frequent traveller endorsement mom

Frequent Traveler Endorsement Singapore

There are many problems travelers face during the immigration clearance via automated clearance facilities at the Singapore checkpoints. But now, by joining the frequent traveler program, passengers can enjoy hassle immigration clearance, and the good news is that FTP is entirely free.

In order to get more details about the FTP, continue reading the article.

Who are eligible?

Only those travelers are eligible to apply for the frequent travel program who holds APEC business travel card (ABTC) or,

If they hold the passport provided by the eligible country or region and fulfill the required eligibility criteria.

• The issued passport should be valid for six months or more.
• You must have arrived in Singapore a minimum of two times or more in the last two years, and
• You should be six years of age or above.

The mentioned requirement is not mandatory for the ABTC holder.

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Eligible Countries/Regions/Group

Some of the eligible countries and their additional criteria (if any) for FTP are listed below:

If you are an ABTC cardholder, then SGP should be mentioned at the backside of your ABTC card. Also, these requirements are not for the ABTC holders arriving from the USA and Canada.

• That application cannot be processed to the next step if the applicant’s fingerprint is dry or wet, scarred, and faint.
• In order to apply, you should be having a machine-readable passport, i.e., International Civil Aviation Organization (ICAO) compliant.
• All the application’s acceptance is subjected to ICA’s discretion.
• The parents or guardians of those applicants aged below 18 years should be presented during the time of enrolment.
• In order to confirm the identification, the original copy of the candidate’s birth certificate along with the valid passport of the parent or legal guardian should also be submitted. Furthermore, in case the applicant is accompanied by their legal guardian during the enrolment, in that situation, a valid copy of the legal authorization letter or court order should also be provided.

Documents Required

Some of the documents that the applicant needs to submit are listed below:

• A passport with a validity of six months needs to be submitted.
• You also need to submit the complaint application form. The application form consists of three parts. All the parts need to be completed by the applicant. It is recommended to read the form and fill the form correctly. While submitting the form, ensure that you signed the form and write the date.
• APEC business travel card should also be submitted (if applicable)
• It has been recommended for the applicants to download the forms from the immigration and checkpoints Authority (ICA) official website and complete the form prior to their visit to the nearest employment center.

Ensure that documents you submit should be in English language. If your document are not in English language, then you should go with hiring certified translators that offers you quality Singapore translation service ica .

In order to apply for a frequent travel program, the applicant will require applying in person by visiting any of the following enrolment centers:

ICA Building

10 Kallang Road, Level 4 (next to Lavender MRT station)

Singapore 208718

The operating hours for this center are 8 AM to 5 PM on Monday to Friday and Saturday from 8 AM to 1 PM. This center will remain closed on all the public holidays as well as on Sundays.

Enrolment for the automated clearance facility in the ICA Building can be done through e-Appointment.

This facility is currently not provided to the ABTC holders. Therefore, to get enrolment for ABTC holders, they must walk in person for automatic clearance enrolment at the ICA building. Also, there are some of the additional enrolment centers given below for the automated clearance.

Changi Airport Terminal 3

Departure Immigration Hall, Level 2

Only for passengers residing in transit area only

The operating hours for these enrolment centers are between 8 AM to 5 PM on Monday to Friday and 1.00 pm on Saturdays.

The enrolment center will be closed on Sundays and public holidays.

Woodlands Checkpoint

Departure Bus Hall, Level 5

If you are willing to visit this enrolment center, then it’s better to visit within their operating hours, i.e., between 8 AM to 5 PM on Monday to Friday. On Saturday, it’s better to visit between 8.00 am to 1.00 pm. The center will be closed on Sundays and for all public holidays.

• Tuas Checkpoint
• Departure Bus Duty Office, Level 1

This Centre is mainly for those applicants departing for Malaysia by bus.

Its operating hours are 8 AM to 5 PM on Monday to Friday and 8 AM to 1 PM on Saturdays; the center will be closed on all the public holidays and Sundays.

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Processing time.

The processing time of the form is 10 minutes, only if you are not asked to stay in the waiting area.

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We believe all the above-given details related to the Frequent traveler program is sufficient enough to help you understand how qualified passenger can get hassle-free immigration clearance.

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• Are there any restrictions on the ward class that I can send my S Pass or Work Permit holder to?
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Information and Services

Social media.

Foreigners visiting Singapore can participate in Frequent Traveller Programme now

• By Bhaswati Guha Majumder Updated June 16, 2019 12:33 +08

The Immigration and Checkpoints Authority of Singapore (ICA) urged the travellers, frequently visiting the country for business or leisure, to participate in Frequent Traveller Programme (FTP) for free.

The program allows eligible travellers to enjoy convenient immigration clearance via automated clearance facilities, which is also known as the enhanced-Immigration Automated Clearance System (eIACS).

ICA stated that the authority has extended the FTP to eligible holders of UK passports and all holders of the APEC Business Travel Card (ABTC), since Thursday, June 13. This will allow foreign travellers to use the eIACS at the checkpoints in Singapore.

In a news release, ICA also mentioned that the eligible holders of Singapore passports were recently allowed to use the automated immigration clearance facilities in the UK. As per ICA, this mutual move between both the countries will accord such travellers greater convenience.

Travellers from UK, aged six and above who have a passport with more than six months' validity, and have visited the Republic at least twice in the past two years, as well as all holders of the ABTC, will now be able to apply for FTP.

People who would like to enjoy such facilities now can apply for the FTP at the enrolment centres located at Terminal 3 Changi Airport the Visitor Services Centre at the ICA Building as well as at both the checkpoints in Woodlands and Tuas.

Here is the list of other eligible countries, regions and groups.

However, ICA clarified that the application cannot be done if the applicant's fingerprints are faint, scarred or excessively dry or wet and they should have a machine-readable passport which is International Civil Aviation Organisation (ICAO) compliant to apply.

If anyone successfully applies to use eIACS but later wish to opt out, then those people can present their enrolled passport at any eIACS enrolment centre for assistance.

For more information on the FTP, people can visit ICA's website at www.ica.gov.sg .

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Immigration and Customs

What to know and look out for, to clear immigration swiftly.

Automated Clearance System

All travellers can enjoy the convenience of automated clearance when they depart Singapore via Changi Airport if their biometrics had been enrolled with during arrival immigration clearance.

Travellers can use automated clearance as long as they hold a valid International Civil Aviation Organisation (ICAO) compliant passport.

For more information, please refer to ICA's website .

When you buy goods in Singapore, you are required to pay GST on your purchases if the retailer is registered for GST.

The Tourist Refund Scheme (TRS) allows you to claim a refund of the GST that you paid on goods purchased from the participating retailers if they are brought out of Singapore via Changi International Airport or Seletar Airport, subject to the criteria and conditions of the scheme.

The Tourist Refund Scheme (TRS) allows eligible tourists to claim a refund of the GST that you paid on goods purchased from the participating retailers if they are brought out of Singapore via Changi Airport or Seletar Airport.

To be eligible for a GST refund under this scheme, you must satisfy all the following criteria:

• You are 16 years of age or above on the date of the purchase;
• You are not a citizen or a permanent resident of Singapore;
• You are not a member of the crew of an aircraft on which you are departing Singapore; and
• on the date of the purchase;
• at any time within the period of 3 months immediately before the date of purchase; or
• on the date you submit your claim for a refund of the GST charged on your purchases at the airport;

*For the definition of Specified Person, please refer to the GST Refund Guide for Visitors on Tourist Refund Scheme (link below)

As of 1 April 2019, the eTRS will be a paperless process; you will no longer receive an eTRS ticket and purchases will be tagged to the your passport. If you wish to claim GST Refund on your purchases, you should present your passport at the retailers upon payment. To review or select your purchases for GST Refund, you may wish to visit the e-services portal at  https://touristrefund.sg .

Applying for GST Refund can be done at GST Refund facilities at the terminal of your departure. For claims on items to be checked-in, GST Refund has to be done before your flight check-in. For claims on hand-carried items, GST Refund has to be done in departure transit after clearing immigration.

Don’t forget to collect your original receipt or invoice before leaving the shop.

As eTRS is a voluntary scheme, not all retailers in Singapore operate the scheme. GST-registered retailers may choose to operate the scheme on their own or engage the services of a Central Refund Agency. There are currently three Central Refund Agencies in Singapore: Global Blue Singapore Pte. Ltd.

• Global Blue retailers affiliated with this agency display a 'Global Blue' sign in their shops.
• Website:  http://www.globalblue.com/

Global Tax Free Pte. Ltd.

• Global Tax Free retailers affiliated with this agency display a 'Global Tax Free' sign in their shops.
• Website:  http://www.global-taxfree.com.sg

Retailers who operate the scheme on their own usually display signs that indicate 'Tax Refund' in their shops. However, it is best that you check with the retailers if they are operating the scheme.

The actual amount refunded may be lesser than the GST you have paid as a handling fee for the refund service will be deducted by the retailer, Central Refund Agency or operator of Central Refund Counter.

Do arrive at the airport early to allow sufficient time for your GST refund to be processed and goods to be inspected, if necessary. You are required to seek endorsement at the Customs Inspection Counter in the terminal where you will be checking-in your goods or where your flight will be departing from. You must also depart with the goods on a flight within 12 hours after obtaining approval of your GST refund.

For check-in items: Prior to checking-in the goods, please proceed to the eTRS self-help kiosk at the Departure Check-in Hall (before Departure Immigration) to apply for GST Refund.

For hand-carried items: Please proceed to the eTRS self-help kiosk at Departure Transit Lounge (after Departure Immigration) to apply for GST Refund.

At the kiosk, you will be asked to:

• Select your preferred language
• Scan your passport
• Declare your eligibility and acceptance of the TRS conditions
• Select / Deselect the purchases you wish to apply for GST Refund
• Select your refund options; Cash, Credit Card or Alipay

Once you have completed the steps above, you will be shown the status of your refund on the kiosk. If your purchases need to be inspected, please proceed to the Customs Inspection Counter for the physical inspection of the goods. Please present the goods, together with your passport, the original invoice(s) or receipt(s) and your confirmed flight itinerary or boarding pass to the Customs Inspection Counter for endorsement.

Refund via Credit Card The approved refund amount will be credited to the specified credit card within 10 calendar days.

Refund via Cash Please proceed to the GST Cash Refund Counter in the Departure Transit Lounge (after Departure Immigration) to collect your cash.

Refund via Alipay Follow through the instructions at the kiosks or counter to receive your Alipay refund.

The GST refund counters are located at both public and transit areas, and are open 24 hours, daily.

• Terminal 1 Public, Departure Hall (near Check-in Rows 3 and 4)
• Terminal 1 Transit (near iShopChangi Collection Centre and Charles & Keith)
• Terminal 3 Public, Departure Hall (between Check-in Rows 5 and 6)
• Terminal 3 Transit (near iShopChangi Collection Centre and Lotte Duty Free)

GST Refund is also located at Jewel (level 1, next to Changi Lounge), please note that this service is only available to passengers who use Early Check-in facility at Jewel.

For further details on GST refund, please click  here

• Tourist Refund Scheme (Singapore Customs)
• Guide for Visitors on Tourist Refund Scheme

Reporting Cash

A traveller who enters or leaves Singapore is required to give a report if he carries with him an amount exceeding S$20,000 (or its equivalent in a foreign currency).

The report shall be handed over to the Immigration Officer at the Customs Red Channel on arrival in Singapore and at the Immigration Counter on departure from Singapore.

The form 'Physical Currency and Bearer Negotiable Instruments Report (Traveller)', which is available in English, Chinese, Malay and Japanese, can be obtained from the Immigration card counter, police post(s) and the airlines. Do approach any Immigration Officer for assistance to complete the report.

You may wish to visit the Singapore Police Force website for more information as the law also covers receipts from outside Singapore as well as movement through cargo, post and other means.

Please note that this is NOT a currency control regime. There is no restriction on the type or amount that can be moved into or out of Singapore as long as a report is given.

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• Special Assistance
• Facilities and Services

Traveling Solo Vs. With Mom: Which Is Better?

• Last updated Aug 30, 2024
• Difficulty Beginner

• Category Travel

Travelling alone or with your mother can be a difficult decision to make. There are many factors to consider, such as personal safety, the impact on family members, and the potential for new experiences. Some people may feel more comfortable travelling with a companion, while others may relish the independence of solo travel. Ultimately, the decision comes down to personal preference and what will bring the most joy and fulfilment.

What You'll Learn

Safety concerns when travelling alone, benefits of travelling with your mother, solo travel as a mother: facing stereotypes, travelling alone to empower your children, guilt of leaving your children behind.

Travelling alone can be a rewarding experience, but it requires special attention to safety. Here are some tips to address safety concerns when travelling solo:

• Research your destination thoroughly. Understand the safety concerns, local customs, and etiquette, especially regarding dress codes. Opt for conservative clothing choices if in doubt. Be aware of any particular risks that may apply to you based on your identity, such as gender, sexual orientation, or cultural background.
• Plan your accommodation in advance. Research local options and reviews to identify any safety issues raised by other travellers. Avoid sharing accommodation with strangers, as it can pose a risk, especially for women.
• Keep others informed about your daily itinerary. Regularly update friends, family, or hotel staff about your whereabouts. When venturing into remote areas, always let someone know your expected return time and stick to your planned route.
• Stash valuables securely. Keep money, credit cards, and your passport in separate places. Carry only a copy of your passport when sightseeing and lock the original in a hotel safe.
• Stay vigilant and trust your instincts. Avoid wandering into isolated areas or travelling at night. Be cautious of strangers who approach you uninvited, and stay in public spaces if approached.
• Choose safe transportation options. Use only official, licensed, and reputable taxis, refusing rides from unsolicited drivers. Be cautious on crowded public transport, keeping a close hold of your valuables and staying alert. Avoid overnight travel on public transport, or select seats that offer more protection. Never hitchhike.
• Be discreet about your accommodation. Treat your accommodation details as personal information. Avoid wearing items that identify your hotel or resort, and don't share your location with strangers.
• Keep your wits about you. Stay sensible with alcohol consumption, and refrain from drug use. Maintain control over your transportation options and be cautious with romantic encounters.
• Learn basic local language phrases. Knowing how to ask for directions, inquire about essential facilities, and seek help in an emergency can be invaluable.
• Take precautions with food and drinks. Avoid leaving your food or drinks unattended, and refuse any drinks prepared out of your sight.
• Stay informed about common scams and con games. Familiarize yourself with typical scams targeting travellers, and be wary of strangers offering unsolicited gifts or assistance.

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Travelling with your mother can be a rewarding experience that offers several benefits and creates lasting memories. Here are some advantages of travelling with your mom:

Create Cherished Memories

Travelling with your mother allows you to create unique and meaningful memories that will last a lifetime. Whether it's posing for a selfie in front of a monument or trying new cuisine, these moments will be cherished and appreciated more as time passes. You will also have plenty of photos together, capturing precious moments that you might not have otherwise.

Strengthen Your Bond

Exploring new places with your mother adds a new dimension to your relationship. It is a chance to break out of your comfort zone together, adapt to new experiences, and support each other along the way. You will discover new things about each other, uncover hidden talents, and gain a deeper understanding of one another. This shared adventure will create a special bond that is unique and precious.

Gain Practical Benefits

Your mother is likely to be a pro at problem-solving, organisation, and navigation. She can help you navigate unfamiliar territories, manage practical challenges, and keep you calm in stressful situations. From packing efficiently to handling emergencies, your mom will ensure you are well-prepared and taken care of during your travels.

Give Back to Your Mother

Travelling with your mother gives you the opportunity to show your appreciation and give back to her. It allows you to reciprocate the love and care she has given you over the years. You can create an adventure tailored to her interests and comfort, helping her chase dreams and explore places she might not have dared to venture to alone.

Enjoy Quality Time Together

Travelling with your mother provides dedicated time to connect and have meaningful conversations. Away from the distractions of daily life, you can focus on each other and truly catch up. Whether it's during a long train ride or a quiet night in a foreign city, these moments allow you to learn more about each other and strengthen your emotional bond.

So, if you're considering travelling with your mother, keep these benefits in mind. It can be a rewarding and enriching experience, creating lasting memories and a deeper connection with your mom.

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Travelling alone as a mother can be an incredibly rewarding experience, but it is not without its challenges and stereotypes. Here are some of the most common stereotypes faced by solo travelling mothers, and how they can be overcome:

• Solo travelling mothers shirk responsibilities towards their kids: There is a misconception that solo travelling mothers neglect their parental duties. However, taking time for oneself does not equate to irresponsibility. Travel can be a source of relaxation and rejuvenation, allowing mothers to return to their families with renewed energy and enthusiasm.
• Good moms don't leave their kids alone to travel: The notion that a mother needs to be with her children 24/7 to be considered a "good mom" is outdated and unrealistic. Being a good mother does not require perfection but rather embracing one's imperfections and striving to be the best version of oneself. Solo travel can provide mothers with a much-needed break from their daily routines, benefiting both themselves and their children.
• It's not safe to travel alone without family: The belief that women travelling alone are constantly at risk is unfounded. While accidents can happen, it is possible for women to travel safely if they take necessary precautions and stay informed. Solo travelling mothers can take comfort in knowing that they are capable and responsible for their own safety.
• She will be lonely and miss her children: Solo travel does not equate to loneliness, especially if one has a healthy sense of self-love. While it is natural to miss one's children during travels, modern technology enables easy communication through phone or video calls, ensuring that mothers can stay connected with their loved ones.
• Guilt of leaving kids behind will prevent her from enjoying her trip: While "mom guilt" is a real concern, it should not deter mothers from pursuing solo travel. Taking time for oneself can benefit both the mother and the child, fostering independence and responsibility. Solo travel provides mothers with an opportunity to recharge and reconnect with themselves, ultimately enhancing their overall well-being.
• Only sorted and organised mothers can travel solo: The idea that solo travelling mothers need to have everything under control is a myth. It is normal to feel anxious and uncertain before a trip, regardless of one's organisational skills. Embracing imperfection and authenticity is an essential part of the solo travelling experience.

Solo travelling mothers face various stereotypes that question their responsibilities, safety, and enjoyment. However, by challenging these misconceptions, mothers can embrace the benefits of solo travel, including relaxation, self-discovery, and a sense of empowerment.

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Travelling alone can be an incredibly rewarding experience that can help you grow as a person and gain a new perspective on the world. It can also be a great way to empower your children and teach them important life skills. Here are some reasons why travelling alone can be beneficial for both you and your children:

Building Confidence and Independence

Travelling solo can help you become more confident and independent. By navigating unfamiliar places, cultures, and situations on your own, you will challenge your limits and ability to deal with the unknown. This will not only make you a stronger traveller but also help you grow as a person. You will learn to trust your instincts, make your own decisions, and solve problems independently. These skills will undoubtedly empower you as a parent, and your children will benefit from seeing your increased confidence and independence.

Gaining a New Perspective

When you travel alone, you have the opportunity to fully immerse yourself in new cultures and gain a different perspective on the world. The lack of familiar people around you will push you to engage more directly with your surroundings and interact with locals and other travellers. This will not only enrich your life but also provide valuable lessons for your children about the importance of openness, adaptability, and cultural appreciation.

Improved Well-being and Reduced Stress

Solo travel is beneficial for your well-being and mental health. It provides an opportunity to escape your daily routine and responsibilities, giving you time to focus on yourself and your own interests. The absence of the mental load associated with parenting can be refreshing, and the break from the constant stimulation of modern life can be calming. Returning from solo travel with improved well-being and reduced stress levels will positively impact your children, as you will have more patience and energy for them.

Enhanced Social Skills and Relationships

Travelling alone encourages you to step out of your comfort zone and be more sociable. You are more likely to chat with locals and other travellers, build meaningful relationships, and make new friends. These social interactions can lead to long-term friendships and provide valuable networking opportunities. Your children will benefit from seeing you form new connections and cultivate meaningful relationships, teaching them the importance of social skills and the value of friendship.

Personal Growth and Self-Discovery

Solo travel is a journey of self-discovery. It provides the time and space to reflect on your life, discover your true self, and follow your heart. You will learn more about your strengths, weaknesses, interests, and values. This self-awareness will empower you to make more authentic choices in your life, including your parenting decisions. Your children will benefit from seeing you embrace your true self and live a life aligned with your values.

In conclusion, travelling alone can be a transformative experience that empowers you and enriches your life. It provides an opportunity to gain new perspectives, build confidence, improve well-being, enhance social skills, and discover yourself. These benefits will not only positively impact your life but also empower your children, as they will benefit from a happier, more confident, and fulfilled parent. So, if you are considering solo travel, remember that it is not just a gift to yourself but also a way to empower your children and teach them valuable life lessons.

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Leaving your children behind to travel can be a difficult decision, and it's normal to feel guilty about it. Here are some tips to help you deal with the guilt and make the most of your trip:

Acknowledge Your Feelings

It is essential to recognize that the feelings of guilt and anxiety you are experiencing are valid and normal. Many parents go through similar emotions when leaving their children, whether with a caregiver or on their own. Accepting your feelings can be the first step towards managing them effectively.

Choose the Right Caregiver

Take your time in selecting a caregiver for your children while you are away. Whether it is a family member or a professional, ensure that you feel confident in their abilities and that their caregiving style aligns with your parenting approach. Ask yourself important questions such as:

• Are they up to date with CPR/first aid training?
• Are they able to provide structure and routine?
• Can I communicate well with them?

Having confidence in your caregiver can help alleviate some of the guilt and worry while you are away.

Prepare Yourself and Your Children

Before you embark on your trip, take steps to prepare yourself and your children for the separation. Visit the caregiver and the place where your children will stay to help everyone get accustomed to the environment. Keep the conversation about your trip positive, focusing on the fun activities and new friends your children will make. It may also help to build a relationship with the caregiver ahead of time so that you feel more comfortable leaving your children in their care.

Stay Connected

Thanks to modern technology, it is easier than ever to stay connected with your children while you are away. Establish a routine for checking in with them regularly, whether through phone calls, video chats, or text messages. This will help you feel involved in their daily lives and provide reassurance that they are doing well.

Focus on the Benefits

Remember that spending time apart can be beneficial for both you and your children. It allows you to nurture your personal and professional interests while giving your children the opportunity to learn and develop independently. It also enables them to form relationships with other caregivers, which can be enriching for their social and emotional growth. Recognizing these benefits can help alleviate some of the guilt you may feel.

Create Special Moments Before You Leave

Before you depart, create special moments and memories with your children. Plan fun activities, go on adventures, and make the most of your time together. This will not only strengthen your bond but also give you fond recollections to reflect on while you are away.

Take Care of Yourself

When you are traveling, remember to practice self-care and indulge in activities that bring you joy. It is essential for your well-being to strike a balance between exploring your destination and taking time for yourself. By taking care of yourself, you will be in a better position to enjoy your trip and return to your children feeling refreshed and rejuvenated.

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Frequently asked questions.

It is safe for women to travel alone if they are responsible and know how to travel safely. Accidents may happen, but the fear mustn't hold you back from solo travelling.

Solo travelling is about travelling alone, and not being lonely. If you have enough self-love, then you’d love to be in your own company.

Your family has your back. Even if they worry, they will be excited for you and want you to bring back souvenirs and stories.

Travelling with your mom can be a great way to bond and make memories. However, travelling alone can help you to disconnect from the world for a short time and connect with yourself.

• Majid Rana Author

• Jose Ramos Author Editor Reviewer Traveller

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Hello, how can we help you?

Frequent traveller – begin your journey into the world of frequent flyers.

As a Frequent Traveller, you enjoy benefits that make travelling even more enjoyable for you. You can enjoy these benefits when flying with Lufthansa Group airlines, co-issuing Miles & More airline partners and Star Alliance airlines.

How to become a Frequent Traveller

To achieve or renew your Frequent Traveller status, you need to earn at least 650 Points and 325 Qualifying Points in a calendar year. You can view your current progress under your status in your Miles & More account at any time.

The simple earning system lets you quickly see how many Points and Qualifying Points you’ll get for a flight. This makes your journey to becoming a Frequent Traveller entirely transparent.

Earning Points is simple: It works like this

Easily calculate your status using the  Points Calculator

Key benefits for Frequent Travellers

Frequent traveller status card and bag tag.

When you qualify as a Frequent Traveller, you get a silver status card that is valid for at least one year, as well as a high-quality bag tag in the status colour.

Business Class check-in

Regardless of the travel class you have booked, when travelling on scheduled flights operated by Miles & More airline partners you can use the Business Class check-in counter.

Please note the check-in deadlines for your chosen travel class. It will be even quicker for you at airports which have a priority check-in area (currently Frankfurt/Main and Munich).

Access to the Business Lounge

Relax before your flight, for example in Austrian Business Lounges, Brussels Airlines Lounges, the exclusive Lufthansa Business Lounges and the SWISS Business Class Lounges.

Higher free baggage allowance

With frequent flyer status, many airlines will allow you to fly with more baggage. For more details about baggage regulations, please see the information of the relevant airline.

Unlimited mileage validity

As long as you remain a status member, your miles will not expire, meaning you can save them for something special.

Additional benefits for Frequent Travellers

Additional miles on every flight booking.

With certain airline partners, you get up to 50% more miles that you can redeem for attractive awards.

Higher waiting list priority

The third highest waiting list priority on all flights operated by Star Alliance. This does not apply for upgrades and award flights.

Star Alliance Silver status

Also enjoy status privileges on all flights operated by Star Alliance airlines. Learn more

Extra Benefits

When you achieve a certain number of Qualifying Points per calendar year, you automatically benefit from additional perks such as upgrade vouchers or mileage exchange.

Service hotline

We’ve set up a hotline in many countries especially for Frequent Travellers. This means we’re available for all your queries, award bookings, criticism and suggestions. Help and contact

Status Events

As a status customer with more than 10,000 Qualifying Points, you benefit from exclusive invitations to premium experiences, known as Status Events.

All status levels in comparison

Compare all the benefits and privileges that come with each frequent flyer status: Frequent Traveller, Senator and HON Circle Member.

See overview

Frequently asked questions

In Ihrer Region stehen relevante Angebote für Sie zur Auswahl. Leider liegen diese teilweise auf Englisch und nicht in Ihrer ausgewählten Sprache vor. Weitere Funktionen und Informationen können Sie selbstverständlich in Ihrer gewohnten Sprache nutzen.

• Media Release Detail

Clarification on Immigration Clearance Process for Travellers via the Land Checkpoints

            ICA is aware of a Whatsapp message that is circulating regarding a traveller’s experience through one of the land checkpoints. The message claimed that travellers entering or returning to Singapore are required to produce the following documents to ICA officers. The message also offered reasons behind the need for such documents:

i.          A physical vaccination certificate, as ICA’s and MOH’s systems are not linked. Travellers should not assume that ICA would have access to travellers’ vaccination records; ii.         A physical recovery memo,  if the traveller had contracted COVID-19; and iii.        A softcopy record of the SG Arrival Card, as ICA’s systems are not able to detect the travellers’ submission. 

2.        ICA would like to clarify the immigration clearance process for travellers via the land checkpoints.

Physical vaccination certificate 3.         Returning residents (Singapore Citizens, Permanent Residents, Long-term Pass holders) who were vaccinated in Singapore are not required to produce a physical copy of their vaccination certificate. As long as these travellers have submitted their SG Arrival Card, their vaccination records will be validated backend with the MOH system.

4.         Residents and foreign visitors who were vaccinated overseas, who have successfully uploaded their digital vaccination certificates during SG Arrival Card submission, are also not required to produce a physical copy of their vaccination certificate to our officers.

Physical recovery memo 5.         Under the current Vaccinated Travel Framework, travellers who have recovered from COVID-19 do not have to provide a recovery memo when travelling via the land checkpoints.

SG Arrival Card 6.         As SG Arrival Card submissions are automatically reflected in our immigration clearance system, travellers need not show proof of their submission to ICA officers.

Advisory to Travellers 7.         ICA would like to remind travellers to prepare all necessary documents, such as valid travel documents and submitting SG Arrival Card within 3 days of arrival before arriving at the checkpoints. Travellers who are not vaccinated in Singapore are also required to upload their digital vaccination certificates during their SG Arrival Card submission. ICA would also like to advise travellers to refer to ICA’s official channels (websites and social media platforms) for updated information relating to travelling under the Vaccinated Travel Framework. IMMIGRATION & CHECKPOINTS AUTHORITY 5 APRIL 2022