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Stay in Luxury in Mexico With Hilton and Fine Hotels + Resorts®

by American Express Travel in partnership with Hilton Hotels & Resorts

May 31, 2023

american express travel services mexico

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Picture this: You’re lying in a king-size bed in an immaculately styled suite in a  luxury hotel in Mexico . A fresh sea breeze floats through the window from the white sand beach below and awakens your senses. Another day in paradise begins. Then, there’s a knock at the door: It’s a delivery of fresh ceviche, the perfect prelude to your late-afternoon margarita. This comes after you’ve snorkeled in crystal clear waters in a private bay, explored ancient ruins and soaked in some therapeutic spa treatments.

Your ideal Mexican getaway is closer than you think, and with complimentary  Hilton Honors Gold 1  status, courtesy of your Platinum Card®, you can enjoy perks on top of the exclusive suite of Fine Hotels + Resorts® benefits.* You’ll also earn Hilton Honors points to use towards free nights faster. Enrollment required. 1

Enjoy a wide range of complimentary benefits with Fine Hotels + Resorts® including a $100 experience credit which varies by property, a room upgrade upon arrival † , when available, daily breakfast for two and guaranteed 4pm checkout.

† Certain room categories are not eligible for upgrade.

Conrad Tulum Riviera Maya

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Get ready to step out of your room or private suite and onto the pristine white sandy shores of the Mexican Caribbean. At  Conrad Tulum Riviera Maya , the soothing sight and sound of turquoise water is never far away, whether you’re relaxing in your plunge pool on your private balcony, dining at one of their restaurants or lying on your luxurious bed.

This sanctuary on the sea blends ancient wonders with future-focused innovation for a getaway you’ll never forget. Use your $100 experience credit toward the extensive menu of transformative spa experiences inspired by ancient rituals or for contemporary Mexican cuisine at Autor to make it that much more special.

There’s more than enough here to keep you occupied, but steps beyond the resort is a whole world of experiences. Explore UNESCO World Heritage Site Sian Ka’an Biosphere, go scuba diving and snorkeling in Cenote Dos Ojos’s picturesque caves and caverns, and check out the famous Tulum Mayan Ruins.

Waldorf Astoria Los Cabos Pedregal

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Nestled in the cliffs of Los Cabos is the stunning  Waldorf Astoria Los Cabos Pedregal , where Mexican style blends with modern luxury. Each day you’ll be able to choose a different, tantalizing way to wake up. Will it be a morning dip in your own private plunge pool? Stand-up paddle boarding at Land’s End, at the end of the Baja Peninsula? Or maybe a spa treatment incorporating Mexican folk healing techniques that will gently coax you out of your slumber. Whichever you choose you’re likely to feel relaxed, refreshed and revitalized.

Use your $100 experience credit for a spa service, retail purchase at the spa or boutique, or at the restaurants, of which there are numerous options. Dine hacienda-style at Don Manuel’s, indulge in an ocean-to-table menu with views of the Pacific at El Farallon, or discover ancient traditions at the Agave Study at Peacock Alley.

Conrad Punta de Mita

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You should be waking up to a floating breakfast in your private plunge pool, indulging in an in-room massage, and enjoying an evening dinner prepared privately in your suite. And you can do it all at  Conrad Punta de Mita .

Take in the spectacular ocean views and salty breezes from your balcony at this enchanting tropical oasis, located within an exclusive gated community along the sparkling Riviera Nayarit. With a private sandy beach and adjacent Greg Norman–designed 18-hole golf course, there’s no shortage of fun in the sun to be had.

Lounge under a palm tree at the adults-only pool or visit the spa for rituals inspired by ancient practices. Make the most of your Mexican escape and use your $100 experience credit with a visit to the traditional sweat lodge on-site, where a local shaman will guide you through ancient therapies and sacred healing practices blended with modern techniques. Or put your experience credit toward an unforgettable dinner at CODEX, the resort’s elegant beachside restaurant specializing in traditional Mexican cuisine.

Waldorf Astoria Cancún

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In late 2022, the Riviera Maya welcomed the  Waldorf Astoria Cancún , a sophisticated beachfront haven with a range of deluxe guest rooms and suites, each featuring breathtaking ocean views and a private balcony with a plunge pool. Sink into your plush king bed after a day of discovering the endless amenities, from the private beach to the blissful outdoor pools. Relax on the sun deck and enjoy service from the pool concierge, then soak up the stars one enchanting evening after another.

Take your pick from panoramic ocean vistas and fresh grilled seafood at Malpeque, enticing Mexican food at the all-day brasserie, or upscale snacks and drinks at Peacock Alley. There are endless dining and activity options to explore with your $100 experience credit.

From the white sand beaches of the Caribbean to the aquamarine waters of the Pacific coast, Hilton has a collection of luxury hotels in Mexico that will leave you spellbound. It’s just a matter of picking your destination. When you do, you’ll experience so much more than elegant accommodations. Make the most of your next getaway by staying at one of these Fine Hotels + Resorts® properties and book with American Express Travel to get the best of both worlds.

This story was originally published in October 2022 and updated in May 2023.

1 Hilton Honors Gold Status Enrollment

As a Platinum Card Member you are eligible to enroll in complimentary Hilton Honors Gold status. Offer available only to Platinum Card Members and is not transferable. Full details of Gold status can be found at  hiltonhonors.com/memberbenefits  and is subject to change by Hilton. Gold status benefits are subject to availability at participating hotels and resorts within the Hilton Portfolio. Once you request enrollment in the Hilton Honors program, American Express will share your enrollment information with Hilton. Hilton may use this information in accordance with its privacy policy available at  hiltonhonors.com/privacypolicy . If you already have Hilton Honors Gold status, you can maintain the benefit in the future because you do not need to meet any stay requirements. You maintain Gold status without meeting otherwise required criteria only while an eligible Card Member or until American Express notifies you that the benefit is terminated. Hilton Honors membership, earning and redemption of Points are subject to Hilton Honors Terms and Conditions. Visit  hiltonhonors.com/terms  for more details. ©️2022 Hilton

2 Fine Hotels + Resorts Special Offers

Special offer and Fine Hotels + Resorts ®️ (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card ®️ Members and Centurion ®️ Members (Delta SkyMiles ®️ Platinum Card Members are not eligible). Special offer is not combinable with other offers unless indicated, including, without limitation, lower rate offers.

Special offer and travel dates apply and vary by property. A minimum number of consecutive nights of stay are required and blackout dates may apply, please refer to the offer terms associated with a given property for details. In certain circumstances, this offer may be canceled prior to the end of the booking period; if you don’t see this offer with the property, then it’s no longer available, so please check prior to booking. Any complimentary nights will be reflected at the time of booking; applicable taxes and fees for the complimentary nights will be removed at check-out.

Bookings must be made using an eligible Card and must be paid using that Card, or another American Express ®️ Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit varies by property; the experience credit will be applied to eligible charges up to the amount of the experience credit. Advance reservations are recommended for certain experience credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change.

See additional Terms and Conditions below.

Fine Hotels + Resorts Program:  Fine Hotels + Resorts ®  (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card ®  Members, and Centurion ®  Members. Additional Platinum Card Members on Consumer and Business Platinum and Centurion Card Accounts are also eligible for FHR program benefits. Companion Card Members on Consumer Platinum and Centurion Card Accounts, Additional Business Gold and Additional Business Expense Card Members on Business Platinum and Centurion Card Accounts, and Delta SkyMiles ®  Platinum Card Members are not eligible for FHR program benefits. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express ®  Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit or additional amenity (if applicable) varies by property; the experience credit will be applied to eligible charges up to the amount of the experience credit. Advance reservations are recommended for certain experience credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for FHR program benefits, your eligible Card Account must not be cancelled. For additional information, call the number on the back of your Card.

The Hotel Collection Program:  The Hotel Collection (THC) benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Card, Platinum Card ®  Members, and Centurion ®  Members. Additional Card Members on Consumer and Business Platinum Card Accounts, and Additional Card Members on Consumer and Business Centurion Accounts are also eligible for THC program benefits. Delta SkyMiles ®  Gold and Platinum Card Members are not eligible. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express ®  Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. Room upgrade is subject to availability and is provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit or additional amenity (if applicable) varies by property; the experience credit will be applied to eligible charges up to $100. Advance reservations are recommended for certain experience credits. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional THC benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke the THC benefits at any time without notice if we or they determine, in our or their sole discretion, that you have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your THC benefits. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for THC program benefits, your eligible Card Account must not be cancelled. For additional information, call the number on the back of your Card.

$200 Hotel Credit: Basic Card Members on U.S. Consumer Platinum Card Account are eligible to receive up to $200 in statement credits per calendar year when they or Additional Platinum Card Members use their Cards to pay for eligible prepaid Fine Hotels + Resorts® and The Hotel Collection bookings made through American Express Travel (meaning through amextravel.com, the Amex® App, or by calling the phone number on the back of your eligible Card) or when Companion Platinum Card Members on such Platinum Card Accounts pay for eligible prepaid bookings for The Hotel Collection made through American Express Travel (meaning through amextravel.com, the Amex® App, or by calling the phone number on the back of your eligible Card). Please note, access to the benefit may take up to 24 hours to take effect on your Card after Account opening. Purchases by both the Basic Card Member and any Additional Card Members on the Card Account are eligible for statement credits. However, the total amount of statement credits for eligible purchases will not exceed $200 per calendar year, per Card Account. Fine Hotels + Resorts® program bookings may be made only by eligible U.S. Consumer Basic Platinum and Additional Platinum Card Members. The Hotel Collection bookings may be made by eligible U.S. Consumer Basic and Additional Platinum Card Members and Companion Platinum Card Members on the Platinum Card Account. Delta SkyMiles® Platinum Card Members are not eligible for the benefit. To receive the statement credits, an eligible Card Member must make a new booking using their eligible Card through American Express Travel on or after July 1st, 2021, that is prepaid (referred to as "Pay Now" on amextravel.com and the Amex App), for a qualifying stay at an available, participating Fine Hotels + Resorts or The Hotel Collection property. Bookings of The Hotel Collection require a minimum stay of two consecutive nights. Eligible bookings must be processed before December 31st, 11:59PM Central Time, each calendar year to be eligible for statement credits within that year. Eligible bookings do not include interest charges, cancellation fees, property fees or other similar fees, or any charges by a property to you (whether for your booking, your stay or otherwise).  

Statement credits are typically received within a few days, however it may take 90 days after an eligible prepaid hotel booking is charged to the Card Account. American Express relies on the merchant’s processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to us as occurring on January 1st, then the statement credit available in the next calendar year will be applied. Statement credits may not be received or may be reversed if the booking is cancelled or modified. If the Card Account is canceled or past due, it may not qualify to receive a statement credit. If American Express does not receive information that identifies your transaction as eligible, you will not receive the statement credits. For example, your transaction will not be eligible if it is a booking: (i) made with a property not included in the Fine Hotels + Resorts or The Hotel Collection programs, (ii) not made through American Express Travel, or (iii) not made with an eligible Card. Participating properties and their availability are subject to change. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit, American Express will not have an obligation to provide and may reverse any statement credits provided to you. If a charge for an eligible purchase is included in a Pay Over Time balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead, the statement credit may be applied to your Pay In Full balance. Please refer to  AmericanExpress.com/FHR  and  AmericanExpress.com/HC  for more information about Fine Hotels + Resorts and The Hotel Collection, respectively. 

5X Membership Rewards ®  Points Platinum Card:  Basic Card Members will get 1 Membership Rewards ®  point for each dollar charged for eligible purchases on their Platinum Card ®  or an Additional Card on their Account and 4 additional points (for a total of 5 points) for each dollar charged for eligible travel purchases on any Card on the Account (“Additional Points”), minus cancellations and credits. Eligible travel purchases are limited to: (i) purchases of air tickets on scheduled flights, of up to $500,000 in charges per calendar year, booked directly with passenger airlines or through American Express Travel (by calling 1-800-525-3355 or through AmexTravel.com); (ii) purchases of prepaid hotel reservations booked through American Express Travel; and (iii) purchases of prepaid flight+hotel packages booked through AmexTravel.com. Eligible travel purchases do not include: charter flights, private jet flights, flights that are part of tours, cruises, or travel packages (other than prepaid flight+hotel packages booked through AmexTravel.com), ticketing or similar service fees, ticket cancellation or change fees, property fees or similar fees, hotel group reservations or events, interest charges, or purchases of cash equivalents. Eligible prepaid hotel bookings or prepaid flight+hotel bookings that are modified directly with the hotel will not be eligible for Additional Points.

Bonuses that may be received with your Card on other purchase categories or in connection with promotions or offers from American Express cannot be combined with this benefit. Any portion of a charge that the Basic Card Member elects to cover through redemption of Membership Rewards points is not eligible to receive points. Additional terms and restrictions apply.

Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for Additional Points. A purchase with a merchant will not earn Additional Points if the merchant’s code is not included in an Additional Points category. Basic Card Members may not receive Additional Points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an Additional Points category. For example, you may not receive Additional Points when: a merchant uses a third-party to sell their products or services, a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers), or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.

To be eligible for this benefit, the Card Account must not be cancelled. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit in any way American Express may remove access to this benefit from the Account. For additional information, call the number on the back of your Card or visit americanexpress.com/rewards-info for more information about rewards.

5X Membership Rewards Points for Business Platinum Card:  You will get one point for each dollar charged for an eligible purchase on your Business Platinum Card ®  from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases. Eligible travel purchases include scheduled flights and prepaid flight+hotel packages made online at AmexTravel.com, minus returns and other credits. Additionally, eligible travel purchases include prepaid hotel purchases made through American Express Travel, over the phone with our Travel Consultants or made online at AmexTravel.com, minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, scheduled flights and prepaid flight+hotel packages over the phone, vacation packages, car rentals, cruise, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards ®  points, you must both reserve and charge the travel purchase with the same eligible Business Platinum Card ® . To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on AmexTravel.com or by calling a representative of AmexTravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards ®  point benefit. To be eligible to receive extra points, Card account(s) must not be cancelled or past due at the time of extra points fulfillment. If booking is cancelled, the extra points will be deducted from the Membership Rewards account. Extra points will be credited to the Membership Rewards account approximately 6-10 weeks after eligible purchases appear on the billing statement. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card. To learn about the benefits associated with Additional Card(s) you choose, please call the number on the back of your Card.

Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional points. A purchase with a merchant will not earn additional points if the merchant’s code is not included in an additional points category. You may not receive additional points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an additional points category. For example, you may not receive additional points when: a merchant uses a third-party to sell their products or services; or a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers); or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.

Please visit  americanexpress.com/rewards-info  for more information about rewards.

Pay with Points:  To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards ®  program-enrolled American Express ®  Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.

See  membershiprewards.com/terms  for the Membership Rewards program terms and conditions.

If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card. Corporate Card Members are not eligible for Pay Over Time.

Terms and Conditions for the Membership Rewards ®  program apply. Visit  membershiprewards.com/terms  for more information. Participating partners and available rewards are subject to change without notice.

The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to  www.membershiprewards.com/pointsinfo .

American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. For more information visit  americanexpress.com/travelterms

California CST#1022318; Washington UBI#600-469-694

© 2024 American Express.

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Everything you need to know about Amex Travel

Ryan Smith

The American Express Travel portal allows you to redeem Membership Rewards points directly for travel reservations and activities rather than transfer your rewards to airline or hotel partners like Delta Air Lines SkyMiles and Marriott Bonvoy .

You also can book discounted premium tickets, use benefits like a 35% points rebate on certain bookings and even book premium hotels with additional perks through Amex Travel.

Let's explore this booking portal to uncover all its benefits and potential disadvantages.

What is the American Express Travel portal?

Amex Travel is the booking portal for most American Express cards . You can book flights, hotels, rental cars and cruises through the site, and you can pay with points, cash or a combination of the two.

How to book flights on the Amex Travel portal

To find flights on American Express Travel, visit this webpage . The flight booking process on the Amex Travel portal is similar to other popular sites like Kayak and Orbitz. You'll find a search box where you can enter your departure and destination cities.

If you're flexible with your departure airport, you can choose an entire city, such as New York, which has multiple airports. Additionally, you can customize your booking by selecting your preferred class and the number of travelers, and choosing between one-way and round-trip flights.

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You'll see the price listed in dollars and the number of Amex Membership Rewards points during the booking process.

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You can also use the options on the left-hand side to filter flights by number of stops, departure and arrival times, flight duration and airline.

Delta Air Lines is a featured airline in the Amex Travel portal. Sometimes, Delta flights appear at the top of your results, listed as "recommended," but this doesn't mean those flights are always the cheapest.

Additionally, if you have The Platinum Card® from American Express or The Business Platinum Card® from American Express and are flying from an airport with a Centurion Lounge , you'll see an indicator that a lounge is available.

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Points vs. cash

When paying for your flights on Amex Travel, several American Express cards offer elevated earning rates:

You can also pay with Amex Membership Rewards points to cover the cost of your flight.

You'll see the number of points required next to the cash price of a flight. You can expect a value of 1 cent per point when using Pay with Points . However, TPG values Membership Rewards points at 2 cents apiece when you maximize Amex's transfer partners.

Related: How to redeem American Express Membership Rewards for maximum value

It's important to compare the number of points required for bookings on Amex Travel with the points you'd need to transfer to an airline program . If you can't book a flight through transfer partners and prefer to use your points, Amex Travel remains an option.

There's an additional benefit for Amex Business Platinum cardmembers: You can get 35% of your points back when paying with points on Amex Travel. This applies to first- and business-class flights on any airline plus tickets in any class on your preferred airline (the same one used for your airline incidental credits ; enrollment is required in advance). This 35% points rebate can provide a value of 1.54 cents per point, which may influence your decision to pay with cash or points.

Similarly, the Business Centurion® Card from American Express offers a 50% Pay with Points rebate on eligible flights. Note that Centurion cards are available by invitation only.

The information for the Business Centurion Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

More details about flights through Amex Travel

During the payment process, you can use points, your credit card or a combination of both. The minimum number of points you can use is 5,000, and each point is valued at 1 cent.

You can upgrade your flights using cash or points in the Amex Travel portal. This generally gives you a return of 1 cent each, and you can book using your Amex card, points or a combination of both.

During your flight search, you might come across "Insider Fares" that offer a discounted price. But to benefit from the discount, you must redeem points to cover the full fare amount.

Amex Platinum and Amex Business Platinum cardmembers have another benefit: discounted premium tickets through Amex Travel's International Airline Program . This program offers discounts on first-class, business-class and premium economy tickets from over 20 participating airlines.

To book a premium ticket using the IAP, go to the Amex Travel portal and pay with cash or points, including the Business Platinum card's 35% airline rebate. Keep in mind that not all flights are eligible and there are restrictions:

  • The cardmember must travel on the itinerary.
  • A maximum of eight tickets can be booked per itinerary; travel must begin and end in the U.S. or Canadian international airports.
  • Tickets are nonrefundable unless stated otherwise.
  • Name changes for passengers are not allowed.

Finally, note that flights booked through Amex Travel are typically treated as normal paid tickets, meaning you're eligible to earn points or miles with participating airline loyalty programs.

Related: Why I love the Amex Business Platinum's Pay with Points perk

How to book hotels on the Amex Travel portal

You can book hotels through American Express Travel with a Gold, Platinum or Centurion card. As with other travel portals, you can input your destination, dates, number of rooms and number of guests (with separate input fields for adults and children).

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Platinum and Business Platinum cardmembers earn 5 points per dollar on prepaid hotel reservations.

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After selecting your hotel, you'll choose your preferred room and pay with points or cash. If you pay with points, you'll only get a value of 0.7 cents per point (compared to 1 cent when you book flights).

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Note that these are considered third-party bookings, so you likely won't earn hotel points or elite credits for your stay . While there are reports of people receiving stay credits with Marriott Bonvoy or Hilton Honors on rooms booked through Amex Travel, the hotel is not guaranteed to recognize your elite status in these programs or provide status-qualifying stay credits.

Related: 9 things to consider when choosing to book via a portal vs. booking directly

Amex Fine Hotels + Resorts

Platinum and Centurion cardholders also have access to the Fine Hotels + Resorts program through Amex Travel. This can add some great benefits to your hotel stays — and may not cost much more than booking directly with the hotel.

Here are the perks you'll receive with every FHR booking, regardless of the length of your stay:

  • Room upgrade upon arrival (when available): Some room types may be excluded, but you could receive an upgrade to preferred rooms with better views or a better location in the hotel.
  • Daily breakfast for two people: The provided breakfast must be, at a minimum, a continental breakfast.
  • Guaranteed 4 p.m. late checkout
  • Noon check-in when available
  • Complimentary Wi-Fi
  • Unique property amenity: The amenity varies by hotel but should be valued at $100 or more and usually consists of a property credit, dining credit, spa credit, private airport transfer or similar amenity.

You'll need to book these stays through Amex Travel, but note that FHR is considered a separate program from Amex Travel.

In addition, if you have the personal Amex Platinum , you can also get up to $200 in statement credits every year for prepaid reservations through Fine Hotels + Resorts or The Hotel Collection — which we'll discuss next. Enrollment is required.

Related: A comparison of luxury hotel programs from credit card issuers: Amex, Capital One, Chase and Citi

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The Hotel Collection

A lesser-known American Express benefit is The Hotel Collection , which allows you to book in cash or with points. Those with Amex Gold, Platinum and Centurion cards have access to this program, which offers the following benefits:

  • A room upgrade at check-in (if available)
  • $100 on-property credit for qualifying dining, spa and resort activities

Note that The Hotel Collection bookings require a minimum stay of two nights, though they too are eligible for the $200 hotel credit on the Amex Platinum.

How to book rental cars and cruises on the Amex Travel portal

Reserving a car in the Amex portal is relatively simple. You'll input your pickup and drop-off times and location.

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You'll see rental car prices listed in cash and points. When using Pay with Points , your points are worth 0.7 cents — just over a third of TPG's valuation of Amex Membership Rewards points.

american express travel services mexico

Although the format differs, you can also search for cruises on Amex Travel.

Rather than typing specific dates and numbers of passengers, you'll see four drop-down menus. These allow you to choose a destination (by region), filter by cruise lines and choose a month for travel — though not specific dates — on this first page. You can also select your desired cruise duration.

american express travel services mexico

From here, you can filter by cruise duration, departure port and ship. You can sort your results by sailing date, value, price or ship rating.

american express travel services mexico

On the final payment page, you can use your card or redeem points, ranging from 1 point to enough to cover the entire cost. Using points for a cruise will result in a low valuation of 0.7 cents per point, but it can be a money-saving option if you prefer not to spend cash.

There's another benefit available if you're a Platinum or Centurion cardholder (including personal and business versions of these cards): the Cruise Privileges Program .

This is available on cruises of five nights or more with select cruise lines, and it offers the following perks:

  • $100-$500 in onboard ship credit (note that this cannot be used for casino or gratuity charges)
  • Additional onboard amenities vary by line, such as spa vouchers, a bottle of Champagne, shore excursion credits or a private ship tour

Note that the Platinum cardmember must be one of the travelers on the cruise to enjoy these benefits.

Related: How to book a cruise using points and miles

Further things to consider about Amex Travel

When booking through the Amex Travel portal, there are a few factors to consider.

First, using Amex Membership Rewards points on Amex Travel may not provide the best value compared to transferring points to airline or hotel loyalty programs. The Pay with Points feature typically values points at 0.7 to 1 cent per point, which is far lower than our 2-cent valuation .

Additionally, the prices on Amex Travel may not always be the most competitive, so we recommend checking other platforms like Google Flights before booking your travel. Also, booking directly with hotels is advised for those seeking to utilize elite status benefits.

When you need to change your upcoming trips booked through Amex Travel, it can get complicated. You may encounter change and cancellation fees, often around $75, and making a change requires a phone call. Flight credit vouchers from cancellations can only be used for rebooking through Amex Travel via phone.

On the positive side, Amex Travel allows a 24-hour cancellation window for most reservations, and booking flights through the site generally still qualifies for earning miles and status with airline loyalty programs.

Related: Redeeming American Express Membership Rewards for maximum value

Bottom line

American Express Travel offers an array of booking options, including the ability to earn bonus Membership Rewards points on select purchases. Although you can use your points to book hotels, flights, rental cars and cruises through Amex Travel, you can get more from your points when you transfer them to Amex's airline and hotel partners .

However, there are exceptions, such as when there is no award availability for last-minute travel. In addition, Amex Travel offers perks like discounted premium flights, added benefits with Amex Fine Hotels + Resorts and a user-friendly interface. And with a simple redemption scheme that doesn't involve complicated loyalty programs and transfer partners, many Amex cardholders prefer it when planning their trips.

Additional reporting by Ryan Patterson and Kyle Olsen.

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The Mexico City, Mexico (MEX) American Express Centurion Lounge at International Terminal 1 [Location, Hours, Amenities]

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The Mexico City, Mexico (MEX) American Express Centurion Lounge at International Terminal 1 [Location, Hours, Amenities]

Table of Contents

How to access the centurion lounge mexico city, lounge location, hours of operation, lounge amenities, lounge room, restroom and shower, flight monitor boards, food and drink, final thoughts.

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American Express has 40+ Centurion Lounges worldwide, including Houston (IAH) , Las Vegas (LAS) , Miami (MIA) , Sydney (SYD) , Melbourne (MEL) , Hong Kong (HKG) , and Monterrey (MTY) , among others. These lounges are operated by American Express and feature a variety of amenities including comfortable seating, showers, complimentary food and drink, and plenty of places where you can work.

In this post, we’ll be looking at 1 of 3 Centurion Lounges at Mexico City International Airport — the location at International Terminal 1. The lounge is certainly a great respite in the busy airport and is accessible with several premium American Express cards.

After a long day of flying or a layover with more than enough time to spare, the American Express Centurion Lounge is the place to go for comfortable seating, a full bar, food for purchase, and spa services.

Amex Centurion Club Mexico City Check In

To access any Centurion Lounge in Mexico City, you need The Platinum Card ® from American Express (this also includes any co-branded partnerships, such as the one with Charles Schwab), The Business Platinum Card ® from American Express , or Centurion ® Card from American Express , issued in any country worldwide, or the Delta SkyMiles ® Reserve American Express Card (when you book your Delta flight with your Delta Reserve card) or Delta SkyMiles ® Reserve Business American Express Card (when you book your Delta flight with your Delta Reserve Business card).

Hot Tip:  Check to see if you’re eligible for a welcome bonus offer of up to 125k (or 150k) points with the Amex Platinum. The current public offer is 80,000 points. (This targeted offer was independently researched and may not be available to all applicants.)

Lounge Guest Policy

  • Amex Platinum card and Amex Business Platinum cardmembers may enter with up to 2 complimentary guests if they have spent $75,000 in eligible purchases in a calendar year. Otherwise, a guest day pass can be purchased for $50 per adult or $30 per child between the ages of 2 and 17.
  • Centurion cardmembers may enter with up to 2 guests or immediate family (spouse or domestic partner, and children under 18) at no additional charge.
  • Delta Reserve cardholders may bring up to 2 guests at a per-visit rate of $50 per person, per location.
  • Amex Platinum card, Amex Business Platinum card, and Centurion cardmembers may purchase a day pass for any additional guests for $50.

The lounge is located in International Terminal 1, before security, between gates 8 and F1. Because it is located before security, you’ll need to monitor the security queues to ensure you leave enough time to get to your gate.

The lounge is open from 5 a.m. to 10 p.m. , which allows you to use the lounge at pretty much all hours of the day.

The lounge features a variety of amenities including:

  • Complimentary bar, including beer, wine, spirits, and non-alcoholic beverages
  • Flight monitor boards
  • High-speed Wi-Fi
  • Made-to-order meals
  • Restrooms and shower facilities

The lounge is divided into 3 areas — an Amex Platinum cardholder area, a Centurion cardholder area, and a general seating area. There are a variety of seating options including couches, armchairs, lounge chairs, and high-top chairs, and there are plenty of outlets around the lounge for those who need to charge up. You can definitely feel that this lounge has a “retro-dated” feel to it, reminiscent of several years back.

The lounge features complimentary high-speed Wi-Fi , perfect for catching up on work prior to your flight. Users report speeds that are fairly fast, good for downloading large files or entertainment, too.

This Centurion Lounge features a game room for children , which has an Xbox video game system, various toys, a television with movies, and other things to keep your kids occupied. To access the game room, you don’t need to pre-reserve anything. Simply bring in your kids and they can play as long as they like. You don’t have to worry about any time limits or signing up beforehand.

Male and female restrooms are offered in this lounge, and in addition, there is a shower suite you can reserve. The shower suite is complete with a toilet, vanity, and shower, and also comes with towels and basic toiletries so you can freshen up before your flight.

The shower suite is first come, first served, and to reserve it you’ll need to speak with the staff at the front desk. During busy periods, there may be a wait to use the showers, so Amex has a suggested 30-minute use per passenger to help speed things up.

Since this lounge is located before security, monitoring your departure time is super important. Flight schedule boards are located throughout the lounge, allowing you to keep track of the estimated boarding and departure times so you can leave well in advance of your flight.

Hot Tip: Depending on the volume at security, it’s advisable to leave the lounge at least a minimum of a half-hour prior to scheduled boarding to ensure that you have enough time to clear security or immigration and walk to your gate.

The lounge offers a variety of seating options , including large single-person couches, chairs with tables, and stools at the bar. There are power outlets scattered throughout to charge devices, too.

Centurion Lounge Mexico City International Terminal 1 lounge seating

There is a spa featuring a variety of complimentary and pay-per-use massage and aesthetics services.

Amex Platinum card and Centurion cardholders may choose one of the following complimentary services (subject to availability):

  • 15-minute massage
  • Contour cleaning and sideburn trimming
  • Nail trim or polish (fingers or toes)

Additional massage time, hair styling and haircuts, and manicures and pedicures are available at an additional cost. Centurion cardholders may receive some of these additional treatments for free, while Amex Platinum cardholders may receive a discount off of the paid price.

Centurion Lounge Mexico City International Terminal 1 bar

Unlike other lounges, this lounge requires members to order and pay for most of their food. There is a decent offering, and menus are scattered throughout the lounge.

For breakfast, a sample menu may include:

  • Chilaquiles
  • Eggs and omelets
  • French toast
  • Fruits and pastries
  • Yogurt and granola

For lunch and dinner, you’ll find:

  • Assorted pasta
  • Assorted pizza
  • Salads and soups

While there is a paid menu, a limited number of menu items may be complimentary for Amex Platinum card or Centurion cardholders. Those cardholders will be given a voucher at check-in to give to their server (indicating eligibility), and from there one can choose from either yogurt/granola and scrambled eggs for breakfast, or rigatoni, a margarita pizza, or a simple salad for lunch and dinner.

If you’re looking for a heartier meal with bigger portions and more options, you can make a selection from the paid menu. Payment is required with an Amex card and some guests report that tipping is only accepted with cash.

Enrique Olvera is the Executive Chef and creator behind the food on offer. He studied at the Culinary Institute of America and owns Pujol, which is one of the best restaurants in Mexico City, consistently also ranked as one of the world’s best.

Soft drinks, beer, wine, and basic mixed drinks are complimentary. If you want something super fancy — a high-end liquor, for example — you may be asked to pay.

Bottom Line: The Centurion Lounge in Mexico City is one of the few American Express lounges that charges for food. If you wish to eat here, you may need to pay.

The American Express Centurion Lounge in Mexico City is different from other American Express Centurion lounges, though it is definitely upscale with comfortable seats, free Wi-Fi, and a full bar. The lounge does charge for most food, but for a decent meal, this may be something that is worthwhile for a hungry traveler. Still, if you just want to munch on something, there are a few free items to tide you over.

This is one of the better lounges in Mexico City, so as an Amex Platinum card or Centurion cardholder, you may want to make time to visit the Centurion Lounge in Terminal 1 before your flight.

The information regarding the Centurion ® Card from American Express was independently collected by Upgraded Points and was not provided nor reviewed by the issuer. 

For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here . For rates and fees of Delta SkyMiles ® Reserve American Express Card, click here . For rates and fees for the Delta SkyMiles ® Reserve Business American Express Card, click here .

Frequently Asked Questions

Does mexico city international airport have a lounge.

The international airport at Mexico City has several airport lounges:

  • Aeromexico Salon Premier
  • American Airlines Admirals Club
  • The Centurion Lounge
  • Grand Lounge Elite
  • Salon Aeromar
  • Terraza by the Grand Lounge Elite
  • Terraza Premier Aeromexico By Heineken
  • The Lounge Mexico by Global Lounge Network
  • United Club
  • VIPort Lounge

Can you sleep in Centurion Lounge?

Many Centurion Lounges feature day beds or private areas where you can nap, however no Centurion Lounge is open overnight, so no sleeping overnight is allowed.

Are drinks free at Centurion Lounge?

Drinks are complimentary at Centurion Lounge locations throughout the world, though there may be some premium liquors that require additional payment. Regardless of the cost of the drink, it is customary to provide a cash tip for each beverage served.

Does Mexico City have a Centurion Lounge?

There are 3 Centurion Lounges at Mexico City (MEX):

  • Located pre-security between gate 8 and F1, beside Flap’s restaurant
  • Located between gates 17 and 18
  • After Security, proceed to the Mezzanine Level via escalators or lift; the entrance is down the hall and up the stairs

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About James Larounis

James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in dozens of travel publications.

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  • Introduction to Amex Travel
  • Amex Membership Rewards Overview
  • Amex Travel Benefits
  • Amex Travel Drawbacks
  • Amex Credit Cards

Booking with American Express Travel

  • Amex Fine Hotels & Resorts
  • The Hotel Collection

Navigating American Express Travel: Benefits, Booking, and Tips in 2024

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The information for the following product(s) has been collected independently by Business Insider: American Express® Green Card, Amex EveryDay® Preferred Credit Card, Amex EveryDay® Credit Card. The details for these products have not been reviewed or provided by the issuer.

  • The American Express Travel Portal works much like an online travel agency for Amex cardholders.
  • Use Membership Rewards points, cash, or combine both to book flights, hotels, cars, and more.
  • Some cardholders get exclusive deals including luxury hotel benefits and premium flight discounts.
  • Read Business Insider's guide to the best American Express cards .

This guide explains what you need to know about booking airfare, hotels, and more through the Amex Travel Portal — and how to make the most of your Amex points.

Introduction to American Express Travel

The American Express Travel Portal is a one-stop website for booking flights, hotel stays, rental cars, cruises, and vacation packages. This third-party travel booking platform is primarily designed for people who have an Amex card that earns Membership Rewards points , like The Platinum Card® from American Express, American Express® Gold Card, The Business Platinum Card® from American Express, or American Express® Business Gold Card.

American Express Membership Rewards Overview

The American Express Membership Rewards program is one of the most popular and valuable credit card "currencies" because rewards can be used in a variety of ways . You can use Membership Rewards points to pay down your credit card balance.

You can also purchase gift cards, merchandise, food delivery, and more, in addition to booking travel through the Amex Travel Portal. You can also transfer Membership Rewards points over 20 Amex airline and hotel partners  including Delta , British Airways, and Hilton .

How Amex Travel benefits American Express cardholders

Amex Travel functions much the same way as online travel agencies (OTAs) such as Expedia or Booking.com, allowing you to search for and book flights, hotels, rental cars, vacation packages, and cruises.

Anyone can use Amex Travel, but the best deals and benefits are reserved for American Express cardholders. When you have a credit card that earns Amex Membership Rewards points, you'll have to option to pay for your booking with points (if it's prepaid), your Amex card, or a combination of both. Additionally, you'll earn bonus points when you pay for travel with a Membership Rewards credit card. 

The Amex Travel portal is also where Amex Platinum Card, Amex Business Platinum Card, Amex Gold Card, and Amex Business Gold Card members can access The Hotel Collection to receive room upgrades and an onsite credit to use at participating hotels.

And if you have a Amex Platinum Card or Amex Business Platinum Card, you'll have access to the International Airline Program , which offers lower fares for international premium-class travel on over 20 airlines, and the Fine Hotels & Resorts collection for hotel stays. 

Always compare the cash price of an airline ticket or hotel room before you transfer any type of flexible points to a travel partner. In some cases, you'll pay fewer points by redeeming points for a paid booking instead of an award flight or stay.

Benefits of American Express Travel

As with any OTA, there are pros and cons to using Amex Travel. Here are some of the main considerations for you to understand. 

Use your Amex points at any time

One of the biggest benefits is being able to redeem your points for travel without having to worry about award charts, blackout dates, or transfer partners. Amex Travel makes it simple to use your points, even with independent hotels and smaller airlines without a popular loyalty program.

You'll still earn airline miles and elite-qualifying miles

You won't earn points or elite night credits when you book a hotel with Amex Travel, but you can earn airline and work toward elite qualification on flights, as long as your frequent flyer number is on the reservation. 

Earn bonus points when paying with certain Amex cards

Some American Express cards earn bonus points for travel booked through the Amex travel portal. For example, Amex Platinum Card earns 5 points per dollar spent on airfare booked with Amex Travel or directly with airlines on up to $500,000 in spending per year, and the Amex Gold Card earns 3x points in the same categories with no limit.

Platinum cardholders get discounts on premium airfare

Amex Platinum Card and Amex Business Platinum Card members can access discounts on international premium-class flights through the International Airline Program, and sometimes save hundreds of dollars per ticket.

Get bonus perks at luxury hotels through Amex Fine Hotels and Resorts and The Hotel Collection

Platinum cardholders can book through the Amex Fine Hotels and Resorts program within the travel portal, which gets you upgrades, free breakfast, and elite-like benefits at participating properties. Gold and Platinum cardholders can also book through The Hotel Collection, another program also found within Amex Travel, to get extras including onsite credits and other perks.

Downsides of American Express Travel

Now that we've listed a number of Amex Travel benefits, there are some drawbacks that may significantly impact your booking strategy.

You won't earn hotel credit or elite status when booking through Amex Travel

Most hotels will not let you earn loyalty program points or elite credits on stays booked through Amex Travel, and you may not be able to use your hotel elite status benefits during your stay. This is because most properties consider the Amex travel portal to be a third-party booking site, and elite benefits usually apply only when you book directly with the hotel. 

This drawback won't matter as much at smaller chains or boutique hotels, but you'll need to weigh the benefits of booking through Amex if you're chasing elite status with a major chain such as Marriott or Hilton.

Trip changes, interruptions, and cancellations can be harder to change through Amex Travel 

Many airlines allow you to change your flights these days, especially if you booked a refundable fare or are willing to pay some additional fees. But when you book through a third-party website like Amex Travel, you may get mixed messages regarding which company you should contact if you need to change your travel plans.

During the early days of the COVID-19 pandemic, for example, many travelers ping-ponged back and forth between customer service representatives at the airline that canceled their flight home, as well as those from the third-party OTA that sold them their ticket. 

American Express Membership Rewards cards

American Express The Platinum Card® from American Express

Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel (on up to $500,000 per calendar year) and on prepaid hotels booked with American Express Travel. Earn 1X Points on other purchases.

See Pay Over Time APR

Earn 80,000 Membership Rewards® points

Good to Excellent

  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Long list of travel benefits, including airport lounge access and complimentary elite status with Hilton and Marriott (enrollment required)
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Annual statement credits with Saks and Uber
  • con icon Two crossed lines that form an 'X'. Bonus categories leave something to be desired
  • con icon Two crossed lines that form an 'X'. One of the highest annual fees among premium travel cards

If you want as many premium travel perks as possible, The Platinum Card® from American Express could be the right card for you. The annual fee is high, but you get a long list of benefits such as airport lounge access, travel statement credits, complimentary hotel elite status, and more.

  • Earn 80,000 Membership Rewards® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
  • Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
  • $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®. The Hotel Collection requires a minimum two-night stay.
  • $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
  • The American Express Global Lounge Collection® can provide an escape at the airport. With complimentary access to more than 1,400 airport lounges across 140 countries and counting, you have more airport lounge options than any other credit card issuer on the market. As of 03/2023.
  • $155 Walmart+ Credit: Save on eligible delivery fees, shipping, and more with a Walmart+ membership. Use your Platinum Card® to pay for a monthly Walmart+ membership and get up to $12.95 plus applicable taxes back on one membership (excluding Plus Ups) each month.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card®.
  • $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
  • $189 CLEAR® Plus Credit: CLEAR® Plus helps to get you to your gate faster at 50+ airports nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Card. CLEARLanes are available at 100+ airports, stadiums, and entertainment venues.
  • Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 year period for TSA PreCheck® application fee for a 5-year plan only (through a TSA PreCheck® official enrollment provider), when charged to your Platinum Card®. Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
  • Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card®. That's up to $50 in statement credits semi-annually. Enrollment required.
  • Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card® to your Resy profile.
  • $695 annual fee.
  • Terms Apply.

To get the most from the Amex Travel Portal, you'll need a card that earns American Express Membership Rewards points . There are a number of options including premium cards, small business credit cards, and cards with a low or no annual fee.

Personal cards that earn Amex Membership Rewards points include:

  • The Platinum Card® from American Express (read our Amex Platinum card review )
  • American Express® Gold Card (read our Amex Gold card review )
  • American Express® Green Card (read our Amex Green card review )
  • Amex EveryDay® Preferred Credit Card (read our Amex EveryDay Preferred card review )
  • Amex EveryDay® Credit Card (read our Amex EveryDay card review )

Small business Amex Membership Rewards cards include:

  • The Business Platinum Card® from American Express (read our Amex Business Platinum card review )
  • American Express® Business Gold Card (read our Amex Business Gold card review )
  • The Blue Business® Plus Credit Card from American Express (read our Amex Blue Business Plus card review )

Now let's take a look at each part of the Amex Travel portal. 

Book flights through Amex Travel 

To get started, navigate to American Express Travel and click the "Flights" tab on the homepage, then enter your departure airport, destination, travel dates, and the number of passengers. You'll also select whether you want a round-trip or one-way flight, class of service, and if you prefer non-stop flights.

On the next page, you'll see a list of flight options with a set of filters on the left side of the screen. You can filter based on the number of stops, departure and arrival time, airline, fare type, and any available benefits from your cards. 

American Express has a preferred relationship with Delta, so you'll see Delta flights listed first when they're available. Further down the list, flights are arranged by price, starting with the lowest. Next to each option, you'll see how many bonus points you'll earn and any other perks you'll receive.

For example, I have Amex Platinum Card and see a note that says I can enter the Delta Sky Club or Centurion Lounge when I fly out of LaGuardia in New York. The search results also remind me that Delta is a featured airline and I'll earn 5x points on my booking. 

The fares you'll see are often the same as what you'll find on other websites, including booking directly with the airline. Sometimes they're an extra few dollars so it's worth double-checking, but for the most part, they're similar. 

Note that Amex normally charges a fee of $6.99 per domestic ticket and $10.99 per international ticket you book through the website. This fee is waived if you have a Amex Platinum Card or Amex Business Platinum Card. You can purchase a maximum of nine tickets per transaction. 

Remember that you'll still earn miles and have your airline elite status recognized when you fly as long as your frequent flyer number is attached to your reservation when you book through a third-party OTA. If you forget, you can always add it through the airline later on.

Note that you will not see budget airlines listed on AmexTravel.com. That includes popular options like Norwegian, Southwest, Spirit, Sun Country, and others. Because of this, there may be cheaper options available that aren't displayed, so it's worth double-checking directly if you have a low-cost airline you like to fly.

Book with cash, points, or a combination of both — or set up a Buy Now, Pay Later plan 

If you have a Membership Rewards-earning card, you can use your points to partially or completely pay for travel on the Amex Travel portal, including flights, hotels, cruises, and car rentals.

You can also choose to pay entirely with your Amex card, and there's a new payment option. Amex personal cardholders now have the choice, at checkout, to pay for their flight over time with Plan It — Amex's buy now, pay later feature.   

Plan It is an existing program, but the ability to set up a payment plan directly at checkout with Amex Travel is brand new. Cardholders can create up to three plans to pay for flight purchases of $100 or more in monthly installments with a fixed monthly fee and no interest.

You'll see each option on the final payment screen: select to use all points, all cash, a combination of both, or set up monthly installments with Plan It.

Note that when you use points and cash, you must redeem a minimum of 5,000 points. Each point is worth 1 cent toward airfare, so this comes to at least $50 toward your trip. 

No matter how you pay, you'll be able to earn miles and credit toward elite status when you fly because they're all treated as cash bookings by the airlines. 

If you have Amex Business Platinum Card and choose to use points to pay for your flights, you'll receive 35% of your points back as a rebate for economy fares on your selected airline , up to 500,000 points per calendar year. You'll get this same rebate on business or first-class flights on any airline as well. 

Insider Fares displayed on the Amex Travel Portal

Flights with Insider Fares are an exception to the rules above, which are directly discounted exclusively for Amex customers.

Your points are worth a little more than 1 cent each on Insider Fares, and the exact value varies based on the flight. These fares are only available with points bookings, and you must use your Membership Rewards points to cover the entire fare cost. As a result, you won't see these fares in the Amex Travel portal if you don't have enough points to cover the flight. 

Don't forget the International Airline Program if you have a Platinum Card

If you have Amex Platinum Card or Amex Business Platinum Card, you also have access to the International Airline Program , which offers lower fares on premium-class international travel. More than 25 airlines participate in the program, and savings can be substantial compared to published fares. 

You can buy discounted fares in premium economy, business, or first-class through this program. The exact savings you'll get varies based on the airline and route, but can often be several hundreds of dollars. That's a great deal if you're someone who books paid travel to fly internationally. 

Read more: You can transfer Amex points to 22 loyalty programs to book travel, from first class to Japan on ANA to hotel stays with Hilton

You can cover much of the card's annual fee with the savings from just one well-priced booking. There's also no limit to how much you can save, or how often you can take advantage of the lower fares offered here. 

Book hotels through Amex Travel

Booking a hotel stay functions much the same as the flight booking process. Make sure the "Hotels" tab is selected, then enter your trip details.

Again, you have the opportunity to use cash, points, or a combination of both to pay for your stay (the Plan It feature isn't available through Amex Travel for hotel bookings). Prices are usually similar to booking directly, but some of the big-chain hotels cost a few dollars more, presumably because Amex is adding their commission to the cost. 

An important reminder: There is one major caveat to booking hotels through American Express Travel, or any third-party booking site for that matter. You will not earn hotel points or elite status credit and likely will not have your elite status recognized when you book through the portal. If you care about earning points and elite status, you should avoid booking through third-party sites like this one.

However, if you're booking an independent or boutique hotel that isn't part of any rewards programs or like the simplicity of booking this way, this isn't an issue. And sometimes the hotel you choose is based on location or other personal preferences. 

Book with Fine Hotels & Resorts: Amex Travel's luxury hotel program

What is amex fine hotels & resorts.

The Amex Fine Hotels and Resorts (FHR) program offers select American Express card members exclusive benefits at over 1,300 hand-picked luxury properties. The list is vetted and periodically reviewed to ensure every hotel and resort meets Amex's exacting standards. American Express isn't the only credit card issuer to curate a luxury hotel booking program , but Amex Fine Hotels and Resorts sets the standard among them.

Properties are added to and (occasionally) removed from the Fine Hotels and Resorts program over time, so the list isn't static. You'll find far-flung tropical beach escapes, stately mountain ski lodges, lavish city digs, and tranquil countryside retreats in dozens of countries worldwide. These properties range from high-end to very high-end, with many charging thousands of dollars per night. In short, Amex Fine Hotels and Resorts isn't a good fit for traveling on a tight budget, but not all prices are stratospheric, and the program benefits can elevate any stay regardless of cost.

Who can book American Express Fine Hotels and Resorts stays?

To book an Amex FHR stay, you must have an The Platinum Card® from American Express , The Business Platinum Card® from American Express , or  Centurion Card (also known as the Black Card). Different versions of the Platinum card are all eligible, including co-branded cards from Charles Schwab and Morgan Stanley. These are all premium cards that carry hefty annual fees in exchange for high-end benefits .

You must use your eligible card to book your stay, and payment must be made in the primary card member's name. That means you generally can't book Fine Hotels and Resorts stays for other people, though you can book additional rooms for your party.

You can book online through the landing page for Amex Fine Hotels and Resorts or by searching for hotels at American Express Travel and limiting the results to Fine Hotels and Resorts properties. You can also book over the phone by calling the number on the back of your card.

Note that Amex also curates a second list of properties called The Hotel Collection, which is available to those with the American Express® Gold Card and American Express® Business Gold Card , as well as to Platinum and Centurion cardholders. The Hotel Collection is a step down from the Fine Hotels and Resorts program, but still offers high quality and valuable benefits.

Maximizing Amex Fine Hotels & Resorts

There are multiple benefits of booking with American Express Fine Hotels & Resorts. People with the Amex Platinum Card or Amex Business Platinum Card have access to the Fine Hotels & Resorts program , which is a collection of over 1,000 hotels worldwide that offer special perks when booking through Amex, including:  

  • Noon check-in when available
  • Guaranteed 4 p.m. checkout when available

Daily breakfast for two

  • Room upgrade upon arrival when available

Complimentary Wi-Fi

  • Experience credits, like property credits to use at a spa, dining credits, or another unique amenity (often worth $100 or more)

Exact benefits vary by property and can add serious value to your booking. 

I've used this benefit a couple of times and was pleased by how seriously the hotels considered their part in the program. Having late checkout at 4 p.m. can essentially add an extra day to your stay, and comes in handy when you have a late flight. And early check-in can help you get settled sooner if you have a morning arrival. 

Again, you likely won't earn points and elite status if the hotel has its own rewards program. Some people report earning hotel points despite booking through Amex, but it's not guaranteed and I wouldn't count on it. 

That said, the perks you get can be substantial, so it's worth considering on a case-by-case basis whether you want to earn hotel points or use Amex Fine Hotels and Resorts. You can use your benefits to book up to three rooms at a time, and you'll be able to use your perks on all of them. 

Amex Fine Hotels and Resorts Benefits

Cardholders who book through American Express Fine Hotels and Resorts get a set of explicit core benefits, some guaranteed and consistent across the whole portfolio, and others that depend on availability and vary from one property to the next. 

Room upgrade upon arrival

When you check in for a stay booked through Amex Fine Hotels and Resorts, you're eligible for an upgrade to a higher-category room or one with a better view in the same category. Upgrades depend on availability, so you're more likely to be offered one when demand is low — don't expect to get bumped from a standard room to the presidential suite when you show up at a busy resort on a holiday weekend.

Upgrades have the most upside of Amex Fine Hotels and Resorts benefits, but also the greatest variance. The distinctions between hotel room categories are often murky, so an "upgrade" sometimes means getting a room that was recently renovated (for better or worse) or one with an extra amenity you may not care about.

On the other hand, upgrades are not limited to a single category, so you very well could end up in that presidential suite with some good fortune and timing. If you're willing to risk it, you can try to game the upgrade benefit by identifying the room categories at your property and booking one category below the room you really want. Not all room categories are eligible for upgrades, so call ahead if you need clarification.

Amex Fine Hotels and Resorts describes this benefit as a complimentary breakfast for up to two people per room, which is generally accurate. However, the benefit terms clarify that the breakfast is valued at a minimum of $60 per room per day. You may be charged for purchases exceeding that amount, so breakfast isn't strictly "complimentary" depending on menu prices and how much you order.

The daily breakfast benefit is another that varies widely between properties. Some offer a specific complimentary option in one restaurant (like a breakfast buffet). Others offer a range of specific complimentary options in one or more venues, and some simply offer daily statement credits to offset qualifying on-property charges up to the preset amount, even covering multiple transactions.

If this makes the benefit sound unpredictable, don't worry. In my experience, daily breakfast benefit options have always been explained clearly at check-in for Amex Fine Hotels and Resorts stays.

Experience credit

When you book at an Amex Fine Hotels and Resorts property, you're guaranteed an experience credit of at least $100 toward eligible on-property charges. The amount and nature of the experience credit are clearly indicated for each property when you book. 

The benefit is most commonly provided as a statement credit to offset food and beverage charges, spa services, or any purchases billed to your room. However, in some cases, it comes in the form of a specific experience (like a complimentary meal or massage) rather than a credit. The baseline value is $100, but you'll often receive more. I've seen on-property credits offered up to $200, and some of the experiential options have sticker prices well beyond that amount.

You're eligible for the experience credit regardless of how long you stay — even a single night qualifies. That makes it an exceptional value for shorter stays.

Early check-in and late check-out

While the benefits above provide fairly well-defined value, these two are harder to quantify. Nonetheless, early check-in and late check-out are useful in the right conditions, like when you have a morning arrival or evening departure.

Early check-in at Amex Fine Hotels and Resorts starts at noon and is subject to availability; if your room is unavailable, then you'll have to wait until it's ready. Regardless of the official early check-in time, some hotels will accommodate you before noon if they can.

Unlike early check-in, the late 4 p.m. checkout is guaranteed. In my experience, Fine Hotels and Resorts properties are proactive about honoring this benefit, so you shouldn't have to worry about your key demagnetizing prematurely or hotel staff entering the room while you're still in it.

The final core benefit of the Amex Fine Hotels and Resorts program is free Wi-Fi, which is guaranteed even if the property normally charges for it. At properties where Wi-Fi charges are folded into another mandatory fee (like a resort fee), a daily credit will be applied to your bill at checkout to offset the cost.

Other benefits of booking with American Express Fine Hotels and Resorts

Aside from the core benefits listed above, there are other perks of booking with the Fine Hotels and Resorts program, some more tangible than others.

First, Amex maintains a list of special offers available at select properties. These include complimentary nights (like a free fourth night), discounts on nightly room rates, on-property credits, and more, all provided in addition to the core benefits. Special offers show up in standard Fine Hotels and Resorts searches, so you don't have to browse the linked page to find them.

Next, Fine Hotels and Resorts bookings are eligible for the Amex Amex Platinum Card's up to $200 annual hotel credit (minimum two-night stay), so you can stack that discount on top of the other benefits you receive. You'll also earn 5 points per dollar for booking Amex Fine Hotels and Resorts stays with your Amex Platinum Card.

Finally, you may receive an elevated level of service when you check in as a Fine Hotels and Resorts guest. That has consistently been my experience, especially comparing stays at a single property booked through Amex versus other channels. The differences in service are subtle and hard to define, but palpable.

Important considerations for booking with American Express Fine Hotels and Resorts

The terms and conditions of the Amex Fine Hotels and Resorts program are mostly benign to cardholders, but there are a few potential pitfalls and other details to keep in mind.

Reservations are mostly prepaid

When you book through Amex Fine Hotels and Resorts, you typically pay for room charges and taxes up front, while additional charges (like resort fees and incidentals) are paid at the property. You can sometimes opt to put down a deposit rather than prepay the entire reservation. Either way, bookings are mostly cancelable, but Amex does not impose a universal cancellation policy, so keep yourself out of trouble by reading the hotel's cancellation policy in the listing before you book.

Benefits are non-transferable

 All perks and credits must be used during your stay (i.e., prior to checkout). You can't save or bank them for later, so use them or lose them.

Back-to-back stays count as one

If you or your party book separate stays at the same property within a 24-hour period, it will be considered a single stay and only eligible for one set of Fine Hotels and Resorts benefits. In other words, you can't rack up multiple experience credits by making separate reservations on consecutive nights at the same property.

Benefits apply to multiple rooms

 You can book up to three rooms for an Amex Fine Hotels and Resorts stay, and all three are eligible for the full slate of benefits. That adds a lot of value to the program for those traveling in a group.

You must present a valid Amex card in your name at check-in

In addition to booking Fine Hotels and Resorts stays with an eligible American Express card, you must present a valid Amex card at check-in to cover incidentals. However, the card you check in with doesn't have to be the one you used to make your reservation. If you canceled your Amex Platinum Card or simply forgot to bring it, for example, you could provide another Amex card. The terms say the card you present must be in the name of the primary guest, but my wife and I had no trouble presenting my Amex card at check-in for a reservation in her name.

Hotel rewards and elite benefits are not guaranteed

Many hotels offer rewards and elite benefits only when you book directly. As a result, booking through a third party like Amex Fine Hotels and Resorts may cause you to miss out on those perks. From my own experience and anecdotal evidence, reward outcomes are unpredictable. I've sometimes earned rewards automatically, sometimes earned them upon request, and sometimes been denied. Case in point: The Bellagio Las Vegas honored my MGM status and waived resort fees for one Fine Hotels and Resorts stay, but flatly refused to do so for another.

You can pay with points, but you shouldn't

Amex lets you redeem Membership Rewards points  for Fine Hotels and Resorts stays, but the redemption rate is only 1 cent per point. That's far below our average valuation of 1.8 cents for Amex points , so save your points for transfers to airline and hotel partners (or other award redemptions that provide a better return).

Leveraging The Hotel Collection for additional value

If you have Amex Platinum Card, Amex Business Platinum Card, Amex Gold Card, or Amex Business Gold Card, you can also access the Hotel Collection, which also offers room upgrades and a $100 onsite credit for dining, spa, or resort activities at 600+ hotels.

The Hotel Collection is entirely separate from Fine Hotels and Resorts, and has different hotels that participate with minimal overlap. When you book through Amex, Platinum cardmembers will earn 5x points per dollar on prepaid bookings, and Gold cardmembers will earn 2x points. 

You can pay with cash at the time of booking or at hotel checkout after your stay. Or you can pay with points, or a combination of points and cash on prepaid bookings only. And there's the same guidance about earning hotel points here, too. You might decide you'd rather have the $100 hotel credit rather than points, depending on the hotel. 

To use this benefit, you must book a minimum stay of two nights, and can't book consecutive stays within 24 hours of each other. This benefit is available for up to three rooms per stay. So if you book three rooms at the same time, you can get a total onsite credit of $300 between three rooms maximum. 

Book Flight + Hotel packages through American Express Travel

The point of booking a vacation package is usually to save money, take advantage of a promotion, simplify the booking process, or all of these. You can search for a flight and hotel, then pay one price for everything. 

Amex doesn't give you a breakdown of how much the flights and rooms cost, and only shows savings on selected hotels. However, when you search for flights and hotels individually and compare the prices, you'll find the savings are often hundreds of dollars, especially on longer trips. 

To book, select the "Flight + Hotel" tab and enter where you want to go, along with the number of travelers and how many rooms you want to reserve. 

You'll see a list of hotels, along with the price per person, total price, and cost if you want to pay for the trip with your Membership Rewards points. Select the hotel you want to stay at, then you'll see a list of flight options. The cheapest flights are already included in the price, but you can select alternate flights for an upcharge. 

Likewise, the cheapest room options are displayed in the base price, but you can pay more for a different room, like a mountain or beach view, a double or king room, or a suite, depending on what's available at the hotel you select. 

I priced out a couple of packages. For the first, I didn't find any notable differences. Booking flights and hotel separately cost nearly the same. But for another, the savings were substantial even though they weren't explicitly stated on the Amex Travel portal. It's worthwhile to compare, especially if you're interested in earning points if the hotel participates in a loyalty program. Otherwise, prices are comparable or better in most cases. 

Similar to booking airfare separately, for each airline ticket you purchase as part of a package, you'll pay $6.99 per domestic ticket and $10.99 per international ticket. This fee is waived if you have a Amex Platinum Card or Amex Business Platinum Card. You can purchase a maximum of nine tickets per transaction.

Personal and business Platinum cardholders will earn 5x points on their package, and other Membership Rewards cards earn 2x points. 

Book car rentals through the Amex Travel Portal

You can also rent cars through American Express Travel. Just type in the city or airport where you want to pick up a car and the dates and times you'll need it under the "Cars" tab. 

You'll see a list of your options starting with the lowest price. At a glance, you can see the price per day, total price, and what's included with the car. On the left side, you can add filters for the car type, price, rental car company, and any special features you're looking for (like an automatic transmission and four-wheel drive). 

Prices are usually the same or comparable to other booking sites or booking directly. However, I always check a couple of different places to make sure I'm getting the best deal. It's worth comparing, especially if you're looking to add a second driver to the reservation, or need to drop the car off later in the day. I've found different sites can vary a lot in pricing, so recommend shopping around. 

You can use cash, points, or a combination to pay for prepaid rentals, or use cash to pay at the counter. 

When you use your Membership Rewards card to pay for your rental, you'll earn 2x points.

Book cruises with American Express Travel

You're able to book a cruise on most of the popular cruise lines around the world through American Express Travel under the "Cruises" tab on the homepage. I found the prices were similar to other booking sites with the main difference being the specific promotions, like onboard credits or prepaid gratuities. Certain websites also run sales, so it's worth shopping around if you're not committed to a particular route or ship. 

After you enter where you want to go and how many nights you'd like to spend on the water, you're taken to a list of results, along with a prominent section for special offers, which are mostly onboard credits. This is worth exploring to get some ideas if you're open. 

And if you have Amex Platinum Card or Amex Business Platinum Card, you can also take advantage of the Cruise Privileges program, which partners with several big-name cruise lines. When you book through Amex Travel, you'll receive an onboard stateroom credit worth up to $100 to $300, and another exclusive amenity that varies by cruise line like premium wine or extra food options. 

If you have the Amex Green Card, you'll earn 3x points per dollar spent booking your cruise through Amex Travel. All other Membership Rewards-earning cards earn 2x points. 

American Express Travel Frequently Asked Questions

Yes, people who don't have Amex credit cards can still book travel through the American Express portal. 

After you log into your Amex Travel account, you can find all of your travel reservations by clicking on the "My Trips" tab toward the top right of the page. 

If you need to change or cancel a reservation, you can do so online through your AmexTravel.com account, or by calling 1-800-297-2977.

How can I use my Membership Rewards points to book travel?

Amex cardholders can use Membership Rewards points to book flights, hotels, and more directly through the American Express Travel website or app, often with the option to pay with points, by card, or a combination of both.

Yes, booking through American Express Travel can grant you access to exclusive benefits like room upgrades, early check-in/late check-out, and complimentary breakfast at participating Fine Hotels & Resorts and The Hotel Collection properties.

Many American Express cards offer complimentary travel insurance benefits, including travel accident insurance, baggage insurance, and car rental loss and damage insurance. Coverage details and eligibility may vary by card.

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For rates and fees of The Platinum Card® from American Express, please click here.

For rates and fees of the American Express® Gold Card, please click here.

For rates and fees of The Blue Business® Plus Credit Card from American Express, please click here.

For rates and fees of the American Express® Business Gold Card, please click here.

For rates and fees of The Business Platinum Card® from American Express, please click here.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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The Guide to American Express Travel Insurance

Elina Geller

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

American Express travel insurance vs. coverage provided by AmEx cards

Complimentary travel insurance provided by amex cards.

Trip cancellation and interruption insurance

Trip delay insurance

Car rental loss and damage insurance

Baggage insurance

Premium global assist.

Global Assist Hotline

Standalone American Express travel insurance plans

Should you use the complimentary benefits or purchase a policy, amex travel insurance recapped.

You can get AmEx travel insurance via your card or as a standalone policy.

AmEx cards typically include coverage for trip delays, interruptions, cancellations, baggage and car rentals.

Coverage tends to be secondary.

Policies vary by card.

American Express has two different types of travel insurance offerings: standalone travel insurance plans that customers can purchase and travel insurance that is included as a complimentary benefit on certain cards. 

So if you’re thinking about getting travel insurance before a trip, get familiar with American Express travel insurance benefits that are included on your credit cards. Knowing what protections you already have will prevent you from spending money on a separate policy with benefits that overlap.

A standalone travel insurance policy from American Express may offer more robust coverage, but depending on your needs, the travel insurance perks provided by your AmEx card may be sufficient. 

If you primarily want specific coverage for cancellations, delays or rental cars and baggage, it’s likely your card will be enough.

If, however, you’re mainly concerned with emergency health coverage while traveling , you’re better off with a separate medical insurance policy because the benefits provided by credit cards are limited in those areas. You can purchase this from American Express directly or shop around other travel insurance companies .

» Learn more: How to find the best travel insurance

There are six travel insurance benefits offered on many American Express cards:

Trip cancellation and interruption insurance .

Trip delay insurance .

Car rental loss and damage insurance .

Baggage insurance plans .

Premium Global Assist Hotline .

Global Assist Hotline .

Here's a closer look at each.

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Trip cancellation will protect you if you need to cancel your trip for a covered reason (more below), and you will be reimbursed for any nonrefundable amounts paid to a travel supplier with your AmEx card. Bookings made with Membership Reward Points are also eligible for reimbursement. Travel suppliers are generally defined as airlines, tour operators, cruise companies or other common carriers.

Trip interruption coverage applies if you experience a covered loss on your way to the point of departure or after departure. AmEx will reimburse you if you miss your flight or incur additional transportation expenses due to the interruption. American Express considers the following to be covered reasons:

Accidental injuries.

Illness (must have proof from doctor).

Inclement weather.

Change in military orders.

Terrorist acts.

Non-postponable jury duty or subpoena by a court.

An event occurring that makes the traveler’s home uninhabitable.

Quarantine imposed by a doctor for medical reasons.

There are many reasons that are specifically called out as not covered (e.g., preexisting conditions, war, self-harm, fraud and more), so we recommend checking the terms of your coverage carefully.

If you want a higher level of coverage for trip cancellation, consider purchasing Cancel For Any Reason (CFAR) travel insurance . CFAR is an optional upgrade available on some standalone travel insurance plans. This supplementary benefit allows you to cancel a trip for any reason and get a partial refund of your nonrefundable deposit.

Alternately, if you want what essentially amounts to CFAR insurance on your flights specifically, purchase your fares through the AmEx Travel portal and tack on Trip Cancel Guard for an extra fee. Trip Cancel Guard guarantees you an up to 75% refund on nonrefundable airfare costs when you cancel at least two days before departure, regardless of why. This isn't as comprehensive as other CFAR policies, but it can add some peace of mind for people who want the cash back (as opposed to a travel credit) for flights they may not take.

AmEx cards with trip cancellation, interruption coverage

The following American Express credit cards offer trip cancellation and trip interruption coverage:

The Platinum Card® from American Express

on American Express' website

Delta SkyMiles® Reserve American Express Card

Additional AmEx cards that offer trip cancellation and interruption coverage include:

The Business Platinum Card® from American Express .

Centurion® Card from American Express.

Business Centurion® Card from American Express.

The Corporate Centurion® Card from American Express.

The Platinum Card® from American Express for Ameriprise Financial.

The American Express Platinum Card® for Schwab.

The Platinum Card® from American Express for Goldman Sachs.

The Platinum Card® from American Express for Morgan Stanley.

Corporate Platinum Card®.

Delta SkyMiles® Reserve Business American Express Card .

Terms apply.

Covered amount

The maximum benefit amount for Trip Cancellation and Interruption Insurance is $10,000 per Covered Trip and $20,000 per Eligible Card per 12 consecutive month period. Coverage is secondary and applies after your primary policy provides reimbursement. Claims must be filed within 60 days. To start a claim, call 844-933-0648.

This benefit will reimburse you for reasonable, additional expenses incurred if a trip is delayed by a certain number of hours. Examples of eligible expenses include meals, lodging, toiletries, medication and other charges that are deemed appropriate by American Express. It makes sense to use your judgment in terms of what will get approved based on your policy's fine print.

Acceptable delays include those that are caused by weather, terrorist actions, carrier equipment failure, or lost/stolen passports or travel documents. There are also plenty of exclusions, such as intentional acts by the traveler.

AmEx cards with trip delay insurance

The reimbursable amount depends on which card you hold.

Up to $500 per Covered Trip that is delayed for more than 6 hours; and 2 claims per Eligible Card per 12 consecutive month period.

Up to $300 per Covered Trip that is delayed for more than 12 hours; and 2 claims per Eligible Card per 12 consecutive month period.

As expected, the more premium travel credit cards offer higher compensation for shorter delays. Trip delay insurance is offered on the following American Express credit cards:

When you decline the collision damage waiver offered by the car rental agency, you will be covered if the car is damaged or stolen through your AmEx Travel Insurance. Depending on the card you have, the coverage is $50,000 or $75,000.

» Learn more: How AmEx car rental insurance works

In addition, the cards offering car rental damage and theft insurance up to of $75,000 also provide secondary benefits:

Accidental death or dismemberment coverage.

Accidental injury coverage.

Car rental personal property coverage.

To qualify, you must decline the personal accident coverage and personal effects insurance provided by your car rental company.

The entire rental must be charged on the American Express credit card to receive coverage for car rental loss and damage. And keep in mind that you do still need liability insurance when making your rental car reservation (you may have this through your personal auto insurance policy), as these credit card-provided coverage options don't include personal liability.

AmEx cards with car rental coverage

American Express lists over 50 different cards on its site that come with one of the two forms of car rental insurance. Cards that link to the Tier 1 policies are the $50,000-coverage cards, and Tier 2 policies are the $75,000 cards.

Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

Car Rental Loss and Damage Insurance can provide coverage up to $50,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

The amount reimbursed is calculated as whichever is lowest:

The cost to repair the rental car.

The wholesale book value (minus salvage and depreciation).

The invoice purchase price (minus salvage and depreciation).

Here are some key exclusions to be aware of with this coverage:

These policies don't cover theft or damage that was caused by a driver’s illegal operation of the car, operation under the influence of drugs/alcohol or damage caused by any acts of war.

Policies don't cover drivers not named as "authorized drivers" on your rental agreement.

The benefit only covers car rentals up to 30 consecutive days.

Not all cars are included in the policy. Certain trucks, vans, limousines, motorcycles and campers are excluded from coverage.

Insurance protection doesn't apply in Australia, Italy, New Zealand and any country subject to U.S. sanctions .

You can file a claim online or call toll-free in the U.S. at 800-338-1670. From overseas, call collect 216-617-2500. Your claim must be filed within 30 days of the loss. Additionally, some benefits vary by state, so check the policy for your specific card.

» Learn more: The guide to AmEx Platinum’s rental car insurance

As an American Express cardholder, you are eligible to receive compensation if your luggage is lost or stolen. This benefit is in addition to what you may receive from the carrier. However, the AmEx policy is secondary, which means that it kicks in after the carrier provides any compensation for losses.

AmEx provides this insurance to "covered persons," who are defined as:

The cardmember.

Their spouse or domestic partner.

Their dependent children who are under 23 years old (there are age exceptions for handicap children).

Some business travelers (Tier 2 coverage only).

To qualify, all covered individuals need to be traveling on the same reservation and must be residents of the U.S., Puerto Rico or the U.S. Virgin Islands.

AmEx cards with baggage insurance

Naturally, the higher-end cards offer more protection — but even the basic cards have decent coverage. The compensation limits per person are as follows (note that the maximum payout per covered person for lost luggage is $3,000 on all of these cards).

Below are the limits for cardholders of the The Platinum Card® from American Express , The Business Platinum Card® from American Express , The American Express Platinum Card® for Schwab, The Platinum Card® from American Express for Goldman Sachs, The Platinum Card® from American Express for Morgan Stanley, Hilton Honors American Express Aspire Card , Marriott Bonvoy Brilliant™ American Express® Card, Centurion® Card from American Express and Business Centurion® Card from American Express:

Baggage in-transit to/from common carrier: $3,000.

Carry-on baggage: $3,000.

Checked luggage: $2,000.

Combined maximum: $3,000.

High-end items: $1,000.

Disclosure: Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g. plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry on Baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip.

And here are the coverage limits for cardholders of the American Express® Gold Card , American Express® Business Gold Card , American Express® Green Card , Business Green Rewards Card from American Express , Hilton Honors American Express Surpass® Card , Marriott Bonvoy™ American Express® Card, Marriott Bonvoy Business® American Express® Card , Delta SkyMiles® Reserve American Express Card , Delta SkyMiles® Reserve Business American Express Card , Delta SkyMiles® Platinum American Express Card , Delta SkyMiles® Platinum Business American Express Card , Delta SkyMiles® Gold American Express Card and Delta SkyMiles® Gold Business American Express Card , The Hilton Honors American Express Business Card :

Baggage in-transit to/from common carrier: $1,250.

Carry-on baggage: $1,250.

Checked luggage: $500.

High-end items: $250.

Disclosure: Baggage Insurance Plan coverage can be in effect for Eligible Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier (e.g. plane, train, ship, or bus) when the entire fare for a Common Carrier Vehicle ticket for the trip (one-way or round-trip) is charged to an eligible Account. Coverage can be provided for up to $1,250 for carry-on Baggage and up to $500 for checked Baggage, in excess of coverage provided by the Common Carrier (e.g. plane, train, ship, or bus). For New York State residents, there is a $10,000 aggregate maximum limit for all Covered Persons per Covered Trip.

AmEx also offers limited reimbursement for high-end items (coverage varies by card), such as:

Sports equipment.

Photography or electronic equipment.

Computers and audiovisual equipment.

Wearable technology.

Furs (including items made mostly of fur and those trimmed/lined with fur).

Items made fully or partially of gold, silver or platinum.

Claims must be filed within 30 days of your baggage loss. To file a claim, call 800-645-9700 from the U.S. or collect to 303-273-6498 if overseas. You can also file a claim online.

» Learn more: Compare travel insurance options: airline or credit card?

This benefit helps with events like replacing a lost passport, missing luggage assistance, emergency legal and medical referrals, and in some instances, emergency medical transportation assistance.

The service can also help you figure out important travel-related details like customs information, currency information, travel warnings, tourist office locations, foreign exchange rates, vaccine recommendations for the country you’re visiting, passport/visa requirements and weather forecasts.

AmEx cards with Premium Global Assist

Premium Global Assistance is offered on the following American Express credit cards:

The Platinum Card® from American Express .

Delta SkyMiles® Reserve American Express Card .

Hilton Honors American Express Aspire Card .

Marriott Bonvoy Brilliant™ American Express® Card.

Services provided by Premium Global Assist Hotline

You can rely on Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Plus, the Premium Global Assist Hotline may provide emergency medical transportation assistance and related services. Third-party service costs may be your responsibility.

The hotline isn’t so much a concierge as a service that provides logistical assistance, which can include the following:

General travel advice

Emergency translation if you need an interpreter to help with legal or medical documents (cost isn't covered).

Lost item search if your belongings are lost while traveling.

Missing luggage assistance if an airline loses your luggage. The hotline will contact your airline on a daily basis on your behalf to help locate your bags.

Passport/credit card assistance if your credit card or passport is lost or stolen.

Urgent message relay if you need to contact a family member and/or friend in the event of an emergency.

Medical assistance

Emergency medical transportation assistance if the cardmember or another covered family member traveling on the same itinerary gets sick or injured and needs medical treatment (there are many conditions for this coverage; review your policy’s fine print).

Physician referral if you need a doctor or dentist (cardmember is responsible for costs).

Repatriation of remains in the event of death.

Financial assistance

Emergency wire service to get help obtaining cash (fees will be reimbursed).

Emergency hotel check in/out if your card has been lost or stolen.

Legal assistance

Bail bond assistance if you need access to an agency that accepts AmEx (cardmember is responsible for paying bail bond fees).

Embassy and consulate referral if you need help finding or accessing local embassies.

English-speaking lawyer referral if you’re traveling and need a list of available attorneys (cardmember is responsible for any legal fees).

To use this benefit, call the Premium Global Assist Hotline toll-free at 800-345-AMEX (2639). You can also call collect at 715-343-7979.

The main difference between the Global Assist Hotline and the Premium version is that some of the services that are fully covered by Premium Global Assist aren't covered in the more basic version (cited examples include emergency medical transportation assistance and repatriation of mortal remains).

You can rely on Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Third-party service costs may be your responsibility.

AmEx cards with Global Assist Hotline access

The Global Assist Hotline is available to holders of the following cards:

American Express® Gold Card .

American Express® Business Gold Card .

American Express® Green Card .

Business Green Rewards Card from American Express .

Delta SkyMiles® Platinum American Express Card .

Delta SkyMiles® Platinum Business American Express Card .

Delta SkyMiles® Gold American Express Card .

Delta SkyMiles® Gold Business American Express Card .

Delta SkyMiles® Blue American Express Card .

Hilton Honors American Express Surpass® Card .

Hilton Honors American Express Card .

The Hilton Honors American Express Business Card .

Marriott Bonvoy™ American Express® Card.

Marriott Bonvoy Business® American Express® Card .

The Amex EveryDay® Preferred Credit Card from American Express .

Amex EveryDay® Credit Card .

Blue Cash Preferred® Card from American Express .

The American Express Blue Business Cash™ Card .

The Blue Business® Plus Credit Card from American Express .

You can call the Global Assist Hotline toll-free at 800-333-AMEX (2639), or collect at 715-343-7977.

If you don’t have any of the credit cards above and are thinking about purchasing a policy from American Express or just simply want to price compare to see if you get better perks by purchasing a policy, you can go to the AmEx travel insurance website and input your trip plans to build a quote. You’ll need to provide your departure and return date, state of residence, age of traveler, number of travelers covered by the policy and the trip cost per traveler. Then, you can select the option of choosing a package or building your own.

To see which plans are available, we input a sample $3,000, one-week trip by a 35-year-old from South Dakota. Our search result yielded four different plans ranging from $59 for a Basic plan to $208 for a Platinum plan.

american express travel services mexico

Global medical protection (not included on AmEx cards)

Medical protection includes coverage for emergency healthcare and dental costs as well as medical evacuation and repatriation of remains . The limits increase as the plans become more expensive. Although AmEx cards offer an array of travel insurance benefits, medical coverage isn't included. So if medical protection benefits are important to you, a standalone travel insurance policy is what you’ll want to look for.

Travel accident protection (not included on AmEx cards)

Another benefit not included with AmEx cards is travel accident protection. This benefit provides coverage in case of death or dismemberment while traveling . Although this is a topic no one wants to think about, it's good to be familiar with this coverage. While travel accident protection isn’t offered on the Basic plan, all of the higher plans offer it.

Standalone policy benefits that are also included on AmEx cards

These elements of coverage are offered on the AmEx cards mentioned, although in some, the limits may be higher or lower.

Trip cancellation

The Basic plan only covers a trip up to $1,000, however, all the other plans cover 100% of the trip cost. To compare this with the perks included as a benefit on the cards, all AmEx cards that include trip cancellation coverage provide up to $10,000 per covered trip.

Keep in mind that, all the cards included have annual fees and the card with the lowest fee is the Hilton Honors American Express Aspire Card , with a $550 annual fee. 

Trip interruption

Trip interruption coverage ranges from $1,000 on a Basic plan to 150% of trip cost on the Gold and Platinum plans. The trip interruption benefit offered by the AmEx cards is included on all the same cards that offer trip cancellation insurance, with the trip interruption limit capped at $10,000 per covered trip.

Global baggage protection

If your luggage is lost or stolen this benefit will provide monetary compensation to reimburse you for your lost items. AmEx cards offer baggage coverage as a complimentary benefit, with the higher-end cards naturally providing higher limits. Interestingly, the cards with the lower annual fees (i.e. Hilton Honors American Express Surpass® Card , annual fee $150 ) have a high limit as well, offering a total combined limit for lost luggage of $3,000, which is higher than the coverage offered by the standalone Platinum plan.

Global trip delay

If your trip is delayed, you’re eligible for reimbursement of any necessary expenses incurred up to a specific limit. The Basic plan doesn’t offer this benefit, but all the other plans do, with the Platinum plan providing up to $300 per day (maximum of $1,000 per trip). This coverage is also included on the higher-end AmEx cards.

AmEx cards offer key travel insurance benefits: trip cancellation and interruption insurance, trip delay insurance, car rental loss and damage insurance, baggage insurance, Premium Global Assist Hotline (or Global Assist Hotline). However, they don't offer any sort of emergency medical coverage. This is pretty typical of travel credit cards, as the travel insurance perks they offer don't provide coverage for emergency health care costs.

If you’re looking for emergency medical coverage, you’ll need to purchase a separate policy, such as the standalone one offered by American Express. The other limits provided in the American Express travel insurance policy are comparable to what you get on the AmEx cards, so it makes sense to shop around to make sure that the benefits you’re paying for are sufficient for your needs.

» Learn more: What to know about American Express Platinum travel insurance

Yes, if you have one of the cards listed above. If you have a credit card that isn’t listed in this guide or the card is no longer available by American Express, call the number on the back of your card for more information. Generally, AmEx offers a number of travel insurance benefits on its credit cards that shouldn't be overlooked.

Yes, but it depends on which card you have. To qualify for reimbursement, the trip cancellation must be for a covered reason. Refer to the section "Trip Cancellation and Interruption Insurance" for a list of cards and explanations of covered reasons.

American Express offers a solid range of travel insurance protection across its credit cards, with the premium cards providing the most coverage. However, if you need insurance benefits with higher limits, we recommend purchasing a separate travel insurance policy . If you only need emergency medical coverage , there are policies that provide that as well.

Call the number on the back of your card to ask for guidance. Some benefits may require authorization from American Express before coverage kicks in, so make sure you follow all the correct steps for reimbursement.

Refer to the AmEx credit card policy for the specific benefit because it will include instructions for submitting a claim. If you cannot find the policy, you should call the customer service number on the back of your American Express card for more assistance.

Yes. American Express offers travel insurance as a benefit of some of its cards, but it also sells standalone coverage that you can purchase out-of-pocket. The latter tends to be more comprehensive and customizable to your needs.

No, you do not get automatic travel insurance with American Express. It is available as a benefit on certain cards. Refer to your terms and conditions to learn if you are covered.

American Express cards do not include medical coverage; instead, you will want to purchase a standalone travel insurance policy with medical protections, such as repatriation of remains or medical evacuation coverage .

American Express offers a solid range of travel insurance protection across its credit cards, with the premium cards providing the most coverage. However, if you need insurance benefits with higher limits, we recommend purchasing a

separate travel insurance policy

. If you only need

emergency medical coverage

, there are policies that provide that as well.

American Express cards do not include medical coverage; instead, you will want to purchase a standalone travel insurance policy with medical protections, such as

repatriation of remains or medical evacuation coverage

American Express travel insurance offers a wide array of benefits, especially on its premium cards. Knowing what benefits are available to you is important in the event of unforeseen circumstances. Determine whether an individual policy is a better fit for your risk tolerance than coverage that is included on an eligible card, then go from there.

Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

Please visit americanexpress.com/benefitsguide for more details.

Underwritten by New Hampshire Insurance Company, an AIG Company.

Underwritten by AMEX Assurance Company.

Baggage insurance plans

Please visit americanexpress.com/benefit sguide for more details.

Premium Global Assist Hotline

If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, Card Members may be responsible for the costs charged by third-party service providers.

Card Members are responsible for the costs charged by third-party service providers.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Chase Sapphire Reserve Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

75,000 Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,125 toward travel when you redeem through Chase Travel℠.

Chase Sapphire Preferred Credit Card

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

75,000 Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's over $900 when you redeem through Chase Travel℠.

Chase Southwest Rapid Rewards® Plus Credit Card

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

american express travel services mexico

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Mexico tightens travel rules on Peruvians in a show of visa diplomacy to slow migration to US

Peruvian Julia Paredes, left in white hat, listens to instructions from a Border Patrol agent with others seeking asylum as they wait to be processed after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

Peruvian Julia Paredes, left in white hat, listens to instructions from a Border Patrol agent with others seeking asylum as they wait to be processed after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

Julia Paredes, right, of Peru, gets a hug from volunteer Karen Parker, after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

A Border Patrol agent instructs a group of people seeking asylum, including Peruvians, as they are transported for processing after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

People seeking asylum walk through a field of wildflowers as they wait to be processed after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

Peruvian Julia Paredes, center in white hat, listens to instructions from a Border Patrol agent with others seeking asylum as they wait to be processed after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

Men seeking asylum, including Peruvians, line up as they wait to be processed after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

People seeking asylum keep warm near a fire as they wait to be processed, after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

People seeking asylum, including a group from Peru, walk behind a Border Patrol agent towards a van to be processed after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

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BOULEVARD, Calif. (AP) — Julia Paredes believed her move to the United States might be now or never. Mexico was days from requiring visas for Peruvian visitors. If she didn’t act quickly, she would have to make a far more perilous, surreptitious journey over land to settle with her sister in Dallas.

Mexico began requiring visas for Peruvians on Monday in response to a major influx of migrants from the South American country, after identical moves for Venezuelans, Ecuadorians and Brazilians. It effectively eliminated the option of flying to a Mexican city near the U.S. border, as Paredes, 45, did just before it was too late.

“I had to treat it as a emergency,” said Paredes, who worked serving lunch to miners in Arequipa, Peru, and borrowed money to fly to Mexico’s Tijuana, across from San Diego. Last month smugglers guided her through a remote opening in the border wall to a dirt lot in California, where she and about 100 migrants from around the world shivered over campfires after a morning drizzle and waited for overwhelmed Border Patrol agents to drive them to a station for processing.

Senior U.S. officials, speaking to reporters ahead of a meeting of top diplomats from about 20 countries in the Western hemisphere this week in Guatemala, applauded Mexico’s crackdown on air travel from Peru and called visa requirements an important tool to jointly confront illegal migration.

Maria del Carmen Ayala Vargas, who said her son Ivan Pasrtana Ayala disappeared in 2021, attends the annual National March of Searching Mothers, held every Mother's Day in Mexico City, Friday, May 10, 2024. Her sign reads in Spanish, "I'm not looking for those to blame, but for my son." (AP Photo/Marco Ugarte)

For critics, shutting down air travel only encourages more dangerous choices. Illegal migration by Venezuelans plummeted after Mexico imposed visa requirements in January 2022, but the lull was short-lived. Last year Venezuelans made up nearly two-thirds of the record-high 520,000 migrants who walked through the Darien Gap, the notorious jungle spanning parts of Panama and Colombia.

More than 25,000 Chinese traversed the Darien last year. They generally fly to Ecuador, a country known for few travel restrictions, and cross the U.S. border illegally in San Diego to seek asylum. With an immigration court backlog topping 3 million cases, it takes years to decide such claims, during which time people can obtain work permits and establish roots.

“People are going to come no matter what,” said Miguel Yaranga, 22, who flew from Lima, Peru’s capital, to Tijuana and was released by the Border Patrol Sunday at a San Diego bus stop. He had orders to appear in immigration court in New York in February 2025, which puzzled him because he said he told agents he would settle with his sister on the other side of the country, in Bakersfield, California.

Jeremy MacGillivray, deputy chief of the Mexico mission of the U.N.'s International Organization for Migration, predicts that Peruvian migration will drop “at least at the beginning” and bounce back as people shift to walking through the Darien Gap and to Central America and Mexico.

Mexico said last month that it would require visas for Peruvians for the first time since 2012 in response to a “substantial increase” in illegal migration. Large-scale Peruvian migration to Mexico began in 2022; Peruvians were stopped in the country an average of 2,160 times a month from January to March of this year, up from a monthly average of 544 times for all of 2023.

Peruvians also began showing up at the U.S. border in 2022. The U.S. Border Patrol arrested Peruvians an average of about 5,300 times a month last year before falling to a monthly average of 3,400 from January through March, amid a broad immigration crackdown by Mexico .

Peru immediately reciprocated Mexico’s visa requirement but changed course after a backlash from the country’s tourism industry. Peru noted in its reversal that it is part of a regional economic bloc that includes Mexico, Chile and Colombia.

Adam Isacson, an analyst at the Washington Office on Latin America, said Peru’s membership with Mexico in the Pacific Alliance allowed its citizens visa-free travel longer than other countries.

It is unclear if Colombia, also a major source of migration , will be next, but Isacson said Mexican President Andrés Manuel López Obrador is in a “lovefest” with his Colombian counterpart, Gustavo Petro, while his relations with Peru’s government are more strained.

Colombians are consistently near the top nationalities of migrants arriving at Tijuana’s airport. Many find hotels before a guide takes them to boulder-strewn mountains east of the city, where they cross through openings in the border wall and then walk toward dirt lots that the Border Patrol has identified as waiting stations.

Bryan Ramírez, 25, of Colombia, reached U.S. soil with his girlfriend last month, only two days after leaving Bogota for Cancun, Mexico, and continuing on another flight to Tijuana. He waited alongside others overnight for Border Patrol agents to pick him up as cold rain and high winds whipped over the crackle of high-voltage power lines.

The group waiting near Boulevard, a small, loosely defined rural town, included several Peruvians who said they came for economic opportunity and to escape violence and political crises.

Peruvians can still avoid the Darien jungle by flying to El Salvador, which introduced visa-free travel for them in December in reciprocation for a similar move by Peru’s government. But they would still have to travel over land through Mexico, where many are robbed or kidnapped.

Ecuadoreans, who have needed visas to enter Mexico since September 2021, can also fly to El Salvador, but not all do. Oscar Palacios, 42, said he walked through Darien because he couldn’t afford to fly.

Palacios, who left his wife and year-old child in Ecuador with plans to support them financially from the U.S., said it took him two weeks to travel from his home near the violent city of Esmeralda to Mexico’s border with Guatemala. It then took him two months to cross Mexico because immigration authorities turned him around three times and bused him back to the southern part of the country. He said he was robbed repeatedly.

Palacios finally reached Tijuana and, after three nights in a hotel, crossed into the U.S. A Border Patrol agent spotted him with migrants from Turkey and Brazil and drove them to the dirt lot to wait for a van or bus to take them to a station for processing. Looking back on the journey, Palacios said he would rather cross Darien Gap 100 times than Mexico even once.

Associated Press writer Christopher Sherman in Mexico City contributed.

american express travel services mexico

Mexico tightens travel rules on Peruvians in a show of visa diplomacy to slow migration to US

Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country

BOULEVARD, Calif. -- Julia Paredes believed her move to the United States might be now or never. Mexico was days from requiring visas for Peruvian visitors. If she didn't act quickly, she would have to make a far more perilous, surreptitious journey over land to settle with her sister in Dallas.

Mexico began requiring visas for Peruvians on Monday in response to a major influx of migrants from the South American country, after identical moves for Venezuelans, Ecuadorians and Brazilians. It effectively eliminated the option of flying to a Mexican city near the U.S. border, as Paredes, 45, did just before it was too late.

“I had to treat it as a emergency,” said Paredes, who worked serving lunch to miners in Arequipa, Peru, and borrowed money to fly to Mexico's Tijuana, across from San Diego. Last month smugglers guided her through a remote opening in the border wall to a dirt lot in California, where she and about 100 migrants from around the world shivered over campfires after a morning drizzle and waited for overwhelmed Border Patrol agents to drive them to a station for processing.

Senior U.S. officials, speaking to reporters ahead of a meeting of top diplomats from about 20 countries in the Western hemisphere this week in Guatemala, applauded Mexico's crackdown on air travel from Peru and called visa requirements an important tool to jointly confront illegal migration.

For critics, shutting down air travel only encourages more dangerous choices. Illegal migration by Venezuelans plummeted after Mexico imposed visa requirements in January 2022, but the lull was short-lived. Last year Venezuelans made up nearly two-thirds of the record-high 520,000 migrants who walked through the Darien Gap, the notorious jungle spanning parts of Panama and Colombia.

More than 25,000 Chinese traversed the Darien last year. They generally fly to Ecuador, a country known for few travel restrictions, and cross the U.S. border illegally in San Diego to seek asylum. With an immigration court backlog topping 3 million cases, it takes years to decide such claims, during which time people can obtain work permits and establish roots.

“People are going to come no matter what,” said Miguel Yaranga, 22, who flew from Lima, Peru's capital, to Tijuana and was released by the Border Patrol Sunday at a San Diego bus stop. He had orders to appear in immigration court in New York in February 2025, which puzzled him because he said he told agents he would settle with his sister on the other side of the country, in Bakersfield, California.

Jeremy MacGillivray, deputy chief of the Mexico mission of the U.N.'s International Organization for Migration, predicts that Peruvian migration will drop “at least at the beginning” and bounce back as people shift to walking through the Darien Gap and to Central America and Mexico.

Mexico said last month that it would require visas for Peruvians for the first time since 2012 in response to a “substantial increase” in illegal migration. Large-scale Peruvian migration to Mexico began in 2022; Peruvians were stopped in the country an average of 2,160 times a month from January to March of this year, up from a monthly average of 544 times for all of 2023.

Peruvians also began showing up at the U.S. border in 2022. The U.S. Border Patrol arrested Peruvians an average of about 5,300 times a month last year before falling to a monthly average of 3,400 from January through March, amid a broad immigration crackdown by Mexico.

Peru immediately reciprocated Mexico's visa requirement but changed course after a backlash from the country's tourism industry. Peru noted in its reversal that it is part of a regional economic bloc that includes Mexico, Chile and Colombia.

Adam Isacson, an analyst at the Washington Office on Latin America, said Peru's membership with Mexico in the Pacific Alliance allowed its citizens visa-free travel longer than other countries.

It is unclear if Colombia, also a major source of migration, will be next, but Isacson said Mexican President Andrés Manuel López Obrador is in a “lovefest” with his Colombian counterpart, Gustavo Petro, while his relations with Peru's government are more strained.

Colombians are consistently near the top nationalities of migrants arriving at Tijuana's airport. Many find hotels before a guide takes them to boulder-strewn mountains east of the city, where they cross through openings in the border wall and then walk toward dirt lots that the Border Patrol has identified as waiting stations.

Bryan Ramírez, 25, of Colombia, reached U.S. soil with his girlfriend last month, only two days after leaving Bogota for Cancun, Mexico, and continuing on another flight to Tijuana. He waited alongside others overnight for Border Patrol agents to pick him up as cold rain and high winds whipped over the crackle of high-voltage power lines.

The group waiting near Boulevard, a small, loosely defined rural town, included several Peruvians who said they came for economic opportunity and to escape violence and political crises.

Peruvians can still avoid the Darien jungle by flying to El Salvador, which introduced visa-free travel for them in December in reciprocation for a similar move by Peru's government. But they would still have to travel over land through Mexico, where many are robbed or kidnapped.

Ecuadoreans, who have needed visas to enter Mexico since September 2021, can also fly to El Salvador, but not all do. Oscar Palacios, 42, said he walked through Darien because he couldn't afford to fly.

Palacios, who left his wife and year-old child in Ecuador with plans to support them financially from the U.S., said it took him two weeks to travel from his home near the violent city of Esmeralda to Mexico's border with Guatemala. It then took him two months to cross Mexico because immigration authorities turned him around three times and bused him back to the southern part of the country. He said he was robbed repeatedly.

Palacios finally reached Tijuana and, after three nights in a hotel, crossed into the U.S. A Border Patrol agent spotted him with migrants from Turkey and Brazil and drove them to the dirt lot to wait for a van or bus to take them to a station for processing. Looking back on the journey, Palacios said he would rather cross Darien Gap 100 times than Mexico even once.

Associated Press writer Christopher Sherman in Mexico City contributed.

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Mexico Tightens Travel Rules on Peruvians in a Show of Visa Diplomacy to Slow Migration to US

Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country

Gregory Bull

Gregory Bull

Peruvian Julia Paredes, left in white hat, listens to instructions from a Border Patrol agent with others seeking asylum as they wait to be processed after crossing the border with Mexico nearby, Thursday, April 25, 2024, in Boulevard, Calif. Mexico has begun requiring visas for Peruvians in response to a major influx of migrants from the South American country. The move follows identical ones for Venezuelans, Ecuadorians and Brazilians, effectively eliminating the option of flying to a Mexican city near the U.S. border. (AP Photo/Gregory Bull)

BOULEVARD, Calif. (AP) — Julia Paredes believed her move to the United States might be now or never. Mexico was days from requiring visas for Peruvian visitors. If she didn't act quickly, she would have to make a far more perilous, surreptitious journey over land to settle with her sister in Dallas.

Mexico began requiring visas for Peruvians on Monday in response to a major influx of migrants from the South American country, after identical moves for Venezuelans, Ecuadorians and Brazilians. It effectively eliminated the option of flying to a Mexican city near the U.S. border, as Paredes, 45, did just before it was too late.

“I had to treat it as a emergency,” said Paredes, who worked serving lunch to miners in Arequipa, Peru, and borrowed money to fly to Mexico's Tijuana, across from San Diego. Last month smugglers guided her through a remote opening in the border wall to a dirt lot in California , where she and about 100 migrants from around the world shivered over campfires after a morning drizzle and waited for overwhelmed Border Patrol agents to drive them to a station for processing.

Senior U.S. officials, speaking to reporters ahead of a meeting of top diplomats from about 20 countries in the Western hemisphere this week in Guatemala, applauded Mexico's crackdown on air travel from Peru and called visa requirements an important tool to jointly confront illegal migration.

For critics, shutting down air travel only encourages more dangerous choices. Illegal migration by Venezuelans plummeted after Mexico imposed visa requirements in January 2022, but the lull was short-lived. Last year Venezuelans made up nearly two-thirds of the record-high 520,000 migrants who walked through the Darien Gap, the notorious jungle spanning parts of Panama and Colombia.

More than 25,000 Chinese traversed the Darien last year. They generally fly to Ecuador, a country known for few travel restrictions, and cross the U.S. border illegally in San Diego to seek asylum. With an immigration court backlog topping 3 million cases, it takes years to decide such claims, during which time people can obtain work permits and establish roots.

“People are going to come no matter what,” said Miguel Yaranga, 22, who flew from Lima, Peru's capital, to Tijuana and was released by the Border Patrol Sunday at a San Diego bus stop. He had orders to appear in immigration court in New York in February 2025, which puzzled him because he said he told agents he would settle with his sister on the other side of the country, in Bakersfield, California.

Jeremy MacGillivray, deputy chief of the Mexico mission of the U.N.'s International Organization for Migration, predicts that Peruvian migration will drop “at least at the beginning” and bounce back as people shift to walking through the Darien Gap and to Central America and Mexico.

Mexico said last month that it would require visas for Peruvians for the first time since 2012 in response to a “substantial increase” in illegal migration. Large-scale Peruvian migration to Mexico began in 2022; Peruvians were stopped in the country an average of 2,160 times a month from January to March of this year, up from a monthly average of 544 times for all of 2023.

Peruvians also began showing up at the U.S. border in 2022. The U.S. Border Patrol arrested Peruvians an average of about 5,300 times a month last year before falling to a monthly average of 3,400 from January through March, amid a broad immigration crackdown by Mexico .

Peru immediately reciprocated Mexico's visa requirement but changed course after a backlash from the country's tourism industry. Peru noted in its reversal that it is part of a regional economic bloc that includes Mexico, Chile and Colombia.

Adam Isacson, an analyst at the Washington Office on Latin America, said Peru's membership with Mexico in the Pacific Alliance allowed its citizens visa-free travel longer than other countries.

It is unclear if Colombia, also a major source of migration , will be next, but Isacson said Mexican President Andrés Manuel López Obrador is in a “lovefest” with his Colombian counterpart, Gustavo Petro, while his relations with Peru's government are more strained.

Colombians are consistently near the top nationalities of migrants arriving at Tijuana's airport. Many find hotels before a guide takes them to boulder-strewn mountains east of the city, where they cross through openings in the border wall and then walk toward dirt lots that the Border Patrol has identified as waiting stations.

Bryan Ramírez, 25, of Colombia, reached U.S. soil with his girlfriend last month, only two days after leaving Bogota for Cancun, Mexico, and continuing on another flight to Tijuana. He waited alongside others overnight for Border Patrol agents to pick him up as cold rain and high winds whipped over the crackle of high-voltage power lines.

The group waiting near Boulevard, a small, loosely defined rural town, included several Peruvians who said they came for economic opportunity and to escape violence and political crises.

Peruvians can still avoid the Darien jungle by flying to El Salvador, which introduced visa-free travel for them in December in reciprocation for a similar move by Peru's government. But they would still have to travel over land through Mexico, where many are robbed or kidnapped.

Ecuadoreans, who have needed visas to enter Mexico since September 2021, can also fly to El Salvador, but not all do. Oscar Palacios, 42, said he walked through Darien because he couldn't afford to fly.

Palacios, who left his wife and year-old child in Ecuador with plans to support them financially from the U.S., said it took him two weeks to travel from his home near the violent city of Esmeralda to Mexico's border with Guatemala. It then took him two months to cross Mexico because immigration authorities turned him around three times and bused him back to the southern part of the country. He said he was robbed repeatedly.

Palacios finally reached Tijuana and, after three nights in a hotel, crossed into the U.S. A Border Patrol agent spotted him with migrants from Turkey and Brazil and drove them to the dirt lot to wait for a van or bus to take them to a station for processing. Looking back on the journey, Palacios said he would rather cross Darien Gap 100 times than Mexico even once.

Associated Press writer Christopher Sherman in Mexico City contributed.

Copyright 2024 The  Associated Press . All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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