american express global business travel uk address

About American Express Global Business Travel 

American Express Global Business Travel (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings and events for companies of all sizes. We have built the most valuable marketplace in B2B travel to deliver unrivalled choice, value and experiences. With travel professionals in more than 140 countries, our customers and travelers enjoy the powerful backing of American Express Global Business Travel.

Visit amexglobalbusinesstravel.com for more information about Amex GBT, and follow @amexgbt on Twitter , LinkedIn and Instagram .

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American Express Global Business Travel | Nippon Travel Agency (GBT NTA) was established in 2001 as a joint venture of American Express and Nippon Travel Agency Co., Ltd. and is a full service travel management company. We are the only global corporate travel company operating in Japan. Global Business Travel (Amex GBT) is the world's largest travel agency with its operations and network partners in over 140 countries. Based on more than 100 years of experience in the business travel industry and with added trust from clients, the total transaction volume has surpassed 30 billion US dollars per year. Nippon Travel Agency was established in 1905 and is one of the agencies with the longest travel arrangement history in Japan. As a subsidiary company of JR-West, Nippon Travel Agency has a history of providing not only sightseeing travel service but also business travel related services such as group trips and conferences. We endeavor to continue building strong relationships with our clients based on our global innovation with flexible service and adaptability as a Japanese company.

Welcome to GBT Partner Solutions

Become part of our fast-growing network of travel partners around the world.

GBT Partner Solutions (GPS) is a customized way for travel agencies to multiply their value to clients. Join and tap into one of the largest travel management networks in the world to extend your reach and optimize the value you deliver clients. GPS gives you the chance to become part of an expanding global community of travel management leaders.

Comprehensive technology, products, and servicing solutions

Businesses like yours have unique needs, which is why we offer flexible technology, product, and servicing solutions. Choose as little or as much technology as you need.

• Full or tailored tech stack options. Utilize American Express Global Business Travel's (Amex GBT) front, middle, and back office systems or digital products. Select a few tools or the full tech stack.
• Innovative technology including an online booking tool advantage. Utilize our unified platform with our industry-leading booking tool,  Neo TM , or choose your preferred online booking tool. As an example, GPS members can be a reseller of Neo TM which delivers GDS and Mozio content as well as our Supplier Marketplace ― a big plus over other booking tools. Learn more about Neo TM here.
• Unrivalled experience. With a variety of global servicing options, we offer support based on your clients’ local needs. Over 96% of Amex GBT customer needs are resolved and with a 91% overall quality of service satisfaction rate. 1

Minimize technology costs by tapping into our innovative product and technology solutions.

Progressive GDS and NDC strategies

Take advantage of an unrivalled choice of rates and content, all in one place.

• Streamlined shopping experience. Get richer content through global distribution system (GDS) and New Distribution Capability (NDC) and the highest standards in privacy protection.
• High yielding commissionable content. Enhanced hotel content with the potential for higher returns through an improved hotel commission collective service.
• GDS financial benefit. Optimized value based on our partnerships and volume. Deals tailored to a client's needs help avoid surcharges.

With over $20 billion in managed air sales in 2019, Amex GBT was noted as a top corporate distributor for the largest travel suppliers.

Highly valuable air content.

By accessing our vast flight options, you can offer your clients more choice and value to better meet diverse client needs.

• A world of options. 90+ carriers worldwide and multiple routes to choose from.
• Tailored choice. Premium and economy cabins help meet a range of budgets, policies, and tastes.

Nearly every type of accommodation

Offering as many accommodation options as possible can prevent travelers from booking outside of corporate channels.

• Valuable hotel content globally. As a GPS member, you benefit from our Preferred Extras TM Hotel Program that features over 50,000 properties in nearly 110 countries, along with our discounted rates and negotiated amenities.
• Unrivalled choice. Expanded options with over 2 million properties available worldwide. That includes non-GDS options and alternative accommodations to round out your program.
• Special rates. Our partnership with Expedia provides special access to Expedia Business Rates with flexible payment options.

Get access to over 700K plus traditional hotels and private rentals through our Expedia partnership.

Let’s talk more about how we can partner together to bring joint value to our organizations., ready to explore gps even further, great. first tell us a little bit about your business needs and we’ll gladly get back to you..

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1 GBT Customer Satisfaction Survey of traveler care servicing, including offline, online-assisted and after-hours, GBT proprietary countries + Travel Partner Network, January–December 2020.

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For technical support for the online booking tools please call 877.586.2727 or email [email protected] .

NYC Headquarters 666 Third Avenue                                 New York, NY 10017                            800.431.1112                                       [email protected]

UK & European Headquarters 5 Churchill Place Canary Wharf, London E14 5HU UK 800.431.1112 [email protected]

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GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group and Egencia) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.

Please see the Data Protection and Privacy Principles , as applicable, for processing of personal information by Ovation Travel Group, a wholly owned company of GBT.

Ovation prioritizes compliance with leading data protection regulations and standards. Ovation is GDPR compliant and PCI DSS certified.