safari not working on click

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Clicking on button on webpage does nothing

I have noticed this occurring more often - I open a webpage, its url is fine, it's content is fine but when I go to click on a button which has an action which requires that to be done, Safari does nothing = I have to switch browsers and they are fine = this seems to happen with all sorts of websites and, honestly, I can't pinpoint when other than it's going on more often. [Mojave, Safari]

Posted on Jan 7, 2021 11:35 AM

Posted on Jan 10, 2021 4:06 PM

Hello Victoria,

Welcome to Apple Support Communities. It appears you are having some difficulty with function on specific web sites when using Safari on a Mac.

We suggest trying the steps in this article. While the title of the article may not seem to directly pertain to your issue, these are good steps to try: If Safari doesn't load a page or webpage items are missing

Should the issue persist, your best course of action will be to report the behavior to the owner of the site.

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Jan 10, 2021 4:06 PM in response to Victoria Herring

Jan 13, 2021 10:24 AM in response to Victoria Herring

Thanks for the guidance. Read the article and decided to test - had a problem earlier with Uploading something to Mailchimp. Went into preferences and deleted all Mailchimp Privacy items and then tried again == still, button didn't work. I am really loathe to delete everything, frankly. Button to upload doesn't work at all = if I hit 'control' and the button I get this series of options.

Jan 23, 2021 4:40 AM in response to Victoria Herring

Jan 16, 2021 12:08 PM in response to Victoria Herring

Hi Victoria Herring.

If the page is not behaving as expected even when you open in in a new private window, try these steps.

1) In Safari, navigate to Preferences (Safari > Preferences) and choose the tab called Advanced.

2) You'll see a checkbox at the bottom of the Preferences window called Show Develop menu in menu bar. Click that to enable it.

3) After having done that, you'll see a new option in the main menu bar called Develop. Click that and choose the option called Empty Caches.

4) Quit Safari, reboot the Mac and test again.

You may also want to try this in an alternative browser such as Firefox or Brave.

What version of macOS is running on your Mac and what is the Safari version?

Jan 23, 2021 9:51 AM in response to Victoria Herring

I had the same problem, just a couple minutes ago, on THIS SITE! I replied to someone's question, then I couldn't scroll back up, nor would hitting the back button take me back! After a couple more minutes, as I checked Activity Monitor, to see if this site was "not responding", I tried again, and this time it did go back to the previous page.

This is not the first time the Apple support site either froze, or simply wouldn't open. I don't what's going with Safari's functionality, but even though I clear cache constantly throughout the day, it will freeze, not open pages, & just act up in various ways.

Jan 16, 2021 12:15 PM in response to MoonJ.

Safari 14.02

Mojave 10.14.6

I'did clear 1 day of cache and tried again and it worked = = also it worked with Brave browser = so will see if it's better

Jan 17, 2021 2:44 PM in response to Victoria Herring

Brilliant. Glad to hear you got it sorted. Have a super groovy rest of your day. Cheers.

Safari Not Working on iPhone? Here’s How to Fix It

What to know.

• If Safari is not working, be sure to check your cellular and Wi-Fi connection.
• Confirm that you have not set any Screen Time limits for Safari.
• If all else fails, try clearing Safari history and browsing data.

It can be incredibly frustrating when Safari is not working on iPhone. Whether web pages are not loading or you’re getting a “Safari cannot open page” error message, we’re going to go over a few different fixes that should help resolve any issues you are having with your web browser.

Why Is Safari Not Working?

• How to Check Screen Time Settings

How to Clear Safari Browsing Data

There are a few different reasons why Safari is not working on your iPhone, so we'll recommend multiple solutions to help resolve the problem. Let’s get started with how to fix Safari on iPhone.

How to Check Cellular & Wi-Fi Connection

Like any web browser, Safari needs an internet connection to work. For more Safari troubleshooting fixes, like how to fix the Safari cannot open page error, be sure to sign up for our Tip of the Day newsletter. Now, to fix any problems with Safari not working on your iPhone, let’s first check your cellular and Wi-Fi connection:

If these settings are already enabled, but your web browser is still giving you trouble or Safari can't find server, there are other solutions to try.

How to Enable Cellular Data for Safari

One of the iPhone’s many useful features is that you can restrict certain apps from using your cellular data . This is great for those who do not have unlimited data plans. However, that also means that if you disable data for Safari, then the web browser will be unable to load any web pages if you're not connected to Wi-Fi. If Safari is not working on your iPhone, here’s how to check your cellular data settings:

Once you've confirmed that cellular data is enabled for Safari, try opening a web page to see if the issue has been resolved.

Safari Won’t Open on iPhone? Check Screen Time Settings

Screen Time is a handy feature that is designed to help you reduce the amount of time you spend on your phone, including restricting access to a particular app. If you played around with Screen Time settings in the past, you might have accidentally set an App Limit for Safari by accident. If Safari won't open this is one of the first things you should check. Here’s how to check your Screen Time settings when Safari is not working on iPhone:

If you do not see Safari in this list, then you have not set any Screen Time limits for your web browser. If Safari is still not opening on your iPhone, the issue could be elsewhere.

Sometimes clearing out old website history and data can help with issues related to Safari not working. Here’s how to do it:

Note:  Clearing this data will log you out of your online accounts and clear recent websites from your browsing history. While that is not a huge loss for most people, it can be a bit annoying when you get Safari working again, so it is best to use this option as a last resort.

If Safari is not working on your iPhone after clearing your browsing data, try closing the app completely.

Close & Re-open Safari

If Safari is still not working on iPhone, try closing and re-opening the app . Sometimes apps stop functioning correctly so completely closing it can help resolve things. When you close the app and re-open it, this effectively restarts the app.

If Safari cannot open a page, the above fixes should help resolve any underlying issues. However, if you are still having trouble with Safari not working on iPhone, you may need to seek further assistance from Apple Support . Next, find out how to block or allow pop-ups in Safari .

• How do I get the Safari icon back on my iPhone?  Safari is one of the few Apple apps that cannot be removed from your iPhone. However, if it has somehow vanished from your phone, there are a few different ways to get Safari back on iPhone . Our article covers each method in detail, ensuring you can find the app.
• Why won't Safari open on my iPhone?  If Safari won't open at all, the problem could be your Screen Time settings. If you don't have any Screen Time restrictions, you could be experiencing a software bug, in which case, I would recommend reaching out to Apple Support for help.
• How do I reset Safari on my iPhone? You can close and re-open Safari to reset it. However, if that does not work, you can follow the above steps for clearing your browsing data .

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Rhett Intriago

Rhett Intriago is a Feature Writer at iPhone Life, offering his expertise in all things iPhone, Apple Watch, and AirPods. He enjoys writing on topics related to maintaining privacy in a digital world, as well as iPhone security. He’s been a tech enthusiast all his life, with experiences ranging from jailbreaking his iPhone to building his own gaming PC.

Despite his disdain for the beach, Rhett is based in Florida. In his free time, he enjoys playing the latest games, spoiling his cats, or discovering new places with his wife, Kyla.

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Safari Not Working on Your iPhone? Here’s How to Fix It

Although iPhones and iPads support other apps to reach the Web, Safari remains the most favored and frequently used browser for iOS users. Troubleshooting on Safari can be frustrating, especially if its issues prevent you from searching for a solution online. Here are a few common reasons why Safari may not be working on your iPhone and how to fix the problems.

Turn on Mobile Data for the Safari App

Disable experimental features, change your network settings.

Also read: How to Make Mobile Safari Save Your Passwords on iOS

Test Your Internet Connection

To begin with, ensure that the problem is with Safari and not with your internet connection. For this, open, say, a non-Apple app like Facebook or Chrome, and see whether the website or the feed loads. If it does, then Safari is at fault. Otherwise, your internet connection is at fault. If it’s the former, move on to the next step.

If you’ve been exploring your iPhone’s data-saving features, which let you specify which apps have access to your phone’s mobile data, then there’s a chance that you turned off mobile data for the Safari app. That means Safari will work when you’re connected to Wi-Fi but not to mobile data. (Try running Safari over Wi-Fi to test this.)

If that’s the case, then to turn mobile data back on for Safari, go to “Settings -> Mobile Data,” and then in the “Mobile Data” list, make sure the slider next to Safari is in the green “On” position.

Also read: 20 of the Best Siri Shortcuts for iOS Power Users

You may not know about this, but Safari for the iPhone has a whole load of experimental features that you can disable and enable as you please.

The problem with these, as the name suggests, is that they are indeed experimental and subsequently don’t all work properly. Disabling them one by one can fix Safari if it’s not working and help you discover which exact feature was causing the problem,

On your iPhone, go to “Settings -> Safari -> Advanced -> Experimental Features.”

If you have more than one feature enabled here, disable just one, then check to see if Safari works normally again. If it doesn’t, re-enable that feature (if you want it) and disable the next one. Keep repeating this procedure until Safari starts working again.

Also read: Everything You Need to Know About Using “Shared with You” in iOS 15

Try resetting your Wi-Fi connection and reconnecting to the network.

• Go to “Settings -> Wi-Fi” and turn it off, then turn it back on after a few seconds.

• If you’re using mobile data, go to “Settings -> Mobile Data” and turn “Mobile Data” off and back on after a few seconds.

• If neither option works, go to “Settings -> Wi-Fi,” connect to a different Wi-Fi network, and try loading the web page again.

If the problem persists, try restoring your network settings to their original configuration.

• Go to “Settings -> General -> Transfer or Reset iPhone -> Reset” and choose “Reset Network Settings.”

Also read: How to Fix Contact Names Not Showing, Appearing as Numbers in iOS

Common Problems With Safari And How To Solve Them

By following the fixes we’ve mentioned above, you should be able to revive Safari and make it work normally again. However, there are some specific issues that commonly come up with Safari. Here’s how to solve them.

Problem: Safari Crashed and Won’t Open

If you’ve ever panicked after Safari closed unexpectedly and couldn’t get the app to start, you probably encountered a bug that affects Safari’s search engine suggestions. This issue can cause the app to crash, freeze, or fail to start altogether. Although the bug usually plagues devices running iOS 10, it can affect just about any iPhone or iPad.

How to Fix It: Disable Search Engine Suggestions

Go to “Settings” and choose “Safari” in your list of apps. Here, find “Search Engine Suggestions” and turn it off.

This feature offers suggestions for what you can search for as you type into Safari’s search bar. Disabling it gets rid of the problem for many users.

Problem: Safari Is Gray (and Won’t Open)

Sometimes when you update your iPhone’s iOS to a newer version, you may encounter a bug that turns some apps gray and prevent them from opening.This bug causes Safari to stop working and turns its icon gray when you switch to another app while Safari is running in the background.

How to Fix It: Update Your Software

To solve this problem, update your iPhone to the latest version of iOS. Apple includes important bug fixes in each software update, so it’s important to keep your iPhone or iPad up to date. iOS 11.1 fixed this bug for most users, so be sure to update to 11.1 or greater if you’re running an older version of iOS.

Go to “Settings -> General,” choose “Software Update,” and install the latest update.

Also read: How to Update to iOS 17 Smoothly

Problem: Safari Is Slow

As powerful as your iPhone can be, it can get bogged down with all the extraneous information that it processes. If you notice that Safari takes longer to load pages or graphics, it may be time to do some housekeeping. Try clearing your browser history, website data, and cache to make Safari run more smoothly.

How to Fix It: Clear Your Data

To delete your cookies, cache, and browsing history, go to “Settings -> Safari,” choose “Clear History and Data,” and confirm that you want to go ahead. Safari will remember your AutoFill information if you choose this option.

To keep your browsing history but clear your cache and cookies, first go to “Settings -> Safari -> Advanced.”

There, choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

To remove only a portion of your browsing history, cache, and cookies, start by opening Safari and tapping the Bookmark icon. Here, open your history and tap “Clear.” Now Safari will give you the option to clear your history, cookies, and browsing data from the past hour, the past day, the past 48 hours, or from your entire history. Pick the relevant option.

Problem: Safari Still Isn’t Working

Although it sounds cliche, turning your phone off and back on again can be the solution to any number of Safari-related issues.

How to Fix It: Restart Safari or Reboot Your Phone

If none of the previous fixes help solve your problem, try restarting the app or rebooting your phone.

• Swipe up from the bottom of the screen and press on the screen when your finger is near the center to open the multitasking view, and then swipe up on Safari to close it. This will reset Safari.
• To shut down your phone, press and hold the sleep/wake button until a slider appears. Slide to the right to power off your phone. For iPhone X and above, press and hold the side button and one of the volume buttons until the slider appears. Then slide it to the right to power off your phone.

Also read: How to Block Websites on Chrome, Firefox, Edge, Safari, Android, and iOS

Frequently Asked Questions

How to fix "safari can't find server" on iphone.

The most probable and common reason behind the “Safari can’t find server” error is not with Safari but with your internet connection. Here are a few ways to fix it.

• Reset your wireless router.
• Turn mobile data off and turn it back on again.
• Clear Safari cache and data.
• Restart your iPhone.

How to reset Safari on iPhone?

To reset Safari on your iPhone, open the Settings app and scroll to the Safari settings. There, tap on “Clear History and Website Data” and the bottom of the page and follow up along with the pop-up on your screen to confirm the action. Once it’s complete, all your data and cookies will be wiped clean, and Safari will be as good as new.

Can you reinstall Safari on your iPhone?

Yes, just like any other app, you can uninstall Safari from your iPhone by holding down the Safari icon on the home screen and tapping “Remove app.” Then, visit the App Store, search for Safari, and reinstall it from there. Can’t find the Safari app to delete it? Here’s how to delete hidden apps .

Image credit: Flickr

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Ojash has been writing about tech back since Symbian-based Nokia was the closest thing to a smartphone. He spends most of his time writing, researching, or ranting about Bitcoin. Ojash also contributes to other popular sites like MakeUseOf, SlashGear, and MacBookJournal.

10 Ways to Fix Safari Not Working on an iPhone

Follow these simple troubleshooting steps to fix Safari if it isn’t working properly on your iPhone.

Safari is the native browser for iPhones, iPads, and MacBooks. It comes pre-installed on almost every Apple device, and it's designed to be fast and efficient for them. However, there are times when Safari doesn't work.

When this happens, it usually means there's a setting or software issue. There are even cases where you might not be able to access the internet at all on your iPhone or iPad. Luckily, there are a variety of things you can try to get Safari working again.

1. Restart Your Device

You hear it all the time—turn your device off and on again. While this may sound too simple to work, restarting your iPhone or iPad has been known to clear your usable memory, which can speed up Safari.

If Safari is frozen or just a blank white screen, restarting your iPhone or iPad can also fix these problems. Before you try anything else, just make sure you cover the basics.

If you're new to Safari or Apple devices, you might want to check out our beginner's guide to Safari for iPhone and iPad users .

2. Turn Off Safari Suggestions

Turning off Safari Suggestions is one of the simplest and most common fixes for Safari not loading or crashing on an Apple device. While we aren't sure why this works, many users have reported that turning this off fixes the problem.

To turn off suggestions, head to Settings > Safari > Safari Suggestions and turn this off. You can also turn off Search Engine Suggestions while you're there too, as some users reported this also fixes the issue.

Some users have also said that blocking Safari popups on your iPhone can improve the memory usage of Safari. So, you may also want to give this a try.

If this fixes your issue, then you're all set. If not, try the following steps.

3. Turn On Cellular Data for Safari

If you're frequently connected to Wi-Fi, you may have cellular data off for Safari to save internet data. While helpful, if your Wi-Fi isn't functioning right, connecting to cellular data could fix your issue.

To do this, head to Settings > Cellular > Safari and turn this on. If it was off, this was most likely the cause of your issue. Alternatively, you can turn off Wi-Fi if you're connected and just connect with cellular data. If you can connect this way, that means there's a network issue with your Wi-Fi network.

4. Edit Your Screen Time Settings

If you've ever changed your Screen Time settings or blocked certain websites through Screen Time, try turning these settings off. To block websites, you need to enable Content Restrictions which can inadvertently block websites you still want to use. If you can't load a link from an email or text message, this could also be a sign that content restrictions are on.

To fix this issue, head to Settings > Screen Time > Content & Privacy Restrictions and turn this option off. If it was on, then this was most likely your issue. If it was off already, proceed to the next fix.

5. Clear All Safari's Data

If you frequently use Safari, you might have a lot of data stored within the app, making it fail to load correctly. This is especially true if you're using an iPhone or iPad with a lower storage capacity. If you get low storage notifications, this fix could resolve your issue.

To clear Safari's data, head to Settings > Safari > Clear History and Website Data . This will erase all extra data in the Safari app. Some users report this works, but you'll need to do it often if you can't eliminate storage space elsewhere on your iPhone.

6. Update iOS to the Latest Version

Some users have reported that updating iOS resolves issues with Safari. Whether Safari isn't loading, is crashing, or just isn't connecting to websites, try updating iOS on your iPhone .

Apple does a great job of fixing widespread issues with iOS updates. So, if there is an issue that Apple is aware of, it could get fixed by a subsequent update.

7. Reset Your Network Settings

If you've had issues with your network before, like not getting service or pages timing out, resetting your Network Settings could help.

To reset the Network Settings on your iPhone or iPad, head to Settings > General > Transfer or Reset iPhone (iPad) > Reset > Reset Network Settings . This will reset only your Network Settings and won't erase any other data on your iPhone.

After you finish this, try opening Safari to see if it's working again. If not, proceed to the next fix.

8. Reset to Factory Default Settings

If all else fails, you can try resetting your iPhone to the default settings. This will erase all the data on your iPhone, and you'll have to set it up from scratch. However, this is also a very effective way to resolve all kinds of software problems. To do this, head to Settings > General > Transfer or Reset iPhone (iPad) > Erase All Content and Settings .

After resetting to the default settings, test out the Safari app before you install your usual apps. If Safari is working then but stops working when a certain app is installed, that means the app installed is interfering with Safari.

If Safari isn't working when you have a fresh install, make sure you didn't restore a backup of your iPhone or iPad . If you restored a backup, there could be something interfering with Safari that transferred over. If you reset your device without a backup and Safari still doesn't work, you can try one of the two last troubleshooting steps.

9. Turn On JavaScript

JavaScript is on by default on most iOS devices. However, if you're having issues with Safari, it's likely that JavaScript is off. Sometimes, one might turn JavsScript off as some websites might not support it.

If you've turned JavaScript off or want to check if it's off and turn it back on, head to Settings > Safari > Advanced on your iOS or iPadOS device.

10. Use an Alternative Browser

If the above fixes didn't work, then unfortunately, there might be an iOS bug with Safari, and you'll need to wait for the next update and hope it's patched. Until then, you can try using an alternative browser to access the internet on your device. There are many great browsers available in the App Store that can cater to your needs.

Be sure to check back for iOS updates and see if Apple has addressed the bug. You can also start a new discussion in the Apple Discussions Community to see if anyone else is experiencing the same issue.

Safari Not Working on Your iPhone or iPad? It's Most Likely a Software Issue

Cracked screens and broken buttons are easy to diagnose as we can instantly see what's wrong. But when Safari or other apps on your iPhone stop working, that usually means a software issue is at play.

You can usually fix these issues by updating iOS, changing your settings, or resetting your device. However, if the issue still isn't fixed after trying everything above, you might need to post in the Apple forum about your issue for more help.

We explain and teach technology, solve tech problems and help you make gadget buying decisions.

Top 12 Ways to Fix Safari Not Working on iPhone and iPad

Supreeth is passionate about technology and dedicates himself to helping people figure it out. An engineer by education, his understanding of the inner workings of each device is what ensures he provides top-quality assistance, tips, and recommendations. When away from the desk, you will find him traveling, playing FIFA, or hunting for a good movie.

Apple’s ingenious web browser, Safari, was developed in 2003 and received many praises. However, Google responded with Chrome and many migrated to it as Safari had bugs . Although it has improved a lot over years, sometimes the web browser stops working. If you’re facing this issue, here’re twelve fixes for Safari not working on iPhone and iPad.

Following are some of the most common methods that have worked to troubleshoot Safari. We recommend you try every method, except the Reset iPhone option which should be used as a last resort. We have provided detailed steps for each method, but let us start with the basics.

Why Is Safari Not Working On iPhone and iPad

Safari might not work for a lot of reasons, but the most common issue is the app not being able to connect to the internet. This is probably because you are not connected to a good internet connection, or there are a few misconfigurations on your iPhone settings that are preventing Safari from doing so.

Fortunately, there are a few effective methods to fix the issue. As you start reading the next section of this article, you will find a detailed procedure to fix Safari on your device.

How to Fix Safari Not Working on iPhone and iPad

Below are twelve easy methods to fix Safari. Most of these will resolve the issue within a few steps only, and therefore will not consume a lot of time.

We also came across a lot of users across forums suggesting toggling a few features off/on to fix the issue. So, let us take a look at all of these methods in detail. We can start by simply trying to restart the device

1. Restart iPhone or iPad

Simply trying to restart your device will fix most issues, and it can probably fix Safari not working as well. Here’s how you can restart your iPhone or iPad.

Step 1:  First, shut down your device.

• On iPhone X and above : Press and hold the volume down and the side button.
• On iPhone SE 2nd or 3rd gen, 7, and 8 series : Press and hold the side button.
• On iPhone SE 1st gen, 5s, 5c, or 5 : Hold the power button at the top.
• On iPad : Hold the power button at the top.

Step 2:  Now, drag the power slider to turn off the device.

Step 3:  Next, turn on your device by pressing and holding the power button on your iPhone.

If it’s a software issue, restarting the device should fix your Safari not working issue. If it doesn’t, try tweaking a few settings shown in the next few fixes and see if they help.

2. Turn off Safari Suggestions

We’re not entirely sure how this fixes the issue, but a lot of users reported that doing this restored the functionality of their browser. Here’s how you can turn off Safari Search Suggestions on iPhone or iPad.

Step 1: Open the Settings app and open Safari

Step 2: Toggle off ‘Search Engine Suggestions’.

That is how you can disable Search Engine Suggestions. If the issue persists, you need to check if Safari is limited by any Screen Time settings.

3. Edit Your Screen Time Settings

To provide digital well-being controls to the user, Apple has an option to set a limit to the duration of any app being used. If you’ve enabled Screen Time for Safari , it cannot be used once you exhaust the set limit. Here’s how you can remove the limit to ensure Safari works as usual on iPhone.

Step 1: Open the Settings app and select Screen Time.

Step 2: You need to select App Limits.

Step 3: Safari will show up in this list if there is a limit for it. Tap on it, and select Delete Limit.

This ensures that you do not have any limits set on using Safari. You now need to check if there is a network limit set on Safari.

4. Check Cellular Settings for Safari

If you have turned off cellular data access for Safari, and are trying to use Safari on mobile data, it won’t work. Therefore, you need to remove the restrictions. Here’s how you can do it.

Step 1: Open the Settings app and select Cellular.

Step 2: Scroll down to find Safari. Turn on the toggle to give Safari access to cellular connectivity.

If the issue persists, perhaps it is time you now try and clear all browsing data from Safari.

5. Clear Safari History and Data

If you have been using Safari for a long time, it will accumulate a lot of website data. This can slow down Safari and affect the web browsing performance. Hence, it is a good practice to clear browsing history and cache from Safari every fortnight. Here’s how you can do it.

Step 1: Open the Settings app and select Safari.

Step 2: Tap on ‘Clear History and Website Data’ and select ‘Clear History and Data’ to confirm. This will delete your browsing history, stored cache, cookies, and saved passwords.

6. Check Network Connectivity

As mentioned earlier, a major reason why Safari does not work on iPhone and iPad is due to a lack of connectivity. Here’s how you can ensure that you are connected to a good network on your device.

Step 1: Open the Settings app and select Wi-Fi.

Step 2: Now, check if the Wi-Fi network you are connected to has full strength, and does not show errors like ‘Not Connected to Internet’ or ‘Weak Security’.

If you are operating on mobile data, the connection needs to either be on 4G or 5G running on strong signal strength.

Step 2: Ensure the toggle is on for Cellular Data. Also, ensure that the network is connected to 4G/5G and has a good signal strength.

Step 3: If you can’t connect to a 4G or 5G network despite having a plan for the same, tap on ‘Cellular Data Options’.

Step 4: Now, tap on ‘Voice & Data’. Select 4G or 5G as your default network.

7. Turn Off Hide IP Address From Trackers

The ‘Hide IP Address From Trackers’ option ensures that your IP address is not provided to any browser trackers. To know more, you can read our article on trackers on Safari . However, this causes a few issues that might cause Safari to not work on iPhone and iPad.

Here’s how you can disable this feature.

Step 2: Tap on ‘Hide IP Address’.

Step 3: Select Off, if not already.

Another feature on Safari that might cause a few errors are extensions. Here’s you you can disable them to fix Safari not working on iPhone and iPad.

8. Check Safari Extensions

While Safari extensions on iPhone help expand functionality, not all extensions are stable and some might cause issues with your web browsing experience. Here’s how you can turn off an extension.

Note : The extension we are using to show you the steps is just an example. By no means we are stating that this extension is causing issues.

Step 2: Now, tap on Extensions.

Step 3: Now, select the extension, and toggle it off.

This is how you can turn off extensions to ensure they are not the means of any problem. However, sometimes disabled JavaScript can also affect Safari. Let’s understand this in detail in the next section.

9. Enable JavaScript

JavaScript is a crucial element in websites that enables interactive content. If you disable it, you won’t see any images, videos, or other media content on a website. Thus, it can prevent Safari from responding on iPhone. Here’s how you can turn JavaScript on.

Step 2: Scroll down and tap on Advanced.

Step 3: Ensure to turn on the toggle for JavaScript.

That is how you enable JavaScript and ensure all kinds of websites work fine on Safari. If this does not work too, you need to check if your device is connected to a VPN network and if this prevents Safari to operate normally.

10. Disable VPN

VPN is a private network that hides your IP address while browsing the web. However, if you don’t connect to a VPN using a reliable service, you will face low speeds while browsing on Safari. Therefore, you can turn off the VPN connection.

Step 1: Open the Settings app and select General.

Step 2: Tap on ‘VPN & Device Management’ and ensure that the VPN status remains ‘Not Connected’.

If none of the above methods work, you can try some generic methods that help resolve most issues on iPhone and iPad, you can check if there is any software update for your iPhone.

11. Update Your iPhone and iPad

Apple ensures to fix issues faced by a lot of users through a software update. Therefore, it is best to remain on the latest version of iOS. Here’s how you can do the same.

Step 2: Tap on Software Update and select Download and Install. This will download and install the latest iOS update for your iPhone and iPad.

If this does not work either, you can probably try and reset your iPhone or iPad as a last resort.

12. Reset All Settings

Resetting your iPhone has a good probability of fixing any issue, and it goes the same for Safari not working as well. Here’s how you can Reset your iPhone.

Step 2: Tap on Transfer or Reset.

Step 3: Select Reset.

Step 4: Now, you can select Reset Network Settings to restore all original settings related to the network, i.e Wi-Fi settings, cellular Settings, saved passwords, etc.

If that does not work, you can select Reset All Settings. However, this will restore all your iPhone settings to default. This will not erase any of your data.

Step 5: If this does not work too, you can try to completely erase your iPhone and start afresh. You can tap on the ‘Erase All Content and Settings’ option on the reset page.

Now, follow the on-screen instructions to erase and reset your iPhone. However, since it wipes your phone, we suggest you take a full backup of your iPhone and iPad .

This, as mentioned earlier, should only be tried as a last resort as you’ll have to set up your iPhone or iPad as a new device.

Get Safari Working Again With these methods

That is all you need to know about trying to fix Safari not working on iPhone or iPad. We hope you found these methods helpful. Realistically speaking, it will most probably be an issue with your network connectivity, or from the website’s end. We hope your Safari is up and running soon.

Was this helpful?

Last updated on 28 March, 2023

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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Safari not working 

Experiencing difficulties with Safari on your Mac? Don’t fret – this comprehensive guide is here to help. Whether you’re facing issues with loading web pages, signing in, or dealing with unexpected browser behavior, these troubleshooting tips may be just what you need.

First, we’ll address some common issues that can plague Safari users on a Mac. Then, we’ll explore solutions that can help you overcome these challenges. And finally, we’ll delve into some additional settings and tools that might be worth checking out. Let’s dive in!

Why is Mac Safari not working?

There could be numerous reasons why your Mac’s Safari isn’t working, including a one-time bug, a missing update, a problematic extension, and more.

Some common issues you might encounter with Safari on your Mac include:

• Empty web pages, partial content display, or other unforeseen behavior.
• Inability to sign in to a particular site, despite entering valid login details.
• Sites requesting cookie removal or reset.
• Safari lagging, freezing, or suddenly shutting down.

Safari not working fix

If you are looking for a fix for your Safari not working as it should (or at all), we recommend trying the following troubleshooting methods that should help you resolve the problem:

Hit the refresh button

In Safari, head to the menu bar, click the View option and then select Reload Page .

Alternatively, you can use the Command-R keyboard combination to reload a web page. If Safari remains unyielding, close the app and attempt again. Should it persistently refuse to close, you can press together the Option , Command , and Esc keys to force it to quit.

If Safari reopens any unwanted sites, close it and then hold down the Shift key while reopening the browser. This manages which tabs and windows will automatically reopen in Safari.

Stay current with software updates and reboot

Upgrading macOS can also include Safari updates. If your Mac fails to restart on its own after updating, click on Apple menu > Restart. This ensures all vital background updates take effect.

Examine Safari extensions

Deactivate any Safari extensions by navigating to Safari > Settings (or Preferences) > Extensions and unchecking each one. If a troublesome extension is identified, verify it’s current. More details on Safari extensions can be accessed online.

Test out a private window

To stop websites from utilizing stored data (such as cookies and caches) that might be causing disruptions, view the site in a private window. Choose File > New Private Window or press Shift-Command-N. If successful, follow these instructions to eliminate the website’s data:

• Navigate to Safari > Settings (or Preferences) > Privacy.

• Click Remove, followed by Done.
• Re-access the website in a non-private browser window.

Adjust Safari settings

Some pages may be incompatible with specific settings in your browser. To check your Safari settings, open the browser’s menu from the menu bar, then go to Settings (or Preferences ), select the Websites tab, and then open Privacy (or Security ). Modify privacy, security, and website settings as required to determine a functional combination.

Review iCloud Private Relay

For iCloud+ users employing the Private Relay feature, attempt reloading the page without it. Choose View > Reload and Show IP Address in Safari’s menu bar. This option is visible only when Private Relay is enabled. Additional information on iCloud Private Relay can be found online.

Check any VPN services or third-party security software you might be using

VPNs or other security software interacting with network connections could influence your browsing capabilities. Investigate potential network complications related to VPNs and similar software.

Assess network configurations

Altered proxy or DNS settings can impact access to online content. Determine if the issue persists across different browsers or devices on the same network, or reset your network settings by establishing a new network location on your Mac.

iPhone Safari not working

Are you tired of Safari, the native browser on your iPhone, iPad, or MacBook, not working as expected? Don’t worry, you’re not alone. Many Apple users face issues with Safari from time to time, but luckily, there are various solutions to get it back up and running.

Safari comes pre-installed on almost every Apple device, providing a fast and efficient browsing experience. However, occasionally, Safari may not work correctly, leaving you unable to access the internet. To help you get Safari back on track, we’ve compiled a list of possible fixes.

If you are having problems with your iPhone’s Safari not working, then here are the possible troubleshooting methods that you can try in order to take care of the issue:

Clear Safari cache

Clearing all of Safari’s data can also be helpful, particularly if you have a lower storage capacity on your iPhone or iPad. To clear Safari’s data, navigate to Settings > Safari > Clear History and Website Data. This will erase all extra data in the Safari app.

Update Safari

Keeping your iOS up-to-date can resolve issues with Safari. Apple is known for fixing widespread issues with their updates, so check for any available iOS updates on your iPhone or iPad.

A simple restart

First and foremost, try the classic solution: restart your device. Although it may sound like a cop-out solution, restarting your device can indeed help because this will clear its usable memory, speeding up Safari, and hopefully resolving any problems. If Safari is frozen or displaying a blank white screen, restarting your device might fix the issue.

Disable Safari Suggestions

Next, consider turning off Safari Suggestions. This relatively simple fix is often effective in resolving issues with Safari not loading or crashing. To disable suggestions, navigate to Settings > Safari > Safari Suggestions and toggle it off. While you’re at it, you can also turn off Search Engine Suggestions, as some users have reported this to be helpful.

Check your connection to the web

If you’re primarily connected to Wi-Fi, you may have disabled cellular data for Safari to save data usage. If your Wi-Fi isn’t functioning correctly, enabling cellular data could fix your issue. To do this, go to Settings > Cellular > Safari and toggle it on. Alternatively, try turning off Wi-Fi and connect using cellular data only. If this works, it indicates a network issue with your Wi-Fi.

Check your Screen Time and Content Restrictions settings

Have you ever altered your Screen Time settings or blocked certain websites? If so, try turning these settings off. Content Restrictions can inadvertently block websites you still want to use. To resolve this issue, go to Settings , then tap on Screen Time , open Content & Privacy Restrictions and then toggle it off if it’s currently enabled.

Reset the Network Settings

If you’ve encountered network-related issues before, resetting your Network Settings could help. To reset the Network Settings on your iPhone or iPad, go to Settings > General > Transfer or Reset iPhone (iPad) > Reset > Reset Network Settings. This will only reset your Network Settings and won’t erase other data on your device.

Enable JavaScript

Ensure that JavaScript is enabled on your device, as it’s crucial for displaying interactive content on websites. To check if JavaScript is on and enable it if necessary, head to Settings > Safari > Advanced on your iOS or iPadOS device.

Perform a Factory Reset

When all else fails, consider resetting your iPhone to factory default settings. This will erase all data on your iPhone, and you’ll need to set it up from scratch. However, it’s a highly effective method for resolving various software issues. To reset your device, go to Settings > General > Transfer or Reset iPhone (iPad) > Erase All Content and Settings.

If you’ve tried everything and Safari still isn’t working, consider using an alternative browser while waiting for the next iOS update, which might contain a fix. Plenty of great browsers are available in the App Store that can cater to your needs. In the meantime, you can also start a new discussion in the Apple Discussions Community to see if others are facing similar issues.

iPad Safari not working

If the Safari browser on your iPad is not working properly, then we recommend trying out the solutions we’ve provided for when Safari is having problems on an iPhone. Since both devices use a very similar operating system, what works on iPhone should also work on an iPad.

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Top 8 Ways to Fix Safari Not Loading Websites and Pages on Mac

Thanks to the groundbreaking Apple M1 chip , the popularity of the Mac lineup is rising to new heights. On macOS, most users stick with what comes out of the box and that includes the Safari browser. While it gets the job done with a nice look and a good set of extension lists, sometimes, you run into websites not loading issues on the Safari browser. Mac not loading websites and pages mostly happens on Safari browser, sometimes due to Webkit. Before you go ahead and download Google Chrome or Microsoft Edge for macOS, do check out the troubleshooting guide below to fix the issue. 

Fix Safari on Mac Not Loading Websites Issue

There are many factors behind the strange behavior. We will go through some of the basic steps and jump to extreme actions only if it doesn’t solve the issue. 

1. Check Internet Connection

This one is obvious. You should check if the Mac is properly connected to the internet. A sketchy internet connection might interfere with the website loading performance. It’s especially true when you try to load heavy web pages with lots of images and videos in Safari. 

Go to the macOS menu bar and click on the Wi-Fi icon. Make sure that it’s connected to the 5G network and not the 2.4G. I usually face this issue on my MacBook Air. Every now and then, my MacBook Air decides to connect to the 2.4G band and not the 5G band. The practice results in extremely long webpage loading times. 

2. Reset Router

Sometimes, the real culprit can be the router that you are using for the Wi-Fi connection. In such cases, you won’t be able to connect to the internet on any device, let alone loading websites on the Mac. 

In such cases, you need to reset the router or upgrade the firmware to the latest version available. Try connecting to the internet and browse the web comfortably.

3. Disable Extensions

Extensions play a major role in any browser’s ecosystem. The Safari browser is no exception here. Apple tightly controls the whole experience and only allows legitimate extensions from the App Store. 

However, some extensions might go out of date or become incompatible with the new macOS version resulting in Safari not loading websites on Mac. 

It can be hard to determine which extension is causing Safari to not load pages. In such cases, you need to disable all extensions and try your luck with the web browser again. Follow the steps below. 

1. Open the Safari browser. 

2. Click on the Safari option in the Menu bar. 

3. Go to Preferences . 

4. Move to the Extensions menu. 

5. On the right side, you will find all the installed extensions. 

6. Select an extension one by one and use the Uninstall button from the right side to remove them. 

4. Uninstall AdBlocker

No, I’m not talking about the Adblocker extension in a browser . Many users opt for a system-wide adblocker such as AdLock to remove any kind of ads from the OS. 

These programs might affect the webpage performance on the device. If you are using such software then you need to uninstall the program.

Open the Finder menu on Mac. Go to the Applications option. Identify the culprit app and move it to the Trash . 

5. Disable VPN

VPN apps allow you to establish a secure and private network connection . Some websites might not be accessible from the selected VPN location. You need to disable VPN and try the website loading again. 

Most VPN apps for Mac offer a shortcut through the menu bar. Click on the VPN icon in the menu bar and turn off the service. 

6. Clear Cache

A bad cache can ruin the day. It’s always advisable to clear cache and cookies from the browser at a regular interval. We are going to apply the same trick here to fix the website not loading issue on the Mac. Go through the steps below. 

3. Go to the Clear History menu. 

4. The following menu will offer to delete all the browsing history along with cookies and related website data. 

7. Update macOS

Safari not loading pages issue might be due to the recent macOS bug. Thankfully, Apple is quick to fix such annoyances. Go to the System Preferences > Software Update and install the latest macOS build. 

8. Switch to a Chromium Browser

Chromium is a universally accepted rendering engine. Some websites are specifically designed keeping Chromium in mind. The Safari browser uses a Webkit rendering engine to load web pages. You can switch to the Safari rival such as Google Chrome or Microsoft Edge and try accessing the website again. 

Wrap Up: Safari in Mac Not Loading Websites

Go through the troubleshooting tips above and one of them should easily fix the website not loading on Mac issue. For me, the cache and VPN tricks work all the time to fix the website loading issues on Safari.

Parth previously worked at EOTO.tech covering tech news. He is currently freelancing at TechWiser, Android Police, and GuidingTech writing about apps comparisons, tutorials, software tips and tricks, and diving deep into iOS, Android, macOS, and Windows platforms.

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How to Fix Safari Not Working on Mac

When you are browsing the web, either for work or for play, it can be very frustrating when Safari starts running slow or quits working altogether. So what causes Safari to malfunction? And how can you fix it?

We use our web browsers every day, so it can be pretty alarming when they don’t work right. Safari, just like every other browser, has its fair share of problems. Fortunately, there are a few solutions you can try to get back on track.

Let’s get started!

Table of Contents

Key Takeaways

Solution 1: verify your network, solution 2: turn off vpn (virtual private network), solution 3: close unused tabs, solution 4: force quit safari, solution 5: clear website data and cache, solution 6: disable safari extensions, solution 7: clear safari history, solution 8: view safari processes in activity monitor, solution 9: restart mac, solution 10: update safari by updating macos, solution 11: use safe mode, solution 12: scan your mac for malware, final thoughts.

• Safari could malfunction due to a poor internet connection or a VPN, so verify that your network hardware is working properly and that your VPN is not causing any problems.
• You might need to force quit Safari , especially if it is frozen or if you have too many tabs open at once.
• Clearing website data and disabling unused extensions will go a long way in getting Safari back up and running.
• You should keep Safari updated to take advantage of any security fixes and patches.
• Booting up into Safe Mode is a good option if some of the simpler fixes do not work.
• If malware gets onto your computer, this could cause issues with Safari. Clearing out suspicious programs and running a malware scan on your Mac is a great solution to get things working again.

What to Do When Safari Is Not Working?

Safari might not be working for a number of reasons. The issue could be anything from a faulty internet connection to malware on your computer. Let’s start with some of the easier fixes first and rule out any possible causes.

The first reason that Safari may not be responding is that you may not have the proper internet connection. Verify if you are able to see any other websites or applications that require internet, if you cannot, then check your internet hardware to ensure everything is running correctly and the internet provider’s website for information on any potential outages in your area. 

If you use a VPN, try turning it off to see if Safari begins to work again. VPNs are known to slow down internet connection due to the additional steps it takes in order for data to be transferred from your network to the internet provider and back. 

There are also instances when VPNs can become “blocked” and no longer allow data to flow through, causing you to lose your internet connection. If you have no internet, Safari will not work. Unfortunately, all VPNs are configured differently on how to turn them off, so I suggest looking into your specific VPN on how to disconnect it.

Another item that could be slowing down your internet or the processing power for Safari is if you have a large number of tabs open. Having many tabs open, all loading different content and transferring different data, can become overwhelming for your Mac. 

Close all unused tabs (preferably all but the one you are currently trying to load) and see if this improves Safari.

If Safari is still unresponsive, it may need to be reset by force quitting . By quitting immediately, we stop all processes in their tracks. 

This means you may lose any unsaved data. There are several ways to Force Quit an application on Mac, let’s look at the three easiest ways.

Option 1 to Force Quit – Using the Dock

Right-click (click with two fingers) on the Safari icon. Click Quit in the menu that comes up.

Option 2 to Force Quit – Using the Apple Menu

With Safari Open, click the Safari Menu along the top, and select Quit Safari .

Option 3 to Force Quit – Using the Keyboard Shortcut

Press the three keys: Command + Option + Escape . The following will appear:

Click Safari and Force Quit . Click Force Quit again to confirm.

Another option that could be helpful for you to get Safari working again is to clear the Website Data and Cache that Safari is holding. 

Not only can deleting this information help to speed up Safari by removing tracking from different websites and clearing unnecessary data from Cache, but it is also a good practice to follow for your own security and privacy as well. 

To clear website data and cache in Safari, first, go to the Safari menu located at the top of your screen and click Settings .

Under the Privacy tab at the top, click Manage Website Data .

You can either remove data per website by choosing a website and clicking Remove or remove all website data by clicking Remove All . I suggest removing all. 

Note : This will clear all Cache data, Cookies, and local storage information. 

Click Remove Now to confirm.

While Safari Extensions are a great option, they also increase the load on your Mac. This means that you may experience the computer slowing down or even Safari not responding properly.

To disable Safari Extensions, enter the Safari menu at the top of your screen and click Settings .

In the Extensions tab at the top, you will see the extensions that are turned on indicated by a blue checkmark on the left. 

To turn that particular extension off, click the blue check mark so a gray box appears in its place (or light blue for the selected extension).

The last step to removing unnecessary data from Safari is to clear your history. This will remove the previous pages that you have visited on Safari. 

Open the History tab and click Clear history .

Change the drop-down menu to your desired time frame (for best results, I suggest choosing all history), and click Clear History to confirm.

Another option to see what could potentially be wrong with your Safari is to view the processes in Activity Monitor. 

This way, we can see what pieces of Safari are taking up a higher amount of processing power. We can also quit or restart these processes to see if allowing them to stop can help Safari begin to work as expected again. 

To View the CPU Activity of Safari, open Activity Monitor .

Under the CPU tab at the top, we can search Safari, and all the Safari-related processes will pop up. Using the X at the top of the screen, we can stop any processes that seem to be taking up a large amount of the CPU load. 

Note : My Safari application is working as expected, so my CPU usage percentages are very low. If there are any of yours that appear to be much higher than others or if they relate to items that are not responding, try to quit them using the X. 

If none of the above options work, you could try to restart your Mac. This will stop all the processes that are running, not just Safari related. If the problem was not truly Safari, this would be a good way to figure this out. 

In the Apple Menu, click Restart .

It is also possible that Safari needs an update to work properly. Apple releases their Safari updates with their macOS. This means, we will need to update the operating system for your Mac to see if it improves the performance of Safari. 

To check if you have a macOS update, go to the Apple Menu and click System Settings .

In the System Settings , navigate to General on the left and choose Software Update .

This screen will tell you if there are any updates available for your Mac at this time. Follow the prompts to update if needed. 

Note : I suggest keeping on automatic updates. While automatic updates are not always able to be installed on their own, they will remind you when they are unable to be installed. This is the easiest way to be on top of your software updates. Be sure to periodically check back to ensure you didn’t miss any!

At this point, there is a possibility that the problem could be more than just Safari. To rule this out, you can boot your Mac in Safe Mode in order to determine where the issue lies. Safe Mode helps to identify if the problem is in the software or the startup procedure.

To Open Safe Mode in Apple Silicon Macs

• Go to the Apple Menu and click Shut Down . Ensure your Mac is entirely shut down.
• Press and hold the power button until the Loading Startup Options screen appears.
• Choose a volume, if asked.
• Press and hold the Shift key and click continue in Safe Mode.

To Open Safe Mode on Intel Macs

• Turn on or restart the Mac, press and hold the Shift key immediately.
• Log in to your Mac. You may be asked to log in twice.

Note: for both Apple Silicon and Intel Macs, you will see Safe Boot in the menu bar to confirm that you are in Safe Mode.

If you are experiencing issues with the overall performance of your Mac – Safari included – I would suggest looking for possible malware on your machine. To start, use Activity Monitor as discussed above, looking out for suspicious activity that you don’t recognize.

Another way to identify Malware is by looking at your Applications. There may be applications that you do not recall installing. There may also be applications that look similar to your legitimate applications, but are slightly different and contain malware. 

Additionally, check your login items. 

To Access your Login Items, Go to Apple Menu and System Settings .

Look for General on the Left sidebar . Then select Login Items on the Right.

Look at the items that are under the Open at Login section. Anything here that you do not recognize could potentially be malware. 

Note : Parallels Toolbox is not Malware. I recognize this as an application as something that I installed and use personally, so I do not have a reason to be concerned.  

If you don’t want to go through all of these steps manually, you can always use a third-party application to clean up your Mac and remove malware. CleanMyMac X is one such app that I’ve had a good experience with in the past.

While not entirely free, it will go a long way in removing malware on your Mac, and ultimately making your system perform better. If malware or system junk is causing Safari to malfunction, running a scan using CleanMyMac X is a great solution.

After downloading and installing the app, launch it and look for Malware Removal from the options in the left sidebar. Then, hit Scan, and CleanMyMac X will handle the rest.

This article walked you through 12 different ways to identify why your Safari is not working on Mac and how to fix it. We also included other tips and tricks to ensure that you keep your Mac safe from potential Malware. 

Did this article help you solve your problem with Safari? What method did you use? Let us know in the comments!

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How to Fix It When Safari Is Not Working on an iPad

Restarts, updates, and checking your network are common fixes

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Fixing Safari issues on iPad can take seconds to fix due to an unknown minor issue, or it can take a lot longer. Here's how to fix it when Safari won't work on an iPad.

Causes of Safari Not Working On iPad 

There are many reasons why Safari may not be working on iPad. Try these troubleshooting tips to figure out what's happened.

• Your iPad is out of date. If your iPad is not up to date, you may find yourself running into trouble loading standard apps including Safari.
• You're offline. If your iPad doesn't have a data connection, Safari won't be able to load any websites, making it look as if Safari is the issue.
• Your iPad has a major problem. If your iPad won't load any apps including Safari, the problem may be deeper than just the one app.

How to Fix Safari Not Working On iPad 

If your iPad won't open Safari or it won't load correctly, it severely limits your ability to browse the internet. Here's how to fix Safari not working on iPad. 

Restart your iPad . Many common issues are solved by restarting or rebooting the device in question. Restart your iPad to hopefully fix Safari.

Check your data connection . If your iPad is a Wi-Fi model, check you're connected to a Wi-Fi network with internet access. If your iPad has a cellular connection, check it has a signal and is working correctly. Tap Settings > Cellular and check the toggle next to Safari is On.

Check Airplane mode . Check if Airplane mode is enabled on your iPad. If it is, you won't be able to browse online.

Check content restrictions . If you have parental controls set up on your iPad, these may stop you from browsing using Safari. Check the settings to confirm this isn't the issue.

Clear your browsing history . If Safari opens but is unresponsive, clear your browsing history to see if that makes it work more effectively. 

Disable Safari suggestions. Safari suggestions can sometimes cause Safari to crash. Try disabling them by tapping Settings > Safari > then toggle off the Safari Suggestions switch.

Update your iPad . If you haven't updated your iPad in a while, you may need the latest version of iPadOS to correct any issues. It's simple to do but set aside a while for the update process to complete.

Reset your iPad . Resetting your iPad to factory settings removes all your personal information but can sometimes solve an underlying issue previous steps haven't solved.

Contact Apple . If none of the above fixes work, you may have a hardware issue with your iPad. If you have remaining warranty or AppleCare+ , the appointment and fix may be free.

The first thing you should check is that you're entering the correct URL. If you're typing it manually, try finding a link. If you're following a link, try typing it by hand. The website may also be down, and you should try again later.

The best way is to delete your Safari data. Go to Settings > Safari > Clear History and Website Data .

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Safari User Guide

• Change your homepage
• Import bookmarks, history, and passwords
• Make Safari your default web browser
• Go to websites
• Find what you’re looking for
• Bookmark webpages that you want to revisit
• See your favorite websites
• Use tabs for webpages
• Pin frequently visited websites
• Play web videos
• Mute audio in tabs
• Pay with Apple Pay
• Autofill credit card info
• Autofill contact info
• Keep a Reading List
• Hide ads when reading articles
• Translate a webpage
• Download items from the web
• Share or post webpages
• Add passes to Wallet
• Save part or all of a webpage
• Print or create a PDF of a webpage
• Customize a start page
• Customize the Safari window
• Customize settings per website
• Zoom in on webpages
• Get extensions
• Manage cookies and website data
• Block pop-ups
• Clear your browsing history
• Browse privately
• Autofill user name and password info
• Prevent cross-site tracking
• View a Privacy Report
• Change Safari preferences
• Keyboard and other shortcuts
• Troubleshooting

If you can’t open a Safari window on Mac

If you can’t open Safari or a new Safari window, try these suggestions.

Check your startup disk using Disk Utility.

If the other suggestions don’t help, try reinstalling macOS .

SafariDriver click on a button not working with safari 13.0.1

I am using Selenium 3.141 with SafariDriver included with Safari 13.0.1 (14608.2.11.1.11).

I have problems with interacting with elements, in this case clinking on a button.

1) Create a new SafariDriver

2) Navigate to a page with a button element

3) Find the button element

4) Click on the button element

RESULT: The click is not performed on the button element but any element below the button element.

This is not working from the recent update to safari 13.0.1.

• Safari Developer Tools

I also am running into this bug.

As a workaround, I am now using driver.executeScript to simulate the click in javascript.

Although this works, it is obviously not the ideal solution.

I am also experiencing this issue using same steps as above. I've upgraded to 13.0.2; however, it did not resolve issue.

I run into the same issue today so I was wondering whether you have found a solid solution yet appart from @rhpijnacker's solution to fix it. It also seems to be broken for .getText( ).

Hey team, I run into the same situation some days ago. And some folks too. I find this https://github.com/webdriverio/webdriverio/issues/4787 where it takes to https://bugs.webkit.org/show_bug.cgi?id=202589 but no action are taken. Please, where can I track the issue that will fix this?, thanks!!

I am amazed to report that the issue has been fixed in "less than 2 years" in Big Sur release.

I upgraded Mac OS to Big Sur and safari to version 15, click is still not working for me. I am executing javascript for click() action.

i am using Big Sur, OS version 14.1 and the click with send keys / click(), jse all these 3 doesnt work . did anyone find a solution to this ?

I also experience the same issue on macOS Monterey 12.2.1, Safari 15.3. Selenium clicks are not performing any actions. Only JS clicks are working.

I also tried running it on Mac Ventura 13.4 with Safari 16.5 and selenium-webdriver 4.8.2 , but the click action doesn't work. This issue still persists.

Is there any updates on this? I am also facing this issue for my Macbook Air M2 (Mac Ventura 13.4) with Safari 16.5.

Same here with:

• Sonoma 14.3.1
• Safari 17.3.1
• Selenium 4.18.0

Trying to check/uncheck any of the checkboxes in this public test page ( https://the-internet.herokuapp.com/checkboxes ), made exactly for this kind of dummy selenium tests, doesn't work. It works on all browsers but Safari .

The only things working in Safari is clicking with js, which is a horrible workaround: