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Me and my wife visited Bali a couple of weeks ago and went to one of their presentations in their office near Seminyak. It was well presented by the salesperson Jay and his manager Ritchie. We were a bit sceptical at first about signing up on the day but the benefits that the membership offers were very appealing to us. We also knew the membership is much more expensive if you sign up in the UK. We decided to purchase and as a bonus received a few nights in their Karma Kandara resort whilst we were there which was a lovely 5 star experience. Since we have returned to London, my wife has already booked us a Caribbean cruise for pretty much half price and we have trips booked to stay at their resorts in Tuscany and Scilly Isles. Booking was straightforward and easy so can't really fault it so far. Happy campers.

Date of experience : April 04, 2024

A cheap holiday?

Was offered a very cheap holiday at Hoi An. $149 AUD for 7 nights, pay $49 deposit and pay the other $100 when you book your dates within 3 months, for any time in the next 12 months. Trying to book for February 2025, I'm told I can only do that from June-July 2024. This is outside the 3 month window but when I enquire if the deal would still be valid I'm told that I have to book in 3 months. So Karma is not honouring the deal it offered and I want my deposit back. Judging by the experiences detailed here I am not going to hold my breath. Updated following response: Nice try - you agree with the 12 month limit on the voucher but ignore the 3 month booking window and the point i have made. Please tell me what you think i will find in the terms and conditions that changes this situation?

Date of experience : April 08, 2024

Reply from Karma Group

Hi Martin, Thank you for contacting us regarding your recent holiday offer in Hoi An. We regret any confusion caused during the booking process and as specified by you the voucher must be used within 12 months. We would request you to go through the terms and conditions once again and please send us your contact information at [email protected] in case there are any further queries. We attempt to offer clear and accurate information about our promotions. Thank you for your patience and understanding. Best Regards, The Karma Group Team

Beware: Holiday in Vietnam

Holiday in Vietnam, and like others were approached and given vouchers to open and lo and behold we are winners. 1hrs of our time yadayada. The sale went on and on. We asked to see terms and conditions and told them we are concerned when an organisation says that they only have their full package for those that sign up on the spot and to wait for the full presentation to finish, and to visit the resort. We said we don't make decisions on investments on the spot. Backed out and he kept saying that it's marketing and they have 80,000 people signed up etc. Well all that is saying is your marketing is successful as it's so aggressive. They "love bomb" you. Of course dropped back off well away from where we were picked from the street, in 33C heat to try and get back to our hotel before checkout at 12. Beware. Don't ever make decisions on the spot and these people appear to prey on those that do, at least to us.

Date of experience : April 02, 2024

Hi Dave, Thank you for your review. Our distinctive sales approach entails inviting clients to experience our properties firsthand, enabling them to fully grasp our offerings. We appreciate your patience with this process. Nevertheless, we take all allegations seriously and will promptly investigate them. We appreciate you informing us, please contact us at [email protected] so we can address your concerns with urgency and sincerity. Best Regards, The Karma Group Team

Bad sales practices - avoid

Like other reviewers, we were approached while on holiday with the promise of a "prize" of free accommodation in return for taking part in "an hour presentation". We knew of people who had actually got a decent stay out of this type of thing even if they don't buy, so we thought it was worth a listen. The presentation turned into over 2 hours of them carefully avoiding the cost. When they finally revealed the cost we said no - but the promised voucher has never arrived. Any attempts to raise it with their call centre simply generates a one-line response asking for irrelevant information - we're not even sure we're talking to a human. If approached by these people while on holiday - avoid!

Date of experience : March 12, 2024

Hi Derek, We are appreciative of your time spent writing a review. Undoubtedly, our sales approach is among the most distinctive in the industry since we invite potential customers to visit our property and let them see firsthand what we have to offer. We do appreciate the time you spent learning about Karma Group Memberships and can assure you that any prizes won are legitimate. We will look into these issues right away! To ensure that your problems are addressed promptly, please get in touch with us directly at [email protected]. Kind Regards, The Karma Group Team

Beware, scamming sales pitch.

Going to Bali for major dental work since I can't afford it here in Perth, got some bad news regarding a beloved pet while away, so on our last day tried to distract ourselves with meal at the beach, get asked if we speak english, we assuming they may need assistance with something so beging to engage. hands us winning ticket make a big fuss like it's super rare, we are told we are lucky, 1st win for the day, all we have to do is listen to a presentation for 1 hour, just 45 mins away to their office, dinner and drinks provided, and a taxi ride back ...sounded great. To great...we should have known, so hoped on the scooter and went for a 35min trip. after a whole hour of torture being shown stunning resorts only millionaires could ever consider, we finally see everyone else with winning cards, discussing thousands, so we decide to leave with our gift, the catch is, we can't use the voucher in Bali, and the dinner we won was 65mins away and not on the beach as we had planned to spend our last night Plus we had to walk 1.4Hrs back to where we were originally picked up from. This is absolutely cruel marketing, and why target people holidaying in a 3rd world country? They clearly don't have the thousands for you membership.

Date of experience : March 29, 2024

Hi Steph, We’re sorry to hear about your experience with Karma Group and would like to assure you that any prizes won are legitimate. We would absolutely love to host your holiday and would appreciate if you could please reach out to us at [email protected] so we can try and rectify any concerns that you have. Thank you. Kind regards, Karma Group Team

Don't believe the hype!

The whole thing is a sales stunt. They lure you in with promises of free meals and free holidays you supposedly 'win' . You will never see that holiday .. they just use it to make you sit through their speil. They want you to buy a membership which supposidedly buys you discounted accommodation. I have heard members can't get accommodation because the company uses the rooms to snag more clients with discounted holidays. Just another scam. In response to your response . We have already endured hours of your presentation with the promise of a free holiday which never came. Why on earth would we subject ourselves to that again?

Date of experience : February 24, 2024

Hi Francesca, We're sorry for any disappointment. Our promotions aim to introduce guests to our membership options transparently. We have many different promotions across the island and we would be thrilled to invite you on a preview in future to see for yourself our wonderful product. If you have any information or concerns to share, please contact us at [email protected]. Your feedback is important to us as we continually strive to improve our services Kind regards, The Karma Group Team

We All make Decisions

Hoi An karma . Firstly and foremost we did not sign up for anything. Sam the marketing manager was up front from the start . Stated if it wasn’t for your taste . You can leave anytime. Further Joseph was on the same page . From start to finish . As I said we all need too eat,and make a living Lastly If you joined it . It didn’t join you .. You can say No ! It’s not for me .

Date of experience : March 27, 2024

Hi Steve, Thank you for taking the time to share your experience with us. We are grateful for your comments as they help us to continually improve our services and facilities. If you have any further questions or feedback, please don't hesitate to reach out to us directly. Best Regards, The Karma Group Team

Don't trust karma group

I wish I could have less than one star that gives to karma group. I got voucher for free 1 week stay. When I want to use the voucher they told me that this dates booking full for Vietnam then I told them ok I change destination and told book for another they told me not available for u r dates this happens 5-6 times I change destination n they told me not available u can go for this this dates . We can't go when they say. Then I told them I don't wanna continue u r membership I want refund whatever amount I have paid they told me no this can not happen.

Date of experience : March 18, 2024

Hi Manali, The Karma Group prides itself on creating happy and memorable holiday experiences for our guests. It is, therefore, disappointing to hear of your less than stellar experience, and understand that it can be frustrating not being able to book for dates as requested due to accommodation availability. We are speaking to the Team to understand the concerns that you have highlighted and you will be contacted by the member relations department for assistance. Thank you. Kind Regards, The Karma Group Team

An hour or two of your time could change everything!

This is going to be a long one, so settle in guys. "Timeshare" seems to be a dirty word, but as owners through another company, we were fully aware of what we were in for when the beautiful Sue and Hannah pulled up on their bike with scratch cards. Holiday ownership requires a bit of a gimmick to lure customers in...no one goes looking to spend 10k+ in a day, but if you can sit through an hour or two meeting with the incentive of a free massage or accommodation, you just might see the benefits. Because we were owners, there was no sales pitch, they explained that when our current ownership is paid off, there's the potential to exchange to Karma ownership.....but that's it. We sat and chatted to the larger than life Pete and Martin for our allocated hour, then they sent us off to get our massage at the beautiful Karma Song. This is how our time in Vietnam changed rapidly. We had unfortunately booked a hotel in a very undesirable part of Da Nang, and upon seeing Karma Song, we instantly decided to forfeit our other accommodation and book Karma.....except that we couldn't. So we headed back to the office to try to get someone to help us book, and there we met the gorgeous Sam, the marketing manager. While Sam was unable to book us in at Karma on such short notice, he gave up half an hour of his own time to help us book accom in another beautiful resort, not affiliated with Karma in any way. While we didn't buy into the Karma group this time, I can not tell you the gratitude we have for whatever karma sent us their way....it literally turned our holiday from "meh" to "when can we book our next trip" in a few short hours.

Date of experience : March 20, 2024

Hi Kate, Wow, what lovely feedback, thank you for sharing! We are so pleased to hear that your vacation went from "meh" to "memorable" with the help of Sue, Hannah, Pete, Martin, and Sam. We will ensure that your comments are passed on to each of them! Thank you for taking the time to learn about what Karma Group is all about, even if you weren't ready to join at the time, we are still incredibly grateful for your kind words. Let's toast to happy accidents and the wonders of travel! Sincerely, The Karma Group Team

I've been a Karma member for 6 years…

I've been a Karma member for 6 years and I've had more than my monies worth and stayed at some beautiful boutique hotels all over the world. My fave resort is Karma Minoan in Crete, absolutely stunning. I highly recommend Karma and looking forward to some great holidays this year.

Date of experience : February 22, 2024

Hi Sheila, Thank you for taking the time to share your positive experience as a Karma Group Member for the past six years. We are thrilled to hear that you have enjoyed your membership and have been able to explore beautiful boutique hotels around the world. We are particularly delighted to learn that Karma Minoan in Crete holds a special place in your heart. We strive to provide unique and memorable experiences for our members at all our destinations, and we appreciate your recommendation. We are committed to continuously improving our offerings and exceeding the expectations of our members. We are excited to help you create more amazing holiday experiences this year and in the years to come. Thank you once again for your loyalty and advocacy. The Karma Group Team

Lots of lies to get you to sign up

What the sales people presented to us was not the entire truth! Luckily we realised this before any money changed hands. They tried to push us to make a snap decision then and there without giving us time for the info to sink in and do research (guess this is why, as what you can read about this company online is shocking) if we didnt decide on the spot then the price goes up! Apparently they “have” to do it like this or it would be unfair on all of the people who previously joined this way otherwise! They said we would be given the "best" rooms as members in every hotel - not true all rooms are the same. They told us we could use the membership to get into their hotel in London - not true apparently this one is off limits! They assured us that they were not timeshare, a very quick Google search confirmed this was not true. They said that the Cotswalds hotel was their lowest grade hotel as they had only just bought it and that any other hotel would be far better - not true when talking to others and looking at tripadvisor they all look pretty standard. There were also some hidden fees that they failed to mention. It seems that they need to include such untruths in order for the membership to look desirable. These were just a few things we caught them out on. Whole experience just left a bad taste in our mouths. Very slimy and distasteful. Would encourage everyone to do their research and match up what the salesperson says to the truth before signing on the dotted line.

Date of experience : March 14, 2024

Dear JGRIFF, Thank you for your review. Our distinctive sales approach entails inviting clients to experience our properties firsthand, enabling them to fully grasp our offerings. We appreciate your patience with this process. With three decades of experience and a global presence spanning 11 countries, transparency and ethical practices are intrinsic to our operations. Nevertheless, we take all allegations seriously and will promptly investigate them. Rest assured, we are committed to resolving this matter fairly and swiftly. Please contact us at [email protected] so we can address your concerns with urgency and sincerity. Best Regards, The Karma Group Team

Timeshare by another name.

Don’t be fooled this is just another ‘timeshare’ type sell. Expect loads of cheesy chat, fake interest & condescending quips about the weather & the price of beer back in the UK! The winning vouchers will no doubt give you the free holiday so that they can get a second crack at you for a sales pitch. We were strict about holding them to the 1 hour presentation (we were only in Hoi An for 1 day after all) & we didn’t do the resort visit as to be honest it was 50 minutes in before any pricing & package details were explained. We were visited twice by the ‘Manager’ Jason which didn’t generate any more respect, in fact just wound us up more with his attitude. That said thankfully he dropped us very quickly when it became apparent that the business model did not suit our holidaying habits. We enjoyed a compensatory bottle of a wine overlooking the river for the inconvenience.

Date of experience : February 25, 2024

Hi, Thank you for sharing your recent experience at Karma Group. We are continuously striving to improve the transparency and efficiency of our information sessions, and we will certainly take your feedback into consideration. We assure you that our team is trained to be professional and respectful towards all guests, regardless of their final decision. We are sorry if this was not reflected in your experience with Jason. We are committed to providing a positive and welcoming environment for everyone. We acknowledge that our membership program may not be suitable for all travellers, and we appreciate your directness in declining the offer. We are pleased you enjoyed the complimentary bottle of wine and hope you had a pleasant time in Hoi An. We strive to offer a variety of travel and lifestyle benefits to our members. For those who find our program valuable, it can be a rewarding way to explore different destinations. However, we recognise it may not be the right fit for everyone. Thank you again for your feedback. The Karma Group Team

An honest pitch

We were approached on the street in Hoi An, given quite a lot of chat about free vouchers we could have and then agreed to go and listen to the Karma Group pitch. Everything that was promised has been delivered so far except it took 3 hours not one. The sales rep Chris was polite and attentive as was the finance guy Martin. When we said that we decided not to accept the offer, they accepted our decision without undue pressure. We received a voucher for VND 600,000 for a restaurant in the centre of Hoi An where we had a tasty lunch overlooking the river. Naturally we won the holiday - we have an e voucher and cannot testify to how easy it will be to use within a year. Whilst we decided their offer was not for us, we cannot comment on whether it stacks up.

Hi Swifty, Thank you for taking the time to share your experience with Karma Group. We appreciate your honesty and feedback. We apologise that the initial presentation took longer than expected. We strive to provide a clear and concise overview of our offerings, and we are always working to improve our process to ensure it remains informative and efficient. We are glad to hear that Chris and Martin were both polite and attentive during your visit. Our team is committed to providing a positive and respectful experience for all guests, regardless of their final decision. We understand that our membership program may not be suitable for everyone, and we appreciate your respect in informing us of your decision. We are pleased you enjoyed your complimentary lunch and hope you had a wonderful time in Hoi An. Regarding the holiday voucher, we aim to make the booking process as straightforward as possible. We encourage you to contact us at [email protected] should you have any issues with your booking. We appreciate your understanding and again, thank you for your feedback. The Karma Group Team

We received an email inviting us to…

We received an email inviting us to stay at Karma Song Hoai in Vietnam for $150 (AUD) for 7 nights which we decided to book. The hotel itself is nice, the service is good and breakfast is included. In order to get the deal we were required to attend a 1 hour presentation (sales pitch) for their membership, the presentation was 2 hours, not 1 hour as stated. The breakdown of the costs was $2K (AUD) management fee per year and $38K (AUD) “joining fee” for a 25 year membership. You’re required to pay 10% of the joining fee on the spot or you won’t get the same deal later, the rest of the fee needs to be in the next 12 months. I understand this is how the company makes its money but to pay that amount in a year simply isn’t feasible for most people. We were also told at the end of the presentation all we’d have to do is say yes or no and they’d respect our decision, we’d been very up front that we’re getting married in a few months so there is no way we’re in a financial position to fork out that sort of money, but at the end Jason the manager kept trying to push us to join. Their was also meant to be a promotional included for attending the presentation which we never received.

Hi Chris, Thank you for sharing your experience with us. We regret any inconvenience you encountered during your stay at Karma Song Hoai in Vietnam. Your feedback regarding the presentation and membership offer is valuable to us, and we apologize for any inconvenience in the process. We take your concerns seriously and will address them internally to ensure a better experience for future guests. If you have any further questions or feedback, please don't hesitate to reach out to us directly. Kind regards, The Karma Group Team

SCAMMING - business metod NOT OKAY!

We have been mis-sold and forced into buying the membership a few hours ago after being taken into Taxi in a kidnap style fashion from the street of Kuta where the representative/actor pretended we won a big prize from the scratch card (we later found it was part of scam and every couple there had the same prize). We where in the Office for three ours with 2 small children! Not at any stage we were told that we have been taken to a sales office and going to sales office was not out of our own free will. Long story short, we were then pushed by hard sales tactic and weren't allowed to sleep through our decision so we can decide on our own free will, even after asking numerous times. After forced into buying the membership, when we returned to our villa, we realized that we have got scammed! We got vouchers for a Supermarket 45 min from our hotel, we will not be able to use these..

Date of experience : March 08, 2024

Hi Belinda, We thank you for taking the time to post a review. Undeniably, our system of selling is probably one of the most unique ways of marketing wherein we allow our clients to see and feel what we have to offer by inviting them over to our property. We understand that this method may require additional time, and we value your patience in this regard. However, we take such allegations seriously and will investigate them promptly. Rest assured, we will resolve this matter swiftly and fairly. Please contact us directly at [email protected] so we can address your concerns with urgency and sincerity. Kind Regards, The Karma Group Team

Where is the E voucher

We were given a presentation etc in Hoi Ann which took about 3 hours in total. When we decided it wasnt for us we were given a book of vouchers and told we would be sent an email with an e voucher which we has never been sent. Could you please advise. It was the first week in October 2023 but cant pin point the exact day. I have emailed but had no response. We would like to use the voucher in Scotland

Date of experience : October 08, 2023

Hi Maria, We sincerely apologise for your upsetting experience. Your account of being pressured into purchasing our membership is concerning and does not reflect our usual standards. We take such allegations seriously and will investigate them promptly. We are committed to transparency and ethical practices, and we assure you that we will resolve this matter swiftly and fairly. Please contact us directly on [email protected] so we can address your concerns with urgency and sincerity. Kind regards, The Karma Group Team

Karma group marketing scam

We stayed in Bali , one promoter guy came to us and give us a scratch card , my wife won an IPhone or I watch or 1 week holiday etc. I was thinking it's a scam straight, after the guy make us sure it is free and we are the winners in this month , he took us in a taxi and take to Karma group office , you have fill a form with your details and do a meeting for atleast 1 hour , and after you can have your gift. Its full of poo don't fall for it . Obviously she won 1 week holiday , and it's not free at all you have to pay on side a lot of things. We spent 4 hours until I stand up from the table.... Don't fall for it ! It's a waste of time !

Date of experience : March 17, 2024

Hi Bence, We’re sorry to hear about your grievances in Bali , we have many different promotions across the island and we would be thrilled to invite you on a VIP preview in future to see for yourself our wonderful products. Please contact us at [email protected] so we can address your concerns with urgency and sincerity. Thank you. Kind Regards, The Karma Group Team

We reiterate all of previous comments…

We reiterate all of previous comments re Hoi An. A waste of 2 hours. Hard pressure selling for a badly maintained and uninspiring resort. There are beautiful places to stay in Hoi An for a fraction of their ‘special sign up today deals’ Beware of chatty men on motor bikes!

Date of experience : February 12, 2024

Hi Susan, We're disappointed to hear that your experience wasn't up to your expectations. We pride ourselves on providing well-maintained accommodations and a pressure-free environment for our guests. We're sorry if you felt differently during your stay. We take all feedback seriously and are committed to providing exceptional service. We would be happy to discuss your concerns further and see if there's anything we can do to address them. Please feel free to contact us directly at [email protected] We hope you'll reconsider staying with us again in the future. We're confident that we can offer you a more positive and enjoyable experience. Karma Group Team

Very difficult to book rooms in this…

Very difficult to book rooms in this Karma group of resorts, when ever you request ( not in peak season ) too they decline and offer dates according to their choice. 2 days back I had the same bad experience while booking for Karma Sunshine Village, Bangalore. I am a member since 2011 but used only a couple of times and my points get expired. Pls dont join this group.

Date of experience : February 17, 2024

Hi Sajan, We are sorry to hear that you are experiencing difficulties booking with us, and would like to assure you that this is not a common occurrence among our members. We are unable to find any details matching your name in our system so would appreciate it if you could please contact us directly via email on [email protected] so that we can resolve this for you, Kind Regards Karma Group Team

Worth your time

OK first let me clarify, I didn't end up joining the program but i was fully entertained from start to finish. My sales rep was an Indian gentleman very courteous to my wife and me. Patiently showed me around and more importantly told me things about limitation on the product. The sales manager was Indian too with an American name, he seemed a bit pushy though but after i explained my situation he understood. At the end i left the office with my gifts, and no it was more than the one hour promised but i enjoyed every moment of it.

Date of experience : November 30, 2023

Hi Rauf, First of all, I would like to thank you for taking the time to learn about us and what we have to offer. We understand that memberships are not for everyone and hope that you enjoy your gifts in one of our incredible properties, We hope to see you again in the future, Karma Group Team

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Experience the world in style with Karma Club

Karma Club is an exciting new travel and lifestyle concept that gives its members exclusive access to a worldwide collection of boutique luxury resorts, eateries, spas, events and destination experiences. It’s a unique opportunity to sample Karma Group’s international portfolio with a wealth of incredible benefits.  

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Karma Club gives you privileged access to the world of Karma, with a wealth of curated travel and lifestyle benefits – from complimentary accommodation to discounts at fine dining and spa venues and invitations to exclusive events…

From 20% discount off our Best Available Public Rates on applicable Karma Group properties.*

Room upgrades are available upon request and will be from 20% off Best Available Rates (BAR) of the room type difference.

From 10% discount on Food & Beverage at all Karma Group venues.

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Enjoy early check-in and late check-out. (Subject to availability).

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Award-winning experiences in the world’s most captivating destinations: savour fine Tuscan wine in southern Italy or mix it up with rock and roll royalty in London’s Soho.  Ski powdery slopes in the Bavarian Alps or experience desert glamping in Rajasthan. There are a myriad uniquely tailored experiences to choose from with Karma Club.

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Tailored Travel Trends

The world of travel is continually evolving – and at Karma Group we like to be in the vanguard of the latest travel trends. Here we look at three unique ways to give your holiday a signature twist – with a little help from Karma!

Game-On Getaways!

In our ever more connected world and with athletes performing ever more jaw-dropping feats of skill, endurance and dexterity, sports have never been more popular! Here at Karma Group, we’re big supporters of sports – from rugby to running to cycling. And with the Tour de France kicking off in Italy for the very first time,  the world’s best riders will be racing through the stunning streets of Florence.  Sports tourism is hitting its peak. For Karma Group Members, Italy offers not only stunning landscapes but also the chance to witness sporting history in action, with Borgo di Colleoli as your base in the heart of Tuscany. Meanwhile, with the Olympic Games being hosted in Paris and at venues across France, Karma Chateau de Samary just outside Carcassonne provides the perfect pre- or post-Games retreat, offering period luxury in rural Southern France.

Karma Cool-Cations

Are you a cool-cautioner? By that we mean do you love climates that hover around freezing – or even well below! Think crisp, clean, energising air, soaring snow capped mountains, ski slopes and Scottish glens… well, Karma Group has it all! Explore the windswept heather clad hills and wild lochs of Scotland (Karma Lake of Menteith), the Bavarian Alps with their world class ski resorts (Karma Bavaria) and in India, you can visit the so-called  “Roof of the World” itself – the Himalayan massif, whether Karma Utopia in magical Manali or Karma Martam Retreat in Sikkim.

Biohack Holidays

We’re in the midst of a health revolution as science uncovers the complexities of the human body in ever greater detail – from mapping the human genome to understanding the microbiome to tailoring exercise and nutritional regimes to specific individuals… at Karma Group, we bring you a mix of cutting edge treatments and fitness programmes with leading health and wellness experts that lean into the latest wellness trends. We also honour ancient practices like Ayurveda or Balinese healing traditions… experience it all through our Karma Spa facilities around the world.

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Tracy Lonsdale is the owner of Karma Travel, a full-service boutique travel agency, in association with Altour. She is a seasoned (and saucy) travel vet who learned the craft early under the tutelage of her mother. She loves finding fantastic, tiny places that no one has ever heard of and sharing them with other passionate travelers.

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Victor M. Mukhin was born in 1946 in the town of Orsk, Russia. In 1970 he graduated the Technological Institute in Leningrad. Victor M. Mukhin was directed to work to the scientific-industrial organization "Neorganika" (Elektrostal, Moscow region) where he is working during 47 years, at present as the head of the laboratory of carbon sorbents.     Victor M. Mukhin defended a Ph. D. thesis and a doctoral thesis at the Mendeleev University of Chemical Technology of Russia (in 1979 and 1997 accordingly). Professor of Mendeleev University of Chemical Technology of Russia. Scientific interests: production, investigation and application of active carbons, technological and ecological carbon-adsorptive processes, environmental protection, production of ecologically clean food.   

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