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Used 2019 Dodge Journey Consumer Reviews

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Trending topics in reviews

• handling & steering
• reliability & manufacturing quality
• ride quality
• spaciousness
• acceleration
• driving experience
• cup holders
• infotainment system
• transmission
• fuel efficiency
• maintenance & parts

Tired of All the Negative Press!

When you look at a vehicle in this class you are looking for okay looks, good inside room and access, decent handling and gas mileage, and perhaps throw in the third seat. This Medium Sized SUV has all of that, and my three previous Journeys had been very reliable and needed minimal maintenance until I turned each in, at around 70K miles. I must add that the first iteration had some issues with the brakes wearing out prematurely, and not being quite up to the task of stopping this vehicle. The transmission also failed catastrophically at 50K, but was replaced under warranty by Dodge with no questions asked. Since that initial stab at it, Dodge has done major improvements in enlarging the disc brakes and creating a much more dependable transmission! This car is priced right, looks great in the bright red finish, has AWD and I am leaving most other drivers in the dust when I take off from a start or need to speed up at highway speeds (within reason that is!). I usually drive around 25K miles per year, up to 85 miles MPH and this car is stable even in substantial winds, gets a bit over 21 MPG and I am happy with it. No backup camera in my version, which is a company car, but aside from that inconvenience, it has everything that I need. And the Stereo is really something to hear, great bass. All in all, a very nice package and not one that matches the online reviews that I have seen. Let's get realistic and realize that this car is very popular (at least in car happy SoCal!) and is a great deal!

Dodge Journey SXT FWD 2.4L

The Dodge Journey is truly an exceptional vehicle. My wife has the Dodge Journey Crossroad V6 AWD, and that vehicle is a workhorse. I saw how well the vehicle drove especially with a newborn and a toddler traveling on major highways and roads with no issues regardless of any inclement weather. We drove the car cross country, and to Canada, and didn’t feel tired at all. It was time for me to purchase a new vehicle, and I was always a Subaru guy, but I fell in love with the Journey. It has great handling, no road noise, very comfortable ride. Good visibility, and commanding driving position. Many hiding compartments, and very easy to clean (Turtle wax interior, and Turtle wax ICE on the outside). I give this vehicle a 100% coming from owing two previous Subaru Outback’s. Well done Dodge!

Great mid size SUV & low price

I wanted to downgrade from my Ford Expedition Limited, so I looked at the Chevy traverse, the Ford Explorer & even a Nissan Pathfinder. All of those were great SUV’s but the price wasn’t what I wanted to pay. I rented a Dodge Journey to drive from Boston to SC for my nephews graduation from boot camp. It handled so well, got great gas mileage & had enough room for myself & my 2 children 11 & 8. In June I seen a black Journey Crossroad AWD with black rims & all black interior for sale & had to go look at it. It was exactly what I was looking for. It was sporty enough that it wasn’t just a mid-size SUV that you see everywhere & it stood out unlike all the rest. The price was just what I was looking to spend because downsizing from a Expedition was hard enough & I wanted to be more realistic w/maintenance after the warranty is up. No it does NOT have ALL the bells & whistles like heated/cooling seats, all electric seats, electronic push button trunk, sensor backup camera or a sunroof BUT it has the bells which was perfect for me. Yes I would love to have all the above, I mean who wouldn’t right, but not for $10-$15k more. I have had my Dodge Journey Crossroad AWD for 4 months now & I must say it’s amazing. It suits my family’s needs & I still have plenty of room for my 11yr old sons hockey bag & 2 sticks. I would recommend this SUV to anyone who wants something NEW but half the cost of the other competitors w/the 3rd row if your able to be ok with only having the bells.

Honestly Surprised

My wife and I had to by a new car. Since we have two kids (11&9) we wanted a small SUV. I did research and based on price and availability in our area and went to test out the 19 Ford Escape and 19 Jeep Renagade. They both seemed like fine cars, however, neither felt right. I saw a Black Dodge Journey and actually liked how it looked. But I remember looking at expert reviews online and the Journey was rated at the bottom. I decided to do more research on the Journey and also test drive it. We also test drove a Grand Cherokee for a class comparison. Online, the Journey was compared with midsized SUVs like the Jeep Grand Cherokee and Toyota Highlander so I felt it was only right to drive one and see the difference. When compared to the Grand Cherokee, the Journey was a lower standard SUV. The Cherokee had leather, a sun roof, and a larger touch screen and the Journey did not have leather or a sun roof and only a smaller touch screen. I also noticed that the online reviews of the Journey were for the 2.4L front wheel drive model and I test drove the 3.6L all-wheel drive model. It had the same engine as the Cherokee and drove very comparable, however, the Cherokee was a slightly better feeling ride. Another area the Journey received poor reviews was for compartment space. Since it has a third row, there is little room back there if the third row is used. However, we have no thoughts of using the third row and when laid flat, it has a ton of space. The tech is also behind the Cherokee but it still has more tech than any car I have owned. I do wish it had 1 thing, blue-tooth. When I compared the Journey to the Escape and Renagade, the Journey was much better in my opinion. I’m 37 so I like the look better since the Escape looks like a 20 year old Girls suv and the Renagade looks like a 20 boys suv. The Journey looks like a boring dad suv and that is exactly what I am. Lol. Not going to impress the guys at work but I am not worried about trying to compensate for anything. The price was almost the same as the two smaller suvs. We walked out of the dealer paying $24,000 for the V6 All-Wheel drive model. A few months in and we really like the Journey.

Don't believe the experts!!!!

Our Journey has been a pleasant suprise!!! After reading the expert reviews and then reading the reviews that people who actually own them, the opinions are so different!!! I have no problem with the acceleration, even when fully loaded. There is plenty of room in the first 2 rows for adults. The 3rd row suitable for kids. The ride is awesome!!! The cabin is quiet and the steering makes it feel like a much smaller suv. Absolutely love this suv!!! Forget the experts!!!

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2020 Dodge Journey Maintenance

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Don’t let unexpected car trouble get the best of you. Stay ahead of potential problems and schedule a routine Dodge Journey maintenance appointment today.

2020 Dodge Journey Maintenance Schedule

What is the maintenance schedule for the 2020 Dodge Journey?

Here’s Why 2020 Dodge Journey Scheduled Maintenance Matters

When it comes to your Dodge Journey, how you treat your car makes all the difference in its performance. With the right maintenance  at the right time, you could hit 200,000 miles (or beyond!) in your Journey. Not an expert in what services your car needs and when? No problem. It can be overwhelming, but fortunately, there’s a resource that takes the guesswork out of routine Journey maintenance. Rely on the recommended maintenance schedule that’s been created just for your 2020 Dodge Journey!

This recommended maintenance schedule is written by the auto manufacturer, Dodge themselves. Scheduled maintenance services can vary depending on driving conditions, climate, and other factors; however, recommended maintenance usually includes services like oil changes, tire rotations, brake pad replacement, filter changes, and fluid checks and exchanges. Keeping up with routine service appointments is a great way to keep your Journey running for longer, decrease your risk of dangerous malfunctions on the road, and prevent common 2020 Dodge Journey problems.

Overview of Essential Dodge Journey Maintenance Needs

Bring your 2020 Dodge Journey to Firestone Complete Auto Care for factory-recommended maintenance services and an expert technician will begin by performing a Courtesy Check. A Courtesy Check helps "set the stage" for your service and catch any small problems before they turn into big repairs. Every Courtesy Check will include a visual inspection of your Journey. We’ll check your head and tail lights, fluid levels, filters, tires (and their alignment!), and windshield wiper blades. We’ll also perform a free battery check to determine your battery’s charge level.

Could your 2020 Dodge Journey be ready for a new battery? Batteries generally need to be replaced every three to five years. There’s a chance you’ll need a replacement sooner, but it depends on the climate in your area as well as your driving habits. Extremely hot or cold temperatures can take a toll on your Dodge Journey battery, and so can frequent short drives. Sure, you could wait until your battery is completely dead, but it’s a much wiser decision to replace it before you need to. If you keep driving on a battery that can't hold a charge, you run the risk of being stranded when your battery finally gives out (and no one can predict where that might be!). Your Dodge Journey won’t even be able to start with a weak battery, much less get you where you need to go.

In addition to maintaining a strong battery, investing in regular oil changes can support your engine’s overall performance and keep your 2020 Dodge Journey running newer, longer. See Dodge's recommendations for oil change intervals for your 2020 Journey in the chart at the top of this page. Remember, things like average outside temperature or frequency of trips could increase or decrease this interval for your specific vehicle. Come in and speak with a Firestone Complete Auto Care technician to find out how often to change your oil. We'll also help you understand what type of oil to use for your 2020 Dodge Journey.

Maintaining your Dodge Journey steering and suspension system can not only ensure a smooth ride; it can also help you maintain control of your car in compromised road conditions. Don’t let a misalignment or pulling steering wheel put you in danger. Bring your car to Firestone Complete Auto Care, where our technicians can check your car’s steering components and, if necessary, provide the appropriate Dodge Journey steering and suspension services. This can include things like power steering fluid replacement, wheel alignment adjustments, replacement of struts and wheel bearings, and ball joint lubrication. To keep your car running at its best, it’s essential to have regular maintenance services on your Dodge Journey's steering and suspension system.

Without routine Dodge Journey maintenance, you could be feeling the heat on the road – literally! A malfunctioning A/C system or overheating engine can wreak havoc on your car. Don’t sweat it, though! Our technicians can take care of those issues, too. At Firestone Complete Auto Care, we have what it takes to provide top-notch service for your Dodge Journey engine heating and cooling systems, as well as your air conditioning. Need a new Dodge Journey radiator? We can take care of that. Is your A/C blowing hot air? We'll fix it. Firestone Complete Auto Care is your spot for 2020 Dodge Journey maintenance.

Don’t wait until something goes wrong with your car. Visit your nearest location for proactive maintenance today.

Stay ahead of maintenance for your 2020 Dodge Journey. Get answers to everyday maintenance questions and take better care of your Dodge today.

Take an active role in maintaining your 2020 Dodge Journey. Get answers to common Dodge Journey maintenance questions and learn more about caring for your vehicle.

• What should I do after hitting a pothole in my Dodge Journey? Check your car for pothole damage! If you’ve recently hit a pothole (or even if you don’t remember hitting one… they can be sneaky!) check your tire treads, tire sidewalls, and wheels for damage. Potholes can also knock your car out of alignment, so have your alignment checked if you suspect you’ve driven over a rough patch of road lately.
• When does my Dodge Journey need high mileage oil? Got 75,000+ miles on the odometer? Consider high mileage motor oil. High mileage oil is formulated to address the specific problems encountered by high mileage vehicles, or those with more than 75,000 miles. It can help reduce oil consumption, smoke, and emissions from older Dodge Journey engines.
• Can Dodge dashboard warning lights wait? Because there might be a problem under the hood. Those warning lights are there for a reason! As soon as you notice that one’s illuminated, take your Dodge Journey to Firestone Complete Auto Care so you can address any small problems long before they worsen.

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