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Choice Hotels launches new travel agent commission system

by HOTELS Editors

December 1, 2010 - Categories: Hospitality News,

SILVER SPRING, MARYLAND Choice Hotels International has hired Dell Services as the sole source for processing all travel agent commission payments for Choice-branded properties.

“Utilizing Dell to be the sole source disbursement company for our travel agent commissions allows us to build on the vast industry network and robust technology that Dell currently maintains,” says Sam Walters, assistant treasurer for Choice. “Choice will be able to provide a central help desk to assist with payment inquiries, comprehensive reporting and a shorter payment cycle for many agents.”

The new system will not require any changes or actions by travel agents in order for them to begin taking advantage of the new, more efficient payment process.

Dell’s Travel Agency Commission Settlement product is a global billing and payment processing system based on travel itineraries or travel bookings. The proprietary technology allows for the collection of data from multiple sources, including global distribution systems, computer reservations systems, property management systems and front desk systems. On a monthly basis, Dell processes more than 30 million guest records through the system. Dell also couples global financial and technology capabilities to provide a variety of transaction processing and banking services, most notably billing, foreign currency settlement and remittance collection.

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Choice Hotels International launches new travel agent commission system

Leading lodging franchisor Choice Hotels International , Inc. is pleased to announce Dell Services as the sole source for processing all travel agent commission payments for Choice Hotels brand properties. This decision comes as a result of the company’s ongoing efforts to provide industry travel agents with prompt payments and best-in-class customer service.

"At Choice Hotels, we are committed to building innovative solutions for both our Franchisees and the Travel Agent professionals," said Sam Walters , assistant treasurer for Choice Hotels International. "Utilizing Dell to be the sole source disbursement company for our Travel Agent Commissions allows us to build on the vast industry network and robust technology that Dell currently maintains. Choice will be able to provide a central help desk to assist with payment inquiries, comprehensive reporting, and a shorter payment cycle for many agents."

The new system will not require any changes or actions by travel agents in order for them to begin taking advantage of the new, more efficient payment process. Choice Hotels will continue to work to implement new systems and processes to provide travel agents with the highest levels of customer service and satisfaction.

"We are pleased to work with Choice Hotels International, a world-class hotel chain, to help further strengthen efficiencies in their commission payment process," said Chris Nabors , managing director, Americas, Dell Services. "By utilizing the Dell Services Travel Agency Commission Settlement (TACS) product, Choice Hotels International can benefit from more robust reporting and streamlined operations, while travel agencies can benefit from faster and more accurate commissions."

Delivered by Dell Services , TACS is a global billing and payment processing system based on travel itineraries or travel bookings. Utilizing this proprietary technology allows for the collection of data from multiple sources including, Global Distribution Systems (GDS), Computer Reservations Systems (CRS), Property Management Solutions (PMS), and Front Desk Systems, among others. On a monthly basis, Dell Services processes more than 30 million Passenger Name Records (PNR)/Guest Name Records (GNR) through TACS, and has partnerships with more than 50 hotel companies totaling over 30,000 hotels worldwide. Dell Services couples global financial and technology capabilities to provide a variety of transaction processing and banking services, most notably billing, foreign currency settlement and remittance collection.

Theodore Koumelis

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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Travel Agency Commission Settlement: How to Measure the Effectiveness of Your Commission Payment Process

Travel agency commission settlement is an important steppingstone to building profitable relationships between hotels and travel agencies. Intermediaries, like travel agencies and OTAs, are an important part of a hotel’s distribution plan, and intermediary payments have grown to be the second largest expense of rooms departments . Along with a desirable hotel offering and tiered commissions, a streamlined commission payment process can help earn hotels a spot on an agency’s preferred supplier list.

But how does an agency measure the effectiveness of your travel agency commission settlement process? How do you know what to look for when choosing a third-party payment processor? Ask yourself the following questions to see if your commission processing could benefit from an upgrade.

Does My Hotel Have Fast Travel Agency Commission Settlement?

If you answered no… find a commission payment processor who values your time and productivity. Look for platforms that can automate data transfers and a payment processor that will work with your business to make commission payment fast and effortless.

Does My Hotel Have Accurate Commission Processing?

Without a proper travel agency commission settlement process, payment accuracy can deteriorate quickly. Agencies notice when their commissions are lower than the expected amount they are owed, and they will have a plan to collect . With a streamlined commission processing model, you are given the tools to ensure accuracy, like tools that allow you to confirm bookings and monitor payments. These tools help you provide agencies with their full commission payment amounts while also giving you a more efficient way to validate stays. Agents will have a clear understanding of check-in and out dates and any variance noted by your hotel, and a clear process will give you more control over your commissions.

If you answered no… calculate the hours you spend confirming and managing agency payments and compare those numbers to the time you spend fielding agency inquiries. A new way to manage travel agency commission settlement will not only improve your partnerships through higher performance, but it will lower your agent payment inquiries over time.

Does My Hotel Have an Efficient Process for Payment Inquiries?

If you answered no… find a provider who will help you lower payment inquiries through a mix of streamlined payment processes and inquiry management solutions. A faster and more efficient payment process will naturally lower inquiries, while inquiry management services, which should be built into your service, will help you manage the lowered number of inquiries.

Is My Travel Agency Commission Settlement Process Cost-Effective?

Fixed costs associated with commission processes, such as those costs accrued with an in-house commission processing model, aren’t as cost-effective as transaction-based commission processing. With a fixed-cost payment model, you will always end up paying the same costs to process your commissions whether you are processing a lot or a little. Many commission payment providers work on variable payment models such as transaction based. This can mean, your overall cost for commission processing will lower with decreased volume, which can be advantageous during travel industry down times such as the ongoing COVID-19 pandemic.

If you answered no… consider transferring to a third-party provider who offers alternative payment models that can accommodate your business within your price range. Your time and cost savings can be put to good use by focusing on your guest retention rather than travel agency payment.

Is My Commission Processing Program Catered to My Hotel’s Needs?

Connectivity, communication and automation are all necessary steps to successful travel agency commission settlement. But every hotel is unique in their needs. Whether your hotel needs specific payment rules in place or a designated integration with your property management system, the right third-party provider will be able to work with your hotel to ensure your commission process runs smoothly.

If you answered no… find a provider that can check the boxes for your personalized commission payment process. Flexible solutions will key to your payment success.

How Onyx Can Help

At Onyx, we’ve helped thousands of hotels streamline their commission payment process, and we’ve seen the benefits that hotels get from a streamlined commission payment process. Agencies prefer to do business with hotels that have an efficient travel agency commission settlement process . And Onyx solutions provide the flexibility and connectivity you need to build stronger relationships.

Onyx CenterSource is the leader in travel agency commission settlement because the level of service and automation we provide is unparalleled in the commission processing space. CommPay , our industry leading commission processing tool, provides automation and integration that will streamline your commission process and support you in increasing agency partnerships.

If you’re interested in learning more about how CommPay can support your hotel, contact an Onyx representative today .

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Nizhny Tagil city, Russia

The city of Sverdlovsk oblast .

Nizhny Tagil - Overview

Nizhny Tagil is the second largest city in the Sverdlovsk region of Russia, one of the biggest and oldest mining and metallurgical centers in the country. It is one of the most important industrial and cultural center of the Urals.

The population of Nizhny Tagil is about 340,700 (2022), the area - 297 sq. km.

The phone code - +7 3435, the postal codes - 622000-622051.

Nizhny Tagil city flag

Nizhny tagil city coat of arms.

Nizhny Tagil city map, Russia

Nizhny tagil city latest news and posts from our blog:.

29 January, 2013 / Nizhny Tagil - the city with tanks on the streets .

21 September, 2012 / Steel Works Museum in Nizhny Tagil .

History of Nizhny Tagil

Nizhny Tagil was founded by Tula industrialists Akinfiy Demidov and Nikita Demidov in 1722. The town became the capital of their “iron kingdom”, the largest center of metallurgy in the Russian Empire. October 8, 1722 - the day of putting into operation of Vyisky copper smelter - was the birthday of the mining village of Nizhny Tagil. And three years later, an iron foundry and ironworks were built.

Vysokaya Mountain became a symbol of the wealth of mineral resources of Nizhny Tagil area - iron and copper, gold and platinum, malachite. The iron produced by local factories was well known in England, France, and other Western European countries. In the 19th century, it constantly received awards at international exhibitions.

In the first half of the 19th century, Nizhny Tagil growth was linked first of all with the developing copper, gold, and platinum industry which was one of the leading industries in the Urals at that time.

More Historical Facts…

Industrial orientation of the town defined not only its industrial character, way of life, but also the culture, the development of handicrafts associated with the processing of metal and wood. Made from a thin “soft” iron, brightly painted by very durable “crystal” varnish, Nizhny Tagil trays had great success.

Tagil became the focus of people’s creative thoughts and technical progress. The first in the Russian Empire steam locomotive was made by father and son Cherepanov. By the middle of the 19th century, there were a lot of buildings in the town that later became the monuments of architecture. The population of the town was more than 31 thousand people.

Although Tagil didn’t have the official status of the town, it was in fact a pretty big town with factories, hospitals, schools, its own museum and theater. Nizhny Tagil outnumbered a lot of towns in the Russian Empire; in Permskaya gubernia it was the third largest settlement after Perm and Yekaterinburg.

Nizhny Tagil became a town officially in 1919. The intensive industrial development of the town in the 1930s was predetermined by objectives of building a new coal and metallurgical base in the east of the country. The whole area to the east of the old town turned into one huge construction site. By 1941, along with traditional mining, gold, and metallurgical production the city had developed engineering and chemical industries. During the Second World War, most of the T-34 tanks of the Red Army were produced in Nizhny Tagil.

In the 1940s-1960s, the city’s population rose sharply. During the war years - due to the evacuees, many of whom found a second home here, in the postwar period - due to the large influx of young professionals and workers who arrived on local enterprises and construction sites from all over the Soviet Union.

Today, Nizhny Tagil continues to develop and strengthen the defense and industrial power of Russia. The largest international exhibition of arms is traditionally held here.

Streets of Nizhny Tagil

Nizhny Tagil street view

Author: Dmitry A.Shchukin

Nizhny Tagil city street

Nizhny Tagil view

Nizhny Tagil - Features

The city is located on the eastern slopes of the Ural Mountains, in the valley of the Tagil River, about 20-25 km from the border of Europe and Asia at a height of 200 meters above sea level.

Nizhny Tagil is located in the zone of moderate continental climate characterized by sharp variability of weather conditions, well-defined seasons. The average temperature in January is minus 14.5 degrees Celsius, in July - plus 17.8 degrees Celsius.

There is a myth saying that Nizhny Tagil copper was used in the construction of the Statue of Liberty in New York. According to it, the award-winning sheet copper produced by Upper Vyisky factory was bought by the creator of the monument, the sculptor F. Bartholdi who used it to manufacture the outer shell of the statue.

Nizhny Tagil is the largest industrial and transport center in the Middle Urals. Heavy industry plants are leading in the local economy, light and food industries are developing too. Nizhny Tagil metallurgical plant and Uralvagonzavod are the main plants in the city. Tanks T-90 are produced in the city (“Uralvagonzavod”).

Since 1999, Nizhny Tagil hosts arms exhibitions on the basis of the Nizhny Tagil Institute of Metal Testing. The international exhibition of arms, munitions, and military equipment “Russian Expo Arms” and the international exhibition “Russian Defence Expo” are held alternately in early July. Also, every two years, in early September, the Ural exhibition-fair of railway, special vehicles and road construction machinery “Magistral” is held in the city.

In 2015, for the participants of the events, a hotel of the international hotel network Park Inn by Radisson was opened. It is located on the banks of Nizhny Tagil pond (this is the first hotel of this level in the city).

Attractions of Nizhny Tagil

The main symbol of Nizhny Tagil is Lisya (Fox) Mountain - a small mountain with a watchtower on top, located near Tagil pond. This tower is an architectural monument and objects of cultural heritage of Russia.

Nizhny Tagil Museum of Local History, “Cherepanov’s House”, and the Museum of Crafts (“Demidov’s House”) have a lot of interesting exhibits of the era of industrial development of the Urals.

The Factory-Museum of the History of Mining Equipment located under the open sky has an exhibition highlighting the main steps of metallurgical production. The museum is established in the territory of the metallurgical plant that had been founded in the 18th century and operated until 1987.

The Museum of Fine Arts of Nizhny Tagil has the largest collection of paintings made by Hudoyarov. Also it has a small collection of engravings made by the famous German artist Albrecht Durer and one of the most famous paintings in the world, “The Holy Family” of the great Italian artist Raphael Santi.

In Nizhny Tagil there are a lot of urban sculptures, especially in the city center. The city has four theaters, a circus, a philharmonic hall with jazz, folk, and symphonic orchestras, five movie theaters.

Pictures of Nizhny Tagil

Ferris wheel in Nizhny Tagil

Author: Valentin Chistousov

Tram in Nizhny Tagil

Administration of Nizhny Tagil

The most interesting museums of Nizhny Tagil:

• Nizhny Tagil Museum-Reserve “Metallurgical Ural” (Lenina Avenue, 1),
• The Factory-Museum of the History of Mining Equipment (outdoor museum on Lenina Avenue),
• Local History Museum (Lenina Avenue, 1a),
• Nizhny Tagil Museum of Fine Arts (Uralskaya Street, 4, 4/1, 5, 7),
• Museum of the Crafts and Life of Local People (Tagilskaya Street, 26),
• Museum of Nizhny Tagil Trays (Tagilskaya Street, 24),
• Historical and Technical Museum “Cherepanov’s House” (Verkhnyaya Cherepanova Street, 1),
• Museum of Armored Vehicles (Vostochnoye Highway, 28/5),
• Memorial and Literary Museum of Bondin (Krasnoarmeyskaya Street, 8),
• Museum-Estate “Demidov’s dacha” (Krasnogvardeyskaya Street, 5a).

Theaters and other cultural institutions

• Drama Theater named after D. Mamin-Sibiryak (Lenina Avenue, 33),
• Youth Theater (Il’icha Street, 37),
• Puppet Theater (Lenina Avenue, 14),
• Theater of Young Spectators (Kosmonavtov Avenue, 32),
• Philharmonic (Tsiolkovskogo Street, 2/3a, Lenina Avenue, 25),
• Circus (Pervomayskaya Street, 8a).

Nizhny Tagil city of Russia photos

Sights of nizhny tagil.

Drama Theater in Nizhny Tagil

Factory-Museum in Nizhny Tagil

Cherepanov House-Museum in Nizhny Tagil

Places of interest in Nizhny Tagil

Monument to the first members of Komsomol in Nizhny Tagil

Lenin Monument in Nizhny Tagil

Alexander Nevsky Cathedral in Nizhny Tagil

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