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Welcome to CLIA’s Travel Agent Finder

Locate and connect with a CLIA-credentialed travel agent who has the experience, know-how, and relationships to help you plan your next cruise vacation, saving you time and money. Search by zip code to find a list of travel agents near you. Agents with a CLIA Certification icon below their name have passed a rigorous program of courses designed to elevate their cruise travel expertise. Refer to the key on the right side of the results page to understand CLIA Certification levels.

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CLIA Certifications require core curriculum training, cruise line product training, ship inspections and cruising experience. Attainment of each ascending level of Certification reflects a greater commitment on the part of the Certified Agent to acquire the expertise to better assist you in planning your next cruise.

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Cruise Travel Agent Services

Find a cruise travel agent near you, dedicated cruise travel agents.

At Cruise Planners, our cruise travel agents are dedicated and fully committed to providing their clients with the world-class service they deserve. Cruise Planners is a licensed, bonded, and insured travel agency with local travel agents in all 50 states. We are members of CLIA ( Cruise Line International Association ), NACOA ( National Association Of Cruise Oriented Agencies ), and ASTA ( American Society of Travel Agents ). Take advantage of the partnerships we have throughout the travel industry with top cruise lines.

Not only do our cruise travel agents provide an invaluable travel service, they can also save you money on your next cruise vacation. Your cost for booking a cruise through a Cruise Planners travel agent may include exclusive amenities and upgrades that are not usually available with many online travel booking services.

You can always book a cruise yourself but you'll be spending countless hours researching and comparing cruise lines, prices, amenities, ports of call, food options, shore excursions, and other information that our experienced cruise travel agents can easily provide you. 

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Is it better to book a cruise through a travel agent? We say yes

Going online to book an airline ticket or hotel stay is a familiar and fairly easy transaction. When you book a cruise, however — particularly your first cruise — you might want to reconsider the impulse to handle the transaction yourself through a cruise line website or an online advertiser with cheap prices. This DIY approach might not be the best way to find your dream vacation at sea.

In reality, it's not that simple to book a cruise. You will likely run into a lot of questions to which you have no ready answer.

That's where specialized cruise travel agents come into play. Their expertise can help you avoid mistakes, whether you are a first-timer or a repeat cruiser checking out a brand you have not tried before.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Why you should book through a cruise travel agent

You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

When you book a cruise, you are making a vacation decision that goes way beyond a flight or hotel nights. Which ship you choose determines your dining and evening entertainment choices for the duration of your vacation. Which itinerary you choose impacts which destinations you'll visit and which shoreside activities will be available to you. It can be overwhelming to evaluate the options on your own if you've never cruised before.

In addition, cruise fares can be hard to understand and compare. You might, for instance, see a fare listed online without the port charges, taxes and fees, which you only see after you give your personal details.

Plus, the price of your cruise includes accommodations, meals, entertainment and activities — and in some cases drinks, tips, shore excursions, Wi-Fi and other extras. There's a lot bundled into some fares and not as much with others. A travel agent can help you determine what your cruise fare gets you. The cheapest base cruise fare does not always provide the best value or best overall vacation deal.

Related: 4 scenarios when you should use a travel agent

You aren't just booking general passage on a ship, either, as you will be asked to pick a specific cabin and when you prefer to dine. Making a mistake in these categories can ruin your cruise experience, as there are such thing as "bad" cabins and dining times (think noisy or claustrophobic cabins, dinner at 8 p.m. with cranky children, etc.).

With cruises, you typically don't pay for your whole vacation upfront but rather put down a deposit, with final payment due at a later date. A cruise travel agent can ensure you don't miss any due dates.

Remember, you might be a DIY type when booking airlines and hotels, but booking a cruise is more complex. If you enjoy doing your own research, focus on what to do and see in the ports of call. Read about different ships, cruise lines and itineraries. However, when it comes to booking the cruise, we recommend you still contact a travel agent who specializes in cruises to help you learn a few tips and avoid any rookie mistakes.

Travel agents can get better deals on cruises

If you're concerned that working with an agent will make your cruise more expensive, don't be. Cruise travel agents receive the bulk of their income via commission from the cruise lines. Their service to you is usually free, though some might charge first-time clients a minimal fee. It's worth it.

In addition to sharing their expertise, the agent may have negotiated group space at lower rates with the cruise line, which could save you money on the cruise fare. The agent might also have first access to sale prices because the cruise lines notify their agent partners and loyalty club members first before they announce a sale to the public.

Related: 6 ways to get a deal on a cruise

Some cruise travel agents even throw in booking perks , such as a complimentary bottle of Champagne, awaiting your arrival in your cabin.

How to find a travel agent for a cruise

Cruise lines prefer that you use a travel agent rather than going online and booking directly. They have small in-house reservation teams, and when you have a question while making a booking, good luck in getting an expert on the phone in a timely manner.

Companies such as Royal Caribbean and Carnival Cruise Line provide online directories to help you find an experienced cruise travel agent near you.

You can also find experienced and certified cruise travel agents through CLIA, the Cruise Lines International Association , which is the industry's main marketing group. Asking friends who have cruised to recommend a travel agent is another good idea.

Related: 5 unexpected places that sell cruises

You might get more personalized care from smaller agencies than from the huge online agencies, though websites such as icruise.com, Cruise.com and Cruise411.com also have experienced cruise agents. These larger online travel agencies can be a good option for those who prefer to make decisions and ask questions via chat. Just make sure you get the name and phone number of the representative for any follow-up questions.

Questions to ask a cruise travel agent

In choosing a cruise travel agent, you will want to tap into the person's specific expertise about the cruise line and ship you are considering. Anyone can read a ship deck plan outlining ship spaces (which you can find online), but you are looking for people who really know their stuff.

Look for travel agencies that are cruise-only or a home-based agent who specializes in cruises. If you are using a full-service travel agency, ask for the cruise desk.

Here are some questions to ask a travel agent to determine their expertise:

• How often do you cruise?
• Have you cruised on the line I am considering?
• Have you cruised on the ship that I am considering, or do you have clients who have cruised that ship and provided a review of their vacation?
• Do you have firsthand knowledge about the cruise destination? The itinerary?

You will also want to ask the travel agent if they have a preferred relationship or negotiated agreement with any specific lines that could lead to special perks for you.

Be aware that not all agents work with all cruise lines; some represent only a few preferred suppliers or specialize in higher-end cruises. They get bigger commissions from their preferred lines.

This is not necessarily a bad thing, but be aware if the agent seems to be putting you off the line you were originally considering, as this could be the reason. On the plus side, an agent who is a preferred supplier might have negotiated rates with the cruise line and be able to call in favors, such as that bottle of Champagne or a cabin upgrade .

You should also ask if the travel agency offers 24/7 assistance (usually an 800 number) in case you have last-minute questions or something goes wrong before or during your trip.

The cruise travel agent should have questions for you as well, to better understand your dream vacation desires. If you are calling a cruise agency for the first time, the agent should be interviewing you as much as you are interviewing him or her. The agent should be focused on helping you choose the cruise line , ship and cabin that is right for you. Making the correct choices is very important to your overall cruise experience.

Bottom line

Booking a cruise is a complex enterprise. A cruise travel agent will guide you through choosing your cabin and dining times, deposits and final payment, and options for shore excursions and specialty dining. If you need to cancel the trip, the agent will also help you through the refund process. You'll have a lot less stress before and during your vacation if you book with an experienced agent.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• The ultimate guide to what to pack for a cruise
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• Top ways cruisers waste money
• The ultimate guide to choosing a cruise ship cabin

Best Cruise Travel Agents

Where do you turn for knowledgeable advice about new cruise ships, which cruise lines are sailing where and other burning cruise questions?

From booking your first cruise to understanding onboard perks -- the questions can be overwhelming, especially for anyone that is new to cruise.

A good cruise travel agent will not only help you navigate these tricky questions they will hopefully provide you with some reassurance.

Here's our list of UK-based best cruise travel agents.

Abercrombie & Kent

Book: By phone or in store. There is one shop in Harrods (and also one in Monaco).

About: A&K was founded in 1962 by Geoffrey Kent, who dreamed of being able to offer the most inspirational experiences in the world and his dream is still going strong today. The company creates unique tailor-made holidays and boasts more than 25 years of expedition cruising experience, with voyages led by the company's award-winning expedition team. Aside from its all-inclusive luxury charters, A&K also works with a select group of partners including Silversea and river cruise line Sanctuary Retreats.

Expect: A selection of unique itineraries on exclusively chartered sailings led by award-winning expedition teams, and excursions led by A&K's own local guides.

Bolsover Cruise Club

Book: By phone or at its in-house Cruise Bureau in Barlborough, Derbyshire, or at The Cruise Holiday Shop in Meadowhall Shopping Centre, near Sheffield.

About: Founded in the 1960s by the late grandfather of the company's current directors, Bolsover Cruise Club began specialising in the sector in the '80s. It works with more than 30 operators across ocean, river, luxury and expedition cruising, from APT to Voyages to Antiquity -- and everything in between. While most enquiries are conducted over the phone, it also operates a Cruise Bureau from Monday to Saturday for those who prefer face-to-face contact (and live close to its locations in Barlborough).

Expect: Cruise experts who really know their stuff. Most staff have been at the company for more than 10 years, while an in-house training team keep the entire business up to date with new ships, itineraries and innovations in the sector.

Book: Online or via its call centre.

About: Cruise 118 launched in 2008 with its luxury specialist sister brand SixStarCruises arriving a year later. The Lancashire-based business works with all major cruise lines, while other sister company Rivervoyages.com features a range of river lines from Shearings to Uniworld. Cruise 118 offers options to tailor-make cruise holidays, adding tours, hotels, excursions and flight upgrades to match personal requirements. Last year it was named the top cruise agency in the UK and Ireland by leading travel industry magazine Travel Trade Gazette.

Expect: First-hand knowledge of the sector, with the company's "cruise concierges" personally encouraged to experience a wide range of cruise products themselves to then relay back to customers.

Book: Online, by phone or in its Manchester-based store.

About: Launched in 2000, Cruise 1st bills itself as the largest cruise retailer outside the US. Last year it opened the UK's largest dedicated cruise store in Manchester, open seven days a week, offering virtual 3D tours of ships, resorts and hotels. It works with all the major ocean cruise lines and was awarded the 2018 Cruise Travel Agent of the Year by CLIA UK (Cruise Lines International Association.

Expect: Unique tailor-made cruise holidays featuring exclusive product, thanks to the agency's parent company Dreamlines, a German-based cruise tour operator giant.

Cruise.co.uk

Book: By phone.

About: Cruise.co.uk initially started life in 1984 as an independent travel agency under the name of Victoria Travel, based in Barnt Green, Worcestershire. Still Worcestershire based, it's now grown to be one of Europe's biggest online travel agencies, working with a significant number of ocean and river cruise lines, from Disney Cruise Line to Hurtigruten. It also has an impressive number of river cruise partners, while those wanting a more luxury offering will find a host of options, from Silversea to Seabourn.

Expect: Exclusive rates from cruise lines and tour operators, and your own personal cruise consultant from start to finish.

Cruise Nation

About: Founded in 2009, Cruise Nation grew quickly from small start-up business to award-winning tour operator. The company offers holidays with mainstream, premium and luxury cruise lines across all four corners of the world and prides itself on combining land and cruise itineraries to create exclusive packages, with flights from regional airports and hotel stays included in the price.

Expect: A promise to negotiate deals saving customers around 30 percent against the competition. Look out for its Cruise Nation Smart Packages, which include flights and offer free extras such as hotel stays.

The Cruise Village

Book: By phone or in its Blackpool-based shop.

About: A family business now in its fourth generation, The Cruise Village has been selling cruises for more than 50 years and opened the UK's first high street cruise-dedicated travel agency in 2002. It works with a wide range of cruise lines, both mainstream and luxury -- from MSC Cruises to Fred. Olsen Cruise Lines, while its river cruise specialist sister site RiverCruising.co.uk offers a broad collection of river lines.

Expect: Friendly, approachable consultants, who follow the company's mission statement "where customer care comes first". Look out for a new mobile friendly website launching in summer 2019 as well as The Cruise Village app, promising an entirely new customer experience.

Hays Travel

Book: By phone or in one of its 450 stores nationwide.

About: Founded in 1980 by John Hays, who opened his first branch at the back of his mum’s childrenswear shop in Seaham, Hays Travel is the UK’s largest independent travel agent. It works with more than 40 cruise lines, both ocean and river, from Norwegian Cruise Line to Hebridean Island Cruises, and Uniworld. It also offers a collection of Exclusive Cruises, sometimes escorted by a Hays cruise specialist themselves to help guests fully immerse themselves in destinations.

Expect: Dedicated cruise specialists who really know their product -- they spent a combined 225 days on ships last year alone to ensure first hand experience to pass on to customers.

Iglu Cruise

About: Launched in 2006, Iglu is the UK's largest independent cruise travel agency and works with more than 50 ocean and river cruise lines including specialist lines such as Paul Gauguin, Windstar and Ritz Carlton Yacht Collection. Featuring more than 25,000 cruise holidays on its website, Iglu offers a price match guarantee alongside tailor-made holidays, in addition to top customer service, with review site Feefo awarding it a Gold Trusted Service Award in 2018.

Expect: Exclusive deals and competitive pricing as well as an array of "bucket list" packages such as the Terracotta Warriors, Snow Monkeys and Golden Triangle trips.

Imagine Cruising

About: Founded in 2011, Imagine Cruising works with a mix of luxury, premium and mainstream ocean lines, including P&O Cruises, Cunard and Virgin Voyages. The company bills itself as "cruise and stay experts" and prides itself on a growing schedule of unique events as part of the cruise and stay experience, from private concerts with Katherine Jenkins in Rome to "Back to the 80s" concerts in locations such as Bali, featuring Belinda Carlisle and Midge Ure.

Expect: A range of holidays around the world to suit different tastes and budgets, with a stronger focus on ocean than river (A-Rosa and Nikko River Cruise are the only river lines Imagine works with).

Jetline Cruise

About: Launched in 2001, Jetline offers a variety of ocean cruise lines and two river lines -- AmaWaterways and Uniworld.  It also has a number of key rail partners including Rocky Mountaineer and the Venice Simplon-Orient Express, and claims to lead the way in offering bespoke and exclusively designed cruise and stay holidays. It was also awarded a 2018/19 Feefo Trusted Service Award for Outstanding Customer Service.

Expect: Unique cruise packages across the world offering exclusive experiences at affordable prices.

Book: By phone or in one of its 48 stores nationwide.

About: Kuoni launched its first range of cruise and stay packages in 2014 and has been steadily growing its cruise portfolio since. It sells a number of premium and luxury cruises, from Oceania to Celebrity Cruises, as well as river lines such as APT and Tauck. The company prides itself on only featuring cruise lines that share its own "exceptional service values", and creating cruise and stay packages to tempt customers who might not have considered a cruise before.

Expect: Interesting itineraries blending the best experiences at sea alongside small group tours, designed to entice travellers who want to see destinations "from all angles".

The Luxury Cruise Company

About: Launched in 2007, the company was initially the only website dedicated to luxury ocean, river and expedition cruises. The Luxury Cruise Company still maintains its six-star focus today, working primarily with lines such as Silversea, Crystal and Regent Seven Sea. Its expedition side is also strong, while river cruise line partners include AmaWaterways, APT, Uniworld and Crystal.

Expect: Top advice from a team of experts who, between them, have travelled to all seven continents and have first-hand knowledge of the Antarctic and polar regions.

Mundy Cruising

Book: By phone or in store at its offices in central London.

About: Mundy Cruising launched in 1970 as the world's first cruise only agency, and today specialises in luxury ocean and river cruising, as well as expeditions and soft adventure through sister brand Mundy Adventures. Alongside more familiar names, key partners also include less well-known cruise brands such as Lindblad Expeditions, UnCruise Adventures, Ponant and Windstar.

Expect: Bespoke and tailor made packages, with Mundy Cruising a fully bonded tour operator in its own right. The company describes itself as the perfect choice for "discerning travellers looking for high levels of personal attention throughout the booking process and beyond."

Planet Cruise

About: Founded in 2005, Portsmouth-based Planet Cruise is now owned by Iglu Cruise. It has more than 50 ocean and river cruise partners and was awarded best online travel agent of the year 2018 by CLIA UK). Its wide array of cruise partners means it can cater for a variety of customers -- from those wanting a two- night mini cruise to high-end clients looking for a 180-day round the world voyage.

Expect: Experts who specialise in tailor-making bespoke itineraries with tours and train journeys, as well as excursions, transfers, upgrades and hotel nights, all catered to the individual.

Book: By phone or face-to-face at the company's Colchester office.

About: Established as Reader Offers Ltd in 1995, the company initially sold a range of land-based holidays. Since switching to focus solely on cruise in 2003, ROL has grown to 120 members of staff, boasting a combined cruise experience of 700 years. It works with a wide variety of ocean and river lines, and last year was named as one of the country's top travel agents by Travel Trade Gazette's TTG Top 50. The company prides itself on its wide offering to solo travellers, claiming to offer more low or no supplement packages than its competitors.

Expect: Great customer service, with the team working hard to live up to the company's mission statement: "Experience the difference". Customers also have access to ROL's Cruise Miles loyalty programme, which sees more than 380,000 members benefitting from a range of savings on bookings.

Book : By phone

About : Scott Dunn is a luxury British tour operator that was founded in 1986 by Andrew Dunn – initially as a ski specialist. The company has offices in London, San Diego and Singapore, acquiring Imagine Travel in 2013, Aardvark Safaris in April 2016 and Country Holidays in 2018. Flight Centre Travel Group purchased Scott Dunn for a cool $150 USD in early 2023 as part of the flight company’s expansion into the luxury sector.

As a luxury operator, Scott Dunn works with lines such as Silversea, Belmond and Oberoi to offer five-star cruises to destinations such as Antarctica, the Amazon, the Nile and Mekong.

Expect: A seamless, five-star service. Custom-made trips and 24/7 customer service support before and during a trip.

The Sovereign Cruise Club

Book: By phone or in person, with customers able to make appointments to visit the team in their Berkshire-based office.

About: This luxury specialist, which celebrates its 25th anniversary in 2023, prides itself on being the go-to agency for customers wanting high end cruises. It offers a select number of lines; from river cruise companies such as APT, Avalon and Uniworld to ocean lines including Regent Seven Seas, Crystal Yacht Cruises and the new Ritz-Carlton Yacht Collection. Sovereign is also Seabourn’s largest global agent -- a title it has maintained for the last 11 years.

Expect: Impressive experience in the luxury sector and a guarantee of "expert knowledge and the best fares on all luxury cruises".

Book: Online (cruise line dependent), by phone or in one of its many stores nationwide.

About: Tui UK started selling cruise in 1995 under the name Thomson Cruises. It works with a number of key cruise lines, from Celebrity Cruises to Cunard, but those wanting to book these are encouraged to visit one of Tui UK's stores or call its cruise team. Tui does however allow customers to book its own line, Marella Cruises , online.

Expect: A lot more information about Marella on its website than any other cruise line. But with itineraries taking in more than 200 destinations from the Canary Islands to the Caribbean, and all drinks, tips and service charges included, Marella remains a popular choice for British cruisers.

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