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Accessible Tourism: Concepts and Issues

"Summary Inclusion disability, an ageing population and tourism are increasingly important areas of study due to their implications for both tourism demand and supply. This book therefore sets out to explore and document the current theoretical approaches, foundations and issues in the study of accessible tourism. In drawing together the contributions to this volume the editors have applied broader social constructionist approaches to understanding the accessible tourism phenomena. Accessible tourism, as with any area of academic study is an evolving field of academic research and industry practice. As with other areas of tourism, the field is multidisciplinary, and is influenced by various disciplines including geography, disability studies, economics, public policy, psychology and marketing. Key Features: - First book to address accessible tourism and cover inclusion, disability, ageing population, inclusive design and tourism - Explores and documents the current theoretical approaches, foundations and issues in the study of accessible tourism - Adopts a multidisciplinary approach with influences from geography, disability studies, economics, public policy, psychology, social psychology, organisational management, postmodern cultural studies, marketing, architecture and international development Review: As one would expect from two scholars at the height of their academic abilities, Dimitrios Buhalis and Simon Darcy have delivered a hugely timely and much needed contribution to the under-served area of accessible tourism. Harnessing the best conceptual developments on the topic, Accessible Tourism is a scholarly yet hugely readable collection and readily communicates the various contributors’ passion for and command of their subject. This collection is a must have text for anyone engaged in the theory, practice and policy of accessible tourism and will be essential reading on undergraduate and postgraduate courses across a range of disciplines and fields. I cannot speak highly enough of this endeavour and I’m sure it will take accessible tourism and universal design debates into the mainstream of academic enquiry and industry practice. Professor Nigel Morgan, The Welsh Centre for Tourism Research, University of Wales Institute, Cardiff Author Biographies: Dimitrios Buhalis is an innovative tourism and hospitality researcher, teacher and adviser who conceptualises technology- enabled strategic management and marketing solutions on a global scale. He is Established Chair in Tourism and Deputy Director of the International Centre for Tourism and Hospitality Research (ICTHR) at the School of Services Management, Bournemouth University and Professorial Observer at the Bournemouth University Senate. Simon Darcy is an experienced mixed methods researcher, lecturer and mentor who seeks to bring about strategic organisational change for diversity groups. His expertise in environmental planning, access auditing and operational planning has been used across the events, sport and tourism sectors to effect change for inclusive customer and employee practices. He is an Associate Professor and Research Director in the University of Technology Sydney's Business School where he is a core member of the Cosmopolitan Civil Societies research strength. Readership Level: Postgraduate, Research / Professional, Undergraduate"

Related Papers

Simon Darcy

"Summary This book brings together global expertise in planning, design and management to inform and stimulate providers of travel, transport, accommodation, leisure and tourism services to serve guests with disabilities, seniors and the wider markets that require good accessibility. Selected country reports, detailed case studies and technical guidance from leading experts provide an essential resource for academics and practitioners. Key features - Provides Best Practice in Accessible Tourism from a global pespective - Explores a range of approaches to delivering accessible tourism from the perspectives of policy-making, professional and stakeholder networking, market diversity, destination management and the experience economy; - Contains chapters by leading experts with state-of-the-art guidance for the development of accessible tourism infrastructure, transport and services; - Draws together examples of best practice encompassing policies, projects and partnerships in and between the public, private and NGO sewctors , demonstrating the added value of holistic, evidence-based solutions. Review: In 25 chapters, Best Practice in Accessible Tourism provides a ‘state-of-the-art” assessment of both theory and practice. This book establishes a new field of study and provides the benchmark against which other contributions will be judged. It integrates the work of all the key players and should be read by academics, managers and government policy makers. Noel Scott, University of Queensland, Australia The editors have assembled an excellent compilation of thought provoking, cutting edge international chapters on "Best Practice in Accessible Tourism". The text provides important insights into current practices and policies, but also critically reflects on what more needs to be done. This timely work is a must read for practitioners, policy makers and academics. David J. Telfer, Brock University, Canada Author Biography: Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Technology and Tourism at Bournemouth University. Professor Buhalis is leading eTourism research and he is a Fellow of the International Academy for the Study of Tourism and the President of the International Federation for Information Technologies in Travel and Tourism (IFITT).; Dr Simon Darcy is an Associate Professor in Events, Sport and Tourism at the UTS Business School - University of Technology, Sydney. Simon’s research and teaching expertise is in sport, tourism and diversity management. He currently holds research grants investigating organisational responses to accessible tourism, sports management practices and protected area visitor management systems.; Ivor Ambrose is the Managing Director and co-founder of ENAT, the European Network for Accessible Tourism. He has worked for over 30 years as a researcher, project manager, development and policy advisor in the fields of building design and evaluation, public housing, accessibility and assistive technologies for disabled and elderly people, accessible tourism and information systems. Readership Level: Postgraduate, Research / Professional, Undergraduate "

Professor Dimitrios Buhalis , Simon Darcy

Purpose – Accessible tourism is evolving as a field of academic research and industry practice, set within a dynamic social context. The field is interdisciplinary, multidisciplinary and transdisciplinary. The purpose of this paper is to examine key concepts and global initiatives that will shape accessible tourism futures. Design/methodology/approach – Three of the authors have extensive academic experience in the area and the fourth author is the Managing Director of the pre-eminent European Network for Accessible Tourism. In taking a limited Delphi approach to canvassing key areas likely to shape accessible tourism futures, the following concepts and policy initiatives were examined: motivations, dreams and aspirations of people with disability; demography; UN Convention on the Rights of Persons with Disabilities; destination competitiveness; universal design (UD); and the UN Sustainable Development Goals for 2030. Findings – A discussion of each of the above areas was placed in context to accessible tourism futures and to contextualise the papers that were selected for the special issue. The latter part of the paper outlines the contribution of each empirical paper to the issue discussing the approach, findings and implications. Stakeholder collaboration was identified as the key common theme of the papers and the factor for developing accessible tourism solutions, recognising the value of the market and capitalising on it. A collaborative approach is required to recognise the complementary nature of the different paradigms; to reshape and transform the future of the accessible tourism industry. To assist in the development of accessible tourism futures, UD principles should provide a foundation to enhance the future competitiveness of tourism destinations and organisations. Originality/value – The paper's examination of the concepts and global policy considerations provides a strong academic and practitioner foundation for considering accessible tourism futures. In doing so, accessible tourism futures are shown to be affected by key concepts related to core tourism considerations and major policy initiatives on accessibility and sustainability. Yet, accessible tourism futures also have the potential to create their own momentum and contribute unique learnings on the diversity of tourism markets that will shape tourism concepts and global policy initiatives in their own right.

Simon Darcy , Elina (Eleni) Michopoulou

Ivor Ambrose

Purpose -Accessible tourism is evolving as field of academic research and industry practice, set within a dynamic social context. The field is interdisciplinary, multidisciplinary and transdisciplinary. The paper examines key concepts and global initiatives that will shape accessible tourism futures. Design/Methodology/Approach -three of the authors have extensive academic experience in the area and the fourth author is the Managing Director of the pre-eminent European Network for Accessible Tourism. In taking a limited Delphi approach to canvassing key areas likely to shape accessible tourism futures, the following concepts and policy initiatives were examined: motivations, dreams and aspirations of people with disability; demography; UN Convention on the Rights of Persons with Disabilities; destination competitiveness; universal design; and the UN Sustainable Development Goals for 2030. Findings -a discussion of each of the above areas was placed in context to accessible tourism f...

Eko Nursanty

Journal of Hospitality and Tourism Management

RAFAEL CRUCES PORTALES

Tourism Review

Purpose This paper aims to examine the development of disability and tourism to the conceptualising and defining of accessible tourism. Design/methodology/approach This paper uses a limited review of the literature as its main approach. Findings In reviewing the development of the field from disability and tourism to accessible tourism, it became apparent that there has been a change in focus on the accessibility of the key sectors of tourism (e.g. transport, accommodation and attractions) to incorporating an embodied understanding of tourism in developing accessible destination experiences that provide an equality of offering to that of nondisabled tourists. Originality/value This paper makes a contribution by clearly following the development of the field from papers that only considered tourism and disability to conceptualise and define the accessible tourism field. It then goes on to identify a significant challenge due to an underlying empirical data gap through a lack of natio...

Gold Coast: Sustainable Tourism for Cooperative …

On 12 July 2005, an STCRC Research Workshop was held at the NSW Department of State and Regional Development titled, Setting a Research Agenda for Disability and Tourism. The Australia wide Workshop involved key academic researchers, industry partners, community organisations and government authorities interested in disability and tourism, and was attended by 45 invited participants. While broadly looking at dimensions, approaches and issues surrounding disability and tourism, the Workshop recognised the broad context of accessible tourism initiatives recently commissioned by Tourism Australia, the incorporation of universal design principles in new buildings and the development of Easy Access Markets. The Workshop looked at the state of the field from the perspectives of supply, demand and regulation/coordination research and accessible tourism industry practice. The Workshop invoked a participative action research process where three information sessions were held during the day (state of research, current Australian practice and developing a research agenda) followed by small group breakout sessions where each small group (4 in all) was selected by the Workshop organisers based on having a mix of demand, supply and regulation/coordination stakeholders. Each small group was led by a facilitator with a note taker external to the group on hand to assist in reporting and documenting the small group discussions. The final session sought to bring together the work of the day by, first, generating a list of research activities and second, providing time and space for individuals to prioritise the list through designation of their three main research priorities. The first outcome of the process is this report, which outlines the background to disability and tourism in both the Australian and overseas settings, details the process used for the Workshop, which has led, in turn, to the prioritised research agenda that forms an integral part of this report. It is expected that from this collective effort a more focused approach to research with respect to the issue of accessible tourism in Australia

Journal of Sustainable Tourism

Bruce Cameron

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Chapter 1. Introduction: From Disabled Tourists to Accessible Tourism

From the book accessible tourism.

• S. Darcy and D. Buhalis
• X / Twitter

Supplementary Materials

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Disabilities and Accessible Tourism: Recent Development and Future Directions in Management Studies

• Maria Cristina Cinici 6 ,
• Alba Marino 6 ,
• Luca Pareschi 7 &
• Daniela Baglieri 6  
• First Online: 30 March 2022

332 Accesses

Part of the book series: Tourism on the Verge ((TV))

This chapter uses bibliometrics and topic modeling to explore the accessible tourism research domain structure and builds on this result to adjust its scope and applications in management fields. As far as bibliometrics is concerned, the co-authorship analysis highlights the field’s invisible college by identifying the most impactful scholars in the research area and the degree of their collaboration. The assessment of the occurrence of the keywords used in the sample manuscripts helps to reveal methodologies and research directions in the field. The co-citation analysis reveals the main domain’s intellectual roots in the groupings formed by accumulated co-citation trails in scientific literature. Additionally, topic modeling—a machine learning technique that automatically identifies “topics” in a given corpus—is used to explore the constructs’ key themes and applications. We find evidence of commonalities and polarizing differences among understandings across this research domain, suggesting opportunities and challenges for future research.

Authorship Contribution Statement

Maria Cristina Cinici: Methodology, Software, Writing. Alba Marino: Conceptualization, Writing, Editing. Luca Pareschi: Methodology, Software, Writing. Daniela Baglieri: Supervision.

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Cinici, M.C., Marino, A., Pareschi, L., Baglieri, D. (2022). Disabilities and Accessible Tourism: Recent Development and Future Directions in Management Studies. In: Abbate, T., Cesaroni, F., D'Amico, A. (eds) Tourism and Disability. Tourism on the Verge. Springer, Cham. https://doi.org/10.1007/978-3-030-93612-9_2

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