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BTN Europe's Travel Manager Salary & Job Satisfaction survey 2023

Scroll down to complete the survey!

Business Travel News in North America has for more than 30 years conducted an annual  travel manager salary survey – and now we are bringing it to Europe. This inaugural BTN Europe Travel Manager Salary & Job Satisfaction survey will paint a picture of current sentiment among travel buyers and enable you to benchmark against your peers as you enter salary negotiations.

This survey will provide data on remuneration packages of travel managers across the continent and also broken down by region and country. The more responses we get, the more granular we can get with our analysis and reporting – so travel managers, don't delay, please complete the survey below today. 

All survey responses are completely anonymous and you are not required to enter your name or contact details. All survey results will be reported in aggregate and strictly no individual job titles or salaries will be published.

However, you may choose to leave your name and email address for one of several reasons set out in the survey, including to be entered in a prize draw for the chance to win one of four €/£25 Amazon gift cards as a thanks from BTN Europe for taking part. If you do choose to leave your contact details, please be assured that none of the details you submit nor your individual survey responses will be identified in reporting.

If you have any questions about the survey, please email BTN Europe editor-in-chief Andy Hoskins .

The findings and analysis will be published by BTN Europe in December, and we are pleased to have the support of several European travel management associations in the promotion of the survey and production of the report. Our thanks go to: the Austrian Business Travel Association (ABTA), the Italian Association of Travel and Mobility Managers (AITMM), the French Association of Travel Management (AFTM), the Nordic Business Travel Association (comprising DBTA, FBTA, NBTA & SBTA), the UK's Institute of Travel Management (ITM), the Netherlands Association of Travel Management (NATM), German business travel association VDR and travel management community Travel for Business.

Complete the survey below now – it should take no longer than five minutes! Important: to ensure the validity of the data and reporting, only travel managers should complete this survey.

Business Travel Bounces Back: Spending Forecast to Hit Record

Sean O'Neill , Skift

July 22nd, 2024 at 3:44 PM EDT

Business travel is roaring back, with global spending projected to surpass pre-pandemic levels in dollar volume this year. Face-to-face wins.

Sean O'Neill

Business travel spending worldwide is projected to reach an all-time high of $1.48 trillion by the end of 2024, surpassing pre-pandemic levels for the first time, the Global Business Travel Association (GBTA) said Monday.

GBTA surveyed 4,100 business travelers across 28 countries.

Business travel volumes are not back to 2019 levels, but spending is up, especially for long-haul flights. 61% of travelers and 68% of business travel managers report spending more this year than last in the GBTA survey.

The association projects that global business travel spending will top $2 trillion in 2028. That would represent an annual compound growth rate between 2025 and 2028 of 7%.

Recovery Varies by Sector and Region

  • Tech companies have been slower to return.
  • Insurance, finance, and consultancies travel about as frequently as in 2019.
  • Small- and medium-sized businesses are now broadly above 2019 levels.
  • Regions also vary. Asia Pacific was the fastest-growing region in 2023 (36% growth), followed closely by Western Europe (33%). North America, the Middle East, and Latin America have already reached pre-pandemic spending levels.

Patterns have shifted.

There are some changed priorities.

  • Day trips are less common.
  • Longer trips with multiple meetings are becoming the norm.

Election Year Policy Priorities for Business Travel

  • Sustainability solutions : Pushing for government support to help the industry decarbonize. Working with policymakers, particularly in Brussels, to understand and clarify sustainability standards (like CSRD ) that will be implemented starting in 2025.
  • Passenger facilitation : Addressing issues like visas, border crossings, and technology requirements. For example, GBTA wants government agencies to align on technology requirements, such as concerns about having to make smartphones accessible when landing in certain countries like China.

“The naysayers think that if you just have virtual meetings, that’s all you need,” said Suzanne Neufang, CEO of GBTA. “And guess what? The energy comes from actually meeting the people in person. And that energy translates into bottom-line gains for companies.”

Neufang was installed as CEO of GBTA in February 2021 after a controversy ousted the previous leadership. GBTA membership has grown to close to 9,000 members, with the fastest growth in Asia Pacific.

Airlines Sector Stock Index Performance Year-to-Date

What am I looking at?  The performance of airline sector stocks within the  ST200 . The index includes companies publicly traded across global markets including network carriers, low-cost carriers, and other related companies.

The Skift Travel 200 (ST200)  combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number.  See more airlines sector financial performance . 

Read the full methodology behind the Skift Travel 200.

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Our daily coverage of the global travel industry. Written by editors and analysts from across Skift’s brands.

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Tags: business travel , business travel habits , business travel newsletter , corporate travel , corporate travel management , forecast , Forecasts , gbta

Photo credit: An image of GBTA CEO Suzanne Neufang speaking on the main stage at the Global Business Travel Association conference in 2024 in Atlanta, Georgia. Sean O'Neill / Skift

COMMENTS

  1. Salary Survey & Report

    2019: Average Travel Manager Salary Inches Down. The average travel manager's total 2019 compensation as recorded in BTN's Annual Salary Survey dipped just a bit from the 2018 edition, a finding that... KEEP READING. 2018: Salaries Spring Back. Respondent demographics are again at the center of BTN's Annual Salary Survey results. In the 2017 ...

  2. Travel Management Evolves

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  3. Business Travel News' 2023 Travel Manager Salary & Job Satisfaction Report

    Salaries were on the rise again in 2023 for U.S.-based travel managers—and not just by a small margin. After a nearly 11 percent increase in salary level from 2021 to 2022, total annual compensation as reported by 328 vetted travel management professionals across the U.S. rose by another 10 percent to $141,075 from 2022 to 2023.

  4. BTN Europe's Travel Manager Salary & Job Satisfaction survey 2023

    Scroll down to complete the survey! Business Travel News in North America has for more than 30 years conducted an annual travel manager salary survey - and now we are bringing it to Europe. This inaugural BTN Europe Travel Manager Salary & Job Satisfaction survey will paint a picture of current sentiment among travel buyers and enable you to benchmark against your peers as you enter salary ...

  5. General 3

    BTN's annual look at travel manager responsibilities and remuneration has tracked industry salary and job satisfaction levels for 35 years. Also features travel managers interviews and insights about career successes, challenges and goals. view the 2023 salary survey . Microsite Advertising Opportunities

  6. BTN Europe's Travel Manager Salary & Job Satisfaction survey 2023

    The 2023 Travel Manager Salary & Job Satisfaction Survey; Spotlight Series: Accommodation; People & the Planet - ESG in business travel; Spotlight Series: Ground transport; ... Spotlight Series: Travel management companies; BTN Europe's 2023 Hotlist; Powered Up: The travel tech of today & tomorrow; The Future of Meetings; Smart Money: Cards ...

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  8. Results of European travel manager salary survey revealed

    The BTN Europe Travel Manager Salary survey found the median base salary of European travel managers is €73,870 with UK-based managers earning the most. Discontent was noted due to 35% not receiving a raise in 2023 and 43% feeling underpaid. There is also an 18% gender pay gap, favouring men, and those managing higher travel budgets earn more.

  9. New report reveals gulf in travel manager pay

    The report, based on a survey of 263 travel buyers in the US, Canada and Europe, found that travel managers in the EU (excluding the UK) expect to earn a median salary package of €70,000 this year, representing a 1.9 per cent pay increase from 2022, while travel managers in North America will likely earn a median compensation package of $117,500 (approximately €109,300), marking a 3.5 per ...

  10. General 3

    BTN ranks U.S. airlines on product , value , and relationship-based criteria as rated by BTN's qualified business travel buyer audience. This report deep dives into changing product, services, loyalty and distribution landscape for major U.S. airlines and what it means to business travel managers. View the 2023 Airline Survey & Report

  11. Survey: U.S. Travel Mgrs. Seeing 2024 Budgets Rise

    Nearly three-quarters of U.S. travel managers surveyed in May by professional services firm Deloitte projected their organizations would spend more on business travel in 2024 than they did in 2023, with an average year-over-year spending increase of 15 percent, the company announced Wednesday.  

  12. Travel Manager of the Year

    Business Travel News presents its coveted Travel Manager of the Year award to the North American travel buyer who has exerted the most positive influence on travel management practices. BTN also recognizes best practitioners for elevating individual travel management practices. The two-hour evening reception will be held during the GBTA ...

  13. ITM survey reveals buyers' and supplier concerns

    ITM survey reveals buyer and supplier priorities for 2024. ITM has today released the findings of its 2024 ITM Trending Survey, which for the first time asked both buyers and suppliers for their insight. The survey, which is supported by American Express Global Business Travel, found that buyers' top four priorities for 2024 remain unchanged ...

  14. Travel Manager Salaries Rise as Roles Expand

    BTN's 39th annual Travel Manager Survey attests to the growing need for companies to recognize—and retain—their travel managers. At an overall average of $128,439—including salary, bonuses, and incentives—travel manager compensation is at an all-time high in 2022. Average compensation for the 263 respondents in this year's base rose ...

  15. The BTN Group

    Since 1984, the BTN Group (Business Travel News, Business Travel News Europe, and The Beat) has been the leading global source of business travel and meeting information, news, data, analysis and research serving the $1.4 trillion business travel industry.Our audience of corporate travel managers, procurement/sourcing executives and travel management professionals purchase/manage billions of ...

  16. Business Travel News

    Business Travel News is the leading source of information serving the managed business travel and meetings market.  BTN provides business travel management professionals in multinational, large, midsize and small corporations with news, analysis, and research to help them better evaluate, select and purchase business travel and meetings for their companies.  www.businesstravelnews ...

  17. Home

    The BTN Group (Business Travel News, Business Travel News Europe, Travel Procurement and The Beat) is the leading global source of business travel and meeting information, news, data, analysis and research serving the $1.4 trillion business travel industry.. Our audience of corporate travel managers, procurement/sourcing executives and travel management professionals purchase/manage billions ...

  18. GBTA: Record spending in 2024 but inflation fuels growth

    That's according to the GBTA's 2024 Global Business Travel Outlook published this week, which noted that although this year is likely to see total spending surpass pre-pandemic records for the first time (beating 2019's figure of $1.43 trillion), it would still lag all-time highs on an inflation-adjusted basis and imply that volumes will be below 2019 levels.

  19. BTN's 2022 Corporate Travel Index

    BTN's 2022 Corporate Travel Index reflects the per diem costs of business travel in 200 cities worldwide. Those costs are on the rise—and, strangely, that is good news if corporate travel buyers choose to look at the uplift as a sign of renewed travel industry health since it was eviscerated by two years and multiple waves of the Covid-19 pandemic.

  20. Business Travel's Recovery: Spending to Hit Record

    Business travel spending worldwide is projected to reach an all-time high of $1.48 trillion by the end of 2024, surpassing pre-pandemic levels for the first time, the Global Business Travel ...

  21. Corporate Travel 100

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  24. GBTA Projects Full Corp. Travel Spending Recovery for 2024

    GBTA in its annual Business Travel Index Outlook projects 2024 global business travel spending would reach $1.484 trillion, higher than the $1.43 trillion of 2019 and about 11.1 percent higher than the 2023 total of $1.336 trillion.

  25. FCM Launches Feature to Unify Approvals

    FCM Travel has developed a trip approvals platform that can integrate the process across geographies and booking methods for clients, the travel management company announced. The Approvals feature provides a single interface for managing approvals for clients that might use a variety of booking tools or have different approval needs by region.

  26. Mtgs. Startup Planned Makes Plans for Corp. Travel with $35M Fundraise

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