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Booked a 15 days group tour package to Europe for my family of 4 in a NATAS fair with Chan Brothers. Selected this agency thinking that it is a big name in Singapore and should be reasonablely good, turned out to be a big disappoinment and there were many unhappy incidents during the trip; the following was the most serious one.

When we returned from the cruise an hour later, a few of us found that several of our shoppiong bags had gone missing from the coach! The tour leader said that he was at the coach and did not notice anything. A tour participant, however told us that he spotted the tour leader vomitting at the side of the coach, believed to be after drinking while waiting for the group to return from the cruise and the front door of the coach was opened at that time!

Tons of excuses from Chan Brothers with the classic 'you left the bags on the coach at your own risks', and 'our tour leader has informed you not to leave the bags unattended', etc. Fact is that no such reminder was made and the coach was loaded with bags, all on the seats during the incident. The strange thing that many of us asked was why was an optional evening tour organised at the end of a day of heavy shopping?

After several months of follw up with Chan Brothers, they finally agreed to give a $150 'discount' to each of the participants with lost items; the amount was no where close to the value of the items lost. We indicated to Chan Brothers that this amount was unacceptable as a compensation. Chan Brothers refused to answer any subsequent emails on the matter.

Have any one encountered similar incidents with Chan Brothers and managed to receive a satisfcatory compensattion or resolution? Thanks!

There were many more less severe incidents duirng the 15 day trip, will share more later.

I'm terribly sorry to hear of your troubles. It certainly leaves a horrible impression of your holidays.

Have you contacted your local consumer authorities?

Also, you may wish to post this on your local Singapore forums, as they are local based operators there. You may receive futher feedback by doing so.

This topic has been closed to new posts due to inactivity.

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Chan Brothers Travel Agency

• Best for Asian country tours
• Established Since 1965
• Address 150 South Bridge Road, Fook Hai Building Level 1 and Level 7, Singapore 058727
• Phone +65 6438 8880
• Opening hours Mon to Fri 10:00 - 19:00 Sat 10:00 - 18:00 Sun & PH 12:00 - 18:00
• Website Chan Brothers
• Email [email protected]

If you are looking for a reputable and well-established travel agency in Singapore, Chan Brothers is highly recommended. This travel agency has won people's hearts with high quality and value-for-money tours, including package tours, free & easy tours, cruise tours, and private customized tours.

• One of the most reputable travel agencies in Singapore: Since its inception over 49 years ago, Chan Brothers has proved to be the No.1 travel agency with plenty of prestigious awards like Best Travel Agency awards awarded by Travel Trade Gazette Asia and Travel Agency Of The Year awards awarded by Singapore Tourism Board.
• Offering the largest number of tours: Chan Brothers offers a wide selection of tours to Asian countries such as Japan, South Korea, China, Taiwan, Hong Kong, and long haul tours including Europe and America destinations, as well as unusual locations like Israel, Serbia, Croatia, Slovenia, Georgia, Armenia, and Uzbekistan.
• Over 300 business partners worldwide :  Their extensive network of worldwide associates ensures that customers have the most enjoyable and memorable experiences, no matter the type of tour or destination.

PACKAGE TOUR DESTINATIONS:

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Chan Brothers Travel

More reviews at chan brothers travel.

Special rates this weekend! Till tomorrow.

Chan Brothers Travel Family & Friends Sale 150 South Bridge Road Fook Hai Building Level 1 & 7 Chan Brothers Travel Powerhouse www.ChanBrothers.com/sale

Don't wait!

• added to 1 list

If you like both traveling and food, and are still thinking of where to go on holiday with your family and friends, why not join me for the 7D Western Australia & Margaret River Gourmet Escape Self-drive Convoy departing Nov 18?

Special rates this weekend!

Visit Chan Brothers Travel Family & Friends Sale this Fri-Sun where you can book the packages with special rates! Chan Brothers Travel Family & Friends Sale This Friday – Sunday (17 – 19 October) 150 South Bridge Road Fook Hai Building Level 1 & 7 Chan Brothers Travel Powerhouse www.ChanBrothers.com/sale

What are you waiting for?!

Don't miss this opportunity of a lifestyle to try some of the very best from famous international chefs. Join @danielfooddiary for the Margaret River Gourmet Escape! I am very excited, I hope you will be too. For special rates, call Chan Brothers Travel now at +65 6212 9684 or book at:

Chan Brothers Towards 50 Holiday Fiesta 28 September (Sunday) 10am – 8pm Suntec Singapore Level 4 Hall 405 (Free Admission!) www.chanbrothers.com/sale What’s included in the package are return tickets on Singapore Airlines, all accommodation, the Margaret River Gourmet Escape Gourmet Village Premium Ticket, a 6-day Hertz car rental (1.8 litre) with NeverLost GPS with maximum vehicle insurance and more.

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Turkey Heritage Tour(TR10H) - Chan Brothers

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10 Days 7 Nights<br />

<strong>Turkey</strong> <strong>Heritage</strong> <strong>Tour</strong> (<strong>TR10H</strong>)<br />

Highlights<br />

Istanbul<br />

H Topkapi Palace H Blue Mosque<br />

H Hippodrome of Constantinople<br />

H Hagia Sophia Museum H Grand Bazaar<br />

H Belly and folk dance performance<br />

Safranbolu<br />

H Old Ottoman houses H Kaymakam Evi<br />

H Local food bazaar H Safranbolu citadel<br />

H Turkish bath<br />

Ankara<br />

H Ataturk Mausoleum<br />

Cappadocia<br />

H Kaymakli Underground City<br />

H Goreme Open Air Museum H Uchisar<br />

H Carpet factory and showroom<br />

Konya<br />

H Sultanhani Caravanserai<br />

Pamukkale<br />

H Ancient city of Hierapolis<br />

H Cotton Castle<br />

Selcuk<br />

H Ephesus<br />

Kusadasi<br />

H Turkish leather showroom<br />

Pergamon<br />

H Acropolis<br />

Troy<br />

H Ruins of Troy H Wooden Trojan horse<br />

Day 1 Singapore – Istanbul<br />

(Meals on Board)<br />

Assemble at Singapore <strong>Chan</strong>gi Airport for<br />

your flight to Istanbul.<br />

Day 2 Istanbul – safranbolu<br />

(Meals on Board/Lunch/Dinner)<br />

Upon arrival in Istanbul, transfer to<br />

Safranbolu, a town famous for its distinctive<br />

old Ottoman houses in <strong>Turkey</strong>, for which<br />

the town has been designated as a UNESCO<br />

World <strong>Heritage</strong> Site. After lunch at a local<br />

wooden house, visit the Kaymakam Evi,<br />

local food bazaar, Safranbolu citadel and<br />

a Turkish bath.<br />

Day 3 safranbolu – ankara<br />

– cappadocia<br />

(Breakfast/Lunch/Dinner)<br />

After breakfast, depart for Ankara, capital<br />

of <strong>Turkey</strong>. Visit Ataturk Mausoleum, the<br />

final resting place of Mustafa Kemal Ataturk,<br />

who was regarded as the father of modern<br />

<strong>Turkey</strong>. The mausoleum features a mix of<br />

different architectural styles from various<br />

Anatolian civilizations. Thereafter, proceed<br />

to Cappadocia for your overnight stay.<br />

Day 4 Cappadocia<br />

Enjoy a full–day tour of Cappadocia, which<br />

boasts a unique landscape sculpted by the<br />

wind, sun, rain and snow. Explore Kaymakli<br />

Underground City, one of the largest<br />

underground cities here, said to have existed<br />

since the Hittite period. Explore Goreme<br />

Open Air Museum, a compound comprising<br />

29 rock–cut churches, including some that<br />

date back to the 6th century. Then, proceed<br />

to Uchisar, an old village comprising small<br />

dwellings carved into a massive rock. If time<br />

permits, you can visit one of the homes in the<br />

contemporary village. After, visit a carpet<br />

factory and showroom to see a carpet–<br />

weaving demonstration to learn more about<br />

the art of weaving Turkish carpets.<br />

Day 5 cappadocia – Konya –<br />

pamukkale<br />

Today, travel to Konya, the famous old<br />

capital of the Selcuk Turks. Visit the<br />

13th–century Sultanhani Caravanserai,<br />

which was a hotel for ancient traders and<br />

travellers. After lunch, journey to the<br />

central Anatolia region of Pamukkale,<br />

where you will be amazed by one of the<br />

most fantastic and beautiful landscapes in<br />

the world. <strong>Tour</strong> the ruins of the ancient city<br />

of Hierapolis and explore Cotton Castle,<br />

a UNESCO World <strong>Heritage</strong> Site, made up of<br />

fascinating white terraces and pools created<br />

by calcareous hot spring waters flowing<br />

down the mountain. After dinner, you may<br />

wish to enjoy an authentic thermal bath at<br />

your own expense.<br />

Day 6 pamukkale – Selcuk –<br />

kusadasi<br />

Set off for Selcuk where you will explore<br />

Ephesus, one of the largest archaeological<br />

sites in existence. You will find awesome<br />

structures such as the Library of Celsius,<br />

Hadrian Temple, Marble Street and Agora.<br />

Ephesus is also one of the 7 Churches of<br />

Revelation and holds the House of Virgin<br />

Mary. Virgin Mary and St John were said<br />

to have lived in Ephesus and died here.<br />

Thereafter, continue to Kusadasi to visit a<br />

Turkish leather showroom.<br />

10 TURKEY CHAN BROTHERS TRAVEL

Day 7 kusadasi – pergamon<br />

– TROY – Canakkale<br />

After breakfast, continue on your journey<br />

to the ancient city of Pergamon. <strong>Tour</strong> the<br />

Acropolis, an architectural masterpiece<br />

that is perched on the city’s highest point.<br />

The fascinating sites here include the Altar<br />

of Zeus, Temple of Athena and Temple of<br />

Trojan. After lunch, visit the ruins of Troy.<br />

Here, you will be greeted by the huge replica<br />

of a wooden Trojan horse, a vivid reminder<br />

of the ancient Trojan War. Troy was a city that<br />

dated from 3000 BC to the birth of Christ<br />

and was the site of 9 layers of settlement,<br />

with each built upon the preceding one.<br />

The city was made famous by Homer’s epic<br />

poem Iliad and Odyssey. Thereafter, enjoy a<br />

leisure drive along the coast to Canakkale.<br />

Day 8 canakkale – Istanbul<br />

Today, continue our journey to Istanbul.<br />

Upon arrival, visit Topkapi Palace, once<br />

the seat of the Ottoman Empire. Presently,<br />

it is a museum palace with a wide collection<br />

of porcelain, antiques, holy relics and other<br />

treasures. Visit Blue Mosque, also known<br />

as Mosque of Sultan Ahmet, which boasts<br />

a unique feature of 6 minarets. View its<br />

glorious interiors and distinctive blue tiles.<br />

Next, view the only remains of Hippodrome<br />

of Constantinople, which consists of<br />

3 monumental columns and a fountain. This<br />

is where chariot races took place in the<br />

past. Then, visit Hagia Sophia Museum,<br />

a must–see attraction because of its<br />

religious and architectural significance.<br />

After lunch, you can shop at the 500–year–<br />

old Grand Bazaar, a maze of over 4,000<br />

stalls and shops selling leather goods,<br />

jewellery, handicrafts, ceramics, Turkish<br />

coffee and other local products. Tonight,<br />

complete your evening with a belly and<br />

folk dance performance.<br />

experience of cruising between 2 continents<br />

of Asia and Europe, at your own expense.<br />

If time permits, you can do some last–minute<br />

shopping before you transfer to the airport<br />

for your flight home.<br />

Day 10 Arrive in Singapore<br />

Day 9 Istanbul – Singapore<br />

(Breakfast/Meals on Board)<br />

This morning, you may like to take an<br />

optional tour to Dolmabahce Palace or take<br />

the Bosphorus cruise to enjoy the unique<br />

Remarks<br />

If a place of visit is closed to visitors, it will be<br />

replaced with an alternative.<br />

During major events, accommodation may not<br />

be in the city mentioned.<br />

Sequence of itinerary is subject to change<br />

without prior notice.<br />

<strong>Chan</strong> <strong>Brothers</strong> Travel Japan 11<br />

CHAN BROTHERS TRAVEL TURKEY 11

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• Recommendations

10 Days 7 Nights <strong>Turkey</strong> <strong>Heritage</strong> <strong>Tour</strong> (<strong>TR10H</strong>) Highlights Istanbul H Topkapi Palace H Blue Mosque H Hippodrome of Constantinople H Hagia Sophia Museum H Grand Bazaar H Belly and folk dance performance Safranbolu H Old Ottoman houses H Kaymakam Evi H Local food bazaar H Safranbolu citadel H Turkish bath Ankara H Ataturk Mausoleum Cappadocia H Kaymakli Underground City H Goreme Open Air Museum H Uchisar H Carpet factory and showroom Konya H Sultanhani Caravanserai Pamukkale H Ancient city of Hierapolis H Cotton Castle Selcuk H Ephesus Kusadasi H Turkish leather showroom Pergamon H Acropolis Troy H Ruins of Troy H Wooden Trojan horse Day 1 Singapore – Istanbul (Meals on Board) Assemble at Singapore <strong>Chan</strong>gi Airport for your flight to Istanbul. Day 2 Istanbul – safranbolu (Meals on Board/Lunch/Dinner) Upon arrival in Istanbul, transfer to Safranbolu, a town famous for its distinctive old Ottoman houses in <strong>Turkey</strong>, for which the town has been designated as a UNESCO World <strong>Heritage</strong> Site. After lunch at a local wooden house, visit the Kaymakam Evi, local food bazaar, Safranbolu citadel and a Turkish bath. Day 3 safranbolu – ankara – cappadocia (Breakfast/Lunch/Dinner) After breakfast, depart for Ankara, capital of <strong>Turkey</strong>. Visit Ataturk Mausoleum, the final resting place of Mustafa Kemal Ataturk, who was regarded as the father of modern <strong>Turkey</strong>. The mausoleum features a mix of different architectural styles from various Anatolian civilizations. Thereafter, proceed to Cappadocia for your overnight stay. Day 4 Cappadocia (Breakfast/Lunch/Dinner) Enjoy a full–day tour of Cappadocia, which boasts a unique landscape sculpted by the wind, sun, rain and snow. Explore Kaymakli Underground City, one of the largest underground cities here, said to have existed since the Hittite period. Explore Goreme Open Air Museum, a compound comprising 29 rock–cut churches, including some that date back to the 6th century. Then, proceed to Uchisar, an old village comprising small dwellings carved into a massive rock. If time permits, you can visit one of the homes in the contemporary village. After, visit a carpet factory and showroom to see a carpet– weaving demonstration to learn more about the art of weaving Turkish carpets. Day 5 cappadocia – Konya – pamukkale (Breakfast/Lunch/Dinner) Today, travel to Konya, the famous old capital of the Selcuk Turks. Visit the 13th–century Sultanhani Caravanserai, which was a hotel for ancient traders and travellers. After lunch, journey to the central Anatolia region of Pamukkale, where you will be amazed by one of the most fantastic and beautiful landscapes in the world. <strong>Tour</strong> the ruins of the ancient city of Hierapolis and explore Cotton Castle, a UNESCO World <strong>Heritage</strong> Site, made up of fascinating white terraces and pools created by calcareous hot spring waters flowing down the mountain. After dinner, you may wish to enjoy an authentic thermal bath at your own expense. Day 6 pamukkale – Selcuk – kusadasi (Breakfast/Lunch/Dinner) Set off for Selcuk where you will explore Ephesus, one of the largest archaeological sites in existence. You will find awesome structures such as the Library of Celsius, Hadrian Temple, Marble Street and Agora. Ephesus is also one of the 7 Churches of Revelation and holds the House of Virgin Mary. Virgin Mary and St John were said to have lived in Ephesus and died here. Thereafter, continue to Kusadasi to visit a Turkish leather showroom. 10 TURKEY CHAN BROTHERS TRAVEL

• Page 2: Day 7 kusadasi - pergamon - TROY -

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Tour with the stars

Advertisement.

Known for its celebrity-led tours, Chan Brothers has a fresh line-up of itineraries to more unique destinations this year. Here are some highlights.

• 12-day “Flavour”ites of Turkey with MediaCorp Artiste Desmond Tan (departs Sept 16): Visit the Blue Mosque and explore Ephesus, one of the largest archeological sites in existence. See how Turkish delight and manti are made, and shop for wine and olive oil in Sirince Village.

• Seven-day Perth and Margaret River Gourmet Escape with MediaCorp Artiste Guo Liang (departs Nov 20): The Margaret River Gourmet Escape is a three-day annual wine and food festival attended by acclaimed international chefs. There’ll be cooking demonstrations, and food and wine tasting. You’ll also visit local shops where you can stock up on local products like olive oil, jam and confectionaries.

• Nine/10-day Hidden Gems of South Africa with Love 97.2FM DJ Marcus Chin (departs Dec 16 and 17): Learn about wildlife in a guided game drive in an open-top bush vehicle. Explore the Cape of Good Hope, take a boat ride to Seal Island and get a glimpse of African penguins at Boulders Beach. Get a bird’s-eye-view of the Twelve Apostles on a helicopter ride around Cape Town, and sample chocolate and wine at Waterford Estate.

For details, visit booth 4H01 or call 6438 8880. www.chanbrothers.com.

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You Can Now Have A Fuss-Free Overseas Holiday & Feast Your Way Around The World — Here’s How & Where To Go

How to travel safely and explore eats around the world.

If you’ve found yourself reminiscing about the sweet flavours of fresh king crabs in the Arctics, indulging in Florentine steak or tasting delectable ice wine in Canada, you probably aren’t alone.

After all, if there’s one thing we miss about our pre-pandemic travels, it’s the authentic taste of local food — there’s just no better way to get to know a place than to wine and dine like the locals. Now that leisure travel is getting back on track, it’s time to start planning for an epicurean adventure that’ll satisfy both your wanderlust and taste buds.

Plus, when you book a tour with Chan Brothers Travel, you’ll get to travel with ease — think smaller group sizes, free cancellation and flexible refund policies — and can count on their dedicated team to prep you for everything.

Now all you’ll have to do is to jet off to your long-awaited vacay on one of these deliciously fun tours across the globe.

Oh Seoul shiok

Tongin Market

Joyangbangjik Cafe

Embark on a gourmet trail Down Under

Port Lincoln

Oyster Farm Tour

A toast to Germany

German pork knuckle

A crisp pork knuckle pairs perfectly with an ice-cold beer — and where better to get your fix of malt beers than in the city of Bamberg in Franconia? Sip on (or gulp, if you wish) Bamberg’s famous smoked beer — malted barley is dried over an open flame to achieve its dark hue and distinctive smoky flavour.

Carb lovers will also appreciate munching on maultaschen , or German ravioli. Originally found in the region of Swabia, the hearty dish is accentuated with various herbs and spices for an explosion of flavours with every bite.

Meat up in Italy

Juicy Florentine steak

Experience the fine life in France

Arcachon Bay oysters

Taste some of the best wines in France

Stir up some Swiss cheese

Switzerland

The taste of passion in Spain

Seafood paella

Savour some more tapas , or small plates, in Granada. Traditionally, these were complimentary bar snacks that would accompany beer or wine.

Spanish suckling pig

Finland’s freshest flavours

Movies, music and memorable eats in USA

Niagara Falls

Hard Rock Cafe , another pitstop on the tour, probably needs no introduction. The famous American-owned brand combines the best of rock-and-roll, music memorabilia and American-style diner fare. If there is one F&B entertainment venue that represents America’s enduring mix of music memorabilia, hospitality experience and rock relics, it’s Hard Rock Cafe.

Hershey’s Chocolate World

Comfort nosh and cosy feels in Canada

Also, you can’t say you’ve been to Canada without trying its iconic ice wine — it’s the world’s largest producer of the indulgent dessert wine after all. Made from grapes frozen while still on the vine, it’s often referred to as "liquid gold", and is best enjoyed with dessert or as a sweet conclusion to the end of a meal.

Click here to find out how you can have a fuss-free holiday and feast your way around the world with Chan Brothers Travel.

Or follow Chan Brothers Travel on socials so you’ll never miss out on a fabulous promotion: Facebook | Instagram | YouTube | LinkedIn

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Try out these 8 travel agencies for your post Covid-19 trips

Save the hassle of planning your overseas trip with these eight reliable Singapore travel agencies that will cater to all your travel needs

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Want to travel but hate  planning for trips ? Here’s the next best solution: Travel agencies.  

Whether you want to go on a  luxurious European trip  or a  getaway  with your extended family, here is a list of the best travel agencies in Singapore. 

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Best for:  Affordable community-oriented trips

As many of us know, the whole novelty and beauty of travel stem mostly from the company you go with. Tours organised by your neighbourhood community centres know this all too well, focusing on the communal aspect of travel.

Expect tours to include a multitude of social events intended to strengthen existing ties while creating new ones. You can never have too many friends!

While there aren’t any trips listed on its website at the moment, always keep a lookout for the next “social-cation” around your estate or at your nearby community centres.

View this post on Instagram A post shared by People's Association (@peoplesassociation)

Best for:  Celebrity tours and personalised holiday trips

A recognised name in the travel industry, Chan Brothers has long been known for its extensive network of vacation spots as well as refined travel itineraries. With them, you can expect a polished sense of quality that can only be found through decades of professional experience. You’ll even get to customise your  very own private tour  if you like!

Travel everywhere and anywhere with Chan Brothers, as they have tour packages that cover a multitude of continents and states. Its recent addition brings you to the  Lofoten Islands  where you’ll chase down the elusive Northern Lights with a professional photographer to immortalise the moment. You’ll even get to spend a day in an immaculate glass igloo in Rovaniemi with a panoramic view of the scenic night sky.

Chan Brothers has also built itself a reputation for its celebrity-led tours, having collaborated with radio DJs and Mediacorp stars like the acclaimed host Guo Liang.

Best for:  Ease of personalised booking on their website and mobile app

Dynasty Travel is probably one of your best bets if you’re looking for an intimate vacation with your loved ones. With travel networks bringing you to locations like Lanha Bay, Germany, Turkey and Iceland, you’ll get an extensive list to choose from in the planning of your next big adventure. Simply fill up this  form  and have experienced travel consultants curate your dream itinerary.

Booking is also fuss-free with Dynasty Travel, with a mobile application you can easily access when you’re itching to venture out into the world.

Best for:  Affordable exotic tours

Looking to travel into uncharted terrains on a budget? Nam Ho Travel currently has packages with incredibly generous discounts that await you! For only $1,588, be part of a  10-day tour to Turkey  that brings you to 5-star hotels, castles, bazaars and palaces! For an additional fee, you can ride sky high on a hot air balloon and even tour animal safaris on a jeep.

View this post on Instagram A post shared by Nam Ho Travel Service (S) (@namhotravel)

Best for : Celebrity tours and cruises

While New Shan Travel’s variety may leave us wanting more, you cannot fault them for the dedication and passion they have put into their existing packages. We strongly recommend its 7-day tour to UAE with legendary getai singer and host Lee Pei Fan as she accentuates UAE’s magical ambience with her convivial personality.

For $2,388, you’ll get to visit a multitude of places designed to showcase only the best that  UAE has to offer . A desert safari tour, a stroll down Dubai’s Bluewaters Island, a round of thrilling rides at Dubai’s theme park and much more, this tour is packed with a flurry of action and a whole load of charm.

View this post on Instagram A post shared by New Shan Travel (@newshantravel)

Best for:  European tours

SA Travel has arguably the most diverse and comprehensive continental tours to offer, with over seven luxurious tours catered to just Europe alone. Take a stroll alongside the rustic countryside in Switzerland, drift through a flurry of snow on a snowmobile sledge in Finland or indulge in the splendour of a German gothic castle, SA Travel has everything you’ll need to fuel any desires for a meaningful and authentic vacation.

If you’re looking to explore what the entire continent has to offer, do consider its  Treasure of Europe tour . For $3,789++, you’ll get to visit Paris, Frankfurt, Cologne, Amsterdam and more!

Interestingly, they also offer a rare private trip to Bhutan, informally known as the happiest country in Asia and a cultural gem.

View this post on Instagram A post shared by SA Tours (@sa.tours)

Best for:  South East Asia tours

While the destination options by WTS Travel aren’t as varied as some of the other agencies on this list, WTS Travel does possess a niche speciality in South East Asian travel that is unrivalled.

With beloved vacation spots like Batam, Bintan, Thailand and Malaysia, these family-friendly packages are perfect if you’re looking for a quick fix for your wanderlust.

Opt for their  Resorts World Genting tours , which include a hotel stay at one of its deluxe hotels with a free-and-easy itinerary to do whatever and whenever. Similarly, its Batam and Kepri Coral Island tours provide comprehensive insights into the resort island, including visits to a Kueh Lapis factory, an exclusive showcase of the Pondok Wisata cultural dance and even an opportunity to feed sharks.

Best for:  Luxury tours to exotic destinations

ASA Holidays has long established itself as a pioneer in luxury travel, with an extensive travel experience that has spanned for decades. Describing itself to be “good old wine in a new bottle”, this agency constantly reinvents its packages to fit contemporary travel desires, while retaining an invaluable sense of professionalism that can only be attained through accomplished expertise.

The travel possibilities here are seemingly endless, with both curated and free-and-easy tours for you to choose from. Meander the aqueducts in a romantic gondola in Venice, wander the fashionable streets of Milan or witness the glory of France from the peak of the charming Eiffel Tower, the tours by ASA Holidays are designed to be both sensational and unforgettable.

Travellers looking for more exotic locations are in for a treat as well, as ASA Holidays is but one of the few travel connoisseurs that have destinations like Siberia and Iran.

Pricing wise, you should expect to pay a premium price for the quality of its group packages. A  14-day trip around Italy, Switzerland and France  starts from $3,088 (not including tax) and a  12-day trip to England and Scotland  can go as high as $4,788 (not including tax).

If you’re looking for a personalised itinerary, they also have free-and-easy tours that are as affordable as $138.

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This article was first published on SingSaver.   SingSaver  is a personal finance comparison platform that allows users to easily compare credit cards, personal loans, and insurance for free, while helping empower people to lead healthier financial lives through increased financial literacy.

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Has anyone joins the Europe tour ( Italy/Swiss/Paris/Amsterdam) with Chan Brother before?

I appreciate if someone who experienced this Europe tour can provide me some valuable reviews. Thank you!

Millie_tai, hi and welcome to TA forums!

Have a look at Chan Brother Facebook page, you might find what you are looking for:

https://www.facebook.com/ChanBrothersTravelSG

Since you have already booked the tour, I would suggest you just go ahead and enjoy it and not to be bothered by any reviews as everyone has different expectation.

I like Turkish Airlines though..

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Chan Brothers to take legal action for live-streamed statements about private Europe tour

SINGAPORE – Chan Brothers Travel, one of Singapore’s biggest tour agencies, on Monday said it would take legal action against “public figures” for statements made on Facebook.

Chan Brothers did not name the individuals, but netizens on public forums made the connection to getai performer and digital content creator Wang Lei and his entourage, who recently conducted a live stream making complaints and allegations against a travel agency. 

In its statement, the agency said it had received feedback on a private Europe tour it organised for “some public figures”.

“We actively sought to address their concerns and invited them to meet in person upon their return to Singapore, so that we could deal with matters in the aftermath directly and thoroughly,” said Chan Brothers.

These parties, however, took to “multiple Facebook live streams” to make statements about the trip, the agency added.

Wang, who has 1.4 million followers on Facebook, had gone live on the social media platform on July 16 at 8.29pm, with an accompanying caption in Chinese that said he would be talking about the travel agency behind the tour.

In the almost 30-minute live stream, which was carried out in Hokkien and Mandarin, the 62-year-old, flanked by three women, including getai singer Anderene Choo and comedian Tay Yin Yin, made several allegations against the travel agency, but did not name it.

Later, two men also joined the live stream, which had more than 280,000 views as at Wednesday evening.

A subsequent Facebook post the following day indicated that he had been on a 16-day tour around Europe and had travelled to Italy, Switzerland, Croatia, Slovenia and Austria.

Chan Brothers said it had made “careful consideration” and sought legal advice before deciding to move forward with action.

“As we must be accountable to our stakeholders and customers, our firm response is crucial for a fair resolution and to set an example for responsible digital conversations,” it added.

In response to queries from The Straits Times, a representative of Chan Brothers Travel said the agency has already commenced legal action, but was advised not to disclose specific details about the case so as not to interfere with the legal process.

“On the one hand, we appreciate the importance of being able to express our thoughts freely on the Internet,” said the representative. “After all, we depend on open dialogue and feedback to constantly improve our services.”

“But on the other hand, we felt a strong need to protect the brand we have worked hard to build, from false and unfair allegations by anyone, which can tarnish our reputation and mislead the public,” he added.

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