travel transportation from cancun airport

CANCUN AIRPORT TRANSPORTATION

TRANSPORTING  UNFORGETTABLE  MOMENTS

Why booking with us?

Professional and punctual airport transfer service to and from all hotels in Cancun and the Riviera Maya. You can save money on airport transportation if you book your reservation right now. A convenient hub that can fulfill all of your travel needs in a timely fashion while also ensuring your safety.

Safe & Reliable

Reliable Airport Transportation to hotels in Cancun and Mayan Riviera

Private Service

Our service is private dedicated, no other people on board.

Comfortable Vans

All of our vehicles are comfortable and equipped with AC

Official Transportation Line

We are appointed by the Cancun Airport Authority as official line.

Personalized customer service

We are always happy to assit you at any time.

Standard Airport Transfer

Standard transportation to Cancun Hotel, Puerto Juarez and the Mayan Riviera, that is Puerto Morelos, Punta Maroma, Playa del carmen, Puerto Aventuras, Akumal & Tulum.

VIP Transportation

VIP transportation from and to the Cancun Airport is available in DeLuxe SUVs. Also available for private excursions, business meetings, and hourly rentals with a driver.

DESTINATIONS

Explore stunning locations with us. Using our tailor-made excursions, we can also transport you and your family to incredible locations in the Caribbean of Mexico.

Group Transfers

Group transportation for conventions or family reunions. Request more information. 

VIP Service

Service provided in DeLuxe Suv's, personalized service and complimentary amenities.

• Airport Transfers

Cancun airport shuttle service

Start enjoying your vacation from the moment you arrive to Cancun International Airport (CUN). Pre-book your shared transportation or private shuttle with Amstar. We are your first choice when it comes to safe and reliable airport transportation in Cancun . With Amstar, you can relax and let us take care of the rest.

Let us drive you from the airport to all major all-inclusive hotels and resorts in Cancun, Puerto Morelos, Playa del Carmen, or Tulum . Our staff monitors all incoming flights in real-time, so we know exactly when to expect you. Upon your arrival, our English-speaking staff will be waiting for you outside the airport terminal and guide you to your vehicle. Once onboard, connect to our free WiFi and let your loved ones at home know that you arrived well in the Mexican Caribbean. When you are ready to go, let your driver take you to your resort in Cancun or along the Riviera Maya.

Fast Cancun Transfer Directly To Your Hotel

On all of our services, Amstar guarantees you a quick departure , no matter whether you select shared, private, or deluxe transportation. While our private and deluxe transfers take you straight to your hotel, our shared shuttle won't stop more than 3 times before arriving at your resort. 

Regardless of where you are staying — in a Dreams, Secrets , Bahia Principe, Barcelo Maya, Paradisus, Riu, Iberostar, Hard Rock, or one of the Palace resorts — Amstar offers you top-notch Cancun airport transfer service to all major resorts in Cancun and the Riviera Maya.

Booking your Cancun airport shuttle services with Amstar includes comprehensive 24/7 traveler support . Amstar has staff in almost every resort in Cancun and along the Riviera Maya. When you need our help or just want to organize your t ours and excursions in Cancun , we are there to support you during your vacation.

Amstar is the leading transportation company in Cancun, Mexico, and is trusted by the top online travel agencies. Test our ground transportation to Cancun's hotel zone and the Riviera Maya.

World-class airport transportation

• Deluxe Private Transportation
• Private Transfer
• Shared Transfer

A second-to-none VIP experience designed exclusively for you

Our private deluxe services include fast-track access to your vehicle, immediate departure with no stops en route to your resort, personalized meet and greet and complimentary drinks on arrival.

Avoid the crowds and fast-track to your hotel

Ideal for families and small groups, our private (non-shared) transfers take you directly to your resort in modern, fully air-conditioned vehicles that provide the level of service you deserve.

Comfortable, reliable and on time

Safe, reliable and always on time! Get to your resort in a spacious and comfortable vehicle shared with guests traveling to a similar location. Our vehicles are always on stand-by at the airport, ensuring that your waiting time is kept to a minimum.

Cancun Airport Transportation

Book your Transportation

Get from the Cancun International Airport to your hotel

Best Prices on Cancun Airport Transportation & Transfers only with Cancun Transportation!

Standard Private Service

From 24.00 USD

Airport Luxury Service

From 48.50 USD

Private Cancun Airport Transportation

Airport transportation.

Go directly to your destination from the airport with a fast and efficient transportation service.

Private Transportation

Enjoy private transportation without sharing your vehicle or making unnecessary stops. Travel directly to your destination.

Luxury Transport

Get the most exclusive transportation service and enjoy the journey to your destination with the comfort you deserve.

Cancun Airport Transportation Reviews

They were very attentive and on time to pick us up at the Cancun Airport. The transportation to Cancun was fast, comfortable, and safe.

Google 29187 Reviews | 5/5

I booked a Cancun Transfers service to travel from the airport to my hotel with my family. The price was excellent, and the vehicle was quite comfortable!

We read that the Cancun Shuttle service was the ideal one to move around the city, and so it was. The service was really good.

Excellent service by Cancun Transportation . The vehicle was very spacious and comfortable for my whole family. The service was always very professional.

Book now the most reliable Cancun Airport Transfers

When you arrive in Cancun after a long trip, the last thing you want is to look for a last-minute transportation method or share a cab to reach your hotel. If that's not enough, you will pay more than you would for a regular transportation service. Taking a Taxi Cab service at the Cancun Airport can be expensive. We recommend getting a Cancun Airport Private Transportation service in advance.

With a Cancun Shuttle service, you’ll get the most reliable and safe transportation to any hotel, Airbnb, or destination in Cancun, Playa del Carmen , Tulum , and The Riviera Maya.

By booking Cancun Airport Transportation, you will enjoy a safe transfer with the attention and quality you deserve. So enjoy every moment of your trip to your destination with Cancun Transportation . Our booking process is very simple. You can reserve your Cancun Airport Transportation , either one way or round trip, through our website or by calling our customer service department. We have service available 24 hours a day, so it doesn’t matter when you land at the Cancun International Airport (CUN).

Our Cancun Shuttle services include flight monitoring if your flight suffers any delay or change in schedule, so you can be sure that our team will be waiting for you.

Remember that Cancun Airport Transportation prices vary greatly, depending on different factors. Fortunately, Cancun Transportation offers the best prices online. So you don't have to worry about overpaying during your transfers.

Efficient Transportation

We solve the mobility problem in Cancun, Riviera Maya, and Playa del Carmen. The Cancun Shuttle service is in one place. Vehicles from 1 to 15 passengers with the comfort you deserve.

No charges for flight delays

There are no charges or additional fees in case your flight is delayed. All our services include flight monitoring, so we’ll be ready to pick you up at your arrival.

Lower prices in transportation

Only with us will you find the lowest prices for Cancun shuttles. Search and compare! Get one-way or round-trip transportation at the best price in the sector.

Travel directly to your destination

All our services are private and direct, so you’ll reach your destination without unnecessary stops. No matter if your destination is in Cancun or near places such as Tulum, Playa del Carmen, or Riviera Maya.

Find the right Cancun Airport Transportation services for you!

Cancun private transportation.

Totally private, direct, safe, and reliable transportation service for up to 8 passengers.

Cancun Taxi Service

An improved traditional cab service, with reasonable rates and additional benefits for your comfort.

Cancun Luxury Transportation

Travel with the most exclusive transportation in Cancun, with luxurious vehicles, exclusive attention, and first-class services.

Cancun Group Transportation

A service for those who travel with a large group of people. Vehicle always ready for up to 14 passengers.

An official Cancun Airport Transportation Company

Cancun Transportation is the official agency of Cancun International Airport (CUN). An agency of high prestige with many years of experience that offers the quality you deserve in each Cancun Airport Transfers service.

When getting a Cancun Shuttle with us, you can choose among our extensive fleet of vans the best that suits you. Choose between Passenger Vans, Suburbans, small group transportation vans & more. All our vehicles are recent models with constant inspection, so you can travel with the security that your vehicle is in optimal condition. Therefore, don't worry about any technical inconvenience with the unit in your Transfer from Cancun International Airport to your destination.

We also have different Cancun Airport Transportation services ideal for your travel needs, whether you need a one-way trip or a round-trip Cancun Shuttle service if you have a programmed itinerary and want to avoid the stress of looking for transportation on your way back. You can also choose Cancun Private Transfers hotel to hotel if you need to change your place of stay, and open service to get to know the city at your own pace.

Cancun is well-known as the starting point of many fantastic destinations in the Riviera Maya. From there, you can visit the most frequented areas, such as Playa del Carmen , Akumal, and Tulum . So don’t miss any attractions during your stay, and book the most efficient Cancun Airport Transportation with us!

Transportation from Cancun to Playa del Carmen

Shuttle from cancun to tulum, a complete experience of cancun airport transportation, the best way to discover cancun & the riviera maya.

Get private transportation in Cancun and travel from one place to another faster and with great comfort. All our Cancun Airport Shuttle services are personalized, with insurance for all passengers and flight monitoring for more accuracy when you arrive in the city.

Some of the benefits that you can get by getting a Cancun Airport Transportation service with us are:

• Flight monitoring
• Service 24 hours a day
• Meet & greet at the airport
• First child/baby seat free
• Best transportation rates at the Cancun International airport
• Bilingual drivers for our clients from the USA, CANADA, and UK.

Get an unforgettable experience with our Cancun Airport Transportation service, with excellent staff and all the amenities we offer.

Arrive quickly at your hotel in Cancun, Playa del Carmen, or any other point in the Riviera Maya with the most complete Cancun Airport Transportation service.

All our Cancun Shuttle services are direct and completely private. So forget about going to your destinations with strangers or waiting for continuous stops along your trip. With Cancun Transportation , your trip is non-stop, 100% private, and customized according to your request to make your experience more pleasant.

Pre-book your Shuttle from Cancun Airport to your Hotel in Cancun,  Tulum ,  Playa del Carmen , and all of the Riviera Maya to travel stress-free. Our booking process is straightforward. You can contact our customer service department if you have any doubts about our Cancun Airport Transportation services.

All our Cancun Airport Transfers services are entirely legitimate. Don't be fooled by websites or agencies that claim to offer our services. Sometimes these agencies will make you pay double the price for a conventional transportation service. When you arrive at the airport, you will identify our Cancun Airport Shuttle drivers thanks to the logo on their uniforms.

Ideal Cancun Airport Transfers for USA & Canada Travelers

Stop wasting more valuable time by looking for other Cancun Airport Transfers options. You can find several agencies at the Cancun Intl Airport, but none is better than Cancun Transportation .

When you get a Cancun Airport Transportation service with us, you will have nothing to worry about. All your information is confidential and can only be consulted by you. You mustn't share your transfer information before your trip with other agencies or third parties.

We care about offering the best Cancun Airport Transfers . That's why every detail of our services has been planned to satisfy your travel needs.

Book now with us and get your Cancun Airport Private Transfers at the best price. We guarantee 100% satisfaction by obtaining our Transportation service. All our units go through a strict protocol of sanitation and inspection before and after our trips.

Enjoy a safe trip from the Cancun international airport to your destination by getting our Cancun Airport Transfers service.

Cancun Airport Transportation Rates

Cancun transfers - information sheet & schedules, cancun airport transfers destinations, top hotels in cancun, popular destinations in riviera maya, cancun transfers to cancun hotel zone.

Read more information about Cancun

Cancun Transfers to Playa del Carmen

Read more information about Playa del Carmen

Cancun Transfers to Tulum

Read more information about Tulum

Cancun Transfers to Akumal

How much is a taxi from cancun airport to the city.

Cancun Airport Taxi service to the city or the Cancun hotel zone is approximately 24 USD with agencies such as Cancun Transportation.

There are also several destinations that you can reach from the airport. These are Taxi from Cancun to Playa del Carmen, Taxi from Cancun to Riviera Maya, Taxi from Cancun to Tulum, Puerto Aventuras, Puerto Morelos, among others.

Pre-book before your transfer to get affordable prices and guarantee the unit that will take you to your destination, whether traveling alone or accompanied on your vacation.

Is it safe to get an airport shuttle service from Cancun airport?

Getting a Shuttle service from Cancun Airport is safe due to its practicality and privacy. Besides, you can count on Cancun Transportation agents 100% qualified to offer you a personalized service.

Getting a Cancun Airport Transportation by Cancun Transportation service is safe whether your trip is one way or round. It is also safe to travel alone or in groups or visit places near Cancun, such as Puerto Morelos or Playa del Carmen.

Don't miss out on a fantastic trip to the Mexican Caribbean and see beautiful places like Cancun downtown, Cancun Riviera Maya, or Chichen Itza.

How to get from the airport to the Cancun Hotel Zone?

To get from Cancun airport to the hotel zone, you can find several transportation methods, such as Shared shuttles or private transport; however, private transportation is the safest.

You can also find Cancun car rental services, ADO Bus, and Public cab services. First service (car rental), you can pick it up at the rental company's offices. The second service (ADO bus) is at official ADO bus stations. Finally, the Third service (public cab or bus) is at the exit or a strategic point. The above does not guarantee that you will arrive directly at your destination. Prices may vary in the above services without prior notice or additional services such as luggage or route in Cancun.

Which is the best airport & hotel transfers in Cancun?

The best transportation service in Cancun is undoubtedly a private service. Private service can help you get from one place to another without inconveniences.

Another service you can enjoy is Luxury transportation provided by Cancun Transportation.

Some tour packages or hotels offer transportation to nearby sites. There are also shuttle services from the airport. However, many of these are not very reliable. Make sure you book with a reputable agency and enjoy the Mexican Caribbean like never before.

What days is Cancun Airport Transportation open?

Cancun Airport Transportation services are offered seven days a week / 24 hrs. But you must make your reservation in advance. This way, you will assure your service and schedule without any inconvenience for availability.

What is the Cheapest airport transfer from Cancun?

According to hundreds of reviews on the internet and compared to thousands of other shuttle service agencies, Cancun Airport Shuttle by Cancun Transportation is the cheapest airport transfer agency. The price of the transportation service is 24 USD. The transfer time is approximately 20 minutes from the airport to downtown and 50 min to 1 hour from the airport to the hotel zone. The transfer time will depend on traffic and weather conditions.

Cancun Transportation

Cancun Airport Transportation services available 24/7, without fees for flight delays. Professional & bilingual drivers. Cancun Airport Transportation services in Cancun starting from $24 USD.

Cancun Airport Transportation

Why choose happy shuttle cancun.

• 20 Years of Experience
• Certified and Professional Drivers
• 24/7 Customer Support
• Safe and Comfortable Journeys
• No Hidden Fees or Taxes
• Private Van Options
• Over 15,000 Reviews
• Most Reliable Shuttle Service

Your unforgettable Cancun travel starts here! Stop comparing and live The Happy Experience

The Cheapest Shuttle in Cancun Airport CUN

Relax, sit back and book any of our Happy Shuttle Services to your happiest vacation ever. Unlike our competition, our pricing is transparent. What you see online is what you pay.

Private Transportation

Cancun airport shuttles that get your dream vacation off to a stress-free start. Your personal driver and private van will take you from Cancun airport with WTTC SAFE Travels Protocols in place to ensure a healthy and Happy journey directly to your hotel.

Happy Shuttle Cancun brings you more than ten years of experience in Cancun airport transportation . Our friendly, bilingual drivers and modern air-conditioned vehicles are waiting to bring you to your Happy place in Cancun, Isla Mujeres, Playa del Carmen, the Riviera Maya or Tulum.

The cheapest Cancun airport shuttles with the best service, our customers return to us again and again and we are Happy to call them our amigos. We invite you to join us for our exclusive Private Cancun and Riviera Maya tours, the safest way to explore Mayan ruins, cenotes and all the Mexican Caribbean attractions with a personal guide.

Luxury transportation in Cancun with Happy Shuttle Cancun

Treat yourself to our VIP private luxury transportation in Cancun at a great price! Get around Cancun in style in our luxurious Full-size SUV vehicles for a safe and comfortable journey in style. Our luxury Cancun airport transfers are waiting for you, book now!

Still not sure to book your Cancun Airport Transportation? See what these Happy Shuttle Cancun customers are saying... 4.9 stars of 5 , based on 5923 reviews

Happy Shuttle Cancun

Friendly drivers and always on time.

The service was just fine. Everyone was very nice. However, it was definitely a "drunken co-ed" vibe, and that was just not what we were looking for. Loud music, and a guy dressed up in a bra and wig pouring shots into people's mouths on the way back. That's not our vibe, but if that's what you're looking for... The sea was quite choppy where we were let out to snorkel. Obviously, they can't control that, but it was so rough you really couldn't see anything. We were quite rushed, and they only provided masks and snorkels, no fins (they did provide life vests). I had my own equipment, including fins, and I actually had to help a lady who was starting to panic, as she was swallowing. I had to grab her and tow her in as the guides were yelling at us to hurry up. Finally a guide came back and helped. Not a super great experience. The beach club was ok. The food was mediocre, but that's to be expected. The beach area was crowded and smelled of raw sewage.

this is the second trip to Cancun that we have used Happy Shuttle. A+++ rating. Easy to find at the airport with their Lime Green shirts. Always on time. Highly recommend!

Fast and friendly service

Very professional service. Great communication after booking. Excellent drivers. Everything was well coordinated. Would recommend and would use again!

Punctual; safe;friendly; reliable

friendly drivers , quick service

Other services

Cancun Airport Taxi

• Cancun Luxury Transfers
• Bus Transportation

Cancun Airport Transportation

Choose from all the transportation options available at the Cancun airport

Cancun Car Rental

Rent a car with the best car rental agencies in Cancun at the lowest price

Cancun Groups Transportation

Transportation for any type of group, event, conference or meeting

Useful information

• Arrival Instructions

Quick Links

Immigration

Official Immigration and Tourist Card Information at Cancun Airport

Lost and Found

Cancun Airport Lost and Found Information

Flight Monitoring

Check and monitor your flight information at Cancun Airport

Popular Tours

Tour in Cancun

Find the best tours in Cancun and all the activities you can do in the city.

Tour in Playa del Carmen

Explore Playa del Carmen and get the best tours and activities to enjoy the city.

Tour in Tulum

Do not miss any activity on your visit and find the best tours to explore Tulum.

Riviera Maya Tours

Don’t miss any activity in the Riviera Maya and find the best tours in the zone.

Embassy Directory

Information about the embassy in Cancun International Airport. Find Contacts, Phone, and Addresses.

Tourist Card

Get your tourist card step by step. Immigration information to entry to Mexico.

Cancun airport parking. The safest way to leave your vehicle in per day, week, or as long as you need.

Currency Exchange

Find currency exchange locations inside and outside the Cancun airport, ATMs, Hotels, and local banks.

Cancun Airport / Cancun Airport Transportation

From $24.00 USD

Private Cancun Airport Transportation

Get from and to the Cancun Airport

Cancun Airport Transfers

The most popular cancun airport transportation option.

Get from Cancun airport to your hotel with an easy, safe, reliable, and high-quality transportation method to different areas such as the Hotel Zone, Puerto Morelos, Tulum, and most of the Riviera Maya. Book a Cancun airport shuttle service before you travel to get to your destination faster. With us, you can book your transfers with the best transportation agencies in Cancun. Get deals, discounts, and promotions for pre-booking.

Don't wait too long after your arrival and save time by getting a Cancun Airport Taxi or private transportation in Cancun. Most shuttle services are available 24 hours daily when you confirm your reservation. We recommend getting a Cancun Airport Shuttle service to avoid sharing your vehicle with strangers or taking a Cancun Airport Taxi service. You will find Cancun Airport Transfers options for exploring Cancun and the Riviera Maya.

What is the best Cancun Airport Transportation service?

Cancun Airport Transportation is the best service from Cancun Airport to your hotel or any nearby destination, such as Tulum or Playa del Carmen. Unlike other cities within Quintana Roo, Uber is not operating in Cancun, there is no public transportation from Cancun Airport, and ADO buses will not take you to a specific destination. Still, they will only arrive at the selected terminal of the destination. Therefore, you must plan your method of transportation at Cancun Airport.

Read more about Cancun

Starting from 24.00 USD

Taxes included

• Cancun to Tulum Shuttle

Starting from 69.50 USD

Transportation from Cancun to Playa del Carmen

Starting from 45.00 USD

Private Cancun Airport Transportation Services

Cancun Airport Private Transportation

The most popular transportation service for travelers in Cancun and the Riviera Maya. Vehicles with capacity for up to 8 passengers.

Starting from $24.00 USD

The most comfortable and safe service with a capacity for up to 3 passengers. Drinks are included in all your trips.

Starting from $30.00 USD

Cancun Airport Luxury Transportation

Ideal for those looking for a trip with total comfort and exclusivity. Luxury vehicles with capacity for up to 5 passengers.

Starting from $59.00 USD

Cancun Airport Group Transportation

The ideal service for those who love to travel in large or small groups. Ideal vehicles for up to 15 passengers.

Starting from $83.95 USD

Cancun Airport Transportation Rates, Services, and schedules

Get from Cancun airport to your hotel with easy, safe, and reliable transportation with high-quality service to different areas such as the Hotel Zone, Puerto Morelos, Tulum, and most of the Riviera Maya. Book a Cancun airport transportation service before traveling to reach your destination faster. With us, you can book your transfers with the best transportation companies and get offers, discounts, and promotions for pre-booking. 

Don’t wait too long after your arrival; save time and money with all the Cancun airport transportation services. Most transfer services are available 24 hours a day with a confirmed reservation. We recommend getting Private Cancun Transportation to avoid sharing your vehicle with strangers, or take a Cancun Airport Taxi service or bus service to reach the nearest bus stations. You will find the Official Cancun Airport Transfers options for exploring Cancun and Riviera Maya.

• Cancun to Akumal Shuttle

Prices may vary without prior notice*

What is the best transportation from Cancun Airport?

Cancun Airport Private Transportation is the safest way to go from Cancun to your hotel. Even when Uber is available in Cancun, it is three times more expensive than a conventional transportation service. Public buses and ADO are only available from the Airport to the bus terminal, not directly to your destination.

If you want to know more about how to get from Cancun Airport to your destination , read on.

Cancun Airport Transfers - Our Customer Reviews

Find out what our customers say about us

Very good! 2851 opinions Verified opinions

Karime N Apr / 2024

The service was excellent from start to finish. It is one of the best transportation agencies in Cancun, if not the best. They deserve a 10/10 in everything!

2851 Reviews 5.0/ 5

Sergio W Apr / 2024

The service was impeccable. Although I was not so confident at first because I did not know the brand, I can say that Airport Cancun is ideal if you travel to Cancun for the first or thousandth time.

Alice M. Apr / 2024

A good place to get safe, private transportation to wherever you go. He was a friendly and cordial driver, although he drove slowly.

2851 Reviews 4.0/ 5

Cancun Airport Transportation Prices

Prices are in USD and may vary depending on season and availability*

How do I get from Cancun airport to my hotel?

Upon arrival, you will find several ways to get from Cancun International Airport to the Hotel Zone, such as car rental, private transportation, collectives, and ADO buses. However, the best of all the above is Cancun Private Transportation.

The transfer time from Cancun Airport to Hotel Zone or Downtown is about 25 to 30 minutes. The cost may vary depending on your selected airport private transfer, either a one-way or round trip. Based on the number of services it operates and its customers' ratings, the best-rated transportation company to move around Cancun and the Riviera Maya is eTransfers .

Taxi from Cancun International Airport

To take a Cancun Airport Taxi , you should book in advance. This will help you move quickly from one destination to another without worries in record time.

Private Transportation from Cancun Airport

Cancun Airport Private Transportation is the favorite service of many travelers. Move from the airport directly to all hotels in Cancun or any other destination without sharing your trip with unknown passengers or suffering from high fares.

You can also get from Cancun Airport to different nearby destinations, such as:

• Playa del Carmen
• Puerto Aventuras

Bus from Cancun Airport

Taking a bus from Cancun Airport will allow you to go only from the airport terminal to the terminal in downtown Cancun; however, it is inexpensive.

Rent a car in Cancun

Rental Cars in Cancun will be one of the best options to move without complications and at your own pace. This will give you the freedom you deserve within the city and its surroundings to explore and get to know amazing places.

Public Transportation:

For budget travelers, public transportation is a viable option to get to your destination. There are several buses and colectivos (shared vans) available at the airport that can take you to different parts of Cancun and neighboring areas. They are cheap, but can be crowded and may take longer to reach your destination.

Cancun airport transfers for visitors from Canada and the U.S.

Book in advance your favorite transportation method with Airport Cancun. An agency in charge of offering the most comfortable and practical service for each client.

Suppose you are traveling from Canada or the United States with us. In that case, you can get the information you need to book your Cancun Airport Transportation service.

Contact us 24 hours a day, 7 days a week, and we will solve any doubt you may have regarding your Cancun Airport Transportation.

Why do we offer the best Cancun Airport Transportation Service?

The Cancun Airport Private Transportation is the safest and best service to get from Cancun Airport to your hotel. Uber is not available in Cancun, Mexico. In addition, there is no public transportation from the Cancun airport. The ADO buses will take you only to the ADO bus terminal, not directly to your hotel or any specific destination. Therefore, reach your destination faster with an Official Cancun Airport Transportation agency and get the best rates.

The most efficient Cancun Airport Transfer Service

All our Cancun Transfers are comfortable, safe, and efficient.

No flight delay fees

Travel with no fear of charges for changes in your flight itinerary.

The best rates at Cancun Airport Transportation

Find the most competitive rates in Cancun airport transportation.

Direct transfers to and from the Cancun Airport

Travel directly to and from Cancun International Airport.

Travel with experts

Why use Cancun Airport Transportation?

Experience hassle-free transportation with our private airport transfer services, and enjoy a comfortable transportation service to your hotel or destination in Cancun. From the moment you arrive, our professional drivers will be waiting for you at the airport.

Our clients schedule all our services, meaning when you get a transportation service with us, you can travel on the date and time you choose. Enjoy a stress-free transfer with no schedule set by us and no travel companions to modify or alter your plan.

Upgrade your travel experience with our luxury transportation services. All our VIP or Luxury transportation services are operated in late-model SUVs. This will ensure a comfortable, luxurious, and safe transfer.

Are you planning a trip with a group? Our group transportation services have got you covered.

Whether it's a family vacation, corporate event, or wedding, we can accommodate groups of any size. Travel together on your Cancun Airport Transportation and enjoy the best experience.

Explore the beauty of Cancun and its surroundings with our excursion and tour services.

We offer a variety of guided tours and excursions to popular attractions.

Make the most of your trip and discover the wonders of the region.

Airport Transportation

Private transportation service for up to 8 people from Cancun Airport to your destination.

Group Transportation

Transportation service for groups of up to 15 people per vehicle to any destination in Cancun.

Hotel to Hotel Transfer

Transfer from one hotel to another without continuous stops in Cancun or its surroundings.

Open Transportation

Transfer to your chosen destination(s) within a specific area in Cancun.

Customer support

[email protected]

+52 (998) 609.0103

Postal address

Cancun International Airport, Chetumal Km 22, 77569 Cancún, Q.R

Attention schedule

Monday - Friday: 9:00AM - 11:00 PM

Saturday - Sunday: 9:00AM - 7:00 PM

Trip durations & distances in our different destinations.

Transportation from Cancun to Tulum

Travel time from Cancun to Tulum is approximately 1 hour and 50 minutes.

Travel time from Cancun to Playa del Carmen is approximately 1 hour.

Transportation from Cancun to Akumal

Travel time from Cancun to Akumal is approximately 1 hour and 30 minutes.

Transportation from Cancun to Puerto Aventuras

Travel time from Cancun to Puerto Aventuras is approximately 1 hour and 15 minutes.

Transportation Cancun Airport

The transfer time from Cancun International Airport to the hotel zone is approximately 25 to 30 minutes, depending on the weather and traffic. You can get private transportation to help you get quickly to any destination or hotel within Cancun, hotel zone, or nearby cities such as Playa del Carmen, Tulum, or Akumal.

Get to any destination quickly, and don't wait for other passengers or wait in unnecessary lines. By booking your Cancun Airport Taxi service in advance, you can be taken from the moment you arrive at your destination.

Don't wait for unnecessary stops along the way. All your Cancun transfers with us offer direct service to any destination, hotel, or shopping mall in or out of Cancun.

Insurance on all your trips. Get third-party insurance for all passengers in your transfers and enjoy the road to any destination with the safety and comfort you deserve. Check the terms and conditions with our customer service agents.

Personalized attention for everyone. By booking a Cancun Airport Transportation, you will enjoy personalized advice from our professional customer service agents, who will be available 24/7 to support you in any situation regarding your transfer.

The official Cancun Airport Transportation agency

Getting transportation in Cancun is now easier. With us, you can book easily and quickly through our website, with one of our agents by phone, mail, or even through our social networks.

We are the official agency of Cancun Airport Transportation with more than a decade of experience in tourist ground transportation. We care about our customers' safety and total satisfaction during their stay in Cancun and its surroundings. We also have certified drivers who will offer the best experience during your transfer from Cancun airport to your hotel.

You can discover new places by getting a private transportation service with us. Get to your destinations quickly, and even avoid long waits to go from one place to another. So don't think twice; contact us and discover why thousands of travelers have chosen us as their #1 Cancun airport transportation option.

Cancun Airport Transportation FAQs

What does a cancun airport transportation service include.

By booking a Cancun Shuttle service, you will enjoy the following benefits:

• Reception at the Airport
• Bilingual Drivers
• Private transportation
• 24-hour service
• Personalized attention
• No charge for flight changes

Top Hotels in Cancun

In Cancun, you can find the best hotels like Hyatt Ziva, Excellence Playa Mujeres, Moon Palace, and Hard Rock Riviera Maya, among others. Learn about the best hotels in Cancun and book your accommodations and transportation today.

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Airbnb Cancun

The latest blog post at Cancun Airport Transportation

14, Apr 2024

Cancun Airport Transportation to Thompson Beach House

If you are planning to stay at Thompson Beach House on your next vacation and you are looking for the best transportation option from Cancun Airport, you have found the right post. Here is the information you need to know to book a smooth transfer, book your transfer with us now!

Cancun Airport Transportation to Hotel Riu Yucatan

If you are planning to stay at Hotel Riu Yucatan on your next vacation and you are looking for the best transportation option from Cancun Airport, you have found the right post. Here is the information you need to know to book a smooth transfer, book your transfer with us now!

Cancun Airport Transportation to Banyan Tree Mayakoba Hotel

If your vacation plan includes staying at Banyan Tree Mayakoba and looking for the best transportation option from Cancun Airport, you have come to the right place. This post will provide you with the information you need to ensure a smooth transfer and make the most of your experience in this dream destination. Arrive at Banyan Tree Mayakoba and enjoy the extraordinary gastronomic offer and the comfort provided by the resort, this hotel is a place for relaxation, renewal and romance. Book your transportation with us now!

Official Cancun Airport Transportation

Cancun Airport Transportation from $24.00. Reserve the most comfortable Cancún Transportation service and get 20% OFF JUST FOR TODAY. BOOK NOW!

Discover why more than 5K happy customers rate us with 5 stars Cancun Airport Transportation | from 24.00 USD

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Navigating Cancun Airport: Everything You Need To Know

About the author

Alex Gomez, the founder of Mexico Travel Buddy, combines his firsthand, on-the-ground experiences in Mexico with a personal connection to the country, fostered through his Mexican wife and numerous explorations. More info

What To Expect At The Cancun Airport

When you arrive at the airport in beautiful Cancun, there will be many things you should expect to do before exiting the airport.

When you get off your plane at either terminal 2 or terminal 3, you will head down the escalator and to immigration. If you are traveling from another country, enter the line that says “visitors”. To the left, there will be self-serving kiosk options that will require your passport. If you choose the self-kiosk option, you will still need to see an official in order to get your passport stamped. Once your passport is stamped, you will exit into the baggage claim area where you can collect your luggage. Before leaving the airport, you are required to have your luggage x-rayed. At the end of this line is where you will present your immigration form. After looking over your form, you will have to press the big button. If you get the green light, you are good to go. Get a red light, however, and they will be doing a quick baggage search. This will be the last required line you stand in before exiting the airport.

Required Immigration Form

While you are on your flight that is heading to Cancun, you will be given an immigration form, aka Forma Migratoria Electrónica (FMME) that needs to be filled out. If your flight attendant does not pass these forms out, be aware that you will still need to fill one out before exiting the airport officially. Don’t panic if you did not receive a form on your flight. You will be required to fill one out when your passport is being reviewed by an immigration agent, they will provide you with the form and a pen if you don’t have one.

Personally, I recommend filling this form out prior to your trip, from the comfort of your own home. You can fill in the information, and print the form out ahead of time here: https://www.cancunairport.com/immigration.html .

There are two parts to this form. One part is the Entry Form, the second is the Exit Form. The entry form will be torn off and kept by the immigration officer, the exit form will be stamped and returned back to you immediately.

THIS IS IMPORTANT! You will need to keep the exit form the entire time you are in Mexico. When you are checking in for your flight to head back home, you will be required to present the exit form along with your passport. Make sure to keep the exit form in a safe place during your stay.

If you do happen to lose your form, there’s an immigration office in Terminal 2 and 3 to assist you. Replacing your tourist card will take a while, so make sure to arrive at the airport early if you need a new one.

See also: Flying To Cancun: Ultimate Guide

Getting Through Immigration and Customs

When you arrive in Cancun, there are plenty of agents ready to answer any questions you may have. Exit the plane and you will be directed to the escalators that lead down into the immigration area. As you come down the escalator, there is usually a large line of people.

This line generally moves quickly but will vary by day. You can choose to use the self-serve kiosk to the left to scan your passport. You will still be required to visit with an immigration officer to get your passport stamped.

After passing through immigration, you will be in the baggage claim area. Here you will gather all your luggage and carry on items together. You will then stand in yet another line for customs. They require that every bag is x-rayed, including your carry-on bags. When you reach the end of the line, this is where you will hand the immigration officer the FMME form you previously filled out.

The officer will rip off the perforated part (Entry Form) and keep it. The exit form portion will be stamped and given back to you to keep. Next, you get to press the big red button.

Pressing this button is the best part of the whole process. It’s the one time in life when you are actually supposed to press the big red button that ultimately determines your fate.

If you get a green light after pressing, congratulations you are now able to continue onward. If you get the red light, no worries. This means they need to manually check your bags. Stay calm, as this is just standard protocol. I know it’s not fun having people rip through your belongings, but they are just doing their job. Treat them with respect, and you will be on your way in 10 minutes or less.

You have officially made it through the screening process, welcome to Cancun!

See also: How Many Days You Need To Stay In Cancun: Ultimate 7 Day Guide

The whole immigration and customs process can take upwards of 2 hours, but 1 hour is more common, while the best-case scenario puts you at about 30 minutes to get through both. Having the proper documentation such as your passport and immigration form ready ahead of time will save everyone time.

Surviving The “Shark Tank”

Once you have cleared immigration and customs, you are split out into what is known as the “Shark Tank”. The shark tank isn’t really a tank full of sharks, but close enough. It’s the area after customs where there will be counters for renting transportation and buying timeshares.

Most likely, you will be approached. If you aren’t approached, you will at least hear someone holler in your direction. If you aren’t interested in any of the services being offered, take Dori’s advice and just keep on swimming. Be courteous however, everyone here is just doing their job.

Transporters such as cab or shuttle drivers are not allowed to wait anywhere inside the airport, so if someone is claiming to be your ride, ignore them. If you have pre-arranged transportation, they will be patiently waiting outside when you exit the airport. Generally, they will be holding a sign with your name or your family’s name on it.

How To Get To Your Hotel From The Airport

If you are curious about what options Cancun offers in terms of transportation from the airport, there a many to choose from. All of them carry their own pros and cons and vary in price for a ride to Cancun. There are airport taxis ($24.00 USD), private service ($30.00 USD), a public bus (Ado $5.00 USD), a rental car (as low as $5.00 per day), and shared shuttles ($17.00 USD).

Depending on your preference and budget, you will need to choose accordingly. You will not need to reserve ahead of time for a taxi or a public bus. You will need to reserve your private service, rental car, or a shared shuttle ahead of time, however. If not, you may end up waiting a while trying to arrange transportation at the airport.

See also: Is Tulum Overrated? A Traveler’s Opinion.

Best Transportation From The Cancun Airport

Determining which transportation service is the best for traveling from the Cancun airport greatly depends upon your budget and personal preference. If you don’t mind sharing a vehicle with others, choose either the public bus or a shared shuttle. If you prefer more privacy, try either an airport taxi (budget option) or a private service shuttle (premium option).

The public bus will not stop directly at hotels, but rather at each Ado bus stop (they are plentiful all around Cancun). If you prefer direct transportation to your hotel, reserve a spot on a shared shuttle. I like using Viator.com , they provide you with all the different shuttles that are offered at the airport, along with different pricing.

If you prefer a bit more privacy, then an airport taxi or a private service shuttle is your best option. Normal city taxis are not allowed to pick you up at the airport, so you pay a premium for the airport taxi.

The private service will cost slightly more than an airport taxi but also offers more room if you have a lot of luggage, or are traveling with your family.

Given Cancun is on your radar, you may find my Cancun Snorkeling and Best Sport Fishing guides useful!

Using Uber In Cancun

Uber can be an efficient and cost-effective way to get around Cancun, in some cases an Uber may be up to 4 times cheaper than requesting a taxi. However, Uber in Cancun is a gray area. As of June 6th, 2019, a federal judge ruled to allow Uber Mexico to operate in the State of Quintana Roo. You can use your Uber app and request a ride in Cancun. Keep in mind Uber drivers cannot pick up at the airport, but they can drop you off.

Most local cab drivers are not too thrilled about Uber, so it is best to request an Uber away from other taxi drivers when possible.

Make sure you download the Uber app before leaving for Mexico, that way you don’t have to worry about downloading it when you really need it.

Cancun Airport Conclusion

Flying into a foreign airport can be nerve-racking, I get it. There is a lot more required of you as a passenger. Planning in advance and being prepared for everything such as filling out your immigration form, having your passport readily available, and setting up transportation from the airport to your Airbnb or hotel, will make the whole process that much easier and more efficient.

I didn’t plan ahead my first time traveling to Cancun, I had my passport with me and filled out the immigration form on my flight, that was about all the planning I had done.

Even with that being said, getting through the airport was really simple and stress-free. If you aren’t prepared, it will take longer yes, but I’m here to assure you that you will be okay, and get through the airport with minimal issues.

The hardest part for me is standing still in the long lines. I get excited and want to start my adventure already! You can’t blame me, right? Remember, you got this!

Alex Gomez, the founder of Mexico Travel Buddy, combines his firsthand, on-the-ground experiences in Mexico with a personal connection to the country, fostered through his Mexican wife and numerous explorations. As a professional writer and avid travel enthusiast, his favorite destination remains anywhere within Mexico's diverse landscapes. His extensive travels have equipped him with a treasure trove of tips, tricks, and insights, which he enthusiastically shares with his audience. Alex's stories and photos on the website not only showcase his love for Mexico but also offer readers a deeply authentic and engaging perspective.

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Cancun International Airport

Official Cancun airport website, with information and official communications from Cancun International Airport (CUN).

Cancun Airport Website

The Cancun airport web site has the objective of providing official information, as well as information about flights and services at the Cancun airport. With the objective of being a clear source of information for tourists visiting Cancun. Welcome to Cancun!

Visitax Cancun

Visitax is the new online platform created to facilitate the payment of the tourist tax for foreign visitors arriving in the Mexican Caribbean. This platform allows tourists to conveniently and securely make the payment before their arrival in Quintana Roo, during their stay, or upon leaving the state. With Visitax, travelers have the option to fulfill this requirement quickly and easily, enabling them to enjoy their experience in the region without any hassle. 

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Cancun Airport Information

Welcome to Cancún International Airport, the second busiest airport in Mexico, serving over 25 million passengers annually. Located just 16 kilometers from the bustling hotel zone of Cancún, our airport offers convenient access to the stunning beaches and vibrant attractions of the Mexican Caribbean. Equipped with three terminals and modern facilities, Cancún International Airport provides a range of services including duty-free shopping, restaurants, currency exchange, car rental, and VIP lounges.

Visitors can easily navigate through our well-organized terminals, with ample signage and helpful staff available to assist with any inquiries. Additionally, the airport offers transportation options including taxis, shuttles, and rental cars, ensuring seamless connectivity to hotels and resorts throughout the region. For up-to-date flight information, terminal maps, and travel tips, please visit our website or download our official app. We look forward to welcoming you to Cancún International Airport and assisting you on your journey to the Mexican Caribbean.

Flights in real time

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Cancun International Airport FAQs

1. what is the official name of cancun international airport.

The official name is “Cancun International Airport” (IATA Code: CUN).

2. In what year was Cancun International Airport inaugurated?

The airport was inaugurated on April 27, 1974.

3. Where exactly is Cancun International Airport located?

It is located in the municipality of Benito Juárez, in the state of Quintana Roo, Mexico.

4. What is the average annual passenger traffic at Cancun International Airport?

The airport has an average annual passenger traffic of several million, making it one of the busiest airports in Mexico.

5. How many terminals does Cancun International Airport have?

It has three terminals: Terminal 1, Terminal 2, and Terminal 3.

6. What are the main airlines operating at Cancun International Airport?

Some of the main airlines operating at the airport are American Airlines, Delta Air Lines, Aeroméxico, Interjet, and Volaris, among others.

7. What services does Cancun International Airport offer to passengers?

It offers a wide range of services including duty-free shops, restaurants, cafes, car rental, currency exchange, VIP lounges, internet access, and medical services, among others.

8. Which international destinations are directly connected with Cancun International Airport?

The airport has direct connections with international destinations in North America, South America, Europe, and other regions, including major cities such as Miami, New York, Toronto, Madrid, and London.

9. What types of ground transportation are available from Cancun International Airport to nearby tourist destinations?

Transportation options include taxis, private transportation services, buses, and car rentals from the airport to popular tourist destinations such as Cancun, Playa del Carmen, and Tulum.

10. What is the International Air Transport Association (IATA) airport code assigned to Cancun International Airport?

The IATA code for the airport is “CUN”.

CANCUN AIRPORT TRANSPORTATION

CANCUN AIRPORT TRANSFERS

Welcome to Cancun Airport Transportation ® . At Cancun Airport Transportation ® we have more than 20 years of experience doing Cancun Airport Transfers and Tours in Cancun and Riviera Maya so we know what you need.

#FollowTheSuitcase We are the original Cancun Airport Transportation... the ones with the orange suitcase.

We provide Private, safe and reliable Transportation from the Cancun Airport to your Hotel in different parts of the area, like Cancun Hotel Zone, Cancun Downtown, Playa Mujeres, Puerto Morelos, Playa del Carmen, Puerto Aventuras, Akumal, Tulum and all the Riviera Maya.

We know that when you are landing at Cancun Airport, the only thing you want is to get to your hotel or destination as fast as possible. Our mission is to help you achieve that so you can enjoy your trip from its very beginning. Remember our transportation is private, safe and fast.

PRIVATE CANCUN AIRPORT TRANSPORTATION

All services provided by Cancun Airport Transportation are private, you wont share your transportation with others. Any transportation category you choose from vans, Suburban or Group transportation will be only for your party from the Cancun Airport or viceversa.

CANCUN TRANSPORTATION

At Cancun Airport Transportation ® we will provide private transportation to and from your Hotel, Condo or house in any destination in Cancun or the Riviera Maya, either One Way Transportation or Roundtrip Transportation. As our name is Cancun Airport Transportation, you might think we only do transfers from the Cancun Airport, but we can take you anywhere with our vehicles. Cancun Airport Transportation provides private transportation for Open Services too, a transportation for an Open Service is when you decide to have the vehicle with you for an amount of time, it can be from 6 hours, 12 hours to whatever you want.

CANCUN AIRPORT TRANSPORTATION SERVICES

CANCUN AIRPORT PRIVATE TRANSPORTATION

This Private Transportation from Cancun Airport is available for all our destinations, service is provided in a VW Transporter for up to 8 passengers. (Kids/Iinfants are considered as passengers)

CANCUN AIRPORT LUXURY TRANSPORTATION

This Luxury Transportation from Cancun Airport is available for all our destinations, service is provided in a Suburban or Similar for up to 6 passengers (Kids/Infants are considered as passengers) .

CANCUN AIRPORT PREMIUM TRANSPORTATION

This Premium Transportation from Cancun Airport is available for all our destinations, service is provided in a Cadillac for up to 5 passengers (Kids/Infants are considered as passengers) .

CANCUN AIRPORT GROUP TRANSPORTATION

This Group Transportation from Cancun Airport is available for all our destinations, service is provided in a VW Crafter, Transit or similar for up to 16 people (Kids/Infants are considered as passengers).

CANCUN AIRPORT LIMO TRANSPORTATION

This Limo Transportation from Cancun Airport is available all our destination except Tulum , service is provided in a Chrysler 300 (11 people) or Suburban (14 people) Kids/Infants are considered as passengers).

CANCUN AIRPORT TRANSPORTATION REVIEWS

Reviews really matter to us. At Cancun Airport Transportation we make constant efforts to improve our transportation services with our clients, and in order to do that we request reviews to all our passengers in order to know how was their Cancun Airport Transfer services either from Cancun Airport or back to it, or if they had private transportation services in the area. We read each review that we get, we thank all the good and great reviews we get and we of course take action on those that gives us areas to improve our transportation services. Cancun Airport Transportation remains loyal to its customers and will work to always achieve better reviews.

CANCUN AIRPORT TRANSPORTATION´ S POPULAR DESTINATIONS

Cancun is known worldwide for its turquoise blue waters and its white sandy beaches... Transportation to Cancun from Cancun Airport is about 30 minutes or less. Also Cancun Airport Transportation can provide you with transportation in the city, for example a Shopping tour, or an open service for you to go to different places.

Costa Mujeres is a new trendy white beach destination with beautiful all inclusive hotels and resorts overlooking Isla Mujeres. Transportation to Costa Mujeres from Cancun Airport is about 55 minutes. Cancun Airport Transportation can provide you with transportation from this area to a restaurant in Cancun or to a private day trip to Chichen Itza.

Playa del Carmen is a really cosmopolitan city in the Riviera Maya with a trendy 5th Avenue that has everything you need. Beach and shopping are just a block away. Transportation to Playa del Carmen from Cancun Airport is about 55 minutes. If you are staying in Playa del Carmen, you can hire Cancun Airport Transportation to take you for a cenote day trip with an open service hire.

Tulum is the hottest of all destinations where you'll enjoy eco chic services, nice eco friendly hotels and great people from everywhere in the world. Transportation to Tulum from Cancun Airport is about 1:45 hrs. In Tulum, Cancun Airport Transportation can be your dedicated driver, we can take you to places like Tulum ruins, Coba ruins that are about 45 minutes from Tulum and to all the cenotes in the area.

Where can Cancun Airport Transportation take you?

With our transportation services we can take you anywhere you want. Now a new airport is opening (2024), the Tulum International Airport, and we can also take you from there to your destination in the Riviera Maya. With our private transportation services we can take you anywhere in the area from Cancun to Riviera Maya and more. Cancun Airport Transportation can take you to all the different parks that exist, like Xcaret, a great park that will amaze all the family. We can also take you with a private transportation service to a great place called Xel-Ha, and the great idea about taking transportation to this park is that you have a whole day open bar service (besides all the water activities). Cancun Airport Transportation can also take you in a private journey to one of the seven wonders of the world, Chichen Itza! Book one of our private transportation tours to this amazing place.

Why using Cancun Airport Transportation®

Let our staff provide you with excellent and professional service when you arrive at Cancun Airport, welcoming you to one of the hottest cities in the world! Both for its weather and because it's trending!

At Cancun Airport Transportation we have over 10 years of experience in the travel industry in Cancun and we know how to make your trip more comfortable. Use our easy, user-friendly Cancun Airport Transportation booking engine to decide where you want to go and which service to use, you'll get an automatic confirmation with instructions on how to find us and what you can expect at the Cancun Airport.

Booking your airport transportation ahead of your arrival is always a good reason, like that you have everything sorted out, let us worry about your travel details so you can enjoy a cold beer at your arrival. Cancun Airport Transportation provides personally crafted services for you no matter which destination you go in Cancun or the Riviera Maya.

About Cancun Airport Transportation®

Cancun Airport Transportation ® started as a Mexican Family runned company with just a couple of vans and chauffeurs and our main goal has always been to provide the best transportation service to all of our guests.

Since its beginning Cancun Airport Transportation has had as a goal to make our clients wishes come true, have a great experience while visiting Cancun and all the surrounding areas in the Riviera Maya, from Playa del Carmen to Tulum, listening to all their needs through reviews, comments, emails and chats we get. We have had the TripAdvisor Travellers' Choice Awards for years.

Cancun Airport Transportation ® is now a registered brand in Mexico, as we were the first using this name as a former company, sadly there has been some people trying to copy or name and logistics and we have had to work against this.

Now, after years of growing and hard work we can provide transportation services to any group of people since we have increased our number of vehicles like vans, Suburbans, Escalades and larger vehicles like VW Crafter.

Remember that in Cancun Cancun Airport Transportation ® is here for you!

Is Cancun Airport Transportation® the best transportation service in the area?

At Cancun Airport Transportation® , we know how important it is for you to have transportation on time after several hours of flight, because the last thing you want to do is wait at the Cancun Airport a longer time than needed.

We have been awarded the Travellers's Choice Awards for several years now and those reviews that our clients give us speak for themselves... We have had bad reviews and made mistakes, but we constantly for to make Cancun Airport Transportation a better company for you.

QUICK & EASY BOOKING

We have one of the easiest Cancun Transportation reservation systems online, so you only have to follow thru and pay with PayPal.

We are proud to give you the best rates in Airport Transportation in Cancun, so you'll be sure you are saving money, book online and get the best prices.

Questions about Cancun Airport Transportation

What is the best transportation from cancun airport to my hotel.

There are lots of different transportation options from Cancun Airport, like ADO bus that can take you to Cancun and Playa del Carmen, taxis just going out of the airport, but those are pretty expensive, and of course, private transportation like ours with Cancun Airport Transportation , that you prebook and you'll have your transportation waiting for you at your arrival.

How do I get to my hotel from Cancun Airport?

Probably private transportation is the best option, so tou don't wait or share your transportation service, at Cancun Airport Transportation we can provide this private service.

How long does it take to get to to my hotel from Cancun Airport?

This will depend where your hotel is located at. Cancun Airport Transportation can take you anywhere in the Cancun and Riviera Maya area. Timings for areas are aproximate, Cancun can be from 15 to 35 minutes, Playa del Carmen will be about 55 minutes and Tulum from 1:30 to 1:55 hours.

How do I know Cancun Airport Transportation is an official transportation company?

Cancun Airport Transportation is a Trademark registered under the Mexican law and is operated by Cancun Transportation & Travel Services as a company and it has all the permits and insurances need.

CANCUN TRANSPORTATION SERVICES

At Cancun Airport Transportation ® we have really nice and comfortable vehicles to provide you with your airport transfers from Cancun Airport, you can automatically reserve all of these services on our website. Services we provide, like we said above can be from the Cancun Airport to your Hotel Airbnb or Condo and these can be private transportation on a van for up to 8 people, Group transportation on a Crafter Van for up to 16 people or Luxury transportation provided with SUV vehicles like Suburbans.

Apart from the Airport Transportation services, we can also take you anywhere. We have a wide range of service to transfer you around Cancun and the Riviera Maya:

You have come to enjoy the Caribbean and surely you need transportation to your Hotel or Airport, this service is the ideal for you.

Need to change from one hotel to another while in Cancun? We help you with this transportation hotel-to-hotel.

When you relax on your vacation, probably the least you want to do is drive and even more if you plan to drink! We can take you to your restaurant and return to your hotel.

Are you visiting Xcaret or Xel Ha? Or probably Xoximilco or the Mayan Museum in Cancun. At Cancun Airport Transportation we can take you to any of these parks.

One of the best things you can do in Cancun is to visit a Mayan Site like Chichen Itza or Tulum or Coba and get to know all about this millennial culture, so let us take you there!

CANCUN AIRPORT TRANSPORTATION TIMES

The transportation time from Cancun Airport to Cancun is approximately 20 minutes. Cancun Airport Transfers times may change due to traffic conditions.

Isla Mujeres

The transportation time from Cancun Airport to Isla Mujeres Ferry is approximately 35 minutes. Cancun Airport Transfers times may change due to traffic conditions.

Playa del Carmen

The transportation time from Cancun Airport to Playa del Carmen is approximately 55 minutes. Cancun Airport Transfers times may change due to traffic conditions.

The transportation time from Cancun Airport to Akumal is approximately 1 hour and 45 minutes. Cancun Airport Transfers times may change due to traffic conditions.

The transportation time from Cancun Airport to Mahahual is approximately 4 hours.

The transportation time from Cancun Airport to Valladolid is approximately 2 hours and 30 minutes. Cancun Airport Transfers times may change due to traffic conditions.

Playa Mujeres

The transportation time from Cancun Airport to Playa Mujeres is approximately 35 minutes. Cancun Airport Transfers times may change due to traffic conditions.

Puerto Morelos

The transportation time from Cancun Airport to Puerto Morelos is approximately 35 minutes. Cancun Airport Transfers times may change due to traffic conditions.

Puerto Aventuras

The transportation time from Cancun Airport to Puerto Aventuras is approximately 1 hour and 30 minutes. Cancun Airport Transfers times may change due to traffic conditions.

The transportation time from Cancun Airport to Tulum is approximately 2 hours. Cancun Airport Transfers times may change due to traffic conditions.

The transportation time from Cancun Airport to Holbox is approximately 2 hours. Cancun Airport Transfers times may change due to traffic conditions.

The transportation time from Cancun Airport to Merida is approximately 4 hours. Cancun Airport Transfers times may change due to traffic conditions.

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4 Types of Cancun Transportation from the Airport

When landing at Cancun Airport , the first thought is how to arrive at your hotel destination in a convenient, and efficient way. Besides, we understand that your primary concern upon arriving at Cancun Airport will be reaching your hotel. Therefore, in this article, we provide you with options for Cancun transportation from the airport to make your arrival hassle-free.

Here are some transportation options to make your trip from the airport as pleasant as your stay in the paradisiacal destination of Cancun.

Private Transportation from the Cancun Airport

Private transportation is an individual or shared transfer service booked in advance for your group, friends, or family from a predetermined point of departure.

If you prefer a customized hassle-free journey, private transportation is the best option for you.  Many transportation companies offer private transportation services from the Airport to your hotel in Cancun and the Riviera Maya. 

The Advantages of Booking Private Transportation

There are a lot of advantages to booking private transportation, therefore these are some important points to consider:

• Your transfer won’t be shared with unknown people. 
• The trips are customized, which means that you choose your departure, destination, day, and schedule. 
• You won’t be waiting for your transportation, because is a quality and punctual service.
•  When you book private transportation through a transportation company like Cancun Airport Transportation , you have safety assurance and quality service.
• Trust and peace of mind to know your drivers can speak international English language.
• Booking in advance ensures that you’ll be able to reach your destination as soon as possible. 

Taxi Services from the Cancun Airport

Taxis are a convenient alternative and it’s easy to find them at the Cancun Airport. Although official taxis are available on-site, it’s advisable to confirm the fee before boarding to avoid surprises. However, Taxis are an option at the Airport and are Cancun Transportation from the Airport too. 

If you prefer to explore at your own pace, consider renting a car. Several car rental companies have counters at the airport, offering a wide range of options for all budgets. This gives you the freedom to explore not only Cancun but also the surrounding areas.

Bus ADO from the Cancun Airport

The arrival point is downtown Cancun. These buses are shared and accommodate approximately 45 passengers. The fare is not very high, so if you’re traveling on a tight budget, this could be the right option.

There are several Cancun transportation options from the Airport . The most important is your security and your comfort. Regardless of the option you choose, planning will allow you to start your vacation in Cancun in the most relaxed way possible. Enjoy your trip!

Ventana de mantenimiento

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Transfer to Cancun Hotel zone

Private Service | One Way | 1-5 pax

Transfer to Ferry to Cozumel

Transfer to bacalar, transfer to ferry isla mujeres, transfer to akumal, transfer to ferry holbox, transfer to chichen itza.

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Cancun airport private transportation

Our shuttle service have comfortable chairs - each with security belts and space for your luggage. They also have air conditioning in the passenger´s area, which you can adjust to your liking during your transfer from Cancun to the "Zona Hotelera"(Hotel Zone) or your chosen destination. Specialized in transfers in Cancun, Riviera Maya and Tulum from the airport to the lobby of your hotel.

Private transportation from cancun airport to playa del carmen

In an average, you will spend 55 minutes in the hotel´s lobby thinking about if you want to swim in the pool or in the sea. With our transfer service, you can travel safely from Cancun International Airport to Playa del Carmen.

CANCUN INTERNATIONAL AIRPORT

Welcome to the favorite destination of thousands of people around the world, friends. Cancun International Airport is one of the most active airports in Mexico, with the largest influx of international flights in the country, Cancun being 16 kilometers away from the entrace to the "Mayan World".

Our transfer services is offered from Cancun International Airport to any hotel, Airbnb or apartament you have booked in. In case you don´t find your destination listed or need any special requets don´t hesitate to contact us through WhatsApp.

We have a great catalog of transfer services in Cancun and the Rivera Maya, with private tours for families, groups and friends as well.

In Riviera Maya time is valuable, don´t waste it in long lines, cut it out by booking the best cancun airport shuttle service online and save money!

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5 Best Ways to get from Cancun Airport to Cancun, Mexico

By: Author AnaMarija Mishachkovska

Posted on Published: July 26, 2022  - Last updated: November 22, 2023

You can get from Cancun Airport to Cancun by ADO bus, shared shuttle, private transfer, rental car, or taxi.

The  cheapest option to travel from Cancun Airport to Cancun is by ADO Bus , which costs USD 8.5. The journey takes a bit over 4 hours and you’ll need to switch vehicles in Playa del Carmen.

The  most popular option is the shared shuttle , which offers convenience and speed and costs USD 17.

The  fastest way to travel to Cancun from Cancun Airport is by private transfer or taxi/Uber . Prices start at USD 45.

Venturing through Mexico’s myriad landscapes has allowed me to gather knowledge on effectively navigating this mesmerizing destination’s charming and diverse regions.

So, in this detailed guide, I will share some of my best travel tips and break down each transportation option from the Cancun Airport to Cancun, so you have a smooth and easy trip!

Table of Contents

Transportation Options from Cancun to Cancun Airport

The following table outlines all transportation options from Cancun to Cancun Airport :

How far is Cancun from Cancun Airport?

The distance from Cancun to Cancun Airport is 11.6 miles or 18.7 kilometers. It takes around 30 minutes to get to Cancun from the airport.

Getting to Cancun from Cancun Airport

1. coach bus from cancun airport to cancun.

Journey Duration: 25-45 minutes

The first option for traveling to Cancun from the Cancun Airport is the ADO coach bus ! The frequently available ADO buses are your best choice to get from the airport to Cancun at the lowest price.

The ADO buses operate daily and depart frequently, multiple times every hour, from 07:50 AM until 11:00 PM, so it’s a transportation method you always have available, no matter when you land at the airport.

The trip is relatively short and takes about 30-40 minutes. 

You can catch the bus any time and get a ticket at the airport.

However, we recommend booking online to secure your seat for only USD 8.50!

So, check the departure times, book your tickets, and get to Cancun on the ADO Coach Bus!

Cancun Airport to Cancun Coach Bus Schedule:

The table below displays the ADO bus timetable for trips from Cancun Airport to Cancun, detailing departure times, journey lengths, and fares.

2. Shared Shuttle from Cancun Airport to Cancun

Journey Duration: 30 minutes

Another transportation alternative from the airport to your hotel in Cancun is the shared van shuttle ! 

This is an excellent choice for solo travelers since it provides convenience and comfort at a very affordable price! The price of one ticket is only USD 17.

The traveling time on the shared shuttle from Cancun Airport to Cancun is about 1 hour, and the shuttle will still take you directly to your hotel even though you’ll be riding with other passengers. 

The shuttles depart regularly, every hour, from 08:00 AM till 08:00 PM, so you can still go with this option no matter when you land.

We recommend checking the departure schedule and booking your ticket per your arrival time!

Cancun Airport to Cancun Shuttle Van Schedule

The table below displays the Mexico Travel shared van shuttle timetable for trips from Cancun Airport to Cancun, detailing departure times, journey lengths, and fares.

3. Private Transfer from Cancun Airport to Cancun

Journey Duration: Custom Time

If you want to travel comfortably and be taken to your final destination, a private transfer from Cancun Airport to Cancun is the best option!

Booking a private transfer guarantees that you’ll have a comfortable and enjoyable journey! In addition, you will be greeted by an English-speaking driver who will assist you with your baggage and take you to the air-conditioned vehicle. 

There are private transfers that can accommodate up to 16 passengers! Therefore, we recommend this option, especially if you are traveling with a big group! 

This way, once the cost is split among the group, the journey is affordable and worth the price!

So, organize your trip and book your private transfer from Cancun Airport to Cancun online today!

Prices for a private transfer from Cancun Airport to Cancun:

• 1-7 passengers: USD 59
• 8-10 passengers: USD 63
• 11-16 passengers: USD 114

Do you need help arranging your transportation?

Complete this form and one of our transportation specialists will be in touch!

We specialize in arranging transportation across Guatemala , Costa Rica, Mexico , Peru, Panama, Brazil, Thailand, and Colombia!

4. Driving with a Rental Car from Cancun Airport to Cancun

Journey Duration: ~20 minutes

Another great and affordable option from Cancun Airport to Cancun is renting a car! 

You can rent a car at the airport once you arrive, and driving your vehicle is likely the most convenient way to get from Cancun Airport to Cancun. However, we strongly advise making your car reservation in advance to get a better deal!

However, before you decide to rent a car, find out if there is a place where you can leave it or park it at your accommodation, and check if your car rental company includes exploring the area beyond Cancun. 

If you intend to stay at the hotel most of the time, relax, and go to the beach, you probably won’t use your car much, so renting would be a waste of money.

However, having your vehicle is very helpful if you intend to travel the Yucatan Peninsula by car or take day trips to nearby attractions!

It will give you all the freedom to explore and travel at your own pace, without tying you to public transport schedules!

So, if you’re ready to embark on a Mexican adventure, renting a car from Cancun Airport to Cancun is the option!

5. Taxi from Cancun Airport to Cancun

While taking a taxi is another option to get from Cancun Airport to Cancun, it’s certainly not one we’d recommend. 

If taking a taxi is your last-minute choice, remember that most taxis don’t have a meter, and you’ll have to negotiate to get a fair price, as taxi scams are frequent. 

Once you land at Cancun Airport, many taxis outside offer their services. If you have no choice and still decide to get in one, expect the cost to be around USD 45. 

If someone decides to charge you way more than this, it’s better to get a private transfer, bus, or shuttle !

Best day tours in Cancun, Mexico

Get Your Guide helps you find the best tours wherever you are heading. It’s usually the first website I check when I plan a trip to a new place.

Here, you can find some of the  best tours in Cancun, Mexico .

Frequently Asked Questions

How much is a taxi from cancun airport to downtown cancun.

The regular taxi fare from Cancun Airport to Downtown Cancun is around USD 45.

Are there Ubers in Cancun?

Uber is available in Cancun and some other areas of Mexico, and you can hail an Uber using the app.

What is the cheapest way to get from Cancun Airport to Cancun?

The cheapest way to get from Cancun Airport to Cancun Station is by bus , which costs USD 8.50.

What is the fastest way to get from Cancun Airport to Cancun?

The fastest way to get from Cancun Airport to Cancun is by car. You can either book a private transfer , get a taxi or rent a car. Driving by car from the airport to Cancun takes around 20 minutes.

Where do I catch the Cancun Airport to Cancun bus from?

Cancun Airport to Cancun bus services, operated by ADO, depart from Cancun International Airport T2 station.

Is there a direct bus between Cancun Airport and Cancun?

Yes, a direct bus departs from Cancun International Airport T2 and arrives at the Cancún Bus Station. Services depart every 30 minutes and operate every day.

More Routes from Cancun Airport

Cancun Airport to Playa del Carmen

Cancun Airport to Cancun

Cancun Airport to Tulum

Cancun Airport to Holbox

Cancun Airport to Puerto Morelos

Cancun Airport to Isla Mujeres

Cancun Airport to Cozumel

Cancun Airport to Merida

• About the Author

AnaMaria is a dedicated SEO specialist and content strategist with profound expertise in Transport in Costa Rica , Transportation in Mexico , Transport in Guatemala , Transport in Peru , and Transport in Thailand .

Expertises: Transport in Costa Rica, Transportation in Mexico, Transport in Guatemala, Transport in Peru, and Transport in Thailand

Jean Nájera is the CEO of GuateGo , an online marketplace to buy transportation tickets in more than 200 cities. He has profound expertise in  Transport in Costa Rica ,  Transportation in Mexico ,  Transport in Guatemala ,  Transport in Peru , and  Transport in Thailand .

Expertises: Transport in Costa Rica, Transportation in Mexico, Transport in Guatemala, Transport in Peru, and Transport in Thailand

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Cancun and the riviera maya tours.

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Plan your trip with us, because we can offer you the best advice for what you desire. Have an unforgettable vacation with the help of our team. Our team offers an amazing service for private airport to hotel transfers.

We also transfers between hotel and hotel and to other locations if needed.

We have also compiled a huge variety of tours, activities and attractions in Cancun, Playa del Carmen, Riviera Maya and trips to Isla Mujeres. From relaxing to fun and adventure tours, we have it all.

We are always here to help.

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Forget Cancun. Flying direct to this Mexican beach town from DFW Airport saves time, money

I f you’ve ever traveled to Tulum you would know it’s quite the day of travel. Now you have no excuse not to go, Tulum’s International airport is now offering flights from major airports in the U.S., including from Dallas/Fort Worth Airport.

Previously, travelers would have to fly three hours to Cancun, and then drive for an hour south to Tulum. Now, flights from DFW to TQO are a breeze, only two hours and 45 minutes long, and for practically the same price.

⚡ More trending stories:

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→ When do tornadoes occur the most in Dallas-Fort Worth?

Cancun’s airport is the main hub for travelers who go to eastern Mexico. Last year, a third of Americans traveling to Mexico flew into Cancun. Quintana Roo, Cozumel, Tulum, and Cabo are all tourist hot spots. Now, direct flights from DFW to the resort town are available.

Airlines are jumping at the chance to fly to Tulum. American and Delta begin flight to TQO on March 28. United follows on March 31. Finally, Air Canada will begin in May, and JetBlue in June.

The cheapest non stop flight right now from DFW is with American for $352. Flights with connections from DFW, will most likely have layovers at George Bush International Airport in Houston.

However there are a few details to note. TQO is still undergoing construction. Ground transportation is limited which is a main concern for David Ortiz Mena, Tulum hotel association president. Discussion on resolving this issue is still ongoing. Mexican officials are considering lowering the transportation tax to help soften the blow.

As a travel destination, Tulum offers white sand beaches as well as trips to archaeological sites. The hotel zone is close to downtown. It’s a tourist’s dream.

Just 35 minutes north from Tulum is the Riviera Maya, a wildly popular resort in Quintana Roo. According to data from the government of Mexico’s tourism secretary, the Riviera Maya had the most available and occupied rooms in Mexico in 2023.

This resort is also recommended by a Fort Worth Travel Agent, Alyssa Maisano. For a standard family of five, a trip to the Riviera Maya would cost around $4,500, including flights and the all-inclusive Riviera Maya package for five to seven nights.

©2024 Fort Worth Star-Telegram. Visit star-telegram.com. Distributed by Tribune Content Agency, LLC.

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I Cut My Hotel Price in Half Using Costco Travel and Still Earned Solid Travel Rewards

Brett Holzhauer

Content Contributor

9 Published Articles

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Katie Seemann

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Costco Travel Remains a Staple in My Toolbelt

Booking through costco travel, booking through marriott, final thoughts.

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When you’re a seasoned points and miles fan, it can become a ritual to simply book all your flights and hotel directly through the airline or hotel brand. This is typically more beneficial than not, as you earn loyalty status and also get direct customer service if something goes wrong.

But occasionally, I’ve found it to be beneficial to book through Costco Travel. Although I typically use this service for rental cars only, I’ve found some solid value in the last few months by using Costco’s all-in-one travel portal.

Here’s what you need to know about how I saved money through Costco Travel for my upcoming Mexico trip.

It’s shocking to me when I tell people about Costco Travel since many people don’t even know it’s a benefit. While it’s not always the best route to go, it’s a great resource to keep in mind when you’re looking for the best deal for your next trip.

On the platform, you can book hotels, rental cars, cruises, and theme park-related getaways, and you don’t need a membership to look through the website to see the available deals. However, you do need a membership (or a friend with a membership) to book through Costco Travel .

If you find a Costco Travel deal worth booking and aren’t a member, simply ask a friend or family member with a Costco membership for their login. I’ve booked rental cars, cruises, and hotels for friends and family through Costco Travel plenty of times with no issue at all. The entire booking can be in someone else’s name, and if you have an Executive Membership, you will earn 2% back to your yearly membership reward.

Regardless of how or where you travel, Costco Travel is worth playing around with, as there can be some great deals.

How I Saved Money Through Costco Travel

Although I recently wrote about how travel prices really haven’t jumped all that much when adjusted for inflation , seeing larger numbers never sits well psychologically. To add insult to injury, I’ve been pretty “points broke,” so I found myself using cash rather than credit card rewards for my recent travels.

When an opportunity came up to book a nice 5-day getaway in Cancun (a short 1.5-hour flight from Fort Lauderdale, Florida), I jumped right at it. But wow, some of these hotels are charging absurd prices. So I did some digging and found an incredible deal through Costco Travel. Here’s how the numbers shake out for a 5-night stay at the JW Marriott Cancun Resort & Spa and how much it would be if I booked directly through Marriott.

For a 5-night stay for 2 people at the JW Marriott Cancun, I paid $1,905.71, or $381 per night. It was still a bit pricey, but there’s more to take into account.

When booking travel through Costco Travel, you will likely see several promotions or discounts that further incentivize you to book through their portal. And this deal was no different.

For this deal, I’m getting the following perks:

• A $112 Costco gift card
• Private transportation to and from the airport
• $50 daily resort credit during the stay
• $50 spa credit

For the sake of this example, I won’t be counting the resort and spa credits, as booking through Marriott offers the same benefit. But I figure that a $112 Costco Gift Card is essentially a cash rebate. And since I have a Costco Executive Membership, I will earn 2% back on the purchase price, or $38 back. So my out-the-door cost for this stay is $1,755 .

For the $1,905 purchase, I used my Ink Business Preferred ® Credit Card , which earns 3x per $1 spent on travel (and select business categories up to the first $150,000 spent each year), netting me 5,715 Chase Ultimate Rewards Points. At a 2 cents per point valuation , that’s an additional $114 in value for my next trip.

The way I see it, I paid $1,755 for this trip and earned some valuable Chase Ultimate Rewards along the way.

Here’s the sticker shock if I were to have booked through Marriott directly for the same room. For the same 5-night stay when booking direct, I would have paid double — $4,036.

This is for the Transportation Package in Cancun , and while it may say $3,315 for the stay, it slyly adds in the government taxes and fees at checkout, bringing the total to just over $4,000.

This package comes with roughly the same benefits that Costco Travel was offering, with resort and spa credits and transportation to and from the airport. However, it doesn’t come with the Costco gift card.

But, if I were to book directly with Marriott, I would earn 10 Marriott Bonvoy points per $1 — earning me 40,360 Marriott points. And if I used my Ink Business Preferred card for this purchase as well, I would earn 12,108 Chase Ultimate Rewards points. With our points valuation , this would be $282 and $242 in earned value, respectively.

So, with all factors considered, including the rewards I would earn booking the trip, I would have paid $3,512 — double what I paid going through Costco.

The only benefit I would get booking through Marriott and not Costco Travel is earning toward Marriott elite status . But as I rarely stay at Marriott properties and don’t have status, it wasn’t part of my consideration.

Like any purchase you make today, it’s worth shopping around to see if there are better deals out there. Although it may pain you to make a third-party booking where you can’t take advantage of your loyalty status benefits, your wallet will thank you later. With all that money saved, you can definitely afford an extra hot dog on your next trip to Costco.

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About Brett Holzhauer

Brett is a personal finance and travel junkie. Based out of Fort Lauderdale, he’s had over 100 credit cards and earned millions of credit card rewards. He learned the tricks of the trade from his mom, and has taken many steps forward. He wasn’t exposed to much travel as a kid, but now has a goal of reaching 100 countries in his life. In 2019, he sold all of his possessions to become a digital nomad, and he says it was one of the best decisions he ever made. He plans to do it again at some point in his life.

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Tulum’s new airport is a fresh, intriguing and imperfect option for travelers. Here’s what it’s like

There's a brand-new airport for travelers hoping to visit Mexico's Yucatan Peninsula.

Several U.S. carriers launched service during the past week to Tulum's bright and shiny Felipe Carrillo Puerto International Airport (TQO), and TPG was there to report as the inaugurals began.

About 20 miles from the center of Tulum, the airport could be a more convenient option for travelers visiting the region's beaches, resorts and historical sites — many of which sit closer to Tulum than Cancun.

Want more aviation news? Sign up for TPG's free biweekly Aviation newsletter .

Though it opened for domestic service in December, the airport welcomed its first international flights from beyond Mexico on Thursday.

As part of that international "grand opening," TPG was on board the first-arriving American Airlines flight — as well as the first-departing Delta Air Lines flight. We aimed to get some insight into the new airport and the new dots and lines on these airlines' route maps. This way, we can help you decide whether this is the right airport for your next trip to Mexico.

Initial reaction

From the access road into the airport to the building to the terminal, taxiways and runways, everything is new. It's clean, fresh and less overwhelming than the older and better-known Cancun International Airport (CUN).

Overall, it's a gorgeous space with high ceilings, clever artistic touches and plenty of nods to the beauty of the surrounding Riviera Maya.

Natural light floods into the terminal with floor-to-ceiling windows, illuminating the spacious ticketing area and allowing guests plenty of views of the ever-increasing number of aircraft coming and going.

Still, readers should be aware it is lacking some amenities right now: The Wi-Fi and air conditioning were lackluster on day one of international flights, and it has little in the way of concessions at the moment.

Overall, though, it's an impressive new option for travelers.

Here's what we found arriving and departing on the first day of international service at Tulum's new airport.

What travelers can expect on a trip to TQO

Tulum, the Riviera Maya, Cancun and the entire Yucatan Peninsula are filled with gorgeous resorts.

Historically, though, guests hoping to get to Tulum have had to fly into busy Cancun Airport before getting a taxi or private shuttle to their resort; this can be a multihour trek and cost $150 or more each way. The new airport is designed, in part, to solve that problem.

Unfortunately, it's still not the perfect solution.

Since the airport is actually south of Tulum proper, the drive could still potentially take close to an hour (or more) if you're heading to the farther-north resorts of the Riviera Maya.

Still, there's hope among some locals that splitting passengers across two airports could ultimately help relieve some of the traffic problems the broader Cancun area has seen recently.

Where is the new Tulum airport?

Again, the new Tulum airport isn't exactly in Tulum.

It's about 20 miles from the center of town — and it's a bit farther from many of the popular resorts in the area.

One worker TPG spoke with at Tropical Elite Travel, a local transportation company, was quick to note the airport is more than a "stone's throw" from some of the region's better-known resorts north of Tulum. This is something for travelers to keep in mind as they plan trips.

For some more context, the airport is close to 100 miles south of Cancun. Playa del Carmen is right in between those two destinations along the coast.

Getting to and from the new Tulum airport

Following a stay at the Hilton Tulum Riviera Maya All-Inclusive Resort, TPG managing editor Clint Henderson — who was on the first-departing Delta Air Lines flight Thursday — spent about an hour driving to the terminal.

On the plus side, that's a lot faster than the 1 1/2 hours it took to get to the resort after arriving on a flight from Cancun.

Still, even with that shorter distance, getting to TQO was pricier than you might expect. The shuttle from the previously mentioned Tropical Elite Travel charged riders the same $120-plus for a transfer to TQO.

Our team found a taxi ride from the Tulum airport to the center of town (about a 45-minute ride) was about $60. From the Conrad Tulum Riviera Maya , north of town, it was closer to $100 for a taxi to the new airport.

There are also some cheaper ways to get to the airport, like taking an ADO bus .

Departing the new Tulum airport

Passengers enter the brand-new terminal through any of the four ground-level doors.

Overall, it's a much quieter feel as you enter the airport. If you can picture the honking horns, police sirens and overall bustle and chaos common at busy airports' drop-off curbs, this is far from that.

It's also a far cry from Cancun's much busier airport, which sees millions of passengers annually (nearly 4.8 million from the U.S. alone in 2023) and aircraft arriving from all over the world.

Except for the occasional noise of a jet taking off, it sounds (and in some way feels) more like you're in a public park than outside a busy airport.

Ground floor

Inside, on the ground floor (which is technically the arrivals level), there are currently a few shops, rental car company offices, taxi stands and bus line offices.

This is where you'll end up after baggage claim (more on that in a bit).

All around, you could hear the sounds of construction, making clear that parts of the airport (most notably the food and drink establishments) remain a work in progress.

Ticketing area

Multiple escalators, elevators and stairs take you up to the ticketing area, which is spacious and airy — and easily the most impressive part of the building.

Sunlight pours in through a translucent roof. There are two large islands where airlines have set up their check-in and bag drop stations.

American, Delta and United each have a row of check-in counters with plenty of space. On the opening day of U.S. flights, there were balloons and treats to honor the inaugural flights.

United added its own check-in counters with some modest decor when it launched service Sunday.

JetBlue plans to launch service to Tulum in the coming months. So do Air Canada and Panama-based Copa Airlines.

The security area was well staffed and took just a few minutes to get through.

Since Tulum is a much smaller airport than Cancun, you can likely expect smaller crowds — particularly until airlines fully scale up their flight schedules out of the airport.

For Clint's departure on Delta's inaugural flight, two officers checked his passport and boarding pass before he was allowed to scan his ticket at automatic gates.

At security, officers asked passengers to remove belts and watches so they could be put through the X-ray machines. Other items, like laptops and Kindles, had to be removed and put into a separate bin for scanning.

The departures concourse is one straight hallway. If you go left out of security, you'll find gates for domestic Mexico flights — at least right now.

If you go right, you'll find the gates for flights departing to U.S. destinations.

In all, the airport has 13 aircraft parking positions. There are only four true gates in the concourse itself, but some gates lead to multiple jet bridges. So, you could end up departing from a "D3A" or a "D3B."

Aesthetically, the gorgeous ceilings had plenty of lighting, with Mayan-inspired wood sculptures creating a dramatic impact.

This airport's floor-to-ceiling windows will likely inspire AvGeeks with killer views of aircraft taking off and landing.

Departing passengers will find wide-open spaces, plenty of seating, and sporadic plugs and outlets. Like most airport terminals, when flights start boarding, passengers congregate in the concourse a bit. Still, generally speaking, it's a fairly spacious concourse. That will be even more true once construction fully wraps up and there are more places to eat, drink and sit.

Marble floors and high ceilings give the terminal a high-gloss look.

Those gates number D1 through D4.

The gates seemed to be generally interchangeable, "common use" gates. So, you might see a Delta jet depart from a gate at one point in the day and then an American plane at that gate later in the day.

On day one of international flight operations, American Airlines decorated its gates with balloons and signage to mark the occasion.

Tulum uses automatic gates that let you scan your boarding pass, but right now, gate agents still seem to be checking passports prior to departure.

As it was the first day of international flights to Tulum, the flights were far more packed arriving than departing, so the concourse was fairly empty. That will likely change in the coming months as U.S. and other international airlines add more service.

On this day, however, Delta's inaugural outbound flight was lightly booked, with one worker saying there were 120 empty seats on the Boeing 737-800 — harking back to how empty planes were flying during the worst of the pandemic.

Amenities at the new Tulum airport

As mentioned, even though U.S. airlines only just launched service to Tulum, the airport has technically been open for about four months.

Still, it's fairly bare-bones when it comes to amenities — at least right now.

That's especially true regarding food and drink options.

Food and drink

Hard-hat areas make it clear that more shops and restaurants — including big chains and local spots — are on the way.

Eventually, more restaurants will be available, including some that will be familiar to Americans. TPG saw "proximamente" ("soon") signs for everything from Starbucks to Firehouse Subs to Le Pain Quotidien to Burger King to Applebee's.

It's a similar story landside, where we saw signs for well-known outlets like Starbucks and Domino's, along with some more locally inspired food and drink establishments.

Right now, though, be warned: Food options are sparse, with just a few small concession stands — think snack bars, not restaurants.

Until more places open, travelers can expect little more than bodega-like establishments selling cold water, sodas and bagged snacks like potato chips.

This should get a lot better in the coming months. In fact, there are already tables in place for what appears to be a budding food court.

At the moment, a key piece of advice if you're headed to the airport: Don't arrive hungry.

Ironically, despite the concourse being devoid of sustenance, there's already a duty-free shop up and running immediately post-security. Vendors wasted no time selling products like cologne, makeup and booze to travelers heading home from vacation.

Is there a lounge at the new Tulum airport?

Among the "coming soon" spaces is a Sala VIP club. A worker there said it would be opening in a few weeks.

The signs near the boarding area where American Airlines had set up festivities for its first flight out of Tulum suggested the lounge would be called The Grand Lounge Elite Salas Club; it has several outlets at Mexico City International Airport (MEX) and accepts Priority Pass .

Other amenities

A small nondenominational chapel with a giant lighted cross at the altar could provide a nice respite for those who want a spiritual moment at the airport.

There were also several large restrooms in multiple spots throughout the terminal. The bathrooms were spotless, and everything worked perfectly, as one might expect at a new airport.

Inside was a large restroom as well.

Finally, there were two children's play areas. One was near the domestic gates, and there was another near the international departure gates (D3 and D4).

Arriving at the new Tulum airport

The arrival at Tulum was seamless for TPG aviation reporter Sean Cudahy , who was on the first-ever commercial flight from outside Mexico to touch down at the new airport.

After beautiful views of the Mexican coastline on the final descent, it was a quick taxi to the gate; passengers were off the aircraft in minutes.

With a much smaller footprint than the Cancun airport, it was a very short walk to customs — no more than a minute or two down a ramp.

Getting through customs

Along the way, it became clear that this is a more visually appealing airport than the one in Cancun.

There were plenty of nods to the Mayan aesthetic and natural beauty of the Riviera Maya. One example is this tunnel leading into the customs area.

Passport control was a breeze. Since we were the first international arrival (and some of the first travelers off the aircraft), the customs agents were waiting for passengers — not the other way around.

Still, with 18 lanes and a relatively modest number of international flights planned to the new airport this year, it seems like a facility that should be well equipped to handle the planned passenger traffic even as things get busier.

But, as always, it will be worth watching how that unfolds in the coming months.

Baggage claim

Sean waited no more than five minutes for his bag at baggage claim, where there are three carousels for international carriers.

Notably, baggage claim is mere steps from where ground crew members unload bags from the aircraft. This should be a major help in getting bags back to passengers expeditiously.

This is an area where Tulum has the chance to excel over Cancun. Lately, TPG has heard reports of multihour waits for bags on some peak days in Cancun.

Once you have your bag in hand, head to one last customs station, where all of your belongings (even carry-on bags) will have to go through one additional scanner. Numerous travelers were stopped randomly by Mexican officials to have their bags opened and inspected.

TPG team members have experienced this in Cancun as well, so it's fairly consistent with the arrival experience there.

This could turn into a spot where bottlenecks could be a problem in the coming months, so just be prepared that once you have your bag in hand, your wait may not be over. As one of the first international passengers to proceed through this checkpoint, though, the wait was almost nonexistent.

Ground transportation

Travelers who have flown into Cancun know it can be a bit chaotic once you emerge from baggage claim; there are taxi companies, shuttle services, timeshares and tour operators all trying to get your attention.

There have also been reports of scams and unscrupulous pricing from taxi and Uber drivers at the Cancun airport for years, with visitors sometimes stuck in the middle.

Snap reaction at Tulum: There is some of that, but it's on a much smaller scale at a smaller airport.

Sean arranged on-site for a taxi to his central Tulum hotel for $60, and the driver was attentive and friendly.

Overall, though, Tulum's ground transportation still seems more expensive than what you'd expect in the region. You could be looking at anywhere from $100 to $120 if you go to any of the larger resorts.

If you are headed to Tulum proper, there are taxis for less; our ride to get there was "just" $60. Most visitors, however, will likely be headed farther afield.

The airport also offers rental cars, but it's worth checking opening and closing hours. Rental car offices are already open at the airport, including Hertz and Europcar, and that could be worth it if you don't mind driving. Just keep in mind most resorts will also charge you for parking.

You might want to investigate a bus service called ADO , which will drop you at spots close to major resort areas starting at $20 one-way. It was already taking bookings at the Tulum airport. You'll still need to take a taxi to your final destination, but this could help cost-conscious visitors.

Transportation in this part of Mexico is not terribly organized, and the new airport won't solve those issues.

Eventually, the new ( and controversial ) Tren Maya (Mayan Train) will open a station at the Tulum airport. There was signage and construction for the train on my journey into the airport, but it doesn't look like it's opening anytime soon.

The train started service in December, but so far, it only goes between Cancun International Airport and the city of Campeche. Eventually, it will come to Tulum and to the airport, but that's a long way off, judging by the construction sites at the airport.

If you're planning a trip to Tulum, we'd advise checking in advance with your hotel to see what type of transportation you might be able to book in advance.

How expensive is it to fly to Tulum?

For the foreseeable future, U.S. airlines will operate far fewer flights to Tulum than Cancun. That's in part because airlines are just getting operations off the ground. Also, Tulum is, quite simply, a much smaller airport.

Thanks to the forces of supply and demand, that will make for more expensive airfare to the newer Yucatan Peninsula airport.

Between now and the end of September, the average round-trip airfare to Cancun is around $364 (or $433 if you want to book a nonstop flight), according to booking app Hopper.

For Tulum, round-trip prices sit around $437 — about 20% higher — or $455 for a nonstop flight.

What US airlines fly to Tulum?

From the outset, the "Big Three" legacy U.S. airlines are offering service to Tulum. A fourth carrier is coming soon.

Spirit Airlines had originally planned Tulum service from Orlando and Fort Lauderdale but had to temporarily postpone those flights amid fleet constraints. In February, the airline told TPG it hoped to reestablish plans to launch Tulum service in the future.

Bottom line

The brand-new Felipe Carrillo Puerto International Airport is a beautiful airport that is worth considering on your next trip to the Yucatan Peninsula.

The airport isn't as close as guests visiting Tulum, Riviera Maya and Playa del Carmen resorts might hope.

However, it can still be a more convenient option than Cancun International Airport for visitors to some resort towns in the area.

It's also a lot less crowded and chaotic than the Cancun airport and doesn't have (so far) as many of the aggressive salespeople trying to get you to rent a car, buy a timeshare or hail a cab.

Unless you're traveling to a resort in Cancun itself, or otherwise visiting the northern reaches of Mexico's Caribbean coast, it may be worth considering TQO over Cancun — even if you have to pay a bit more to fly in and out of this airport.

That said, the airport has growing pains. The air conditioning is spotty, the Wi-Fi isn't currently working, and there are very few shops and restaurants right now. Oh, and there is no lounge as of writing.

Stay tuned as TPG monitors how the airport performs as crowds and flight options grow in the coming months.

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