cassidy travel head office

Cassidy Travel

Information about Cassidy Travel

Opening hours

• Monday: 9:30 AM – 5:30 PM
• Tuesday: 9:30 AM – 5:30 PM
• Wednesday: 9:30 AM – 5:30 PM
• Thursday: 9:30 AM – 5:30 PM
• Friday: 9:30 AM – 5:30 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: Closed

Cassidy Travel: Reviews

Fantastic experience: Great service very nice and helpful Megan in St Stephens green so very helpful went above and beyond to help us as we aren't great with doing things on line she was so nice, patient with us couldn't thank her enough thank you

Fantastic experience: Very good service, Stephen always looks after us ,

Fantastic experience: Cassidy Travel & staff were a delight to deal with. Looked after our booking from start to depart... l would look forward to booking with them again !!

Fantastic experience: Cassidy Travel are an excellent Travel Agency very professional friendly and aim to please the customer in every detail of their holiday. Lovely staff.

Fantastic experience: Great staff and very helpful

Fantastic experience: Very helpful staff always friendly and courteous, 10 out of 10, All good Thanks, Patrick

Fantastic experience: GREAT STAFF VERY KNOWLEDGEABLE, PROFESSIONAL AND SO LOVELY TO DEAL WITH HIGHLY RECOMMENDED

Fantastic experience: Staff in Cassidy travel Stevens green are very helpful and pleasant

Fantastic experience: Hi I am very grateful for louise Doyle who works in this travel agency ❤️ She went above and beyond everything to add me on my family holiday package I really am so thankful for all that she did to sort it

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu

Fantastic experience: Litrally had thee couples escape peace an space hoilday i always wanted an i swear the woman in the shop done it with little effort im never looking for my own flights again

Leave your opinion about Cassidy Travel:

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Cassidy Travel Head Office

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Cassidy Travel   Reviews

In the Travel Agency category

Visit this website

Company activity See all

Write a review

Reviews 4.8.

9,368 total

Most relevant

Lisa who arranged our booking was very…

Lisa who arranged our booking was very informative helpful professional when presenting different options for our group. She made the whole process of booking for a large group so easy. She was fantastic and very helpful. She was a pleasure to deal with and went over and above our expectations. We have booked with her before and will continue to do so as she is so knowledgeable and passionate about her job and delivering what we needed.

Date of experience : 14 May 2024

Lisa was very easy and efficient to…

Lisa was very easy and efficient to deal with . I find she always gives great advice and makes booking so effortless . I choose to book through Cassidy because they have never let me and my family down , great advice , great deals and very professional

Date of experience : 15 May 2024

I decided that after booking dozens of cruises on line that this time I would choose a local travel agent. I had of course checked everything out myself beforehand and was delighted that all the figures matched up. My Agent was helpful with a medical request I had so no bother there. She was so nice and helpful that the next day I visited Cassidy Travel again and turned my cruise in to a back to back cruise! One of the reasons I booked through them was I wanted an Agent from Ireland to get any benefits from my booking. When booking myself on line there was no benefit to any Agent and as Cassidys have been around for years with a good name they became my choice.

Date of experience : 07 May 2024

Shoutout to Natasha for a great experience

We booked our holiday in Cassidy Travel Tallaght. Natasha took the time to get us the best flights and hotel for the best price. She was so knowledgeable and made us so excited for our dream holiday. I would recommend Natasha and will definitely return to her for future trips

Date of experience : 06 April 2024

Best service every time

We had some specific requirements but flexible on location, and without Rosie's support we would not have as easily chosen a place that suited our needs. Can't book a holiday without Cassidy's.

Date of experience : 12 May 2024

Fanatic deals advertised on Facebook

Fanatic deals advertised on Facebook. All the staff are so helpful and follow up on any questions you might have. They are always very quick to get back to you and are very happy to offer alternatives if something is not exactly what you are looking for

While I excitedly sketched out what I…

While I excitedly sketched out what I wanted, I felt secure in the fact that Cassidy Travel and Lisa Walsh, as my preferred agents, would colour in the schedules, giving me peace of mind in also covering the what-ifs.

Great experience offered by Natasha!

Natasha in Cassidy Travel Tallaght was so helpful and spent a lot of time patiently going through various options for our holiday. She had great personal knowledge of our chosen destination so had good insight into how we should spend our time, what to see etc. I would definitely recommend Natasha for booking a holiday and will absolutely be returning to her again to book future trips.

Lovely staf and very helpful because…

Lovely staf and very helpful because we could not decide where we wanted to holiday this year but they gave us great choices

This time I booked holidays with April…

This time I booked holidays with April Baxter,Swords Pavilions. Very happy with a service, informative, efficient and very polite. Thank you .Happy costumer , Rima Stanisauskiene

Excellent customer service

Booked with a lovely friendly girl on the phone last week , she was in no rush and was happy to go through all my options with me, she evening asked a work colleague about different hotels etc.

Date of experience : 10 May 2024

Reply from Cassidy Travel

Dear Customer, Thank you for the feedback. We are pleased you had a great booking experience booking your holiday. We hope you have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

Advice was spot on I always feel…

Advice was spot on I always feel confident booking with Eva. She is very experienced and great to give a full picture of area and accommodation .very efficient and a lovely person to deal with Mary

Date of experience : 03 May 2024

Very helpful and patient

Very helpful and patient No matter how many questions or changes by me, Ciara always came back with more helpful suggestions. I’m glad to say I’ve booked the holiday now and really looking forward to it!

Date of experience : 11 May 2024

Dear Stephanie, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Great service…

I was dealing with Michelle and she answered all my questions etc. efficiently in a very helpful, friendly and professional manner.

Shout out to Lee! Liffey Valley Branch! Excellent Customer Care

The staff member Lee that helped us arranged our trip in Liffey Valley was extremely helpful and professional. We will certainly use this service again and have already recommended to family and friends.

Attention to Detail and Professional …

Attention to Detail and Professional service is hard to find .Lisa in Cassidy Travel (Swords) provides this in Spades . Second Time using Cassidy's and it will not be the last.

Date of experience : 13 May 2024

Lisa the sales rep was very helpful…

Lisa the sales rep was very helpful with us looking up different dates and flight times to suit us. It was brilliant to have someone that was so understanding to our needs. Also with medical needs with our hotel.

Date of experience : 04 May 2024

Susanne was so helpful and knew exactly…

Susanne was so helpful and knew exactly what we were looking for to enable us get a really nice holiday...pleasant and professional.

Quick, easy, and (most importantly) fantastic service

Cassidy is always my first port of call when I book a trip. The staff were friendly and helpful as usual. Gave me options on flights, accommodation and the cost breakdown for each option, while also throwing in their expert opinion too. I dealt with Alison on this occasion and she was brilliant. I received the same 5 star service I have come to expect when I deal with Cassidy. I was in and out with my desired trip booked and paid for within 20mins.

Dear Steo, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Sophie was great to deal with

Sophie was great to deal with - she gave me the quote for my holiday. Unfortunately she was out the day I booked my holiday and I booked with Chloe instead who was equally as nice and professional. The fact that you take one4all and me2you vouchers is also a major plus in my books as thats how our bonus is paid through work.

Dear Mairead, Thank you for the feedback. We are pleased you had a great experience with Sophie and Chloe. Have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

Suggested companies

Travel department, click&go holidays, loveholidays.

Cassidy Travel   Reviews

In the Travel agent category

Visit this website

Company activity See all

Write a review

Reviews 4.8.

9,368 total

Most relevant

Lisa who arranged our booking was very…

Lisa who arranged our booking was very informative helpful professional when presenting different options for our group. She made the whole process of booking for a large group so easy. She was fantastic and very helpful. She was a pleasure to deal with and went over and above our expectations. We have booked with her before and will continue to do so as she is so knowledgeable and passionate about her job and delivering what we needed.

Date of experience : 14 May 2024

Lisa was very easy and efficient to…

Lisa was very easy and efficient to deal with . I find she always gives great advice and makes booking so effortless . I choose to book through Cassidy because they have never let me and my family down , great advice , great deals and very professional

Date of experience : 15 May 2024

I decided that after booking dozens of cruises on line that this time I would choose a local travel agent. I had of course checked everything out myself beforehand and was delighted that all the figures matched up. My Agent was helpful with a medical request I had so no bother there. She was so nice and helpful that the next day I visited Cassidy Travel again and turned my cruise in to a back to back cruise! One of the reasons I booked through them was I wanted an Agent from Ireland to get any benefits from my booking. When booking myself on line there was no benefit to any Agent and as Cassidys have been around for years with a good name they became my choice.

Date of experience : 07 May 2024

Shoutout to Natasha for a great experience

We booked our holiday in Cassidy Travel Tallaght. Natasha took the time to get us the best flights and hotel for the best price. She was so knowledgeable and made us so excited for our dream holiday. I would recommend Natasha and will definitely return to her for future trips

Date of experience : 06 April 2024

Best service every time

We had some specific requirements but flexible on location, and without Rosie's support we would not have as easily chosen a place that suited our needs. Can't book a holiday without Cassidy's.

Date of experience : 12 May 2024

Fanatic deals advertised on Facebook

Fanatic deals advertised on Facebook. All the staff are so helpful and follow up on any questions you might have. They are always very quick to get back to you and are very happy to offer alternatives if something is not exactly what you are looking for

While I excitedly sketched out what I…

While I excitedly sketched out what I wanted, I felt secure in the fact that Cassidy Travel and Lisa Walsh, as my preferred agents, would colour in the schedules, giving me peace of mind in also covering the what-ifs.

Great experience offered by Natasha!

Natasha in Cassidy Travel Tallaght was so helpful and spent a lot of time patiently going through various options for our holiday. She had great personal knowledge of our chosen destination so had good insight into how we should spend our time, what to see etc. I would definitely recommend Natasha for booking a holiday and will absolutely be returning to her again to book future trips.

Lovely staf and very helpful because…

Lovely staf and very helpful because we could not decide where we wanted to holiday this year but they gave us great choices

This time I booked holidays with April…

This time I booked holidays with April Baxter,Swords Pavilions. Very happy with a service, informative, efficient and very polite. Thank you .Happy costumer , Rima Stanisauskiene

Excellent customer service

Booked with a lovely friendly girl on the phone last week , she was in no rush and was happy to go through all my options with me, she evening asked a work colleague about different hotels etc.

Date of experience : 10 May 2024

Reply from Cassidy Travel

Dear Customer, Thank you for the feedback. We are pleased you had a great booking experience booking your holiday. We hope you have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

Advice was spot on I always feel…

Advice was spot on I always feel confident booking with Eva. She is very experienced and great to give a full picture of area and accommodation .very efficient and a lovely person to deal with Mary

Date of experience : 03 May 2024

Very helpful and patient

Very helpful and patient No matter how many questions or changes by me, Ciara always came back with more helpful suggestions. I’m glad to say I’ve booked the holiday now and really looking forward to it!

Date of experience : 11 May 2024

Dear Stephanie, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Great service…

I was dealing with Michelle and she answered all my questions etc. efficiently in a very helpful, friendly and professional manner.

Shout out to Lee! Liffey Valley Branch! Excellent Customer Care

The staff member Lee that helped us arranged our trip in Liffey Valley was extremely helpful and professional. We will certainly use this service again and have already recommended to family and friends.

Attention to Detail and Professional …

Attention to Detail and Professional service is hard to find .Lisa in Cassidy Travel (Swords) provides this in Spades . Second Time using Cassidy's and it will not be the last.

Date of experience : 13 May 2024

Lisa the sales rep was very helpful…

Lisa the sales rep was very helpful with us looking up different dates and flight times to suit us. It was brilliant to have someone that was so understanding to our needs. Also with medical needs with our hotel.

Date of experience : 04 May 2024

Susanne was so helpful and knew exactly…

Susanne was so helpful and knew exactly what we were looking for to enable us get a really nice holiday...pleasant and professional.

Quick, easy, and (most importantly) fantastic service

Cassidy is always my first port of call when I book a trip. The staff were friendly and helpful as usual. Gave me options on flights, accommodation and the cost breakdown for each option, while also throwing in their expert opinion too. I dealt with Alison on this occasion and she was brilliant. I received the same 5 star service I have come to expect when I deal with Cassidy. I was in and out with my desired trip booked and paid for within 20mins.

Dear Steo, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Sophie was great to deal with

Sophie was great to deal with - she gave me the quote for my holiday. Unfortunately she was out the day I booked my holiday and I booked with Chloe instead who was equally as nice and professional. The fact that you take one4all and me2you vouchers is also a major plus in my books as thats how our bonus is paid through work.

Dear Mairead, Thank you for the feedback. We are pleased you had a great experience with Sophie and Chloe. Have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

Suggested companies

Travel department, click&go holidays, loveholidays.

Cassidy Travel   Reviews

In the Travel Agency category

Visit this website

Company activity See all

Write a review

Reviews 4.8.

9,368 total

Most relevant

Lisa who arranged our booking was very…

Lisa who arranged our booking was very informative helpful professional when presenting different options for our group. She made the whole process of booking for a large group so easy. She was fantastic and very helpful. She was a pleasure to deal with and went over and above our expectations. We have booked with her before and will continue to do so as she is so knowledgeable and passionate about her job and delivering what we needed.

Date of experience : 14 May 2024

Lisa was very easy and efficient to…

Lisa was very easy and efficient to deal with . I find she always gives great advice and makes booking so effortless . I choose to book through Cassidy because they have never let me and my family down , great advice , great deals and very professional

Date of experience : 15 May 2024

I decided that after booking dozens of cruises on line that this time I would choose a local travel agent. I had of course checked everything out myself beforehand and was delighted that all the figures matched up. My Agent was helpful with a medical request I had so no bother there. She was so nice and helpful that the next day I visited Cassidy Travel again and turned my cruise in to a back to back cruise! One of the reasons I booked through them was I wanted an Agent from Ireland to get any benefits from my booking. When booking myself on line there was no benefit to any Agent and as Cassidys have been around for years with a good name they became my choice.

Date of experience : 07 May 2024

Shoutout to Natasha for a great experience

We booked our holiday in Cassidy Travel Tallaght. Natasha took the time to get us the best flights and hotel for the best price. She was so knowledgeable and made us so excited for our dream holiday. I would recommend Natasha and will definitely return to her for future trips

Date of experience : 06 April 2024

Best service every time

We had some specific requirements but flexible on location, and without Rosie's support we would not have as easily chosen a place that suited our needs. Can't book a holiday without Cassidy's.

Date of experience : 12 May 2024

Fanatic deals advertised on Facebook

Fanatic deals advertised on Facebook. All the staff are so helpful and follow up on any questions you might have. They are always very quick to get back to you and are very happy to offer alternatives if something is not exactly what you are looking for

While I excitedly sketched out what I…

While I excitedly sketched out what I wanted, I felt secure in the fact that Cassidy Travel and Lisa Walsh, as my preferred agents, would colour in the schedules, giving me peace of mind in also covering the what-ifs.

Great experience offered by Natasha!

Natasha in Cassidy Travel Tallaght was so helpful and spent a lot of time patiently going through various options for our holiday. She had great personal knowledge of our chosen destination so had good insight into how we should spend our time, what to see etc. I would definitely recommend Natasha for booking a holiday and will absolutely be returning to her again to book future trips.

Lovely staf and very helpful because…

Lovely staf and very helpful because we could not decide where we wanted to holiday this year but they gave us great choices

This time I booked holidays with April…

This time I booked holidays with April Baxter,Swords Pavilions. Very happy with a service, informative, efficient and very polite. Thank you .Happy costumer , Rima Stanisauskiene

Excellent customer service

Booked with a lovely friendly girl on the phone last week , she was in no rush and was happy to go through all my options with me, she evening asked a work colleague about different hotels etc.

Date of experience : 10 May 2024

Reply from Cassidy Travel

Dear Customer, Thank you for the feedback. We are pleased you had a great booking experience booking your holiday. We hope you have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

Advice was spot on I always feel…

Advice was spot on I always feel confident booking with Eva. She is very experienced and great to give a full picture of area and accommodation .very efficient and a lovely person to deal with Mary

Date of experience : 03 May 2024

Very helpful and patient

Very helpful and patient No matter how many questions or changes by me, Ciara always came back with more helpful suggestions. I’m glad to say I’ve booked the holiday now and really looking forward to it!

Date of experience : 11 May 2024

Dear Stephanie, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Great service…

I was dealing with Michelle and she answered all my questions etc. efficiently in a very helpful, friendly and professional manner.

Shout out to Lee! Liffey Valley Branch! Excellent Customer Care

The staff member Lee that helped us arranged our trip in Liffey Valley was extremely helpful and professional. We will certainly use this service again and have already recommended to family and friends.

Attention to Detail and Professional …

Attention to Detail and Professional service is hard to find .Lisa in Cassidy Travel (Swords) provides this in Spades . Second Time using Cassidy's and it will not be the last.

Date of experience : 13 May 2024

Lisa the sales rep was very helpful…

Lisa the sales rep was very helpful with us looking up different dates and flight times to suit us. It was brilliant to have someone that was so understanding to our needs. Also with medical needs with our hotel.

Date of experience : 04 May 2024

Susanne was so helpful and knew exactly…

Susanne was so helpful and knew exactly what we were looking for to enable us get a really nice holiday...pleasant and professional.

Quick, easy, and (most importantly) fantastic service

Cassidy is always my first port of call when I book a trip. The staff were friendly and helpful as usual. Gave me options on flights, accommodation and the cost breakdown for each option, while also throwing in their expert opinion too. I dealt with Alison on this occasion and she was brilliant. I received the same 5 star service I have come to expect when I deal with Cassidy. I was in and out with my desired trip booked and paid for within 20mins.

Dear Steo, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Sophie was great to deal with

Sophie was great to deal with - she gave me the quote for my holiday. Unfortunately she was out the day I booked my holiday and I booked with Chloe instead who was equally as nice and professional. The fact that you take one4all and me2you vouchers is also a major plus in my books as thats how our bonus is paid through work.

Dear Mairead, Thank you for the feedback. We are pleased you had a great experience with Sophie and Chloe. Have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

• Flight & Hotel
• Multi Centre
• Sport Breaks
• + Add Destination

Store Locator

Embark on an unforgettable journey by locating the nearest branch to you, where our expert travel advisors await to guide you through a world of incredible destinations and bespoke experiences

Our online support team will be available from 9am to 7pm this Good Friday.

Blanchardstown Shopping Centre

Opening Hours

• Monday 9am - 6pm
• Tuesday 9am - 6pm
• Wednesday 9am - 6pm
• Thursday 9am - 8pm
• Friday 9am - 7pm
• Saturday 10am - 5pm
• Sunday 12pm - 4pm
• BHs.   11am - 4pm

Cruise Team

• Thursday 9am - 6pm
• Friday 9am - 6pm
• Sunday Closed

Donaghmede Shopping Centre

Unit 67, Donaghmede Shopping Centre

Donaghmede Road, Donaghmede, Dublin 13 - D13 C8X6

• Monday 9:30am - 6pm
• Tuesday 9:30am - 6pm
• Wednesday 9:30am - 6pm
• Thursday 9:30am - 6pm

Dundrum Shopping Centre

Unit 31 Level 2, Drundrum Shopping Centre

Dundrum Town Centre, 16 Sandyford Rd, Dundrum, Dublin, D16 K529

• Thursday 9am - 7pm

Ilac Shopping Centre

Liffey Street

24 Lower Liffey St. Lower, North City

Dublin 1, D01 F1W1

Liffey Valley Shopping Centre

Unit 60A, 22 Fonthill Rd, Palmerstown Upper

Clondalkin, Co. Dublin - D22 NY97

Online Team

• Good Friday 9am - 7pm

Sports & Events Team

• Monday 9am - 5.30pm
• Tuesday 9am - 5.30pm
• Wednesday 9am - 5.30pm
• Thursday 9am - 5.30pm
• Friday 9am - 5.30pm

Stephens Green Shopping Centre

Unit 9 St Stephen's Green Shopping Center

Centre, Dublin 2, DO2 C891

Swords Pavilions Shopping Centre

Kiosk 12, Pavilions Shopping Centre

Malahide Rd - Swords, K67 YH26

• Thursday 9:30am - 8pm
• Friday 9:30am - 8pm

Tallaght Shopping Centre

Level 1, The Square, Belgard Road E

Tallaght, Dublin

Suggested companies

Travel department, click&go holidays, loveholidays.

Cassidy Travel   Reviews

In the Travel Agency category

Visit this website

Company activity See all

Write a review

Reviews 4.8.

9,368 total

Most relevant

Lisa who arranged our booking was very…

Lisa who arranged our booking was very informative helpful professional when presenting different options for our group. She made the whole process of booking for a large group so easy. She was fantastic and very helpful. She was a pleasure to deal with and went over and above our expectations. We have booked with her before and will continue to do so as she is so knowledgeable and passionate about her job and delivering what we needed.

Date of experience : May 14, 2024

Lisa was very easy and efficient to…

Lisa was very easy and efficient to deal with . I find she always gives great advice and makes booking so effortless . I choose to book through Cassidy because they have never let me and my family down , great advice , great deals and very professional

Date of experience : May 15, 2024

I decided that after booking dozens of cruises on line that this time I would choose a local travel agent. I had of course checked everything out myself beforehand and was delighted that all the figures matched up. My Agent was helpful with a medical request I had so no bother there. She was so nice and helpful that the next day I visited Cassidy Travel again and turned my cruise in to a back to back cruise! One of the reasons I booked through them was I wanted an Agent from Ireland to get any benefits from my booking. When booking myself on line there was no benefit to any Agent and as Cassidys have been around for years with a good name they became my choice.

Date of experience : May 07, 2024

Shoutout to Natasha for a great experience

We booked our holiday in Cassidy Travel Tallaght. Natasha took the time to get us the best flights and hotel for the best price. She was so knowledgeable and made us so excited for our dream holiday. I would recommend Natasha and will definitely return to her for future trips

Date of experience : April 06, 2024

Best service every time

We had some specific requirements but flexible on location, and without Rosie's support we would not have as easily chosen a place that suited our needs. Can't book a holiday without Cassidy's.

Date of experience : May 12, 2024

Fanatic deals advertised on Facebook

Fanatic deals advertised on Facebook. All the staff are so helpful and follow up on any questions you might have. They are always very quick to get back to you and are very happy to offer alternatives if something is not exactly what you are looking for

While I excitedly sketched out what I…

While I excitedly sketched out what I wanted, I felt secure in the fact that Cassidy Travel and Lisa Walsh, as my preferred agents, would colour in the schedules, giving me peace of mind in also covering the what-ifs.

Great experience offered by Natasha!

Natasha in Cassidy Travel Tallaght was so helpful and spent a lot of time patiently going through various options for our holiday. She had great personal knowledge of our chosen destination so had good insight into how we should spend our time, what to see etc. I would definitely recommend Natasha for booking a holiday and will absolutely be returning to her again to book future trips.

Lovely staf and very helpful because…

Lovely staf and very helpful because we could not decide where we wanted to holiday this year but they gave us great choices

This time I booked holidays with April…

This time I booked holidays with April Baxter,Swords Pavilions. Very happy with a service, informative, efficient and very polite. Thank you .Happy costumer , Rima Stanisauskiene

Excellent customer service

Booked with a lovely friendly girl on the phone last week , she was in no rush and was happy to go through all my options with me, she evening asked a work colleague about different hotels etc.

Date of experience : May 10, 2024

Reply from Cassidy Travel

Dear Customer, Thank you for the feedback. We are pleased you had a great booking experience booking your holiday. We hope you have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

Advice was spot on I always feel…

Advice was spot on I always feel confident booking with Eva. She is very experienced and great to give a full picture of area and accommodation .very efficient and a lovely person to deal with Mary

Date of experience : May 03, 2024

Very helpful and patient

Very helpful and patient No matter how many questions or changes by me, Ciara always came back with more helpful suggestions. I’m glad to say I’ve booked the holiday now and really looking forward to it!

Date of experience : May 11, 2024

Dear Stephanie, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Great service…

I was dealing with Michelle and she answered all my questions etc. efficiently in a very helpful, friendly and professional manner.

Shout out to Lee! Liffey Valley Branch! Excellent Customer Care

The staff member Lee that helped us arranged our trip in Liffey Valley was extremely helpful and professional. We will certainly use this service again and have already recommended to family and friends.

Attention to Detail and Professional …

Attention to Detail and Professional service is hard to find .Lisa in Cassidy Travel (Swords) provides this in Spades . Second Time using Cassidy's and it will not be the last.

Date of experience : May 13, 2024

Lisa the sales rep was very helpful…

Lisa the sales rep was very helpful with us looking up different dates and flight times to suit us. It was brilliant to have someone that was so understanding to our needs. Also with medical needs with our hotel.

Date of experience : May 04, 2024

Susanne was so helpful and knew exactly…

Susanne was so helpful and knew exactly what we were looking for to enable us get a really nice holiday...pleasant and professional.

Quick, easy, and (most importantly) fantastic service

Cassidy is always my first port of call when I book a trip. The staff were friendly and helpful as usual. Gave me options on flights, accommodation and the cost breakdown for each option, while also throwing in their expert opinion too. I dealt with Alison on this occasion and she was brilliant. I received the same 5 star service I have come to expect when I deal with Cassidy. I was in and out with my desired trip booked and paid for within 20mins.

Dear Steo, Thank you for the feedback. We are glad you had an amazing experience while booking your holiday. We hope you have a great time! Regards, Cassidy Travel Customer Service Team.

Sophie was great to deal with

Sophie was great to deal with - she gave me the quote for my holiday. Unfortunately she was out the day I booked my holiday and I booked with Chloe instead who was equally as nice and professional. The fact that you take one4all and me2you vouchers is also a major plus in my books as thats how our bonus is paid through work.

Dear Mairead, Thank you for the feedback. We are pleased you had a great experience with Sophie and Chloe. Have a great time on holiday! Regards, Cassidy Travel Customer Service Team.

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With stunning forests, mountains, unspoilt rivers and of course lots of snow, Lapland is the perfect trip to get into the Christmas Spirit! You’ll see enchanting ice sculptures, see the inside of a real life igloo, enjoy tobogganing and sleigh rides and of course meet Santa in his hometown!

All our trips include:

 Return Flights  Accommodation  Thermal Suits & Boots  Activities Galore!  Reindeer sleigh rides  Gingerbread Decorating  Ice and Snow Activities  A chance to meet Santa in his hometown!  All Transfers  20kg Baggage Allowance

Many of our trips include even more, such as husky sleigh rides, snowmobiles, elves' workshops and more!

Low Deposits Available!

Book today!

Fly from Dublin, Cork, Shannon, Knock and Kerry

Our Experts

What the kids said:, wow lapland was the trip of a lifetime and a family memory to last forever. the magic begins from the moment you reach the airport but meeting santa and his elves was like something out of a fairy tale. my two boys still talk about it to this day..

Gillian Murphy, Cassidy Travel Expert Advisor

Fun packed from start to finish. It was hard to sit still, I was that excited and every hour brought more magic!

Erin Murphy, 11 yrs, Rush

My one-night trip to Lapland was the magical holiday of a lifetime. At nearly 40 years of age, it was a dream come true for me, not to mention my 3 children. I just wish I went for longer with the 2 or 3 night trips!

Julie Hanna, Cassidy Travel's Cruise Expert

Our family trip to Lapland was magical. I will never forget that when it started to snow, our 7 year old asked 'Is that Santa's magic dust falling?' because the snow in Lapland was so fine!

Paula, Dublin

Lapland is the trip where kids’ dreams come true! Meeting the Santa and the elves to feeding the reindeer, the children's excitement never dropped. It’s a trip me and my family will remember for the rest of our lives.

Brian, Cassidy Travel Golf Holiday Expert

It was a magical experience for my 5 year old Robyn from start to finish! The reindeer, huskies and all the stops with the elves were brilliant. Our guides (Tasha and Lauran) were brilliant and made the trip so much fun for all the kids (and adults!)

Justin Hughes

Amazing Activities!

Find out more about what you can do in Lapland!

A visit to Santa's Grotto forms an essential part of each and every one of our Lapland Holidays. Concealed in a secret location, it can often only be reached with the help of huskies, reindeers, snowmobiles and even Santa's Elves.

In the midst of the frosty forest, you will arrive at Santa's warm and welcoming refuge glinting in the starlight. Cross the threshold into a world of delight, where children and parents alike will be awestruck by what hides within.

Home to Santa's head office, where he spends his days checking his lists of who's been naughty and nice, a trip to the Grotto is a once in a lifetime experience. He's eagerly awaiting the arrival of this year's boys and girls, and planning on spending some time with each family individually. He may even have a gift for the guests who have come so far to see him.

Find Out More >

Santa's Grotto

Choose your trip length:

Whether you're planning to pop over for the day visit, spend a weekend away, or simply book a one night sleepover in Lapland, you can choose from seven different trip lengths to pick the best option for your family.

Trip Information:

HOW MUCH IS THE DEPOSIT?

See above for information on deposits.

WHAT DOES THE COST INCLUDE?

The cost is inclusive of the following: 

- Direct flights from the Republic of Ireland - Services and activities as specified on your tour - Transfers and overnight stays at your chosen accommodation - Meals as per your itinerary - Thermal Suits and Boots (not available for infants under 2 years)

ARE TOURS SUITABLE FOR ADULTS, OLDER CHILDREN & TEENS?

Yes! Older children, teens and adults really enjoy the outdoor activities such as snowmobiles, reindeer & husky safaris and many of the Lapland experiences!

WHAT IS THE FOOD LIKE?

Generally breakfast, lunch and dinner are buffet style and will cater to both adults and children's tastes. Where possible, we do try to ensure meals are similar to home, however you are travelling to a foreign county so do not expect the same food. It is your responsibility to inform us of dietary requirements before travelling. 

WILL MY GUIDES SPEAK ENGLISH?

All our Elf helpers speak English, and locals often speak both Finnish and English. 

IS IT SAFE?

Lapland is perfectly safe provided you follow the instructions from your arctic guides. Arctic conditions prevail, so it is important to be sensible and accept guidance when given. Parents and guardians are responsible for supervising their own party for the duration of the tour, and it's important to note that your guide may alter the scheduled tour content in the interests if safety. 

WILL YOU HELP US WITH ACTIVITES?

We have special safety regulations regarding every aspect of safaris. Technical instruction is provided before all safaris, so all participants have knowledge on how to manoeuver the vehicles. Guidance will be in English. 

About your surroundings:

WILL IT BE DARK DURING THE DAY?

An average Lapland day will provide 4.5 hours of what is termed 'grey' light (generally between 10:00hrs and 14:30hrs daily Finnish time, although this will vary depending on location). Outside of these hours it will be like night time at home in Ireland but with the advantage of snow. Venues for our day visits to Lapland are accordingly lit naturally using roaring fires and Lappish outdoor candles providing an attractive setting for the events taking place. 

IS LAPLAND SUITABLE FOR INFANTS?

Finland can reach severely cold temperatures, and it is essential that you bring adequate thermal clothing for any children less than two years of age. We would recommend that you purchase a thermal snow suit for children under 2 years of age and bring it with you. It is recommended that you consult your doctor before booking and seek advice on the suitability of such harsh conditions for your child. It is also worth noting that buggies will not be suitable for use in the deep snow found in most areas.

WHAT SHOULD I PACK?

All guests receive Thermal Suits on arrival, which are similar to Ski Suits and boots. You will need to pack a selection of warm clothing to layer underneath including thermal underwear and warm tights. It is advisable that you wear something comfortable underneath the suits as you are in these for the majority of the time spent in Lapland. Don’t forget to bring hats, waterproof gloves and scarves for extra warmth. Snow boots are provided for your own safety, it is essential that these are worn at all times. Wellington boots and denim jeans are unsuitable for Lapland weather conditions.

We have a range of suit and boot sizes available, so those looking for extra large sizes will find a suit to fit them. However, we do not provide thermal suits for Infants under 2 years of age. 

WILL IT BE COLD?

Temperatures can vary year on year, but can regularly fall to -15 and have been known to go even lower, however you will be provided with Thermal Suits and Snow Boots, so you will be suitably dressed for the cold. If you are concerned about the cold, consider travelling in early December as it is often not as cold as late December.

Travel Information:

DO I NEED A PASSPORT & VISA TO TRAVEL TO LAPLAND?

Irish citizens must bring a valid Irish Passport, which must be valid for 6 months after your return date. Visas are not required for Irish Citizens. 

Not an Irish Citizen? Contact the Finnish Embassy in Dublin on 01-4781344 to find out what travel documents you require. 

For the most up to date advice, check the Department of Foreign Affairs and Trade . 

DO I NEED INSURANCE?

It is a condition of booking with us that you and your travelling companions take out suitable Winter Sports Insurance. Your insurance policy should provide full Winter Sports coverage, and list the activities you will be participating in (e.g. Husky Tours, Snowmobiles, etc.) Travel Insurance can be purchased from Cassidy Travel, please enquire with your travel advisor.

WHAT IS THE LOCAL CURRENCY?

Euro is the local currency, but there are very few ATMs, so you may wish to bring cash with you. Most major credit cards are accepted.

FLIGHT DETAILS:

Your flight will be approximately 3.5 hours, and each person is entitles to 20 kilos of checked luggage plus 5 kilos of hand luggage.

Activities Information:

WILL WE FIND SANTA?

Santa is looking forward to meeting all the children! He has a small, token gift for each child.

CAN I BRING A GIFT FOR SANTA TO GIVE MY CHILD?

Our policy is that all children receive the same gift from Santa. 

CAN I DRIVE A SNOWMOBILE?

You must be over 18 and in possession of a clean driving license to drive a snowmobile. Please ensure you bring your license with you as you may be asked to present this. Children aged 12 and over may travel as a passenger, at the guide's discretion.

Snowmobiles are insured as required by Finnish law. This insurance covers medical care for injuries for the driver and the passenger arising from accidents. The amount of personal liability is max €980 per snowmobile/instance of accident. We can not accept any liability for personal injuries or material damage arising from accidents during "Winter Funtastic Games" husky dog sledding, reindeer safaris, or other excursions .Personal travel insurance is recommended. People with certain medical conditions may not be able to participate in some actives due to the nature of the activity.

Low deposits are available on advance bookings for our Lapland holidays, so if you book early and you can pay in instalments, spreading the costs over the months before your trip! 

The required deposit varies for each trip, and ranges between €100 - €150 per person. There are special family deposits for all overnight trips, as stated below: 

2 adults and 1 child: €250 family deposit 2 adults and 2 children: €300 family deposit 2 adults and 3 children: €350 family deposit

Your deposit will be non-refundable and full payment will be required a minimum of 13 weeks before departure. Upon booking you will be notified of the exact date the balance is due.

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