• Coronavirus COVID 19

New “Safe Travels” application required for all visitors to Hawaii

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Starting today, September 1, a new “Safe Travels” application becomes mandatory for all trans-Pacific and inter-island travelers to/in Hawaii. The application can be found at https://travel.hawaii.gov . The following video provides a basic overview of the process:

So, what is this application? It’s a digital/online app that collects required health and travel information and creates a way to keep in contact with travelers. It replaces the previous paper process and is supposed to save time for travelers and administrators.

The “Safe Travels” app is considered to be a part of the process that will eventually allow visitors to bypass quarantine by presenting a negative COVID-19 test. That process may start October 1, 2020 at the earliest.

The announcement  regarding this new application states,

“Travelers are encouraged to enter their information and trip details well in advance of their flight.  Once their health information is entered 24 hours before departure, travelers receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival.”

The announcement also says,

“This new online application will provide the State Department of Health (DOH) access to the mandatory health information that passengers need to provide to monitor and protect public health in real-time.  It can also be used by the Dept. of the Attorney General and county law enforcement officials to enforce the quarantine rules.”

There’s no detail provided about what the monitoring in real-time aspects include. We hope officials will clarify that.

We do not work for the state of Hawaii or have any direct affiliation with them. We do not have any additional knowledge about this form. If you have questions about Hawaii’s new Safe Travels form , unfortunately we will not be able to answer them. Go to these official resources:

  • General questions about the form and the process . (Note that all the questions and answers do not automatically load, so you may need to press a Next hyperlink to view all the questions and answers.)
  • Help page with questions and answers for how to complete the Hawaii Safe Travels form.

The Safe Travels digital application is a part of a layered system to help prevent the spread of COVID-19. In addition to the Safe Travels digital application, travelers may be subject to a 14-day quarantine, but may be able to bypass quarantine by providing proof of a negative test result taken by a trusted-testing partner within 72 hours of the departure of the final leg of travel . For more details about traveling to Hawaii go to HawaiiCOVID19.com .

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Sheila Beal

Sheila Beal is the founder and editor of Go Visit Hawaii. You can connect with Sheila Beal on Twitter , Go Visit Hawaii on Facebook , or Instagram .

If one has issues with breathing are they still required to wear a mask would they need certificate from Dr. For some this posses a health issue.

Face coverings are required/encouraged throughout Hawaii. Each island has their own rules, so if one has those criteria, it would be best to call/contact the county office to find out if there are exceptions and any documentation needed. Here’s the county organization for Hawaii: https://govisithawaii.com/2020/08/04/the-whos-who-of-hawaiis-covid-related-decision-makers/ Also, note that face-covering rules and others during this pandemic are subject to change.

Can’t register with a home address from outside United States

We will be closing further comments about this form. We do not work for the state of Hawaii or have any direct affiliation with them. We do not have any additional knowledge about this form. If you have questions about Hawaii’s new Safe Travels form, unfortunately we will not be able to answer them. Go to these official resources:

– For general questions about the process see this link: https://ets.hawaii.gov/travelhelp/additional-safe-travels-faqs/ Note that all the questions and answers may not automatically load. You may need to click a “Next” hyperlink to go to additional question and answer entries.

– For help and troubleshooting for completing the form , see this link: https://ets.hawaii.gov/travelhelp/

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🔥 Breaking: COVID travel requirements have ended, but there are new travel requirements which are mandatory only for visitors!

Safe Travels Hawaii Home

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ALERT: There are NEW 2024 MANDATORY REQUIREMENTS that ONLY apply to Hawaii VISITORS ! These requirements will adversely impact your ability to access top attractions & more in Hawaii! A LOT HAS CHANGED for visitors since the pandemic. Uncertain about the changes? We suggest you choose to get the requirements , plus updates whenever enacted, by our convenient messaging service. We assure you, the simplicity & added peace-of-mind is well worth it.

GET THE REQUIREMENTS → Hawaii Traveler Requirements Message Service

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By entering your mobile & email and clicking “Get the Requirements” button you agree to receive alerts, updates, information and marketing/promotional messages from Safe Travels Hawaii at the number & email provided and you are agreeing to our Terms & Conditions . Text message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel.

2024 requirements for visitors

Below are some of the new requirements that may directly impact your stay in Hawaii. Be certain you understand all requirements prior to your arrival. We are here to clarify the changes with our messaging service .

Mandatory Site Reservations

All visitors are now required to have a reservation to top attractions across Hawaii. If you don’t have the right reservation at the right time, you will be DENIED access.

Entry Fees For Travelers

There are also new visitor entry fees for access to certain locations/attractions. Know before you go so you can plan accordingly and not miss out!

Short-term Rental Restrictions

During the pandemic, it became clear to locals the impact short-term housing had on their quality of life. Due to this, new restrictions may impact your stay.

Avoid Being Denied entry

 To help you avoid denied entry to top attractions and more, we re-imagined our original Covid-era T ext Message Service Al erts , post pandemic.

“Reservations are now required for all out-of-state visitors – and on the first day of the new required reservations for this Hawaiian most popular site, nearly 40% showed up without one and were turned away! They were out of luck, but we knew in advance.” Safe Travels Hawaii messaging service was a huge help in clarifying what is now necessary for visitors when trying to enter its’ epic attractions, parks and monuments!

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Aaron - May

SafeTravels Hawaii Talk 1

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You can choose the airline you prefer, however the following airlines are preferred by SafeTravels Hawaii as they excel at improving your experience during this time.

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We originally provided the only valuable supplemental service that complimented & clarified all that was required (travel & health form, etc.) by the State for travelers to Hawaii. We know a lot has changed during the pandemic and it’s not easy for visitors to understand and follow everything. This is exactly the reason we originally created and then re-imagined our text message service. Our aim is always to educate and guide travelers through the chaos imposed by the state so that they avoid pitfalls during travels. In the past we provided the publicly available steps in a more digestible format. And we only charged a small fee for our text messaging service to cover our operating costs. Isn’t your vacation worth it?

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Friday, September 27, 2024 79° Today's Paper

Nearly 20,000 sign up for new Hawaii SMART Health Card on first day

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Sept. 11, 2021

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The state Friday launched its new digital system offering residents a convenient way to show proof of COVID-19 vaccination status in Hawaii ahead of mandatory requirements for entry into certain businesses on Oahu on Monday.

The Hawaii SMART Health Card was available Friday at travel.hawaii.gov , the same site travelers use for the Hawaii Safe Travels program, and thousands signed in to get one.

From 2 a.m. to 2:30 p.m. Friday, 19,125 users had downloaded their information and successfully created a SMART Health Card, according to Douglas Murdock, chief information officer of the state Office of Enterprise Technology Services.

“This is about 75% of all attempts to create a SMART Health Card,” said Murdock in an email. “This is the success rate we expected. We will analyze the data to see if we can improve the success rate over time.”

There were some who downloaded their Centers for Disease Control and Prevention vaccination cards and information, and received a QR code without a hitch, while others tried a few times before succeeding.

The QR code can then be scanned by businesses via an app, verifying patrons’ vaccination status.

Starting Monday, Honolulu County’s Safe Access O‘ahu rules go into effect, requiring customers of restaurants, gyms and other establishments to show proof of vaccination or a negative COVID-19 test within the past 48 hours to enter. State officials say they are looking at expanding the system to allow residents to also upload negative COVID-19 test results.

Maui County has proposed a similar program called Safer Outside for restaurants, bars and gyms, starting Wednesday, but without the testing option.

There were roughly 6,000 others who attempted to use the new digital system and did not succeed or who received a “could not verify” message.

Murdock said as previously announced, individuals who received vaccinations from entities that do not submit data into the state database — such as federal vaccination programs — will not be able to obtain a Hawaii SMART Health Card.

Those entities include the Department of Defense, Department of Veterans Affairs, select federal agencies and some pharmacies that provided vaccines to nursing homes under the long-term care facility program.

In addition to type of vaccine, dates of vaccinations and lot numbers, provider and location, users must digitally sign an authorization to release and disclose COVID-19 vaccination information.

“Success also depends on the accuracy of the data entered by the individual and the provider into the database,” said Murdock. “Human data entry of variations of names entered into data entry could be one example of why a vaccine document isn’t able to be auto-verified by Hawaii SMART Health Card.”

The use of the SMART Health Card is voluntary, and people who do not want to or who were unable to get a QR code, can still show their original card or a photo of it as proof of vaccination.

One user had to re-format a photo from his phone into jpg format before being able to upload it. The photos of the vaccination cards need to be in either jpg or pdf format.

Murdock said a copy of the SMART Health Card QR code can be saved in Samsung Pay, CommonPass or CommonHealth but that saving and using a photo of the QR code is not recommended because it might fail in the verifier application.

If not saved in one of those apps, people can log in to the Safe Travels website to show their QR code, or print out the QR code.

Also, the Hawaii SMART Health Card cannot be used for travel to the state. Those who already received a vaccine exception in Safe Travels still have to upload their card and information separately to receive a SMART Health Card.

Hawaii SMART Health Cards follow the format recommended by the Vaccine Credential Initiative, the state said in a news release. The state also said it is required by various federal and state laws to protect health information, including vaccination information submitted by SMART Health Card participants.

“(Friday)’s rollout of the Hawaii SMART Health Card was the first iteration of the application,” said Murdock. “We thank the people of Hawaii for their support and excitement for the project. And we want to also especially thank everyone for their patience as we improve the system. We are continuously working to improve the application and its features.”

Responses to frequently asked questions are available at hawaiicovid19.com/smart-health-card .

How to sign up for a Hawaii SMART Health Card

1. Go to the Hawaii Safe Travels Digital Platform at travel.hawaii.gov.

2. Create an account or use your existing account.

3. Take a picture of your COVID-19 vaccination card.

4. Click on the SMART Health Card logo.

5. Select “Create or View Hawaii SMART Health Card.”

6. Enter your vaccination information and upload your vaccination card photo.

7. Sign the authorization to release and disclose COVID-19 vaccination information.

8. Once validated by the system, you will receive a QR code to present to businesses and establishments that require proof of vaccination status. Your QR code will be available for display in the Hawaii SMART Health Card section of the Safe Travels platform.

Source: Hawaii Smart Health Card User Guide

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  1. Hawaii Travel Information

    Maui, known also as "The Valley Isle," is the second largest Hawaiian island. The island beloved for its world-famous beaches, the sacred ʻĪao Valley, views of migrating humpback whales and much more. The Island of Hawaiʻi is the youngest and largest island in the Hawaiian chain. Nearly twice as big as all of the other Hawaiian Islands ...

  2. New Online Safe Travels Form Mandatory on Sept. 1

    Posted on Aug 28, 2020 in Featured, News, Press Release. HONOLULU - The State of Hawaii is announcing that the new online Safe Travels form will be mandatory for all travelers on Sept. 1. This new digital form, which collects the required health and travel information, is critical to protecting the health of our residents and visitors alike.

  3. New "Safe Travels" application required for all visitors to Hawaii

    Starting today, September 1, a new "Safe Travels" application becomes mandatory for all trans-Pacific and inter-island travelers to/in Hawaii. The application can be found at https://travel.hawaii.gov. The following video provides a basic overview of the process:

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    Pre-travel testing is an alternative to the state's mandatory five-day self-quarantine (updated on January 3, 2022 based on CDC guidelines). Travelers may elect to take a pre-travel COVID-19 NAAT from a state of Hawaiʻi Trusted Testing and Travel Partner within 72 hours of departing on the last leg of their trip to Hawaiʻi .

  8. Mandatory Interisland Travel and Health Form Now Online

    HONOLULU - The State of Hawai'i mandatory interisland travel and health form can now be submitted online within 24 hours of flight departure. This upgrade adds efficiency to the passenger verification process, helps save travelers time and allows information to enter the database in real-time. The form includes health and contact ...

  9. Safe Travels Hawaii

    2024 requirements for visitors. Below are some of the new requirements that may directly impact your stay in Hawaii. Be certain you understand all requirements prior to your arrival. We are here to clarify the changes with our messaging service.

  10. Download the GoHawaii App

    Hawaiʻi's official app for visitors. Everything you need to plan the Hawaiʻi vacation you have dreamed about.

  11. Respiratory Viruses

    Staying Safe from Respiratory Viruses. Respiratory viruses circulate throughout the year in Hawaii. They can cause symptoms like runny nose, cough, and sometimes fever, often thought of as "flu-like" or "common cold" symptoms. They can also cause severe disease in some people. We can all help prevent the spread of respiratory viruses.

  12. Hawaiian Airlines

    Hawaiian Airlines, Hawaii's largest and longest-serving airline, offers non-stop service to Hawaii from the U.S. mainland and international destinations. ... Travel Pono means to explore with care, offering your kokua (help) to preserve our natural resources, cultures and communities. See how you can help.

  13. Hawaii Vacations, Travel Guide & Information

    Escape to Paradise: Tell us more about Your Dream Hawaii Vacation! Discover the beauty of Hawaii with our exclusive vacation packages—sun, sand, and serenity await! Immerse yourself in breathtaking beaches, lush landscapes, and vibrant culture.

  14. Department of Transportation

    The State of Hawaii online Safe Travels system that is mandatory for all travelers, prior to March 26, 2022. This digital system, which will conclude on March 25, 2022, collects the required health and travel information critical to protecting the health of our residents and visitors alike.

  15. Nearly 20,000 sign up for new Hawaii SMART Health Card on first day

    How to sign up for a Hawaii SMART Health Card. 1. Go to the Hawaii Safe Travels Digital Platform at travel.hawaii.gov. 2. Create an account or use your existing account. 3. Take a picture of your ...

  16. Hawaii.gov

    Latest News. Office of the Governor - News Release - Gov. Green Lauds Top State Manager, Employee and Team of the Year Tuesday, September 24, 2024 04:37 PM from Office of the Governor JOSH GREEN, M.D. GOVERNOR KE KIAʻĀINA GOVERNOR GREEN LAUDS TOP STATE MANAGER, EMPLOYEE AND TEAM OF THE YEAR FOR IMMEDIATE RELEASE September 24, 2024 ...

  17. Travel Requirements

    Islands. Islands Overview; Kauaʻi Hawai'i's fourth largest island is called the "Garden Island."; Oʻahu The "Heart of Hawai'i" is home to Honolulu and much more.; Molokaʻi The island of Molokaʻi remains true to its island roots.; Lānaʻi Luxury and rugged nature blend on this enticing island.; Maui Quaint towns, farms and beautiful beaches await on the "Valley Isle."

  18. How are airline passengers in Hawaii screened?

    The State of Hawaii online Safe Travels system that is mandatory for all travelers, prior to March 26, 2022. This digital system, which will conclude on March 25, 2022, collects the required health and travel information critical to protecting the health of our residents and visitors alike. Safe Travels is one part of a multi-layered Continue Reading

  19. Plan your trip to Hawaii Hawaiian Planner

    The Ultimate Big Island Travel Guide. Discover why so many people have Hawaii on their bucket list of places to visit. Plan your trip to Hawaii with hidden gems, flights, hotel, car, activities, and create your full Hawaiian island itinerary with our online planning software, Hawaiian Planner, designed specifically for those visiting Hawaii.

  20. Hawaii Travel FAQ

    Anytime is a good time to visit Hawaiʻi. The average temperature here is between 75˚-85˚ F (24˚-29˚ C). Summer, between April and November, is warmer and drier, while winter, between December and March, is a bit cooler. Trade winds keep things comfortable year-round. Whale watching season begins in late December and ends in early May ...

  21. HawaiianMiles Account Login

    Login to your HawaiianMiles account. Enjoy low unadvertised fares and special discounts with no blackout dates or roundtrip requirements.

  22. Home

    Login Costco.com Membership Help Center 1-866-921-7925. United States Canada Account ... Hawaii, the Caribbean and More; Member Value in Every Package; ... New to Costco Travel Daily Destination Fee Included Private Round-Trip Transfers. Featured Destinations Chicago, Illinois ...

  23. The Ritz-Carlton Maui, Kapalua

    Costco Travel Vacations, Travel, All-Inclusive Vacations, All Inclusive Resorts and ... Looking for your Digital Costco Shop Card? Please visit this link for more information. X. Skip to main content. Login Costco.com Membership Help Center 1-866-921-7925 ... Vacation Packages; Hawaii; Maui; Maui: The Ritz-Carlton Maui, Kapalua Limited-Time ...

  24. Travel Requirements

    The federal mask mandate has ended on April 18, and masks are no longer required in airports. Many airlines have also relaxed their mask rules and it's now optional to wear on a plane. Hawaiʻi's indoor mask mandate ended on March 25, 2022. Masks are still strongly recommended for people over age 65, those with compromised immune systems or ...