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What inspired me to join Carnival is the passion I have for cooking and my love for food. Which really become self of my life in the kitchen and the kitchen has become my first home. I work in the galley preparing the food, fish, pasta, some Filipino dishes, Indonesian dishes and Italian dishes as well. I do the main entrees and work in the crew food line. Working on an International cruise ship I learned how to cook different cuisine which I really love and really enjoy the most.

I joined Carnival on February 5th, 2023, and it’s been a Great experience. First time working on cruise, adjusting was easy for me as I always loved traveling. It feels like home having a brother working for the same company for the past 7 years so that was a big part that attracted me, and the money is good. The beauty of working with family whilst traveling the world together is thrilling and can’t think of any another career opportunity that gives such a good balance.

I love traveling and as my boss says, ‘you get paid to travel!’ So that is nice, this is my opportunity, so I take it! As a galley attendant you work in the galley, so we do a lot of cleaning, plates, cups everything! In the galley we work as a team to get everything done easily. We have fun - we sing, dance a bit. It helps us get work done fast and the time go quickly.

It was in 2004 and I was reading a newspaper and I saw that Carnival was hiring so I applied. I believe that if you love what you are doing and you are happy with it - success will follow! Onboard I am responsible for the overall cleanliness of the cabin and of course with the proper PPE (personal protective equipment) and procedure. My advice to anyone thinking about applying to Carnival is just show your sincerity and love to your chosen career and success will follow.

What inspired me to join Carnival? Well it’s a cruise ship so it’s where I can increase my knowledge in electrical, tech and automation. I was thinking it was a good opportunity to join a cruise ship. A lot of my friends were talking really highly about the Carnival Family. If you have a passion of electrical work, Carnival is going to give you really good tools to increase your knowledge, to gain a lot of experience in automation, electrical and electronic stuff.

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Crew & travel specialist (phillipines), job description.

CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a Crew & Travel Operations Specialist available.  Only candidates located in the Philippines to apply.   

Job Summary:

Ensure authorized travelers of Carnival Cruise Line, All Brands Group (shipboard and shoreside personnel), contractors and concierge have confirmed travel arrangements for air, hotel and ground arrangements.  Manually secure reservations when the automation tools are unable to handle the request. Strong knowledge handling last minute crew movement changes along with travel needs

Essential functions:

• Ensure reservations have been confirmed accurately, at the lowest possible cost.  Obtain the required approvals when flights, hotel or car/transportation cost is above the established guidelines.  Validate that all mandatory elements are in the reservation; correct discrepancies which may prevent travel information from being viewed online and/or via applicable systems. Obtain and communicate applicable VISA’s and letters required.  Review reports to ensure all travelers have active tickets and confirmation numbers for their entire travel itinerary. Apply detailed documentation to all bookings and reservations.
• Utilize superior customer service skills when answering telephone calls and emails; assist inquiries as needed in a professional, friendly, timely and effective manner.  Provide assistance with the booking tools and troubleshoot issues. Monitor department mailboxes and resolve or dispatch e-mails to the appropriate resources.  Ensures that all last minute movement changes along with travel logistics are 100% complete within zero to seven days of ships assignments 
• Monitor assigned queues by reviewing and processing reservations; complete all required actions within the established timelines. Notify all stakeholders of airline schedule changes, forced overnights or inferior schedules. 
• Ensure all tickets and ticket exchanges are accurately processed using the correct form of payment based on contractual agreements and guidelines. Apply administrative fees when required and place unused tickets in the applicable queue. Review reports to ensure all travelers have active tickets.
• Assist with flight interruptions caused by weather, mechanical delays or other travel disruptions. Provide complete re-accommodations when needed, minimizing the inconvenience to the traveler. Apply detailed documentation to all bookings and reservations.  Update the corresponding logs to reflect any additional expenses or savings
• Research and resolve issues as necessary.  Perform other job related functions as assigned and back-up other Travel Operations teams.  Liaise with internal departments and related travel vendors as needed.

Qualifications:

• High School Diploma or GED
• Minimum 2 years of experience as a travel agent or in an airline reservation center agent. Sabre preferable
• Detail-oriented with good analytical and organizational skills.  
• Superior written and verbal communication skills to handle sensitive issues in professional and courteous manner. 
• Ability to prioritize assignments, resolve issues independently and work effectively
• Basic-level proficiency in Microsoft Word, Excel and PowerPoint. 
• Experience with GDS, preferably Sabre, making international and domestic reservations, faring, ticketing and would geographical knowledge
• Must possess a valid passport.  Participate in on-call rotation.  Assist during irregular operations as needed

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Carnival Cruise Line to Create Maritime Career Opportunities in the Philippines

• October 14, 2022

Carnival Cruise Line is partnering with the Philippine Merchant Marine Academy (PMMA) and college and school network STI to assist Filipinos in taking up maritime studies, according to a press release.

According to Carnival, PMMA will provide training programs in several merchant marine fields to prepare Filipino students for shipboard training on Carnival ships, as well as collaborate with the cruise line in selecting students for cadetships, internships, and other employment opportunities.

Bettina Deynes, senior vice president and chief human resources officer at Carnival Cruise Line, and Richard Brearley, vice president of crew and travel operations, recently visited Manila to announce the partnership.

“Along with bringing a lot of expertise and knowledge, the Filipino community is strong among Carnival’s shipboard team members and embodies our values and brand essence of having fun, so Carnival wants to go beyond providing traditional roles. We want to broaden the roles that they are qualified to fill including non-traditional roles such as those within nautical operations,” commented Deynes.

STI Educational Services Group and STI Naval Architecture and Marine Engineering Institute will create a curriculum for culinary and housekeeping courses in the country’s capital. Then, STI NAMEI graduates in marine transportation and marine engineering will be considered for potential employment with Carnival.

Carnival and recruitment agency United Philippine Line have worked together to create a system aimed at developing potential seafarers outside of Manila. In addition, the company is partnering with its recruiting partner, United Philippine Lines, to develop a system to train potential seafarers in various regions of the Philippines. As a result, the partnership will provide opportunities for maritime students not only from Manila but also from other parts of the country.

“With our partnership with Carnival, our students can be confident that they will get the best training and they have somewhere to go once they graduate,” said Monico Jacob, president and chief operations officer, STI ESG.

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Histoire d'impact

Un partenariat entre l'Organisation internationale du Travail et la Mahapola Port and Martime Academy du Sri Lanka a permis à Nayomi Amarasinghe de devenir une des rares femmes marins du pays.

25 juin 2024

COLOMBO, Sri Lanka (OIT Infos) – Il y a seize mois, Nayomi Amarasinghe est devenue marin, après avoir participé à un cours de formation soutenu par l'Organisation internationale du Travail (OIT).

«Mon amour pour l'industrie maritime est évident, comme en témoigne le tatouage d'une ancre sur mon avant-bras», a-t-elle déclaré. «Je suis ravie d'avoir pu surmonter les barrières de genre qui auraient pu m'empêcher de devenir marin.» 

Après avoir terminé ses études secondaires, Amarasinghe voulait devenir journaliste. Bien qu'elle ait suivi plusieurs formations en journalisme, elle a eu du mal à trouver un emploi. Elle n'a pas abandonné. Elle a essayé de travailler avec sa sœur, qui tenait un commerce, et a également commencé à suivre une formation de coiffeuse. C'est alors qu'elle a entendu parler de l'opportunité de formation aux métiers de la mer. 

Au début, ses parents ne voulaient pas que leur fille devienne marin. «Mes deux frères servent dans la marine sri-lankaise. J'ai dû faire des efforts pour obtenir la bénédiction de mes parents afin d'entrer à l'académie maritime», a déclaré Mme Amarasinghe. «Il est difficile de travailler dans ce secteur, surtout si l'on est une femme.»

Son point d'entrée a été le projet de l'OIT « Skilling Sri Lankan Migrant Workers Affected by COVID-19 for Employment, Decent Jobs, and Entrepreneurship » (Former les travailleurs migrants sri-lankais touchés par le COVID-19 pour l'emploi, les emplois décents et l'esprit d'entreprise). Ce projet a facilité l'amélioration des compétences des aspirants travailleurs migrants et des travailleurs migrants de retour au pays, touchés par la pandémie de COVID-19. Il a ciblé les possibilités d'emploi décent dans le secteur maritime en travaillant avec le syndicat national des marins du Sri Lanka (National Union of Seafarers Sri Lanka. Le syndicat s'est associé à la Mahapola Ports & Maritime Academy pour former 21 jeunes hommes et trois jeunes femmes, dont Amarasinghe, au métier de marin. 

J'ai dû faire des efforts pour obtenir la bénédiction de mes parents afin d'entrer à l'académie maritime. Il est difficile de travailler dans ce secteur, surtout quand on est une femme.

Pendant la formation, Amarasinghe a appris le rôle des marins et la manière d'assumer les responsabilités qui lui incomberaient à bord d'un navire. Elle a compris que la sécurité était la priorité absolue. «J'ai également reçu une formation aux opérations d'urgence, de sorte que je sais quelles sont les mesures à prendre lors de l'ancrage d'un navire», a-t-elle déclaré.

Malgré son enthousiasme, sa formation a été semée d'embûches. «De nombreuses personnes, y compris des membres de ma famille, m'ont reproché de vouloir travailler dans le secteur maritime», explique-t-elle. «Beaucoup d'entre eux n'avaient pas confiance en ma capacité à accomplir mon travail en tant que femme.  Leurs critiques m'ont encore plus motivée pour terminer le programme de formation.»

Depuis qu'elle a terminé sa formation, Mme Amarasinghe a parcouru le monde en travaillant comme marin pour la Carnival Cruise Line. L'industrie maritime est dominée par les hommes et, bien qu'elle ait souvent été la seule femme de l'équipage, son expérience a été positive jusqu'à présent. 

«J'adore travailler comme marin», dit-elle. «J'ai travaillé avec des personnes originaires d'Allemagne, d'Inde, d'Indonésie, d'Italie et des Philippines.  Ils sont sympathiques et je ne me sens jamais seule. La formation était théorique, mais maintenant je mets mes compétences en pratique et j'apprends chaque jour davantage.»

«Mon rôle principal à bord du navire est de m'assurer que les portes latérales, y compris sur tous les petits bateaux, sont bien graissées afin qu'elles ne se bloquent pas et que nous puissions toujours les ouvrir.»

Amarasinghe affirme que la meilleure expérience de sa vie en mer jusqu'à présent s'est produite au début de l'année, lorsqu'elle était à la barre de l'un des bateaux annexes transportant les passagers vers et depuis un navire de croisière. «Nous étions dans un port d'Écosse, il y avait beaucoup de vent et l'eau était agitée», raconte-t-elle, «mais j'ai ramené le bateau à bon port et les passagers m'ont serré la main en me disant qu'ils étaient fiers de moi!»

Avec seize mois d'expérience, la jeune femme de 30 ans a déjà des projets pour sa future carrière de marin. «Une fois que j'aurai terminé mon prochain contrat de six mois, qui commence en septembre, j'envisage de passer les examens pour devenir officier. Un jour, peut-être, je deviendrai capitaine de navire.»

Pour plus d'informations, veuillez contacter:

Asitha Seneviratne,Bureau national de l'OIT pour le Sri Lanka et les Maldives: [email protected] , Tel: + 94112592525

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