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Planning Ahead: How to Secure an Early Check-In at a Hotel
When you’re planning a vacation, the last thing you want to do is wait around for hours at the hotel before you can check-in. To avoid this, many travelers choose to request an early check-in when they book their hotel room. Here are some tips on how to secure an early check-in at a hotel.
The best way to ensure an early check-in is to call the hotel directly and ask if it’s possible. Most hotels will be able to accommodate your request if they have availability. If you’re booking your room online, make sure to include a note in the comments section that you’d like an early check-in.
If you’re looking for an early check-in, it’s best to book your room as far in advance as possible. This will give the hotel staff plenty of time to prepare your room and make sure it’s ready for you when you arrive. It also gives them more time to find another room if yours isn’t available yet.
Before booking your room, make sure to read the hotel’s policies on early check-ins. Some hotels may charge extra fees for early check-ins or require that you book a certain type of room in order to get one. Knowing these policies ahead of time can help ensure that your request is granted and that there are no surprises when it comes time to pay your bill.
Securing an early check-in at a hotel doesn’t have to be difficult or stressful if you plan ahead and follow these tips. By calling ahead, booking early, and checking the policies, you can ensure that your vacation starts off on the right foot with a hassle-free check-in experience.
This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.
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WestJet Vacations terms and conditions
Effective October 31, 2023
Thank you for choosing WestJet Vacations!
Please read the following carefully.
GST No. 839910072 Quebec OPC permit No. 702959
Visit our contact us page and select your preferred mode of reaching us.
Phone operators are on duty during these hours:
Monday – Friday: 6 a.m. to 10 p.m. MT Saturday – Sunday: 6 a.m. to 6 p.m. MT
Calling outside Canada and the U.S.? Local Number: 1-403-444-2586
This local number may be used when calling from a country not listed below or in the event the appropriate toll-free number is not working. Long distance charges will apply.
TTY for hearing impaired: toll-free 1-877-952-0100
Full payment by payment card is due at the time of booking. WestJet Vacations accepts American Express®, Mastercard®, Visa® and Visa Debit®, and the WestJet gift card. All prices are quoted in Canadian dollars and are applicable to Canadian points of sale and guests legally residing in Canada. WestJet dollars can be used towards payment of the base price of an eligible WestJet Vacations package, and land only booking available through WestJet’s Contact Centre. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings. Minimum redemption rules apply and may vary. Other restrictions may apply and are subject to change at any time. Full details available at westjet.com/redeem. At this time, WestJet travel credits cannot be accepted for payment on a WestJet Vacations booking.
Taxes and surcharges
Taxes and surcharges will be calculated and added to the vacation price and must be paid at the time of booking. Some destinations require an airport departure tax to be paid locally upon departure, it is extremely important that you confirm the forms of payment accepted (many places only accept cash in the local currency) and the amount payable, as you may not be able to leave the country without payment. Car rental taxes and surcharges other than GST are paid locally to the car rental company.
Cancel within 24 hours of booking:
Vacation cancellations will be accepted within 24 hours of booking for no fee. The full amount of the package, or deposit paid, including refundable fees such as seat selection or baggage fees, will be fully refunded to the original form of payment.
For vacations (packages or land-only) cancelled more than 24 hours from booking:
Cancellations will be accepted 45 days or more before departure on vacations packages or before the first hotel's check-in on land-only bookings, subject to a $250 CAD cancellation fee per guest including GST. Vacation packages booked with round-trip Premium fares or Business fares will not be charged the cancellation fee. Hotel and other suppliers also have cancellation fees that may be applicable. The remainder of the booking price will be refunded back to the original form of payment. Cancellations made 44- 21 days before departure on vacation packages, or before the first hotel's check-in on land-only bookings, will result in 50% forfeit of the amount paid, including Premium and Business packages. Cancellations made less than 21 days before departure on vacation packages, or before the first hotel's check-in on land-only bookings, will result in 100% forfeit of the amount paid, including Premium and Business packages. Unless otherwise specified at the time of booking, non-refundable hotel rooms are 100% non-refundable. To cancel your vacation, please call WestJet Vacations or your Travel Agent during business hours.
Changes will be accepted 21 days or more before departure on vacation packages, or before the first hotel's check-in on land-only bookings, subject to a $100 CAD change fee per guest including GST. Vacation packages booked with Premium fares or Business fares will not be charged the change fee. All vacations are subject to applicable supplier terms and conditions, rates and charges. Changes are re-booked at current retail price. Pre-purchased ancillaries will be cancelled and refunded, and guests are required to rebook them at current retail price. A change of property is subject to the change fee, and hotel and other suppliers also have fees that may be applicable. One name change is permitted outside of 21 days or more prior to departure per booking for a change fee of $100 CAD including GST; hotel and other suppliers also have fees that may be applicable. Single occupancy name changes are not permitted. To change your vacation, please call WestJet Vacations or your Travel Agent during business hours.
Same Day Flight Change:
Same day flight changes can be requested starting at 24 hours before departure and the only change accepted is to the time of departure. When there is an earlier or later flight available to your destination, you may request a change, for a fee, at the airport, or by calling WestJet Vacations. The flight must be operated by WestJet, WestJet Encore, or WestJet Link. The flight must be from the same origin to the same destination and be on the same calendar day as the original departure. The request is based on availability. Same-day flight changes are not available when there is only one departure scheduled for that day, or there are no remaining departures for the day (i.e. you are on the last flight of the day). Additional information can be found on https://www.westjet.com/en-ca/flights/fees . Please note, for a WestJet Vacations package booking, same-day changes apply to the flight only. Guests must notify WestJet Vacations of any changes to their itinerary. WestJet and WestJet Vacations are not responsible for any impact to other planned or reserved activities, including but not limited to transfers, hotel reservations, excursions, etc. Any unused components of a package will not be refunded and shall be forfeited.
Each guest acknowledges and understands the risks related to the spread of infectious or contagious diseases. It remains each guest’s responsibility to take the necessary precautions applicable to any health hazards, including but not limited to COVID-19. Due to COVID-19 safety measures, hotel services, amenities, transfers/ground transport and excursions may be affected, or different than advertised. See your hotel's website for up-to-date information.
Further, guests are solely responsible for obtaining all required medical vaccinations, inoculations, and appropriate certificates necessary for travel/entry to your destination.
Additional information to help you travel safely can also be found on our vacations travel safety page .
The WestJet Vacations Travel Protection Plan (the “Plan”) must be purchased at the time of booking by all guests sharing a room accommodation and is non-refundable. Only applicable to new vacation packages and land-only bookings made after August 4, 2020, for travel after August 5, 2020, to destinations in Mexico and the Caribbean. Applicable to new vacation packages and land-only bookings made after September 12, 2021, for travel after September 13, 2021, to destinations in Canada and the United States. The Plan is not applicable to group bookings, promotional bookings, Sandals and Beaches Resorts bookings. If a guest purchases the Plan, the following additional terms and conditions apply. WestJet Dollars accrued from a Travel Protection Plan cancellation cannot be applied to taxes and fees. WestJet dollars expire one year from the date of issuance.
One-time Free Name Change: Name changes can be made up until seven (7) days prior to departure. Multiple name changes can be processed in one call as long as at least one guest remains consistent on the package; however, fees are only waived on the initial call for that package. Subsequent calls to request further name changes will be subject to the name change fee(s). Single occupancy name changes are not permitted.
One-time Change Fee Waived: Changes to departure dates, destinations, room categories or occupancy can be made up until seven (7) days before departure, subject to hotel and flight availability. If the change(s) results in an increase to the vacation package or land-only booking price, the difference in price must be collected from the guest; no refund is issued if the new price is lower than the original price, and for clarity, the balance is forfeited by the guest. More than one change can be completed within the same phone call for no change fee.
Cancellation Fee Waived: Cancellations will be accepted 21 days or more before departure on vacation packages, or before the first hotel's check-in on land-only bookings, and the booking price will be refunded back to the original form of payment. Cancellations made 20 days to three (3) day before departure on vacation packages, or before the first hotel’s check-in on land-only bookings for destinations in Mexico and the Caribbean, and 20 days to seven (7) days before departure for destinations in Canada and the United States, will result in 100% refund to WestJet dollars; Cancellations made less than three (3) days before departure for destinations in Mexico and the Caribbean, or less than seven (7) days before departure for destinations in Canada and the United States will result in a full forfeit. In case of cancellation, WestJet dollars issued can only be applied towards a new vacation package after a 15-day waiting period. WestJet dollars issued under the WestJet Vacations Travel Protection Plan expire one year after the date of issuance.
Hurricanes and Tropical Storms: If a hurricane or tropical storm travel advisory is issued for a guest's origin or destination on their travel dates, a guest may change or cancel their reservation at any time before the first scheduled flight and no change or cancellation fee will be charged. For hurricane or tropical storm date changes, all travel must be completed within one year and the package value must be the same; if the value of the new package increases, the difference in price must be collected from the guest. For hurricane or tropical storm cancellations, the full value of your vacation package is refunded to WestJet dollars. WestJet dollars expire one year from the date of issuance.
To change or cancel your vacation, please contact your travel agent, or if you booked directly with WestJet Vacations, please call the WestJet Vacations or your Travel Agent during business hours.
Offer is subject to change without notice.
Missed flights or unused vacation components are non-refundable and non-creditable. If a guest does not use the confirmed flights indicated on the ticket, and does not notify WestJet Vacations as outlined below, all continuing or return flights in the ticket will be cancelled. To avoid the ticket going into a “no show” status, you may contact us up to two hours prior to departure to cancel your flight. Additionally, if a guest does not check into their hotel on the original arrival date, subsequent nights will be cancelled without refund or credit. Refunds are also not provided in the event of an early departure.
WestJet Vacations strongly encourages guests to purchase travel insurance for their trip. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators group of companies and administered by Allianz Global Assistance, which is a registered business name of AZGA Service Canada Inc. Visit our travel insurance page or call 1-833-812-0671 to purchase. WestJet Vacations is not acting as an agent of Allianz. Travel insurance does not cover everything. For complete terms and conditions, limitations, and exclusions, refer to the policy. Quebec Residents: review the Product Summary sales.allianz-assistance.ca/westjetvacations/Contents/OurPlan to help you make an informed purchase decision.
Personal incidental charges are the responsibility of the guest and unless otherwise noted, prices do not include local and long distance charges, internet charges, gratuity, bellman, housekeeping, all personal expenses, and any other services not listed as included in the vacation price. Airport transfers are not included in the vacation unless specified on the itinerary.
Checked and excess baggage
Checked baggage is subject to weight, size, and piece restrictions. Fees will apply for each piece and may be combined. For example, if a bag is a second piece, and is also overweight, both fees will apply.
Flights operated by WestJet: A fee of $30-35.40 CAD/USD will be charged for the first piece of checked baggage; a fee of $50-59 CAD/USD will be charged for the second piece of baggage when selecting the pre-paid baggage option through the Contact Centre or self-managing through Manage Trips in advance of the 24-hour check-in window. A fee of $40-45.40 CAD/USD will be charged for the first piece of checked baggage; a fee of $60-69 CAD/USD will be charged for the second piece of baggage; and $100-118 CAD/USD for a third or fourth piece within 24 hours of departure via online check-in. A fee of $50-59 CAD/USD will be charged for the first piece of checked baggage; a fee of $70-83 CAD/USD will be charged for the second piece of baggage; and $110-130 CAD/USD for a third or fourth piece within 24 hours of departure via airport check-in. Vacations booked with a Premium fare or Business fare receive 2 free checked bags. A fee of $100-118 CAD/USD will be charged for overweight or oversized baggage. Select sporting and hunting equipment are subject to a handling fee of $50-59 CAD/USD. Currency will be based on the location of fee payment; outside of Canada all fees will be charged in USD. For complete checked baggage information, visit our checked and excess baggage page. For a list of checked baggage fees, visit our service fees page.
WestJet allow each WestJet Vacations guest to bring one carry-on item and one personal item without charge.
For complete WestJet carry-on baggage information, visit https://www.westjet.com/en-ca/baggage/carry-on .
Check-in and airport arrival
For everything you need to know to ensure your on-time departure, visit https://www.westjet.com/en-ca/airport/check-in for flights operated by WestJet. For flights within Canada, the recommended check in time is 120 minutes before flight departure. For flights to and from international destinations or the United States, the recommended check in time is 150 minutes before flight departure. You must be through security and customs, if applicable, and at your departure gate 40 minutes before the scheduled departure of your flight. If you arrive at the gate less than 15 minutes before departure, you risk losing your reserved seat. WestJet Vacations is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.
Onboard offerings may vary based on the aircraft.
For WestJet operated flights onboard offerings, visit https://www.westjet.com/en-ca/inflight/buy-on-board .
To view the inflight experience and aircraft details available on your itinerary, visit https://www.westjet.com/en-ca/flight-guide .
Domestic : For flights within Canada, all guests aged 18 and over will be required to present one piece of valid government issued photo ID showing their name, date of birth and gender. If a valid government issued photo ID is not available, then two pieces of valid government issued non-photo ID will be required, one of which must show name, date of birth and gender. ID is not required for children under the age of 12; however, it is recommended.
International : Travellers are responsible for obtaining and carrying all necessary documentation such as, but not limited to: visa, passport, citizenship card, birth certificate, vaccination certificates and certified legal letter for children travelling with only one parent. Identification must meet the requirements set by immigration and aviation authorities in each country. WestJet and WestJet Vacations strongly recommend that you contact your destination country’s embassy for your specific entrance requirements. It is the guest’s responsibility to ensure they have the appropriate identification and travel documentation for their flight as WestJet is not responsible for denied entry.
Requirements of government authorities
Because of the nature of the airline industry, and concerns with respect to safety and security, there may be situations in which WestJet are required by legal authorities to collect, use or disclose personal information about you, particularly when you are travelling with us, without your knowledge or consent. Information that we are required to collect by any Canadian, U.S. or international government authorities, depending on your boarding location and destination, may include, as required by such authorities, your full name, date of birth, citizenship, gender, passport number and country of issuance, U.S. Visa number, Resident Alien card number, the means by which you paid for your flight, details as to how it was booked, and any other personal information collected by us as set out in this policy or as required by such government authority.
Register your travel with Global Affairs Canada
Global Affairs Canada offers a registration service for all Canadians travelling or living abroad. This service is provided so that government officials can contact you to assist with an emergency in a foreign country, such as a natural disaster or civil unrest, or inform you of a family emergency at home. Please visit https://travel.gc.ca/ to register.
A piece of valid government issued photo ID that proves your Canadian residency is required upon hotel check-in. Some hotels may require you to present a credit card or cash deposit upon check-in to cover additional expenses or incidentals during your stay. Such deposit is unrelated to any payment received by WestJet Vacations for your hotel booking with the Supplier. Please contact hotel for details. For non-Canadian residents, hotels reserve the right to charge the difference to the applicable rate, based on the guest’s country of residence. WestJet Vacations is not responsible for these additional charges imposed by the hotel if proper identification is not presented at check-in. Check-in and check-out times vary by property and may not coincide with flight arrival and departure times. All-inclusive privileges begin at the time of check in and end at time of check out. All guests who wish to check out later than the specified hotel check-out time are required to pay any additional charges that the hotel will impose upon them directly to the hotel.
WestJet Vacations will forward requests for specific room types, bedding configurations and other room requests to the hotel. We cannot guarantee they will be available.
WestJet Vacations has developed a rating guide to help you choose the property that best suits your needs and budget. Our ratings are based on WestJet Vacations’ assessment of each property’s available facilities, services, location and amenities. WestJet Vacations strives to ensure that the descriptions on our website are current at all times; however, for reasons beyond our control, changes can occur which may affect our ratings. As such, our hotel rating system should be used as a guideline only and is subject to change without notice. Any photographs appearing on westjetvacations.com are for your information only and are not guaranteed to be an exact representation of what a property will resemble upon arrival.
Hotel descriptions and construction
WestJet Vacations will make every effort to ensure that the hotel information described online is current and accurate however we cannot be held responsible for changes to hotel services or inconveniences as a result of hotel construction.
WestJet Vacations works diligently to align ourselves with travel suppliers who share our values in providing guests a positive experience. Our WestJet Vacations local representatives are available in most international sun destinations to offer support and liaise with our suppliers in the event you need assistance during your stay. Any issue you encounter must be brought to the travel supplier’s attention while you are in destination, so they have the opportunity to rectify the problem and ensure you continue to have an enjoyable holiday. Please file your written complaint with the hotel, transportation company, excursion provider, or with the appropriate supplier. We recommend you obtain a copy of it, and also contact our local representative. If no local representative is available, please contact WestJet Vacations at 1-877-737-7001. Should you remain dissatisfied with the service provided by the supplier, and wish to provide your feedback, please contact your travel agent and/or send WestJet Vacations a message https://www.westjet.com/en-ca/contact .
Drivers must be a minimum of 21 years of age (minimum 25 years of age for rentals in some locations - please confirm with location directly) and hold a valid major credit card (non-prepaid American Express, Mastercard or Visa). A cash or credit card deposit may also be required. There may be a daily surcharge for renters under 25 years old. Rates shown include unlimited mileage. Additional authorized drivers, taxes, insurance and fees are paid locally to the car rental company. Car rental rates are based on a 24-hour period. Vehicles must be returned on or before the pickup time on the rental agreement or they may be subject to additional charges. WestJet Vacations strongly recommends the purchase of car insurance with your vehicle rental. The car rental company reserves the right to refuse any request for rental, including requests for persons under age, persons not in possession of a recognized full and valid driver’s license, persons unable to satisfy credit or cash requirements, or persons who, in the opinion of car rental company, constitute a risk.
Guest with special needs
Travelling abroad with a special need can pose unique challenges. International accessibility services and amenities may not meet Canadian or American standards and may differ from location to location. In some cases they may not be available at all. Although WestJet Vacations strives to ensure that appropriate arrangements are made to make your vacation a remarkable experience, we cannot guarantee the availability of or access to accommodations for guests with special needs in destinations outside of Canada and the U.S. WestJet Vacations is not liable for any costs, damages, or losses, whether directly or indirectly, arising from or related to the lack of any such access or accommodations. Please call us at 1-877-737-7001 so that we can help ensure your vacation needs are met and provide you with a list of our current hotel partners that may be able to meet your travel needs.
Tickets and vouchers
WestJet utilizes a ticketless reservation system. You do not require a paper ticket for your flight. In most cases, vouchers or tickets are not required to redeem for hotel, car, activities, or services. A piece of photo identification is enough to redeem vacation services. You will be notified if a voucher is required for any part of your vacation. Multiple guests traveling on the same itinerary but booked on separate bookings will not be identified as a group, will not receive group services, and may be subject to cancellation.
When travelling, you should recognize and respect the social and political standard of living. This includes religion, local practices, political systems and the conditions of utilities, services and accommodation which may differ from those found in your own country. WestJet Vacations will not assume responsibility for any services including water, electricity, security, sanitary conditions, pools, food and beverage, which may be interrupted or suspended during your stay. Food, water and beverages may not be on par with a Canadian or US standard. You must assume sole responsibility for any illness suffered while travelling or upon return due to the quality of the food, water and beverages.
Liability of suppliers
WestJet Vacations makes arrangements with suppliers who provide travel services such as air travel, hotel accommodation, bus travel, sightseeing, attractions, car rental or other services included in your package. Although we try our best to choose the most reputable suppliers, we cannot be responsible for their acts and/or omissions. The package components are subject to the conditions imposed by these suppliers, and their liability may, in turn, be limited by their tariffs, conditions of carriage, tickets and vouchers and international conventions and arrangements. WestJet Vacations acts only in the capacity of an agent for guests or the supplier of goods and services rendered. As such, we maintain no control over the personnel, equipment, operations or goods of the supplier. When you fly to and from your destination, WestJet’s tariffs apply, including limits on and/or exclusions of liability. WestJet Vacations assumes no responsibility for a schedule change by WestJet nor any additional costs (accommodation, meals, etc.) caused by flight delays or misconnections.
Guests have the option to participate in excursions, tours or other activities (collectively, the “excursions”) that may be offered by local representatives or third-party suppliers for an additional fee. Some excursions may have a risk of personal injury, loss or damage and are purchased at the guest’s sole risk. WestJet Vacations assumes no responsibility for any claim, loss, damage, cost, quality, or expense arising from a guest's participation in such excursions. Any written or oral contract is considered to be exclusively between the guest and the Supplier.
Aircraft schedule changes and delays
Flight times, airlines and type of aircraft are subject to change and substitution. WestJet Vacations will make every effort to inform guests of any changes. You are urged to check-in 24 hours prior to departure for WestJet operated flights on https://www.westjet.com . You should also reconfirm flight times. We will not assume responsibility for expenses incurred as a result of flight delays. You must contact your hotel and/or car rental company in the event that you are delayed beyond the expected time of arrival. You can also contact WestJet Vacations at 1-877-737-7001 if alternate travel arrangements are required.
Flight numbers WS3000 to WS3099 are operated by WestJet Link (Pacific Coastal) Saab 340B. Flight numbers WS3100 to WS3899 are operated by a WestJet Encore DHC 8-400.
WestJet Vacations shall not be liable for failure in the performance of any of its obligations, including without limitation, for any loss or damage resulting from any delay, cancellation, loss of personal belongings, illness, bodily injury, accident, death, deterioration of travel services, inconvenience, loss of enjoyment, disappointment or frustration, either mental or physical, due to:
- An act of God;
- A war, revolution, insurrection, riot, blockage or any other unlawful act against public order or authority, including an act of terrorism or threat thereof;
- Fire, flood, explosion, earthquake, epidemics, quarantine, pandemics, storm, lightning, tornado or adverse weather conditions generally;
- Accident to or failure of an aircraft or equipment used in connection therewith, loss of or hijacking of an aircraft, or any shortage of or inability to provide labour, fuel or facilities;
- Any strike, lock-out, labour dispute or other industrial disturbance whether involving WestJet or WestJet Vacations employees, the employees of its suppliers or others upon whom WestJet Vacations relies;
- Any government order, regulation, action or inaction or any failure to obtain the approval of a government authority having jurisdiction in the circumstances as may be required to the conduct of operations hereunder or any government or legal restraint upon such operation;
- Others upon whom WestJet Vacations relies for the performance of the whole or any part of any travel service hereunder;
- Any other causes beyond the reasonable control of WestJet Vacations and any other event not reasonably to be foreseen, anticipated or predicted, whether actual, threatened or reported, which may interfere with the operations of WestJet Vacations or of its suppliers.
Liability of WestJet Vacations
WestJet Vacations will not assume responsibility for any claims, losses, damages, costs or expenses arising out of personal injury, accidents or death; loss, damage or delay of baggage or other property; or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental resulting from any of the following:
- The act of omission of any party other than WestJet Vacations or its employees;
- Sickness, family emergencies, theft or any other circumstance affecting you beyond our direct control;
- Any instance of force majeure;
- Failure of the guest to obtain the documentation required for their trip such as passports, visas and certificates, including but not limited to proof of vaccination where required for entry by the country the guest is visiting (in which case they will also not be entitled to any refund);
- Failure of the guest to follow instructions including but not limited to airport departure times, baggage handling and check-in and checkout times;
- Cancellation or change for any reason in the travel services offered. WestJet Vacations reserve the right to cancel or change the travel services at our discretion, but we will try to substitute comparable services. If we must completely cancel your reservation, WestJet Vacations’ liability will be limited to a refund of all monies paid.
- A full refund will not be given in situations where travel must be cancelled by WestJet Vacations for reasons which are beyond its control (Force Majeure or other situations) and where WestJet Vacations’ contractual obligations with its suppliers do not allow it to obtain reimbursement of the sums paid to the supplier on your behalf.
- Quarantine costs incurred for any reason, including COVID-19, will be the responsibility of the guest.
WestJet Vacations reserves the right to refuse any booking and decline any guest(s) at any time. In all cases, the liability of WestJet Vacations for any loss, damage or injury, whether physical or mental, arising from its own acts, omissions or negligence, is limited to the price of the package booked.
Air Passenger Protection Regulations
If you are denied boarding, your flight is cancelled or delayed for at least two hours, or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information about your passenger rights, please contact your air carrier, visit https://www.westjet.com/en-ca/interruptions .
We appreciate hearing about your experience with us. If you would like to provide us with feedback, please visit our share feedback page. You may also send us a letter to
WestJet Campus, Attention: Guest Relations, 22 Aerial Place N.E. Calgary, Alberta Canada T2E 3J1.
Flexibility and protection for your vacation – Travel Protection Plan for WestJet Vacations
WESTJET TRAVEL PROTECTION $89pp/$129pp Dec10-Jan10
The WestJet Vacations Travel Protection Plan must be purchased at the time of booking by all guests sharing a room in vacation packages and land-only bookings to destinations in Mexico and the Caribbean and is non-refundable excluding Sandals, Beaches and Grand Pineapple Beach Resorts.
Cancellations will be accepted for any reason prior to departure as follows:
21 days or more before departure 100% refund to the original form of payment.
20 days to 3 days before departure 100% refund in WestJet dollars
Nonrefundable if cancelled less than 3 days before departure.
In the event of a cancellation, WestJet dollars issued can only be applied towards a new vacation package after a 15-day waiting period.$100 cancellation fee applicable
One-time Name Change: Name changes can be made up until 7 days prior to departure. More than one name change can be completed within the same phone call for no extra fee.$50 administration fee applicable
One-time Change: Changes to departure dates, destinations, room categories or occupancy can be made up until 3 days before departure, subject to hotel and flight availability; changes to the hotel are not permitted. If the change(s) results in an increase to the vacation package or land-only booking price, the difference in price must be collected from the guest; no refund is issued if the new price is lower than the original price, and for clarity, the balance is forfeited by the guest. More than one change can be completed within the same phone call for no extra change fee.$100 administration fee applicable
Offer is subject to change without notice.
Hurricanes and Tropical Storms: If a hurricane or tropical storm travel advisory is issued for a guest’s origin or destination on their travel dates, a guest may change or cancel their reservation at any time before the first scheduled flight and no change or cancellation fee will be charged. For hurricane or tropical storm date changes, all travel must be completed within one year and the package value must be the same; if the value of the new package increases, the difference in price must be collected from the guest. For hurricane or tropical storm cancellations, the full value of your vacation package is refunded to WestJet dollars. WestJet dollars expire one year from the date of issuance.
For full details go to travel protection at https://www.westjet.com/en-ca/legal/travel-terms-conditions/westjet-vacations
HelloSafe » Travel Insurance » WestJet
Is WestJet Travel Insurance the Best in 2023?
Information verified by Nolwenn Abolivier
Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.
When it comes to travel insurance, WestJet offers a range of coverage plans in partnership with Allianz Global Assistance for travellers to and from Canada.
But are these coverages any good? What are their pros and cons? How much does it cost to buy travel inusrance with WestJet in 2023?
All the answers to your questions and more are in this page!
5 key takeaways on WestJet travel insurance
- WestJet offers comprehensive travel coverages (accident insurance, trip cancellation/interruption, etc.).
- WestJet is known for being affordable, easy to purchase, and backed by a reputable company.
- WestJet has limitations. It, for example, does not cover pre-existing conditions.
- WestJet offers travel accident insurance for up to $500,000 for injuries or fatalities.
- WestJet's prices range from CA$69 to CA$139 for a 1-week trip.
Our 2023 review on WestJet travel insurance in Canada
WestJet travel insurance is a travel insurance plan that is offered by WestJet and Allianz Global Assistance . It can be purchased by anyone who is travelling to or from Canada, regardless of their age or health status. The plan includes a variety of coverages, including travel accident insurance, trip cancellation and interruption insurance, medical insurance, baggage insurance, and more.
The specific coverages and limits that are available under the plan will vary depending on the type of plan that you purchase.
Here are some of the pros and cons of WestJet Travel Insurance Canada:
Pros of WestJet travel insurance:
- Easy to purchase and use
- Comprehensive coverage
- Backed by a leading travel insurance company
- Can help protect you from financial loss in the event of a travel-related emergency
Cons of WestJet travel insurance:
- Does not cover pre-existing conditions
- May need to provide proof of travel, such as a ticket or itinerary
- May need to provide proof of medical insurance, such as a health card or a letter from your doctor
- May need to pay a deductible for some claims
Overall, WestJet travel insurance is a good option since it offers great coverage. Let's discuss its coverage policy in detail to give you a better understanding of the service.
Before deciding to buy WestJet insurance, we recommend you compare the best offers currently on the market. You can do so using our free comparison tol below:
Compare the best travel insurance plans on the market!
Does the RBC WestJet credit card have travel insurance?
Yes, the RBC WestJet World Elite Mastercard does have travel insurance. The specific coverages and limits that are available will vary depending on the type of plan that you purchase and the destination of your trip.
Here are some of the coverages that are included:
- Trip cancellation and interruption insurance
- Medical travel insurance up to CA$1,000,000
- Baggage insurance up to CA$2,500 per person
- Emergency travel assistance
Good to know
To be eligible for travel insurance through the RBC WestJet World Elite Mastercard, you must purchase your trip with your credit card and pay for at least half of the trip with your credit card. You must also travel on a common carrier, such as an airline or a cruise ship.
The travel insurance that is included with the RBC WestJet World Elite Mastercard is a good option for people who are looking for basic travel insurance coverage , but the coverage is limited and may not be enough for everyone. If you are looking for more comprehensive travel insurance coverage, you may want to consider purchasing a separate travel insurance policy.
What is WestJet's travel insurance coverage in Canada?
What is covered under westjet travel insurance.
Here are some additional details about the coverages that are available under WestJet travel insurance in Canada:
- Travel accident insurance: This coverage pays out a benefit if you are injured or killed while travelling. The benefit amount is up to CA$500,000.
- Trip cancellation and interruption insurance: This coverage pays out a benefit if you have to cancel or interrupt your trip due to a covered reason, such as illness, injury, or a death in the family. The benefit amount is up to 100% of your non-refundable trip expenses.
- Medical insurance: This coverage pays for your medical expenses while you are travelling. The benefit amount is up to CA$1,000,000.
- Baggage insurance: This coverage pays for the loss or damage to your checked luggage. The benefit amount is up to CA$2,500 per person.
- Emergency travel assistance: This coverage provides you with assistance if you experience a medical emergency or other travel-related problem while you are away from home.
What is not covered under WestJet travel insurance
WestJet travel insurance has a number of exclusions, which means that they will not cover certain claims. Some of the most common exclusions include:
- Pre-existing conditions: WestJet travel insurance does not cover claims that are related to a pre-existing condition. A pre-existing condition is a medical condition that you had before you purchased your travel insurance.
- War and civil unrest: WestJet travel insurance does not cover claims that are caused by war or civil unrest.
- Terrorism: WestJet travel insurance does not cover claims that are caused by terrorism.
- Failure to comply with travel advisories: WestJet travel insurance does not cover claims if you travel to a destination that is under a Government of Canada travel advisory.
- Participation in dangerous activities: WestJet travel insurance does not cover claims that are caused by participation in dangerous activities, such as skydiving or bungee jumping.
- Loss or damage to your belongings: WestJet travel insurance does not cover loss or damage to your belongings unless they are lost or damaged due to a covered reason, such as theft or fire.
What travel insurance plans are offered by WestJet?
The exclusions and coverage options may vary depending on the type of plan that you purchase — and the destination of your trip. However, you may be able to purchase additional coverage for some of the exclusions, such as pre-existing conditions.
There are four main types of WestJet travel insurance plans. Here is a brief overview of each plan:
How much does WestJet travel insurance cost?
The cost of WestJet travel insurance in Canada varies depending on the type of plan you purchase, the length of your trip, and your age.
Here are some examples of the cost of WestJet travel insurance in Canada:
- Deluxe package (up to age 74): For a 1-week trip to the United States, the cost of the Deluxe package is CA$139 per person.
- Non-medical package (all ages): For a 1-week trip to the Caribbean, the cost of the Non-medical package is CA$119 per person.
- Classic emergency medical plan (up to age 64): For a 1-week trip to Europe, the cost of the Classic emergency medical plan is CA$89 per person .
- Trip cancellation and interruption package (all ages): For a 1-week trip to Mexico, the cost of the Trip cancellation and interruption package is CA$69 per person.
Here is a table, summarizing the cost of WestJet travel insurance in Canada for a 1-week trip:
Compare WestJet to other travel insurers on the market to get the best price/value on your insurance:
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How to file a claim with WestJet for travel insurance?
Making a travel insurance claim with Allianz Global Assistance is quite simple. The process is smooth and efficient, and you will be kept informed at every step of the way. You can submit claims for all products and benefits online, including trip cancellation, interruption, and delay, lost or delayed baggage, and out-of-pocket emergency medical expenses. To start a claim:
- Simply log in to your Allianz Global Assistance account and click on the "File a Claim" button.
- You will be guided through the process step-by-step, and you can upload all of the necessary documentation electronically.
- Once your claim is submitted, it will be reviewed by a team of experts who will assess the merits of your claim and make a decision as quickly as possible.
- If your claim is approved, you will be paid the benefit amount as soon as possible.
How to contact WestJet travel insurance?
You can try WestJet’s online self-serve tools and get a solution to your problem. Here are some other options:
- For new or existing bookings and general inquiries, you can use this toll-free number from Canada: 1-888-937-8538.
- The toll-free number for people in North America for support in Japanese is 1-844-213-5239.
- For WestJet vacation bookings, call on this toll-free number from Canada: 1-877-737-7001.
- People who are deaf or have partial hearing can use this toll-free number: 1-877-952-0100.
- People with disabilities experiencing difficulties accessing WestJet.com can use this toll-free number: 1-866-693-7853 , or you can email at [email protected] .
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WestJet RBC Mastercard review
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Rewards earn rate.
- 19.99% Purchase APR
- 22.99% Cash Advance APR
- $39.00 Annual Fee
- Good Recommended Credit Score
Earn up to 100 WestJet dollars (with $1,000 spend in the first 3 months)
By Barry Choi
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About the WestJet RBC Mastercard
The WestJet RBC Mastercard will appeal to anyone who flies WestJet. It’s essentially a cash back credit card , but with some great travel benefits. Instead of earning points, you get WestJet dollars. Earn 1% back in WestJet dollars on everyday purchases³ you make on your card and 1.5% back in WestJet dollars on WestJet flights or WestJet Vacations packages³. While that earn rate may not seem high, this is an entry-level card and has an annual fee of just $39.
Let’s say you spend $2,000 on flights and a total of $18,000 on all other purchases every year. That would give you 210 WestJet dollars. When you add in the welcome bonus that’s worth up to 100 WestJet dollars¹, that’s a total of 310 WestJet dollars that you could get in the first year. That’s a decent return for a low-fee card. Plus, every seat on WestJet flights is available and there are no blackout dates.
Additional benefits with the card include an annual round-trip companion voucher starting from $199¹, travel accident insurance¹¹, hotel/motel burglary insurance⁹, and rental car insurance.¹⁰
Card features and benefits
Clearly, this card is aimed at travellers who frequently fly WestJet. You get an increased earn rate on WestJet purchases and some travel benefits. Overall, it’s a decent entry-level travel credit card that has a low minimum income requirement to be approved. Some of the benefits worth highlighting include:
- Robust earn rates: Earn 1% back in WestJet dollars on everyday purchases³ you make on your card and 1.5% back in WestJet dollars on WestJet flights or WestJet Vacations packages³.
- Lucrative welcome offer: Earn up to 100 WestJet dollars¹ (with $1,000 spend in the first 3 months).
- Easy redemptions: WestJet dollars can be used to pay for the base fare of eligible WestJet flights and vacation packages.
- Low annual fee: The annual fee is just $39, which is great for a card that offers so many benefits.
WestJet RBC Mastercard Pros and Cons
The WestJet RBC Mastercard is a good travel credit card for people who don’t meet the high-income requirement that premium travel cards often have. In addition, the benefits you get far outweigh the annual fee that you’ll pay. Many people will love the fact that you’re earning dollars instead of points, so there’s no need to navigate complex rewards charts.
Despite the benefits, there are some limitations to this card. Since you’re earning WestJet dollars, you’re essentially tied to a single airline. Although you do have the option to use your WestJet dollars on vacation packages, not every resort is available. The included travel insurance¹¹ is pretty basic, and it doesn’t include travel medical or trip cancellation insurance .
- Decent welcome offer
- Good earn rate
- Some travel insurance
- Low minimum annual income requirement
- Low $39 annual fee
- Lacks travel medical and trip cancellation insurance
- Reward redemptions are restricted to WestJet flights and vacation packages
Other WestJet RBC Mastercard perks
Although the WestJet RBC Mastercard is an entry-level card, it comes with a few additional perks that are worth mentioning. For a similar, more premium version check out the WestJet RBC World Elite Mastercard .
- Companion voucher ¹ : You get an annual round-trip companion voucher starting from $199.
- Travel accident insurance ¹¹ : You’re insured for up to $500,000 with the included travel accident insurance.
- Auto rental collision/loss damage insurance ¹⁰: Get up to $65,000 in auto rental collision/loss damage insurance for up to 48 days.
- Hotel/motel burglary insurance ⁹: Get up to $2,500 in hotel/motel burglary insurance.
- Purchase security: Provides coverage against all risks of direct accidental physical loss or damage, for 90 days from the date of purchase. This applies to personal property and gifts purchased in full using a WestJet RBC Mastercard card and/or WestJet dollars.
- Extended warranty: Purchases made with your WestJet RBC Mastercard automatically get double the original warranty up to an extension of one additional year. Items covered must have been purchased in full using your WestJet RBC Mastercard, your card and WestJet dollars, or with WestJet dollars.
How the WestJet RBC Mastercard compares
If you’re considering the WestJet RBC Mastercard, the assumption is that you fly WestJet regularly. Since Air Canada is WestJet’s biggest competitor when it comes to flights, you should take a look at what the TD ® Aeroplan ® Visa Platinum* Credit Card offers as a comparison.
Earn up to $500 in value † , including up to 20,000 Aeroplan points † and no annual fee for the first year † . Conditions apply.
The TD ® Aeroplan ® Visa Platinum* Credit Card has a higher annual fee of $89 but there is a first-year annual fee rebate. † Currently, the TD ® Aeroplan ® Visa Platinum* Credit Card extends a strong Welcome Bonus to new cardholders. Earn up to $500 in value†, including up to 20,000 Aeroplan points † and no Annual Fee for the first year † . Conditions apply.
When it comes to the earn rate, WestJet is decent for an entry-level card. Earn 1% back in WestJet dollars on everyday purchases³ you make on your card and 1.5% back in WestJet dollars on WestJet flights or WestJet Vacations packages³.
The TD ® Aeroplan ® Visa Platinum* Credit Card, has a slightly different rewards system. Earn 1 point † for every $1 spent on eligible gas, grocery and direct through Air Canada ® purchases (including Air Canada Vacations ® ) made with your card. Earn 1 point † for every $1.50 spent on all other eligible purchases † made with your card.
For many people, the comparison comes down to redemptions. If WestJet is your preferred airline, then earning WestJet dollars makes sense. If you prefer some flexibility with your flights, then Aeroplan might be a better choice since you can use your points with Air Canada and their partners. That said, Aeroplan does have a dynamic pricing model, so redeeming your points for free flights could be tricky.
†Terms and conditions apply.
The TD ® Aeroplan ® Visa Platinum* Card offer is not available for residents of Quebec. For Quebec residents, please click here.
If you prefer to fly WestJet, don’t want to pay a high annual fee, or don’t meet the high minimum annual income requirement for other cards, then the WestJet RBC Mastercard is a solid choice. The welcome bonus is worth more than the annual fee and WestJet dollars are easy to redeem since they’re similar to cash.
While this card may be lacking in travel insurance , this should be expected since the annual fee is just $39. You still get purchase security and extended warranty insurance as long as you charge the entire cost of your purchases to your WestJet RBC Mastercard and/or with WestJet dollars. If you like to fly WestJet and want to save money, then this card is for you.
Refer to RBC page for up to date offer terms and conditions.
About our author
Barry Choi is an award-winning personal finance and travel expert. He appears regularly on a variety of shows in Canada and the U.S., where he talks about all things money and travel. In addition to Money.ca, his work has appeared in major publications, including The Globe and Mail, The Toronto Star, The Financial Post, and MoneySense magazine. Barry is an expert in personal finance, but he's passionate about credit cards, budget travel, debt management, and loyalty programs. His personal website moneywehave.com is one of Canada's most trusted resources as he provides non-bias opinions on various financial products and services. When he's not writing or talking about financial literacy, you can find him travelling the world. Barry's favourite destinations are Japan, Jordan, and the Netherlands.
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All advertised prices include taxes & fees. Air only prices are per person for return travel in economy class unless otherwise stated. Package, cruise, tour, rail & hotel prices are per person, based on double occupancy for total length of stay unless otherwise stated. All-inclusive vacations include airfare. pp=per person. Prices are for select departure dates and are accurate and subject to availability at advertising deadline, errors and omissions excepted, and subject to change. Taxes & fees due in destination are additional and include, but not limited to, local car rental charges & taxes, one-way rental drop fees which are to be paid upon arrival, resort fees & charges, tour ‘kitty’, airline baggage fees and cruise gratuities.