safari page reloaded because of a problem

How-To Geek

How to fix "this webpage was reloaded because a problem occurred" on a mac.

Safari is responsive and energy efficient, but it also comes with its own set of error messages which can be hard to diagnose.

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What causes this error, possible fixes for "this webpage was reloaded...", always keep another browser handy.

Safari is a solid browser choice for Mac users because it's optimized to run well on Apple hardware and sip as little power as possible. That doesn't mean it's perfect, however, and web pages will crash from time to time.

So, what can you do about a problem web page?

This error can be caused by a number of issues, and it's hard to diagnose the exact cause. The most common causes are web pages that use significant resources, pages that consume a lot of physical memory, or incompatibilities with the current version of Safari you are running.

Often these errors occur sporadically, never to return again. The problem is worse when a particular website constantly causes the error to appear, which can result in Safari refusing to render it at all and showing an "a problem repeatedly occurred" error.

If the website in question is particularly demanding, users of older machines with limited resources may be more likely to encounter it. Due to the way Safari monitors how websites use your resources, it's not unusual to see the error even on new machines either.

You can always check your memory or CPU usage using Activity Monitor (search Spotlight or find it under Applications > Utilities) on the CPU and Memory tabs. Safari splits websites into separate processes, so if resources are to blame you should be able to tell here.

Related: How to See Which Program Is Using All Your CPU on Mac

The first thing you should check is that Safari is updated to the latest version under System Preferences > Software Update. Simply having the latest update for your version of macOS may not be enough, and you might need to upgrade your Mac to the latest version of macOS  to get the latest version of Safari.

Once you've determined your browser is up to date, consider what elements on the page may be causing the error. For example, if the website has a lot of rotating advertisements, JavaScript could be to blame. You might also have a cached version of the website causing problems.

These sorts of problems can be diagnosed using settings only available in Safari's Develop menu. To enable the menu, click on "Safari" in the top-left corner of the screen then choose Preferences followed by the Advanced tab. Enable "Show Develop menu in menu bar" and return to the webpage in question.

You can now use the Develop > Empty Caches menu bar option to delete any saved data causing an issue and try again. If JavaScript is to blame, you can disable it under Develop > Disable JavaScript.

Be aware that changing settings in the Develop menu may cause websites not to work properly. We recommend changing any settings back to default values when you're done using the problem website.

You can also try disabling any Safari plugins you have running or removing Safari extensions, too. As a last resort, enable "Block All Cookies" under Safari > Preferences > Privacy (but make sure you enable this setting again when finished so that other webpages function correctly).

It's not unusual to find out nothing you do will help, and that a certain website or web app is not compatible with Safari. The easiest fix in this instance is to simply use another browser like Google Chrome or Mozilla Firefox .

It's always a good idea to have another browser (or two) installed so that you have something to fall back on if you encounter problems with Safari. Broadly speaking though, Mac users should stick to Safari for its unbeatable speed and power efficiency.

Related: Why You Should Use Multiple Web Browsers

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Error: This webpage was reloaded because a problem occured

We have an application which is used for giving assessments. Questions in the assessments usually have some images/videos attached to the questions. However, while scrolling through images and using the zoom-in and zoom out functionality for images, webpage gets refreshed and gives Error: This webpage was reloaded because a problem occurred.

MAC OS: 10.13.2 Safari Version 11.0.2

This is happening on Safari browser only. Other browsers seem to work fine.

Can you please help what could be the issue and provide a solution? Let me know in case you need any specific details.

macOS High Sierra (10.13.2), Safari 11.0.2

Posted on Mar 12, 2018 5:09 AM

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Mar 12, 2018 7:39 AM in response to ayushjini2

You might want to try updating to 10.13.3 and Safari 11.0.3 so you are running the most current software.

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

Safari Corruption See post by Linc Davis

If that doesn't work, try running this program in your normal user account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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Home > How to Tips

[Solved] Safari: A Problem Repeatedly Occurred

Updated on Monday, July 10, 2023

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Summary:  This post tells an error reported by Safari when loading the page, including what it is, why it pops up on your Mac/MacBook and iPhone, and how to fix it.

Safari is the default browser across all Apple devices. Likewise, its handy cross-device sync functionality coupled with a stable and secure working environment tends to add more to its already rich collection.

However, certain web pages may cause Safari to crash. At this time, an error pops up on the screen informing you that a problem repeatedly occurred with the respective website.

After a brief introduction about Safari, here comes the question about what the error A Problem Repeated Occurred is. Why it pops up on your screen? How to fix it? Don't worry. Just keep reading and this post will give you the answer.

Table of Contents:

• 1. Why is Safari reported as 'A Problem Repeatedly Occurred'?
• 2. How to fix 'A Problem Repeatedly Occurred' on Mac/MacBook?
• 3. How to fix 'A Problem Repeatedly Occurred' on iPhone?
• 4. FAQ about A Problem Repeatedly Occurred

If your friends have the same problem as you, don't forget to share this post with them.

Why is Safari reported as 'A Problem Repeatedly Occurred'?

If you are prompted with the A Problem Repeatedly Occurred error when trying to open a web page in Safari, you're asked to Reload Webpage but the same error message is displayed in a loop every time you click in the refresh option.

Most Mac users never have a problem with Safari, apart from the occasional slow-loading webpage. But it's a widespread issue affecting macOS Catalina users. The causes of that error can be difficult to identify, and therefore, it's not easy to decide what to do.

This error occurs when Safari is trying to load a webpage, but something is preventing it. And it can be caused by a number of issues. That something could be at the server end, such as poor coding on the page itself, but it is often due to a problem with Safari.

The reasons why it occurred could be cached files, a broken browser extension, or a problem executing code, such as JavaScript.

How to fix 'A Problem Repeatedly Occurred' on Mac/MacBook?

Although it's difficult to ensure the causes of this error, here are some ways for you to have a try.

To regain access to popular websites that fail to load because of this Safari error, you can apply the following troubleshooting methods.

Upgrade your Mac/MacBook

This error is common in the old version of macOS Catalina, but the latest version of Mac/MacBook is  macOS Ventura  released on October 24, 2022. So you can try to upgrade your Mac/MacBook's version and regain access to Safari to check if the error has been fixed.

• Click on the Apple menu and choose  System Preference .
• Click  Software Update .

Check if there's any update available. If it has, click Update Now or Restart Now to  update your Mac/MacBook .

Check for Safari updates

If there is an update available for Safari, you should install it. Safari updates are provided with  macOS  updates. And the new version may fix some errors that come with the old version.

• Click the  Apple menu .
• Choose  System Settings . (Or you can open it in the  Dock .)
• Click  General > Software Update .
• Click on  More Indo…  to select Safari.

Check the update, and if there is an update available, install it.

Open the other websites

Open the other websites to check if the same error still pops up. If they are, you can take the other instructions to fix this error. If not, the problem may be with your Wi-Fi network or broadband connection. Change the Wi-Fi connection or check for the broadband connection and try to reload the page to check if the error has been fixed.

Close browser tabs you are not using

The opening browser tabs are occupied lots of  RAM  and CPU cycles because they continuously update. And a cause of pages failing to load can be a lack of RAM and CPU cycles. You can try to close the browser tabs you are not using and reload the page to check if the same error still pops up.

Clear Safari cookies and cache

Sometimes, cached files can make a webpage reload because an error occurred. So the best thing to do is to  clear cache  and  cookies  in Safari. Here's how:

• Click the Safari icon on the left upper of the screen.
• Choose  Settings…  (or you can press  Command + Comma (,)  on the keyboard) in the pop-up menu.
• Select  Privacy  in the top menu.
• Click  Manage Website Data .
• Choose all cache and cookies in the list.
• Click  Remove All .

After these steps, you can try to reload the webpage to check if the error has been fixed.

If the above ways have solved your problem, click the below buttons to share them on your social media.

Disable or remove extensions

If you have extensions, try to disable or remove extensions and then reload the webpage. If you have enabled the Develop menu, click Develop and choose Disable Extensions.

• Click the Safari icon on the left corner of the screen.
• Click  Extensions  in the top menu.
• Choose the extensions and then click  Uninstall .

After that, reload the webpage to check whether the error has popped up again. If you do really need these extensions, you can re- enable these extensions  after you have totally fixed this error.

Disable JavaScript

JavaScripts are mainly used for creating interactive web pages. However, adverts or other website content that contains JavaScript can cause a page to reload because of an error. Therefore, you could consider disabling JavaScript.

Here are the steps to disable JavaScript on Safari:

• Click  Security  in the top menu.
• Click  Web content: Enable JavaScript  to disable it.

Disabling Java Scripts might hurt some sites, especially the ones rich in GUI. So you would have to decide on this trade-off accordingly.

Now verify if the Problem repeatedly occurred error in Safari has been fixed or not.

How to fix 'A Problem Repeatedly Occurred' on iPhone?

Sometimes, this error A Problem Repeatedly Occurred could not only occur on Mac/MacBook but also on iPhone. Fortunately, it's easier to fix it on iPhone. Here are three ways to fix A Problem Repeatedly Occurred error on your iPhone.

• Change the network connection.
• Restart your iPhone.
• Disable Safari extensions. ( Settings > Safari > Extensions )

Click the below button to share this post on your social media with those who need them.

FAQ about A Problem Repeatedly Occurred

The error occurs when Safari is trying to load a webpage, but something is preventing it.

Update your Safari or your Mac/MacBook. Or else, you can take the way referred in the article.

Eudora Liu is a new technical editor at iBoysoft. After professional training, she is able to write instructional articles about macOS and Windows and solve related problems.

Jessica Shee is a senior tech editor at iBoysoft. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices.

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