- Travel Information
- Concessionary Travel
Click on the headings below to expand each section.
60 and Over Welsh Concessionary Travel Card
The 60 and Over Welsh Concessionary Travel Card gives older people access to free bus travel across Wales. You also get discounted travel on many rail services.
Application guidance: https://trc.cymru/sites/default/files/inline-files/Concessionary%20Travel%20Card%20application%20form%20guidance_0.pdf
Phone : 0 300 303 4240
Email : t [email protected]
You need to be a permanent resident of Wales aged 60 or over. You can apply for your pass up to 20 days before your 60 th Birthday.
You will need to:
- Provide two forms of evidence of your address
- One form of evidence of your age
It is easiest to apply online, here: https://trc.cymru/travelcards
You can contact Transport for wales at 0300 303 4240 or email [email protected] with your enquiry or if you require support with your application
Disabled Person’s Welsh Concessionary Travel Card
The Disabled Person’s Welsh Concessionary Travel Card gives disabled people access to free bus travel across Wales. You also get discounted travel on many rail services.
Email : t [email protected]
- You receive Higher Rate Mobility Component of the Disability Living Allowance
- You receive the Personal Independence Payment with:
- 8 or more points under Descriptor 7 “Communicating Verbally”; or
- 12 points under Descriptor 11 “Planning and Following a Journey”; or
- 8 or more points under Descriptor 12 “Moving Around”.
- You have a Ministry of Defence award letter under tariffs 1-8 of the Armed Forces Compensation Scheme (AFCS) on official headed paper.
- You have aVeterans UK Agency War Pensioners Mobility Supplement (WPMS) award letter on official headed paper.
OR if you’ve received an Eligibility Assessment Approval from the local authority that you meet one of the following criteria :
Visually Impaired People
- Have a high degree of sight loss in both eyes.
- Severely sight impaired – cannot read, (with your glasses if worn) the top letter of a standard eye test chart at a distance of 3 metres or less.
- Sight impaired – can only read (with your glasses if worn) the top letter of a standard eye test chart at a distance of 6 metres or less.
- Profoundly or severely deaf, a hearing loss across both ears of 70 decibels ( dBHL ) or greater.
- Cannot Speak – you are unable to communicate orally in any language
People with p hysical impairments
- An impairment or injury that has a substantial long term adverse effect on ability to walk.
- Without arms or long-term loss of the use of both arms.
People with c ognitive impairments
- You have a c ognitive Impairment
- You w ould be refused a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, pursuant to section 92 of that Act (physical fitness) other than on the ground of persistent misuse of drugs or alcohol.
If you meet one of the eligibility criteria 1 to 7 above, and you have not been assessed by your local authority, please contact your local authority to obtain further information
If you require assistance from another person when travelling for some or all of your journeys you can apply for a companion card that provides free travel for one person accompanying you.
If you require a companion card, you’ll need to contact your local council.
They will assess whether you meet the criteria, and can then process your application.
- To apply, you must be a permanent resident of Wales
- You must submit proof of address and ID
You can contact Transport for Wales at 0300 303 4240 or email [email protected] with your enquiry or if you require support with your application.
Last updated: March 2021
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Q. How can I plan a journey?
A. Go to our Journey Planner found on the homepage. Enter the start point of your journey, your destination along with the date and time you wish to travel. There is also the option to select whether you would like to travel by bus, train or direct only, as well as the option to enter your average walk speed and desired number of stop changes. When you then click ‘Plan my journey’, you will be provided with the available routes for your journey selection. Click on your preferred time, and the full journey details will be displayed.
Alternatively, you can plan your journey by calling our Contact Centre on our freephone number 0800 464 0000 between 07:00 and 20:00 daily, who are on hand to help with any journey queries you may have. We operate a reduced service on Christmas Eve, Christmas Day, Boxing Day, New Year’s Day.
Q. How do I find timetables?
A. If you go to our Timetables page , you will be able to search for timetables by their service number. Then click on the ‘Search’ button and you will see a list of timetables matching your searched service number. Select the relevant timetable (you will be able to see the localities which each service serves) to see the full timetable and a route map. Click ‘Show all stops’ if you would like to see all stops along the route.
There is also an option at the top of the page to download a PDF version of the timetable, as well as a ‘View Disruptions’ button to access travel disruptions that may affect your service.
Q. How do I use the Travel Map?
A. Replacing our Bus Stop Finder, Traveline Cymru’s Travel Map allows you to see all bus stops, train stations, park & ride stop and Nextbike stations within your searched location.
Simply search for a location you would like to travel within or use your current location, select as many or as few of the travel mode icons you would like to see on the map at one time and click on any of the travel icons in your searched area for more information.
This includes timetables of bus services that serve a stop, details of park & ride stop timetables and facilities and how many bikes are available at a Nextbike station.
Q. How do I register an account and what does it do?
A. On the top right-hand corner of your browser screen, select the ‘Customise My Journey Button’. You can then fill in the registration form to set up your account. Having an account will allow you to save your favourite stops, journeys and timetables, making them easily accessible straight from your account. You will also be able to view disruptions for services you have selected as a favourite.
Within the preferences section of your account, you can amend your default Journey Planner search settings. This includes increasing or decreasing your maximum walking distance in metres that you are able to make as part of your journey. Increasing this limit will allow the Journey Planner to show a wider variety of search results.
Q. How do I save my favourite journeys, timetables and bus stops?
A. Once you have found a journey, timetable or bus stop through the website, there will be an option on the page to ‘Add to favourites’. If you click this, the journey, timetable or bus stop will appear in your account.
Q. How do I search for disruptions?
A.Our dedicated disruptions page will show you all planned public transport disruptions that we have been made aware of by transport operators and local authorities. Please click on the relevant disruptions to your journey to see how your service will be affecting and alternative transport options in place (this may be a service diversion, alternative bus stops in use, shuttle services etc.).
Disruptions relevant to your journey will also show on your Journey Planner results page and on your service timetable. Please click these disruptions buttons to see how your services may be affected.
Q. What are ‘My disruptions’?
A. When you have a favourite journey, timetable or bus stop saved in your account, ‘My disruptions’ will only display disruptions in place for the services that you have in your favourites.
Q. Where can I find fare information?
A. For most bus journeys, you can now discover your cheapest ticket option depending on your journey type. This includes single, return, day, weekly, monthly, journeys using a mytravelpass and more.
Simply use our Journey Planner to look for route options between your chosen locations, click the ‘View Fares for this Service’ button at the bottom of your search result box and discover what ticket option is best value for money for your bus journey. This includes journeys that involve using multiple buses.
For train journeys, you will be directed to the train operator website from our Journey Planner to access your fare options and purchase tickets.
Alternatively, you can get in touch with our Contact Centre on 0800 464 0000 .
Q. Where can I get my Welsh Concessionary Bus Pass?
A. If you are aged 60 or over or have a disability, you are eligible for free travel in Wales through the Concessionary Bus Pass scheme. You can apply for your bus pass on the Transport for Wales website or ask a friend, family member or someone you trust to apply online on your behalf. Online is the quickest way to apply and receive your card.
If you have any queries, please speak to your local council or call 0300 303 4240 to find out where local support is available. Please be aware that you won’t be able to apply by phone.
Q. Where can I use my Welsh Concessionary Bus Pass?
A. You can use your Welsh Concessionary Bus Pass on all local bus services in Wales. You cannot use your Welsh pass for travel in England and you cannot use your English pass for travel in Wales.
Please be aware that your concessionary pass cannot be used on coach services such as National Express or Megabus. National Express do offer a Senior Coachcard for people over 60, which you can find more details here by clicking here.
Please see the links below for information on concessionary passes from the following local councils:
- Isle of Anglesey
- Merthyr Tydfil
- Neath Port Talbot
- Rhondda Cynon Taf
- Vale of Glamorgan
If you wish to see more information regarding the concessionary travel pass, please see the Welsh Government website here.
Transport for Wales
If you have a Concessionary Travel Pass from a Welsh Local Authority, you can travel for free on many Transport for Wales trains.
You can travel between:
- Wrexham – Hawarden Bridge
- Machynlleth – Pwllheli (Cambrian Coast line) – October to March only
- Llandudno – Blaenau Ffestiniog (Conwy Valley line)
- Shrewsbury and Llanelli/Swansea (Heart of Wales Line) – October - March only
You will need to get a free ticket from the ticket office before you travel or from a Conductor on the train if there is no ticket office.
You will also get 1/3 off tickets to travel on the Cardiff and Valley network after 09:30 Monday - Friday and any time at weekends and bank holidays.
For more information, please visit the Transport for Wales website.
Q. Where can I find information about travelling with a disability?
A. Traveline Cymru attempts to provide as much information as possible regarding travelling with a disability. Please visit our Travellers with a Disability page for more information.
Q. How do I make a complaint about a bus company?
A. To make a complaint about a bus service, in the first instance, please contact the bus operator directly. You can find the name of your bus operator at the bottom of your service timetable. If you are unhappy with the response you receive or do not hear back from the operator within 14 working days, you can escalate the complaint to Bus Users Cymru. You can email them at compla[email protected] or fill out their online complaints form here.
Q. How do I make a complaint about Traveline Cymru?
A. For complaints about any of the Traveline Cymru services, please email us at [email protected] and we will aim to get back to you within 5 working days. Alternatively, you can put your complaint in writing to:
Traveline Cymru Complaints Traveline Cymru PO Box 83 Cardiff CF11 1NA
Customise My Journey
Personalise your experience with us by signing up with your own account. Here, you will be able to save your favourite journeys, view disruptions & much more by customising your journey to your needs. Click here to find out more and sign up , or log in below.
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Apply for a 60 and Over Concessionary Travel Card
You will be required to upload one proof of date of birth, two proofs of address, a passport approved colour photograph and provide your National Insurance Number. A complete list of acceptable documents can be found on Transport for Wales website. You will be unable to complete your application if this information is not provided, to apply online visit Transport for Wales Portal and follow the simple instructions.
If you’re unable to apply online, you can ask a friend, family member or someone you trust to apply on your behalf. However, if this assistance is unavailable you can book an appointment to attend a One4all centre either online at www.rctcbc.gov.uk/bookit or by telephone on 01443 425005, where assistance will be available to complete your application. Please ensure you take the correct evidence with you, otherwise we will not be able to process your application.
How long does it take to receive my new travel card?
Transport for Wales aim to post your travel card to your home address within 10 working days.
I'm 60 in a few weeks’ time. When can I apply?
You can apply for a travel card up to 14 days before your 60th birthday.
If you have any further queries, please visit Transport for Wales website or by telephoning 0300 303 4240.
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Cyngor Sir Ynys Môn - Isle of Anglesey County Council
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Travel card (bus pass)
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Travel cards for people aged 16 to 21
Discounted travel on public transport for 16 to 21 year olds across Wales.
Travel cards for older and disabled people (bus pass)
People over 60, pensioners and some eligible disabled people are able to travel free of charge on all local bus services throughout Wales.
If you need help when travelling, you may be entitled to a companion pass that provides free travel on a bus for one other person accompanying you for your whole journey.
Applications for new companion passes are made to this Authority , not Transport for Wales.
For further details please contact the following address: Transportation section, Highways, Waste and Property Service, Isle of Anglesey County Council, Llangefni, LL77 7TW or telephone 01248 752456.
Bus and rail rover tickets
These tickets are subject to change at short notice.
- Download: Bus and rail rover tickets [114KB | PDF]
- Transport for Wales: Rail information [Link opens a new tab]
- School bus passes
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Croesawir galwadau yn y Gymraeg
If you have a general enquiry or comment, please fill in our online form and choose the Highways option from the service drop-down menu.
Apply for a bus pass
You may be able to get free travel on buses if you are:
- aged 60 or over
- injured service personnel
Apply for a bus pass from Transport for Wales .
Youth discounted bus travel
If you’re aged 16 to 21 and live in Wales you can apply for a MyTravelPass . This means you could get about a third off the cost of bus travel.
Use on trains
Concessionary travel passes are also valid on some train services. For more information visit Transport for Wales .
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Free bus pass age increase for over-60s in Wales axed
- Published 20 December 2019
Plans to raise the age older people are eligible to receive a free bus pass in Wales have been shelved by ministers.
A new law would have seen the age rise to match the state pension age of 65, which rises again to 67 by 2028.
Minsters have expressed concerns over the cost of the passes with 880,000 expected to be eligible by 2021.
The decision has been welcomed by the Older People's Commissioner for Wales, saying it would have affected up to 300,000 people.
Heléna Herklots said she had "consistently expressed my opposition to the proposals", when they were unveiled by Transport Minister Ken Skates in July.
"Access to free bus travel brings many benefits for older people, supporting their health, well-being and independence, enabling them to remain connected and engaged with their communities, supporting them in their caring responsibilities and enabling them to stay in employment or access learning and training opportunities," the commissioner said.
- Commuter 'horror' stories as bus networks slashed
- Traffic jams 'undermining' bus journeys
According to a recent consultation, pass holders account for about 47% of bus journeys in Wales, with around 730,000 passes in circulation at the end of 2018.
Bus firms are reimbursed on the basis of an adult single fare, according to a White Paper published last year .
Figures from 2016 showed the cost of providing free bus travel up to that point was in the region of £840m.
A Welsh Government official said Wales was the first country in the UK to introduce free bus travel for older people.
"We will be doing further work to develop a more flexible and long-term approach towards fare concessions, considering financial implications and passenger need," the spokesperson said
"As a result of this additional work, this policy area will not be included in the forthcoming bus legislation," they added.
Janet Finch-Saunders, the Welsh Conservatives' spokeswoman on older people, said she was "delighted that a common-sense decision has been made by the Welsh Government just before Christmas".
"It could have seen reduced bus use, threaten the viability of routes, and run the risk of increasing loneliness and isolation," she said.
Bus pass delay assurance to eligible passengers
- Published 18 December 2019
About 250,000 people apply for free bus passes
- Published 14 October 2019
Free bus pass age will not rise until 2022
- Published 8 October 2019
Bus pass users crash website ahead of card changes
- Published 11 September 2019
Free bus pass age to rise from 60 to pension age
- Published 25 July 2019
Related Internet Links
Transport For Wales
Please keep in mind, if you already have a mytravelpass, your pass is valid until the day before your 22nd birthday and you do not need to re-apply annually for a new pass.
Call us on 0300 200 22 33
16-21 years old?
Save approx 30% on bus travel in wales*.
Lost or stolen card?
Plan my journey
How mytravelpass works, how do i apply.
You can apply online, on the phone or by post.
What happens next?
We will send you mytravelpass and you can start using straight away.
How does it work?
Just hop on the bus, present mytravelpass to your driver and you will receive a third off the price of your ticket compared to the equivalent adult fare.
And off you go!
For 16 – 21 year olds who love cheaper travel
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Public Transport Concessions: Free Bus Pass, Senior Railcard and More
Estimated Reading Time: 10 minutes
Customer Care Expert
Last Updated: 25/10/2023
Older adults in the UK are eligible for a variety of public transport concessions, helping save you money in the process. These include a Senior Railcard, a Disabled Persons Railcard, an Older Person’s Bus Pass and more!
Here, we’ve looked at how to get each of these discounts or freebies for older adults, along with other discounted forms of public transport you may be eligible for.
We also have an article dedicated to discounts for carers .
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In this article:
- Discounts on rail travel
- Free bus pass
- Senior rail travel and bus discounts throughout the UK
London Freedom Pass
60+ london oyster photocard, discounts on rail travel.
You could be eligible for one of the following railcards that’ll get you discounts on train services, depending on your age, relationship and whether you’re classed as having a disability:
- Senior Railcard (60 years and over)
Disabled Persons Railcard
- Two Together Railcard
Both of these are discount cards. You purchase them each year for a set fee and they get you a third off the cost of your train travel.
The Senior Railcard is available for anyone aged 60 and over to buy. This costs just £30 (or £70 for three years), so will have effectively paid for itself after only a few train trips.
When using the Senior Railcard, you can expect to make average annual savings of £76, or £5.34 per journey. For example, a train from London to Liverpool goes down from around £68.60 to £45.25, while a train from Doncaster to London goes down from £32.50 to £21.45.
You can apply for one of these through the Senior Railcard website . You’ll need a valid passport or UK driving licence for ID. You can also apply in person at some of the UK’s most staffed railway stations.
If you meet any of the following criteria, you could be eligible for a Disabled Persons Railcard:
- You receive a disability-related benefit, such as Personal Independence Payment , Attendance Allowance or Severe Disablement Allowance
- You’re registered as deaf or you use a hearing aid
- You’re registered as having a visual impairment
- You have epilepsy
To apply for this railcard or to get more information surrounding eligibility criteria, visit the Disabled Person’s Railcard website .
Senior Railcard For Couples
Though there’s no railcard specifically aimed at older couples, the Two Together Railcard works in the same way for people of all ages. This railcard is to be used by you and a second person - both of you will be named on the railcard. They’re best used by yourself and the person you travel with most - often your partner or spouse.
When using a Two Together Railcard, you get one-third off rail fares when travelling together. It costs just £30 and leads to average savings of £153 per year (or £6.26 per journey).
For example, travelling from London to Edinburgh would typically cost around £145, but this goes down to £95.70 with a Two Together Railcard. Similarly, getting the train from York to London goes down from £88 to £58.
Apply for the Two Together Railcard through the official Railcard website .
Free Bus Pass For Over 60s
You could be eligible for one of the following free bus passes, depending on your age and whether you’re classed as having a disability:
- An older person’s bus pass
- A disabled person’s bus pass
Both of these passes will get you free travel on local buses.
It might also be worth getting in touch with individual transport operators to see if they offer any discounts. For example, National Express offer Coachcards to older (60+) or disabled customers. These cost £12.50 a year and save you a third on your travel.
Older person’s bus pass
You’ll become eligible for an older person’s bus pass when you reach the State Pension age.
Apply for your bus pass through the GOV.UK website .
Disabled person’s bus pass
Unlike an older person’s bus pass, there’s no central provider for the disabled person’s bus pass.
To find out if you’re eligible and where to apply, get in touch with your local council . All you need to do is enter your postcode and you’ll be redirected to the relevant part of your local council’s website.
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Senior Rail Travel and Bus Discounts Throughout the UK
English national concessionary travel scheme.
The English National Concessionary Travel Scheme (ENCTS) covers senior travel discounts in England. Passes are issued locally, but give cardholders free bus travel throughout all of England. An ENCTS bus pass also allows for some free and discounted rail tickets. You must be 66 years or older to be eligible.
Learn more about or apply for an English National Concessionary Travel Pass
c2c Senior Rover Travel
c2c’s Senior Rover ticket allows unlimited one-day train travel for just £7 (or £10 when including London destinations). These are available to anyone aged 65 years and over.
Learn more about or buy a Senior Rover ticket
Greater Manchester Senior Travel Pass
Older adults can get free rail tickets in Greater Manchester between 09:30 and midnight Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in Greater Manchester.
Check if you’re eligible and apply for a Greater Manchester Senior Travel Pass
Merseyside Senior Travel Pass
Senior citizens can get free rail tickets in Merseyside after 09:30 Monday to Friday (to avoid morning peak times), and anytime at weekends and during public holidays. Eligibility is based on age and residency in Merseyside.
Check if you’re eligible and apply for a Merseyside Senior Travel Pass
South Yorkshire Senior Travel Pass
Older adults get 50% off rail fares in South Yorkshire between 09:30 and 23:00 Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in South Yorkshire.
Check if you’re eligible and apply for a South Yorkshire Senior Travel Pass
Tyne and Wear Senior Travel Pass
Older adults in Tyne and Wear can purchase reduced-price train tickets as well as extra discounts if they get a Metro Gold Card (£12 per year). Eligibility is based on age and residency in Tyne and Wear.
Check if you’re eligible and apply for a Tyne and Wear Senior Travel Pass
West Midlands Senior Travel Pass
Older adults get free train travel in the West Midlands between 09:30 and 23:00 Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in the West Midlands.
Check if you’re eligible and apply for a West Midlands Senior Travel Pass
West Yorkshire Senior Travel Pass
Older adults get 50% off rail journeys within West Yorkshire after 09:30 Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in West Yorkshire.
Check if you’re eligible for a West Yorkshire Senior Travel Pass
Scotrail Club 50
Members get a 20% discount on Off-Peak and Advance and cheaper flat-fare tickets when purchased online. These offers are available all year round to Scotrail customers aged 50 and over. Scotrail Club 50 is perfect for people who aren’t yet eligible for a Senior Railcard.
Get a Scotrail Club 50 membership
National Entitlement Card (NEC)
The National Entitlement Card (NEC) allows older adults in Scotland to receive travel discounts. Anyone living in Scotland can access discounted travel schemes throughout the country. To be eligible, you must also be 60 years or over.
Get a Scottish 60+ National Entitlement Card
Edinburgh and Glasgow over 60s rail discounts
Scotland’s two largest cities offer the following rail travel discounts:
- Glasgow - Discounted rail tickets on journeys within Strathclyde and Glasgow Subway
- Edinburgh - Free tram journeys in Edinburgh
There are also reduced train fares for 60+ NEC holders in other parts of Scotland.
Welsh Concessionary Travel Card
In Wales, travel discounts for older adults are covered by the Welsh Government Concessionary Travel Scheme. This offers free bus travel throughout Wales to people aged 60 and over, as well as some free and discounted rail tickets.
Apply for a Welsh Concessionary Travel Card
The following free and discounted rail travel is available to Welsh Concessionary Travel Scheme holders:
- Cardiff and Valleys Line
- Conwy Valley Line
- Wrexham to Hawarden Bridge
- Cambrian Coast
- Heart of Wales Line
Learn more about discounted senior travel in Wales
60 plus smartpass.
You’re eligible if aged between 60 and 64 while being a permanent Northern Ireland resident. A 60 Plus SmartPass entitles you to free bus and rail travel throughout the country.
Apply for a 60 Plus SmartPass
This is aimed at permanent Northern Ireland residents over 65. They entitle you to free bus and rail travel throughout the country, along with free cross-border rail travel all along the Belfast to Dublin line.
Apply for a Senior SmartPass
London Freedom Passes allow London residents to travel around the city for free, including on trams, National Rail services, the Underground, river services and buses, as well as free local bus journeys nationally.
If you live in London, you can apply for a Freedom Pass if one of the following applies to you:
- You’ve reached the State Pension age (in this case, you’ll be eligible for an Older Person’s Freedom Pass)
- You have a disability (in this case, you’ll be eligible for a Disabled Person’s Freedom Pass)
You can travel for free on TfL (Transport for London) services with an Older Person’s Freedom Pass from 09:00 on weekdays and anytime on weekends and bank holidays. A Disabled Person’s Freedom Pass allows you to travel at any time on TfL services.
To learn more about the London Freedom Pass or to apply for it, visit the London Councils Freedom Pass webpage .
Apply for an Older Person’s Freedom Pass
Apply for a Disabled Person’s Freedom Pass
If you’re over 60 but under the State Pension age and you live in any London borough, you can get a special Oyster card for free travel in the city on several different rail services.
Many people get a 60+ London Oyster Photocard before they’re entitled to a Freedom Pass. If you’re eligible for a Freedom Pass, you can’t get a 60+ London Oyster Photocard.
This costs £20 and gives free travel on:
- The London Overground
- TfL (Transport for London) Rail
As well as all London Overground and TfL Rail services, you can also use the 60+ London Oyster Photocard on certain National Rail services on the following lines:
- Chiltern Railways
- Great Northern
- Greater Anglia
You can learn more about the 60+ London Oyster Photocard and make an application through their webpage on Transport for London .
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Apply for a Concessionary Travel Card
The name of your local council, which you can find on your recent council tax bill.
The National Insurance Number is a very accurate way of identifying people. We use it to ensure we have accurate information, including for counter fraud checks
Your details, or those of someone we can contact, should we have any queries about your application